This is a review for the Jiffy Lube on West 7th St in Eugene OR. I was visiting for the Oregon country fair. We only had tickets fior Snday, btu I woke up Sunday morning to a flat tire (we coulr see the screw in it). I needed to get to the fair within a couoke hours and aldo I needed my tire to be godo enough to drive back to SF bay are the next day. This juffy lube was able to repair my tire incredubly well in 20 min for only $50. I drove to the fair that day and safely home to CA the next day. Thank you for the great service! read more

spent nearly half a grand here getting fluids checked and replaced, coolant, brake fluid and transmission fluid. i was short on time and needed a newly bought car on the road for business ASAP. Get home and im leaking transmission fluid. Easy fix, just had to tighten a bolt but still. Kind of defeats the purpose of paying for convenience. Just glad it happened to me and not an old lady read more

Had a great experience today getting my oil changed. The team members of the staff were super kind and professional and the assistant manager Brandon was a delight. read more

Justin, Shane, and Adam took care of me super well, educated me on several topics, and didn't sell me anything I didn't need. It's hard to find a shop that has personable staff who are also quick and reliable, and this location has it all. I only go here for my oil changes now, and don't even consider other spots. If you're looking for a shop where you know you'll be taken care of, not taken advantage of, this is the spot. I was more than happy with the price I paid for the service quality. read more

Shane was amazing! He showed me how to check my engine oil, transmission fluid, differential fluid, brake fluid, radiator fluid, water for the window wipers, and how to clean the battery terminals and showed how to check the air in my tires. I came into jiffy lube with my friend William and now I am a regular customer, 5 Stars :) Thank you Eimi read more

The quality of service was fast and they knew what they were talking about. They also didn't force anything that you don't need. The price was pretty steep for an oil change but I needed to get it done. If you are looking for a quick service for an oil check, breaks changed (make sure you give them a heads up on what you need) or other services I would recommend them. read more

Have been going for years...they have always been cheerful, helpful, careful and have given me great advice for 2 different vehicles now. I really consider them to be my mechanic without having to be without my vehicle (I have gone to my mechanic with things they've told me about and they have been spot on). Sometimes they get very busy and there have been times when the company has moved people around, but I have never been disappointed when they "settled down". I would recommend HIGHLY!!! read more

Really couldn't wish for more. Let the crew handle driving the car in and changing oil and vacuuming .. topping off fluids. Meanwhile we sat in the lobby drinking coffee and perusing the latest mags. Wifi. Clean restrooms. Friendly customer service and these guys really go the extra mile! Will return!! read more

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I've used this jiffy lube location several times for oil changes and have fast, courteous and professional service. Also the price was right. I would recommend them highly read more

After a service check by Lithia Jeep telling me my brake and differential fluids needed replacement, which I thought was wrong, I took my Jeep to Jiffy and the folks there ran a quick check and found nothing wrong, and fluids in great shape. They could have done just what Lithia was trying to do and up sale something, yet they didn't. They were, honest, thorough and honest with me. Thanks team. All this done for no charge, even after I offered. read more

I was in and out of here in less than 20 minutes. The service techs were all very nice. And the price was on point. Way less than if I would have taken it to the dealership. Thank you!! read more

I went in there to get Oil Change, Transmission Flush, and Coplant Services, and theyre were really great. Got done in the same day, and Mark, the manager, even offered me half off my oil change, which was very nice. I also got helped from Shane and he was very patient even though it was just him in the shop. Both were really nice people and super helpful. read more

Super helpful, and very nice! Stopped off for a mid-cross-country-trip oil change and encountered these funny, happy, responsive & friendly mechanics who worked in a team like a seamless machine. If you have to get car work done, it might as well be at a happy place! What an unexpectedly pleasant surprise! Also got all my fluids checked & topped off. Highly recommend! read more

Don't go here unless you want to be talked down to and overcharged. Literally any where else is cheaper.

