I am one of the people who doesn't, and sometimes forgets to, leave info for the next me looking at ratings. Listen! James was great. I had 4 guys moving a house to a house. I staged everything on the main floor for them to move except for my king-size bed, dresser and crib. They disassembled and reassembled the bed and crib (slightly loose but whatever). They were great!!! A lot of boxes and bags and big stuff to fill a 26' ft truck. Total 6hrs including 20-30 min drive to new house. I had everything as ready for them as possible (seen a rating of a guy saying different cost or something or being bombarded or something). I've already referred them! They are as solid as you think of. If you don't do "stuff" you don't know what their job is like. I think the did a great job even with scratches here and there but I don't care even though it's all new everything. All good dudes!! If you're trying to figure out who to go with for your movers, use Ars. We all have good days and bad days... read more

I was extremely nervous with this move because it was my first new home purchase. I had waited a little longer than I should have to book a moving company and ideally wanted to book a five star moving company but ARS gave a great price quote; they were responsive and they answered all of my questions promptly prior to booking the move. The professionalism that they showed made me choose them for a moving company. I was able to ask James all of my questions and keep in touch with him prior to the move. On the day of the move TJ and his partner whose name started with an A showed up and were very pleasant and efficient at getting the job done. They explained everything and gave suggestions on how to make things better. I moved from a one bedroom to a four level town home and it was extremely hot that day. We tried to save them some time and effort by telling them they did not have to carry the boxes up to the 3rd and 4th levels but they were insistent on putting things where they should go. Despite the heat and the hard work, they were pleasant the entire time and made my move very smooth. I was the second move of the day; moving from DC to Maryland and was very concerned about the traffic but they arrived to the second location in a timely manner. I cannot say enough nice things about them. Lastly, I have huge dresser that was not made for city living but they managed to get it to the 3rd level and in place. They are super human and I appreciate all of their efforts. I would highly recommend them and give them a five start review! My best friend recently moved and warned me about damage to the walls and things but despite all of the levels and heavy items; they did not damage my walls. Thank you to ARS moving company but most of all to TJ and his partner "A" and James. You all made the moving part flow very well. read more

They definitely provided white glove service. From the initial contact to the move the service was top notch. We moved around the Christmas holiday and they took extra care with our furniture, artwork, and home office equipment. The made a 2 stop move in 3 hours and the price was reasonable. Absolutely recommend them. read more

ARS Movers did a great job with my move. I moved into a 4th floor apartment with no elevator on an extremely hot day and the guys got all my stuff moved, bed put together, nothing damaged. They did a fantastic job. I would definitely hire them again if I move in the future. read more

ARS was great. We booked the team of two with less than 24 hours notice and they showed up early, in matching shirts, and ready to work. Got the job of moving our furniturr and large medium and small boxes out of our pod into the right rooms in our home, put our bed together, and did it all with such a pleasant attitude. James, who booked us, might be the owner, was also the first mover I spoke to who seemed untrusted, friendly, and made me feel at home over the phone. Totally recommend! read more

Gave company detailed description of my moving needs, the company did not provide enough staff. I had to help the movers load and unload the truck and the move still took twice as long as expected and at twice the cost. The company refuses to allow me to speak to management to come to any resolution on the issue. I've contacted the company several times, not to receive a full refund but to have an honest conversation about the issue but was told "if the owner is interested he will call you back" and had the phone hung up on me. The moving guys were nice, but the company itself is not good to work with. read more

We hired 2 movers to help us move our stuff for our 2 bedroom condo. Both of the movers (sorry, forgot their names ) were on time -they were actually early , polite and fast. Really happy we went with ARS movers and would definitely recommend them to our friends. Not to mention , best price around this area . read more

