Another excellent experience at Joe's Garage. These are my go to guys for auto repair. The large,…read moreexperienced crew did a great job replacing a remote wiring part, or chew toy for my local rodents .... Everything was done on time. Problem was quickly diagnosed, and part promptly ordered. They were ready for me at the time of my part replacement appointment. I was in and out in 30 minutes. The repair cost was very reasonable for the work involved. A great value all in all. My family uses Joe's Garage for their auto maintenance needs. You should too! I* highly recommend Joe's Garage for your alto mechanic needs. *Resident of Eugene for 60 years

DO NOT I repeat DO NOT go to Joe's garage. Worst experience of my life. I was supposed to get a…read morepart replaced and they replaced the wrong part and did not plug in the correct part into my engine (alternator DUH!! Wtf) blew up my battery and destroyed it. Tried to get ME to replace it. They will not HELP YOU. They will treat you super poorly. Kathy is not someone you should interact with. She snapped many MANY times, rolled her eyes, belittled, in general unkind and unhelpful. Sincerely could not think of a worse outcome. FYI I replaced my battery and alternator back in 2024!!

Talked to me like a human being informed me what he thought about the quality of the part I had…read morepriced and why and was polite informative and stayed at the price he quoted but I never did get to use his services

From the owner: **Please see our Google reviews or our photo section for customer reviews. While all reviews are…read moreauthentic, an automated algorithm on this platform continues to remove them.** With 25 years of dealership-trained experience, Wrench Automotive provides bumper-to-bumper auto repair for nearly all makes and models. We service everything from daily drivers to luxury and European vehicles, including but not limited to Mercedes-Benz, Audi, BMW, Lexus, Volvo, and Subaru. We also specialize in Sprinter, Transit, and ProMaster vans, as well as complete engine and transmission swaps, handling complex repairs other shops won’t take on. Our focus is on honest diagnostics, fair pricing, and quality workmanship, ensuring your vehicle is repaired safely and correctly the first time. Oil changes start at $80, depending on the make and model of your vehicle. We use quality oil and filters designed to help extend engine life and performance, and any concerns noted during service are clearly documented. If it’s easier, feel free to call or text 541-232-4678 during operating hours with questions or to schedule an appointment. Text is also available after hours with after-hours drop-off also available upon request.

Oakmont Service Center - A Referral That Fell Short…read moreReferrals are the backbone of any reputable business, especially in the world of classic cars. I own a 1949 Chevy, and like many classic car owners, I rely heavily on trusted recommendations. Skilled mechanics who truly understand vintage vehicles are rare in our area, especially since the retirement of one of the most respected classic specialists Eugene has ever had. Oakmont Service Center came recommended by a respected transmission expert, and my first interaction with Jerremy, the manager, was positive. My initial visit--radiator exchange, exhaust leak repair, and a minor carburetor adjustment--went smoothly, and meeting the two mechanics who handle classics gave me confidence in the referral. That confidence didn't last. A Breakdown and a Missed Diagnosis During a casual weekend drive, my Chevy wouldn't start after a coffee stop. After checking the usual suspects with no luck, I called Jerremy. The car was towed in, and it took two days before Eric looked at it. Because I'd had a starter issue in the past, he removed and reinstalled the starter without performing a full diagnostic. A professional approach would have been to verify the actual cause rather than rely on history. The real issue was the distributor. I chose to upgrade to an electronic module and coil. Eric removed the distributor and sent it to a shop in Cottage Grove for the upgrade. When it returned, I made it clear--in front of Eric, Jerremy, and Mike (the owner)--that if there were any questions, they should call the builder directly. No call was ever made. Critical Steps Missed The builder later informed me that Oakmont suggested they "needed to get into the engine," which was unnecessary and incorrect. The distributor had been installed improperly, and a firewall-mounted module was still running six volts--something any experienced classic mechanic would have caught immediately. The car would never have started without correcting that. To suggest engine work without completing basic diagnostic steps was a bad call. Lack of Accountability When I stopped by to speak with Mike about the missed steps, he was "too busy" to talk. Jerremy took my number, but no one followed up. When I reached out again, I was offered a $100 refund--an acknowledgment that mistakes were made, but not a meaningful resolution. I was also disappointed to walk in and see Eric working on my classic without a fender mat. That alone speaks volumes about attention to detail and respect for the vehicle. A Referral That Didn't Hold Up This referral fell short. As another reviewer, Von Sellz, pointed out--we don't all have dash cams to monitor what happens behind the shop doors. Some shops, like Joe's Garage, take thorough check-in photos and run a professional, accountable operation. They've been doing it right since 1952. Oakmont Service Center had an opportunity to live up to their reputation and the trust placed in them through referrals. Instead, they missed critical steps, failed to communicate, and didn't take ownership of their mistakes.

Been coming here for years! Mike's shop is vetted with honest and competent professionals. Always a…read morefair price for services! Clear communication and relevant recommendations to keep vehicles in tip top shape! I definitely recommend them and will keep coming back.

I'm new to town and went with my gut by what the Yelp reviews said about Bob James Auto Repair -…read moreand glad I did. When I arrived, I was promptly greeted. I was only there for an oil change and was happy to see their prices were very fair. I also felt they weren't trying to jip me or try to up-sell me with anything I didn't need. I also really appreciated the location because I could take a nice walk in the Rose Garden park next door while I waited. You can tell Bob takes pride into this business.

I called to ask for pricing based on a diagnostic scan. They asked for the code and when I didn't…read morehave it, called me f**king useless. Avoid at all costs.