Waited 10 mins before anyone even acknowledged we were there. Then had to wait while employees were INSIDE the office doing god knows what. Horrible service all around. read more

On 2-22-24 my car died in O'Reilly's parking lot. Called road side assistance, tow will be there 60-90 minutes, Ok great. I called Mark the manager of Jiffy lube on 7th to let him know I'm having my car towed to his shop. He said, "Ok, I'll meet you there to put car in a bay, so it will be safe overnight. 75 minutes later, I call tow company for an ETA and was told, " your insurance cancelled that tow." Called insurance company, was told we didn't cancel. Well, can you set me up another tow? Yes, well let you know. Meantime, I've called 2 other tow companies, no results. Finally, Mark got B& R towing to come out, they arrived in 20 minutes, got me hooked up, towed and car safety tucked away The reason I'm writing this is, Thursday was Mark's scheduled day off, my first call to him was at 6:15pm, my car arrived at his shop at 10:10pm! That man waited for me, talked me through the anxiety & stress of being stranded with such calm and kindness. This man was a God send, and what an exempltory employee! read more

Went for a oil change and the $5 car wash Went through car wash, the arm on one of the scrub brushes broke my side mirror. They said they'd pay for it to be fixed. After multiple attempts they never returned my call nor did they pay for the replacement... I will never go back and I would never recommend this establishment to anyone read more

Jiffy Lube - Oil Change Stations Near Me - Eugene, Oregon

We really appreciate these guys. We showed up late on Saturday with a camper van conversion and nowhere else to stay. They let us keep the van locked up in the shop overnight while we stayed in a hotel and ate some local fair. This morning (Sunday) they gave us a quick run down of what they thought it would be/cost and we hung out at the local taco joint while we waited. Super friendly service, they called and let us know some details and within a couple hours she was ready to roll again. Would definitely recommend Sergio, Eric, and Curtis to anyone in the neighborhood looking for honest people to get some work done. read more

Jiffy Lube - Conversion campervan - Oil Change Stations Near Me - Eugene, Oregon

I am visiting from Newport Beach California and I need it an oil change , I call the guys and ask them if I can bring my own oil because I love Royal purple oil , it gets you the best performance on your car worth every penny , anyways they told me yes and the whole crew was friendly , specially Curtis the manager very attentive knows what he's doing very knowledgeable, he made sure I was taken care of , I strongly recommend this place read more

Jiffy Lube - Strongly recommend Royal purple oil , if you want the best performance on your car - Oil Change Stations Near Me - Eugene, Oregon

This is a shout out for the Outstanding Customer service I received from Mark he works between both Corburg and Eugene locations this Expert delivered the absolute professional service that I've had in quite sometime.I had a serious issue after my service visit and This conscientious servicemen assisted me until it was resolved this is the person that I would like to see managing a service center knowing he's there gives Me the confidence to return again and again Thank you Mark you are godsend Keep up the fantastic service you are appreciated read more

I went to this location recently, while our county was on COVID "High Risk", for an oil change and power steering service. When the Jiffy guy (burly bearded) decided to stick his unmasked head into my car, uninvited, I decided to take my business elsewhere. Permanently. read more

I love taking all my vehicles here to this location I've been to other jiffy lubes but I don't get the great outstanding customer service that Chris shows show out to him keep up the great work read more

These supposed mechanics COMPLETELY RIPPED US OFF !!! They said my college age son needed repairs on his car and the car did not !! DO NOT GO ANYWHERE NEAR THIS PLACE !! We called and gave them an opportunity to make it right and they wouldn't . If this was my business I would be embarrassed ! We are writing letters to the corporation read more

MISTAKE ALMOST KILLED MY SON & JIFFY LUBE WON'T RETURN MY MESSAGE! I stopped in to have my daughter's oil changed before she headed down to San Francisco. They made a big deal of her VW Tiguan which is only two years old. Said they needed special oil and filter. I said fine. Well turns out they used completely the wrong oil filter, and some 800 miles later, my son almost had a fatal crash when the filter came loose, the oil hits the belt, causing it to come off and the power steering quit! This filter issue was validated by the local VW dealership. To make matters worse, I can't get a response from the Jiffy Lube Regional Manager. I guess the fact that both of my kids were put at risk, isn't a top priority for a returned email or call. I don't know what the certification requirements are, but I suggest finding a more reputable company. Mistakes happen when there are poor checks and balances. But a lack of response, action, and resolution is unacceptable on every level. I hope you will join me in sending a loud message by taking your business elsewhere. UPDATE: It's been 10 days with calls into Jiffy Lube corporate, regional managers, and the franchise owner in Eugene and we have had zero help from Jiffy Lube. Not one phone call. We received one email from the regional manager after posting on Twitter. BTW - the problems described above was validated by VW Dealer. read more