I'm going to first start off with its a company that respects your property. They take care of your belongings and is very careful. Nice crew and all. If you need to move, going with these guys isn't bad at all, but make sure that before you leave from point A to point B that they type in your new address in their GPS before leaving just in case they couldn't follow you. Main reason for me saying that is because they stated before leaving they had a GPS and so we started taking off from point A. Hitting traffic they fall behind a few cars (6-8) and I took the exit to get onto 495 Baltimore. I've never taken 66 east to get into MD, but that's where I saw the truck go after I took the exit to 495. I'll give with traffic from Fairfax to Hyattsville, MD 45min-1hr. We left point A at 11:30am, I got at my new location at 12:10pm waited 12:30pm and contacted the driver. He stated he got lost and that we was on 495 and that he didn't know I took 495 to get to MD. I contacted the rep with the company at 12:45 and stated that they got lost, I understand I pay for time travel, but I don't feel that I need to pay for them getting lost when they have a GPS. With a company that's been open since 2010, and provide GPS, they should have known about traveling far and that there are chances of not being able to follow on the highway, hence they have GPS. Now with the driving from point A to point B taking only 45 min- 1hr. It is now 1:25pm so I have been waiting around 2hrs for them to GPS my new location. Now I just paid them 150 for sitting in their trucks. They need a better system, again I understand why I pay for travel time, but be honest about it and drive following GPS. Don't make your reputation bad. I've been trying to contact he rep Kami for 10 mins now and no response, hits straight to voicemail. read more

I relocated from east coast to west coast, and these guys provided best service that I've ever experienced. All my stuff came as it was originally packaged with zero damage. read more

I was recommended ARS by a client. I was not aware of this company and could not find them in the Better Business Bureau. I was wary going with a completely unknown company but surprisingly fine. I dont use YELP until now, so I did not see the two bad reviews. I am sure if my wife saw this as she uses it often, she would have refused. Here was my experience as well as some tips for the next time: Scheduling - This can be done by the phone or email. Alex was the one I talked to on the phone and it went well. I was impressed because I called on a Friday, (Jan 2nd) to schedule a move on a Monday (Jan 5th) and they were able to schedule something for 9am-10am. The communication was good and I had constant emails and I was clear on what was needed. However, I could not get a hold of them at 8am or 9am that morning, but they did receive my emails. I also got a call from the movers telling me when they were going to arrive. (Something I will reconsider next time) These guys were based in Reston. Since I could not find them online or anything about them at the moment, I didnt know this when I scheduled the move. It took them a long time fighting the traffic to get to my apartment in Rockville. Make sure when you use these guys, you are in Virginia. I was ignorant of this fact and wondered what was taking so long. Five stars Arrival - It took a half hour more for the arrival due to the drive. Not sure if it was because these guys were slow or the traffic. I met them outside and was introduced to Rus King and Joe (from Kazakhstan). Quiet guys but asked questions when needed. I guess standard is two guys for a one bedrooom apartment. That is what I get for getting a out of state moving service. Luckily, it was 99 dollars for the arrival fee and I wasnt charged time at the beginning. We filled out the paperwork and they signed in at the time it was we walked in the apartment and I showed them everything they were going to move. I only fault these guys for not going over the extra packing materials and other charges in detail. Other than that, there was nothing wrong with the arrival. Four stars. Loading - Hint: When you have two guys moving from a painfully high rise apartment, it will take some time. Rus and Joe did the best they could under the conditions. There was no direct line to the elevator so it took some time to do it. It took five hours to move out. Because of the two guys, it took some time. This isnt harping on them. Rus and Joe didnt stop moving the items. They took great care of everything and they wrapped everything in boxes and tape, especially when I ran out of them. They worked through lunch and didnt take a break to eat. Great work ethic. They didnt want me to help at all. They can take apart furniture without instruction. Five Stars Driving to the new place - This took some time as well. Again, it was either traffic or bad directions. They used GPS to the new area but it took longer than I wanted. I am slightly grateful because the slow driving means that is a better chance or not breaking my things. I understood that it will take some time because it was 4:30-5:30pm and they were taking 495 from Rockville to Columbia. I get that. Traffic is a bitch in Maryland. Three stars. Unloading - Me and my wife helped with the move into the new place. It was much easier because it was only one flight of stairs. It took an hour and a half this time. Joe and Rus put all the furniture together that was needed. I was told if you pay in cash, there is a discount. I believe it is five percent. Total price was 732 dollars for the move, not including the tip. I only had one chip in my entertainment center. Nothing else was damaged to my knowledge. Five stars. Would I recommend them? Only if the client is in Virginia. This was a good move and worked out great. Joe was a nice guy but didnt speak English very well, but we did talk a bit and he asked questions and took directions well. Rus was a true professional. To make this move better, is to have someone go over all the extra and additional costs. Whether this is the guy on the phone when you start or the movers. Vehicle travel time is something that no one likes but this is a small state and the traffic here is abysmal and depressing. My advice is watch out for the hidden charges to make sure you are comfortable with them and make sure you note the start and stop time before and after you start. read more

