Pretty painless, very friendly, quick, almost error-free!…read more I needed two new rear tires. I do typically avoid Walmart, but I needed the service immediately. I called and was told they should be able to get me in same day, as it's first-come service. When I arrived there were no cars in the bay and none in the lot. Lucky me! It took 35 minutes and my tires were replaced. I did have the car put back up because a sensor was broken and they didn't ask about it when it would've been a quick fix. It took another 10-15 and I was in my car and on my way. In the scheme of things, not a big deal. A mechanic told me that the other techs/mechanics there were all knowledgeable and certified, as well as really good guys. There's a sense of community in the Eugene auto care center, and it helped the place feel welcoming and effective. If you get new tires here, be sure to go back after 50 miles to have a third lug nut tightening!

Tim is a complete fool, scheduled a appointment in the auto care center and didn't even have the…read moretires available when I came in for the appointment the next day... scheduled the appointment with him in person and lacked the professionalism to check if he had the options available in store. Woke up early to be there at 7am just to be informed by a sweet woman that they dont have the tires in stock. Complete waste of time dealing with Tim.

After my car unexpectedly broke down right in front of NAPA Auto Parts, I was met with kindness and…read morecourtesy from the staff which was a relief to be met with compassion during an otherwise stressful and unpleasant situation. It's reassuring to know there are good people all around us.

I really enjoy coming to NAPA Auto Parts to get parts & auto accessories. These guys tend to know a…read morelot about cars & even offer great suggestions when tackling the bigger projects. They also offer a 10% discount when you show them your AAA card. They are very competitively priced & I've never had a hard time returning items I didn't use.

I was helped by Jordan today and found everything I needed for a recent car purchase. He put my…read morewindshield wipers on and topped off my windshield washer fluid before I left. Great service!

What a joke Walked in with an alternator in my hand for…read moretesting The 2 employees were talking to each other Neither acknowledged I entered or was standing there Another customer walked in and they both shut up and instantly started talking to him about his fucking corvette I started walking out and then the taller red head guy finally spoke to me only to say have a nice day I went to O'Reilly auto instead

friendly, helpful staff. They have a great inventory of in-stock parts. And good pricing. Asp/…read moreParts Authority is becoming a first-call for me! Ben, in Medford

Massive warehouse at wholesale prices I love it!!! Reminds me of this massive auto warehouse in…read moreCarson CA. I definetly plan on comming here again for auto parts!!

When they were in business that recommended the perfect battery for me. They were always friendly…read moreand helped you find the need item.

Yelp 100 Challenge 57…read more Came in looking for a sunshade. Didn't notice other customers in the store at the time. Two gentlemen were working behind the counter and pointed me towards two types of shades. The shades weren't as thick as I was seeking and since the employees didn't offer assistance, I left. Store was clean and shelves were orderly however, would be wise to offer better customer service. Parking is available out front even during the current construction.

Derek is the best. My battery and alternator died 12 hours into a road trip and with his assistance…read moreI got both the parts and labor for a great deal and was on the road again within hours. It felt like he actually cared. So thank you Derek and thank you O'Reilly Auto Parts on 2020 West 11th Ave in Eugene Oregon.

My friend needed an air filter for her car & we knew O'Reilly's could help us out. What we didn't…read moreknow was how above and beyond Marcos & Damien would go to assist us. They were both patient and understanding when explaining what we needed & made the experience fun. Definently what we received at the 99 store. Thank you Marcos & Damien! Appreciate you.

Went to Autozone for a bulb for my headlight. Encountered a lovely younger gentleman that was so…read moresuper helpful. If you need help with parts, go there.

They're alright, but a bit on the expensive side for products out on the floor. As for parts, I've…read morefound them to be reasonable. I wish we had a better option closer to home.

Absolutely the best! Im a older female with my grandkids in the car. The youngest not yet 2. Issue…read morewith battery cable coming loose. Bryan spent a good 15 - 20 cleaning the cables and tightening. Auto Zone Barger Thank you for awesome service

Extremely disappointing customer service…read more I recently tried to return a battery core to this AutoZone and was told they couldn't accept it because the battery wasn't purchased under my account. What made this especially frustrating was that they literally had the exact same battery on the shelf. I've returned battery cores at multiple other auto parts stores without ever having an issue. I even spoke with the manager, hoping there might be some way to resolve it, but he refused to accept the core as well. Apparently, walking the battery from the front of the store to the back was too much to ask. I ended up taking the exact same battery core to the O'Reilly down the street, where they happily accepted it--and even gave me a gift card for the core. It's unfortunate because I live just down the road and would have preferred to shop at my local AutoZone, but after this experience, I won't be purchasing anything from this location again. I'd recommend going to O'Reilly instead.

I initially thought Garage 808 was only for performance cars, but I was recommend by a friend to…read morehave my Honda Civic repaired here. James at Garage 808 is a very trustworthy mechanic. After he completed my brake job he showed me exactly what was wrong with my brake pads. I learned a lot through this experience and he was very knowledgeable. The best part was his fair pricing. I got a better deal than what the dealership quoted me. I will definitely go back again. :)

I admit that I fall into the typical "woman and cars" thing. I know the basics, like how to turn on…read morethe heater and stereo and that I need to change my oil on a regular basis. It was time for my Honda's 100,000 mile timing belt change. This sounds like one of those things that Honda people just know. Timing belts, come to find out, aren't cheap! Being on a budget, I did my homework. Prices ranged from $700 to $1,200. Good gawd, I'm not wanting to buy a new kidney. My roomie, a retired VW mechanic, told me about James and Garage 808. He uses him exclusively for his Honda. I was wowed by the price that I was quoted. I called and set up my appointment and was very happy with the service. James is very nice and even showed me the Honda parts that he was going to use. Again, being the chick in the scenario, I have no idea what the parts were but I appreciated him trying to educate me. It has been about a month now and I've had no problems. In the mean time, I have referred two other Honda owners to James and I'm sure that I will continue to do so. Nice job, James. You're a good man and a great mechanic!