THESE PEOPLE ARE THIEVES. I gave them a free car then decided to sell them another one a few days…read morelater. My 1000 dollar phone dropped out of my pocket in the process of loading up the 2nd car and now 48 hours later they are refusing to return my phone to me. even though they admit to having it. DO NOT USE THIS COMPANY, THEY'RE THIEVES. I am currently waiting on EPD to file a theft report. Be careful and do not trust these guys. they seem good at first until something like this happens and they show their true skin.

I'm new to the PNW, so color me surprised when I turned on my outside car's heater and got hit with…read morethe distinct scent of zoo and port-a-potty. Yup. Rats had moved in. This being a time-sensitive matter, as rats could end up chewing through wires the longer they live in your engine compartment, Sun Automotive thankfully made space for my poor car the same day I called. They kept my car for 3 days and were able to work it in around other customers. They found the nest in my heater box and removed it and sanitized everything and changed the air filter where the rats had started another nest. After all of that, they sprayed herbal rat repellent and sent me on my way. They're pretty expensive, the rat repellent they sprayed was about $140, but they do good work, communicate updates well, and they worked me in same-day when other mechanics I called quoted me a whole week out. Overall, I'm very pleased that they were able to get the rats out before any more damage could occur. My car is now safely in a garage, so this will hopefully never happen again. I plan to return to Sun Automotive for regular maintenance.

First of all, I never write reviews but this company's commercials about how fair and honest they…read moreare, are so outrageous and it could not be further from the truth it angers me every time I see one. You might see some positive reviews and that's only because the people that are writing them still don't know they got ripped off. I arrived in Eugene OR five years ago and the engine light went on in my SUV. I happen to be near an auto parts store and knew they had some testing device. They said they I needed some part replaced, I don't remember what it was called now, but it was $200 and easy to install. I didn't buy it then but went to Sun Automotive on Rustic Pl., to get an estimate to fix it. they looked me in the face and said it was gonna cost $900. I told him how the auto parts store said it would only cost $200 for the part and that would be easy to install. but Sun Automotive said the auto parts store didn't know what they were talking about and to replace it would be very difficult to get to. I suspected a rip off and went to a different auto repair company down the road. Not only did they tell me it was easy to replace that part, but when they checked out the car, the only thing that was wrong was that the gas cap was loose. I'm telling you folks and I have nothing to gain for making this up. These are conniving thieves. BUYER BEWARE !

So they have a good reputation with the folks they do standard maintenance and repair work for, so…read moreI won't go below 3 stars, but I've tried two times to do business with them and the result is that they are simply not an option. 1. They "do not work on cars older than 2005". This is frankly stupid. It's completely arbitrary as the technology on say, a 2003 cayenne turbo is the same as a 2006 cayenne turbo. This is the case for nearly every generation of German car from that era. Also, many German car enthusiasts have a mix of older and newer cars. Guess you don't need the business! 2. They do "not do modifications". So, a blanket statement indicating no ability to think outside the box or leverage widely known and adopted techniques outside of the service manual. Again, dumb. I realize these are their choices and that's fine, but I also know that a ton of enthusiasts like myself won't want to waste their time on a shop that simply wants to make money on people who really aren't THAT into their cars.

They are always honest and explain work needing to be done. Most importantly is the i recommended a…read morefriend and he was impressed by the level of integrity. Thanks guys, see you soon.

Landon the owner, Talk me out of spending more money than I needed to.Gave me a great deal.I was…read morereal happy with his service, Highly recommend him.

He price gouged then suddenly wanted to charge for $50 more for labor and whatever he wanted for…read moremiles and when I shared my truthful opinion he talked crap so here it is the entire conversation. Make up your own mind. Thank you.

The best team ever. They are upfront with what's wrong with your car and don't overcharge.read more

Trustworthy and reliable with excellent communication. The Volvo dealership in Eugene told me my…read moreVolvo XC 70 had problems that were fictitious and the mechanics at City View restored my faith in auto repair.

Great Customer Service, they were super nice, great affordable prices, I had to get a transmission…read morefluid exchange and price was better than any other automotive place. I was able only pay $241 for the service. And also they had an uber pick me up to take me home while they fixed my car. I think that was very awesome of them cause I had just gotten out of graveyard shift and I was able to come home and take a nap. Awesome automotive place, definitely recommend going here.

My 2006 Scion xB decided not to start. I had it towed over to Action Automotive to have it looked…read moreat. This car has over 300K miles on it and has been a faithful and reliable friend for nearly 20 years. I had just driven it from Southern CA to OR in March and it had zero issues. I always meticulously maintain my cars and when we left CA we were very sad and anxious to leave behind our amazing mechanic down there and try to find another one that was honest, fair-priced, friendly and understanding. Our CA mechanic told us to call him if anything arose with the car(s) and he would give us his opinion. I did and he listened over the phone and told me that it definitely had something to do with the fuel not getting to the engine. Fearing the worst, I thought it would be the fuel pump, which I likely wouldn't have repaired due to the cost, the age of the car and the mileage. A few hours after dropping off Harold (the car), Ben called me and told me the he was ready to be picked up and now started up just fine! He said that it was just the fuel relay switch. When I asked how much the total was I was very pleasantly surprised and rushed down to pick up me old friend and bring him back home. With a car this old and with so many miles on it things are bound to wear out but if I can get another year out of this car I'll be very happy! They could've told me it was the fuel pump or charged me more money but they didn't. In addition everyone there was very friendly, helpful and understanding. Highly recommend and I will be bringing my Harold back should he need more care.