I've used this company several times when I was moving furniture throughout the three years of going to UVA. I was assigned a 2 man crew, these guys were very professional and really cared about my stuff. They didn't complain once, even when they faced a great deal of stairs to move heavy furniture. I would reccomend this company to others. read more

We used ARS Movers to move some heavy items and they did an excellent job! Their fee was reasonable, especially given the work they did and compared to competitors in the area. They were prompt, efficient, and friendly and were careful with our belongings. We will be using them for future moves. read more

These guys work fast. They outperformed a larger crew I had with someone else two years. They were on time and everything arrived safely in my short, local move. Oh, and they were the least expensive. read more

Great company. Easy and simple! If you want stuff moved, they can help you out. No hassles and seamless.

Awful service, never use them. They were supposed to have packing materials, didn't bring anything except one small Dollie, had attitudes, threw boxes around & several things broke. They also told us they were done so we paid them for 2 full hours even though they left 45 min early, but then when we went back upstairs there was still a ton of stuff that needed to be moved. I called and emailed to discuss with the manager and no one returned my call. Awful experience all around. read more

Best moving company! After calling around for quotes, we got the most reasonable estimate from ARS. Called 10 minutes before arrival and they arrived exactly on time. The movers were very efficient and organized. They also wrapped my furniture and was careful with everything. Nothing was damaged and even helped us disassemble and assemble our furniture as well. The guys worked really hard and we couldn't have asked for a better service. We will definitely be using ARS again! Highly recommended! read more

This is a good company for moving. Friendly staff and i would recommend this company for moving.

I love American Relocation Service and have used them in the pass. ARS is very reasonable, responsible and well equip to handle any type of Move. When I hear someone in my networks looking for movers I will always refer ARS. Thanks ARS I will defiantly use your services again. read more

I recently moved with American Relocation. I have to say the movers were really great. They were honest, quick, friendly. My expensive furniture and glass has been wrapped up so good and no scratch has been left on it. The complimentary blankets and some packing materials were really usefull. This is by far the best moving experience i I've had I strongly recommend this company for people who want hustle free moving. 5 stars ! read more

Great service overall! They arrived on time and were efficient. The price was excellent for the service. We had a "not to exceed" estimate in our budget and the final bill came in lower. Strongly recommend. I will contact them again for our next move. read more

Great job with a small but difficult move. Team of three did excellent work handling some difficult pieces of furniture across several flights of stairs without a single complaint. Great attitude and super customer service. Well done! read more

Very nice and professional guys...they moved our house in 7 hrs ..great job...they provide moving suplies as needed..TG and his team would help you move without any problems... read more

One of the best moving experiences I ever had. I moved from a big apartment to a townhouse, and I had a lot of stuff. Three young very motivated guys worked with hardly a break for ten hours straight. They had a very positive "can-do" attitude, never lost their good mood. Even at the house, where they had to carry my stuff up to four floors without elevator. They did not break anything, I even had two very big and expensive paintings that the handled with enough care. They only charged me for the actual time they worked, taking off their break. Furthermore, when they came in the morning, the reserved parking was blocked by a car, and they had to wait until the issue was resolved. They did not charge me for the waiting time. More than fair. Summary: Highly recommended. Great work ethic, good mood, no breaks. PS: The same day, my girlfriend also moved to the house. She used "Cross State Movers", a big company. Even though she had given them an exact description of the circumstances, when they saw that the house had no elevator, they dumped all her boxes on the parking lot and wanted to leave, telling her they had another apointment. Only after paying another extra hour, they moved the boxes from the parking lot to the garage, because rain was coming, then left... read more

Great service! Showed up early with a call to give me a heads up, efficiently picked up stuff from two locations and unloaded at my place. Very reasonable pricing for the quality service! Nothing was broken or damaged, they protect everything that goes into the truck. read more