I had a tire blow out in my car kind of conveniently in front Jiffy Lube. I had been approached by all the employees there and told all of them that I had a tow truck on the way from Triple A. They told me, however, they could do my tires there on-site, which after being brought up 2 or 3 times, I reluctantly agreed to. While the service was fast and the staff was very kind, I was extremely overcharged for two front tires at $290 after discount. I'm a 22 year old girl who is broke, and doesn't know much about cars or tires. My boyfriend and I ended up reaching out to them shortly after my visit, and received a quote from Les Schwab for $170 which we brought to show the manager. He was flexible in lowering the price to $210, refunding $80 of what I had originally paid. We explained the situation to him, which he was receptive to. He seemed to agree that I had been charged a $50 fee "randomly" that shouldn't have been there. Not a great experience. I have had okay experiences in the past, but once again, I am told that I need this and that for my car when I am there for a simple oil change. My oil change costs $40-$50 less at Lube It USA. read more

Service was great and they have awesome prices (and coupons!). Chris helped me out, he was super kind! The rest of the staff I interacted with was too. I didn't feel pressured at all to make any decisions in the moment. Nothing seemed sketch, they were willing to fully explain answers to any questions I had. read more

These guys took care of me and made it real easy and a comfortable experience. They're customer service was great and Danny was a really helpful and clear person. I give them 5 out of 5 read more

poor phone customer service , rude got irritated when told him his estimate was the most expensive in town ... not impresssd

These two lovely young men came to my rescue . Traveling to CA called ahead and asked if they could stay open 5 min till I arrived so I could complete my trip safely thank you sweet young men read more

Have never felt so taken care of! The guys who work at the location on 7th went out of their way to help me out. Appreciate their kindness, transparency, and hard work! You won't find my car anywhere else! Recommend 100 times over! read more

There is a mechanic by the name of Michael A. that works at Jiffylube who went out of his way to help me. He is polite and kind and has excellent customer service skills. Thank you Michael. read more

This Jiffy Lube is the best! I've been going here for about a year now for regular maintenance and a/c issues. Today I took my car in because my a/c stopped working. They quickly figured out the problem that two mechanics in the past at other shops were unable to fix after spending $600. They offered to replace the part for around $200 or they told me how I could just bang on something in the car and the motor would start working again! And they didn't even charge me for what they did today. Every time I go they hook me up with discounts. All of the guys I've interacted with have been super nice and welcoming. I'll never go anywhere else for my car. read more

From out of town and needed an oil change. I was really impressed. In and out in twenty minutes. No attempt to up sale me on other products, but informed me my twenty year old break fluid was beginning to deteriorate. I will be back. read more

I went by there today to get my oil changed. No one was wearing masks at all, even when they came up to my car to talk to me and they didn't do anything to socially distance. It was utterly terrifying. I do not recommend going here at all. I wish I had just left. read more

I love this place ! They really helped me and figured out what was wrong with my car amazing people who work here ! Only place I will for sure come back too out here in Eugene read more

4 of the last 5 visits amongst my self and friends have ended in damaged cars and falsehoods. I would not recommend in any way.

They always put a smile on my face! Curtis has really turned this place around! Even got a free car wash today! I'll never go anywhere else for an oil change! read more

Extremely helpful Danny always goes the extra mile here. The entire crew were helpful and kind. Just a great group of guys in general who know there stuff if your ever in bind check out jiffy lube and ask for Danny. read more

This is a Jiffy Lube. That means formulaic service and pressure to purchase overpriced air filters that you don't need. Be ready to say no. That said, the service here is good. The staff is "friendly," professional, and quick- almost to a fault. The service is so formulaic that you find yourself questioning whether you're dealing with real human beings. read more

Good service, friendly staff, the manager showed me my air filter was trashed and gave me a discount on a new one. Got my oil changed in 20 minutes. The only reason they did not get 5 stars is that one of the employees was very obviously sky high on methamphetamine, eyes bulging out of her skull, chewing her bottom lip and grinding her teeth in wild motions. Fire this crazy lady and improve your overall image. read more