We had two movers, move our one-bedroom apartment and they were great. We had BUNGO boxes which made things go smoothly, but these guys were on-time, moved quickly, and were very respectful of all of our belongings. Highly-recommended. read more

I think my bad luck. I thought this guys will do a good job and hired them after reading the reviews here.But turned out to be a big disappointment. For a move of 5-6 hours , they took 9-10 hours and charged me with 50% more money. Also made the house all dirty with their shoes. I will never hire them. Always hire some reputed names as they at least send professional people to move. read more

I have personally used ARS 3 times for home and office moves and recommended them to half a dozen friends / family members. Moving requires technique in addition to hard work and strength and these guys are professionals all around. Rates are beyond fair and the pricing is made very clear up front. In the past, I worked with a mover who had a series of hidden fees and costs and ended up dwarfing the initial quote. Thank you ARS for being a reliable service provider in a day where mediocrity reigns. read more

Helped us move from an apartment to the townhouse. They did a good job. Were very helpful. Nice guys.

I was moving from a two bedroom condo into a single family home to join my boyfriend. Using some referrals, I shopped around for a reasonably priced moving company with a good track record...I found it in American Relocation Service. I had a team of three extremely hard working gentleman and a truck that more than enough to accommodate my household items. The team was extremely efficient and took great care in wrapping and moving my well-made, expensive furniture. They took great satisfaction in their work and did not quit until they were sure we were satisfied. I work in a customer service industry and find this type of service hard to find, but so refreshing when found in others. I would gladly use them again and refer them to others. read more

First, they were very responsive over email, they asked the right questions and were very clear with their pricing and any discounts. The movers showed up promptly at the appointed time, were polite and friendly, and worked quickly and efficiently. They handled my belongings care, wrapping all furniture pieces in blankets and strapping large pieces to the side of the truck. One of the things that impressed me the most - they were spot on for the time estimates. They could have very easily and justifiably slowed down a little bit to charge me for extra time and they didn't. All in all, the pricing was great and the service was excellent. I'd definitely recommend them and call them again. read more

American Relocation Service provided me with a great and easy move. I moved over the weekend and even though they were 2hrs late. I was notified before my scheduled moved and when I asked for a discount, they gave my 5% off. My original estimate for 4hrs was $325 but since they finished before their scheduled time, I paid $277. This was the best price I could have asked for. I had a complete bedroom set, complete living room set, dining room set, and about 15-20 boxes which they took out of storage and into a 4 level townhouse. No extra fees for stairs and no fees to assemble my furniture. The 2 man crew were very nice and even though I can tell they were exhausted, they had a great attitude. The only thing that can be a problem is that they prefer cash but I was told credit cards were accepted. Overall I am pleased and would use them again. read more

Extremely pleased. All 4 movers were very quick and extremely carefully of all the items. Very considerate of the walls, floors and doors while moving furniture in and out. The move took much less time than estimated. Lily was extremely helpful and quick with all my questions before the move. Highly recommend them! read more

ARS made moving as easy as possible. They were very quick to respond to email. I had to switch my dates 3 times, but they were always able to accommodate. The crew showed up on time (and called 15 min prior to arrival). They were careful with my items and explained any additional charges prior to incurring them (ie packing material). They were efficient, which I think is key for by the hour working. Nothing was broken upon arrival. One of the guys even helped us put on a closet door that had fallen off when we were moving in. Great price for a great service. read more

I moved from Sterling, VA to Gaithersburg, MD. I had a 4 man crew and 2 trucks, due to the need to move a hot tub and a large single family home full of "stuff". The crew showed up 45 minutes but late, but got right to work and did a fantastic job. I was moving in with my boyfriend, thus to a house already full of "stuff" so it was a challenge on the unload. We had special requests, such as moving furniture out to basement and garage when we got to the new house to make room for my furniture. They all had the best attitudes and worked very hard. Nothing is damaged and I was very pleased. The only negative comment i have is that they orignially estimated the job from beginning to finish at 5 hours and it took 8 1/2 hours, so the budget was blown---but the guys did not waste time. They worked hard the entire time-just the estimating was off. Altogether it was a very good experience and I would recommend this company to others. read more