I'm incredibly grateful for Raoul and his team!! I needed help unloading a PODS container into my home and Raoul went above and beyond to make it happen. With large pieces of antique furniture plus a set of stairs and angled entryway to navigate, it was a complicated job and Phoenix Movers handled it masterfully. read more

Used Phoenix movers a second time & they were excellent again. Very careful & helpful. One staff member encountered an obnoxious person who thought (incorrectly) that they had the loading dock reserved. Phoenix movers staff stayed calm & cool and just got the job done. read more

5 Star Service. Raoul and his guys were very efficient in helping us move our office to another location in NW. Everyone was very friendly. Highly recommended. read more

I hired Phoenix Movers for an apartment move and, although I hope not have to move again for a very long time, I would hire the company again without hesitation. Raoul and his colleagues not only made moving day a breeze, they also helped with packing the kitchen the day before. When they completed that task quickly, Raoul looked around and said, "We could pack your books, too." Yes! Total cost for packing and moving was reasonable, especially considering the level of expertise and friendly demeanor of the Phoenix team. read more

I contacted The Phoenix Movers about 10 days out from my move, and they were very responsive. They gave me a great quote - several hundred dollars less than any other quote I got - and were simple to book via email. I appreciated that they didn't need a super detailed inventory like other movers I had contacted. Milosh and his crew arrived promptly at 9:00 AM, our agreed upon time. They were friendly and efficient, taking care to pack fragile items. I was amazed at how quickly they packed up the truck! When we arrived at the new address, Milosh navigated a very tight alley with a 20" truck like a champ - I was truly impressed. They made the best of a less than desirable situation (couldn't lock the elevator), and were upbeat and smiling the entire time. We joked around a bit and it was nice to have such friendly guys. They were very insistent on making sure my items were where I wanted them, which I appreciated, seeing as I would've had a hard time moving them on my own. All in all, I had a great moving experience - I was nervous the morning of, but The Phoenix Movers were wonderful. Thank you to Milosh, Vlad, and the other gentleman who helped out. You made my moving day a breeze! read more

I had a last-minute delayed closing, which pushed everything back, including my move. The movers I had lined up were not available in my new window, and they recommended Raoul and his team at Phoenix Movers. These guys were great! Raoul was super communicative the whole time, and they showed up on time, ready to roll, with dollys, carts, and mattress covers to help move the heavy things. They worked quickly and efficiently, but not recklessly, and I quickly felt at ease with them handling my items. I also felt very safe with all three of them - as a single woman in a big city, that's important to me. They were courteous and friendly, and the price at the end was exactly as agreed. I gave them each a tip, via Raoul, and one of the guys got back out of the truck at the end to come personally thank me. I really had a great experience. I would definitely recommend. read more

had the chance to utilize their service this past weekend. The team that came, were very friendly, professional and took great care of all of our furnitures/ electronics etc. They wasted no time and were very efficient! I would highly recommend them and use them again for my next move! read more

I've had several great experiences with Phoenix movers over the last couple weeks. First, they helped me move across state lines without any issues or headaches. So, when my office needed a moving company a week later, I recommended Phoenix movers. Once again, we had another stress free move thanks to Raul and his team. I can't say enough good things, I highly recommend. read more

The Phoenix Movers crew were awesome to work with!! They were professional, efficient, and unfailingly cheerful and patient when I changed my mind on where to place a few large pieces of furniture. Reasonably priced as well. Highly recommend! read more

I am happy with the service they provided. They arrived on time and got the job done quickly. Their quote was pretty accurate, so I didn't have to pay anything extra. P.S. Before, I chose their service, I shopped around and their quote was the best. read more

Phoenix Movers was absolutely wonderful to work with! I ended up settling with them for moving my things out of state for the time being, with only a few weeks to spare, but their scheduler Symone was amazingly communicative on all my concerns and questions, and was able to reach a satisfying solution for every concern I had. Once moving day came, the team was exceedingly efficient, polite, and easy to work with. We ended up arriving at the destination at almost the same time, and through a downpouring rainstorm and difficulties with the doorways/hallways at the destination they were amazing and performed everything with the same efficiency as they did when they loaded the truck. This was my first out of state move, and Phoenix Movers alleviated all of my worries, I cannot recommend them highly enough! read more

Motivated team, but did not adhere to COVID safety standard (did not wear masks...) Also, I felt the movers were careless with bumping walls with most items. I expect a ding or two here and there, but it seemed as though these guys were a little careless and insensitive when I politely asked for them to not drop furniture on the floor for risk of damaging the new hardwood floors installed. I was also baffled by the fact that my queen box spring encountered trouble getting up the stairs and the moving crew significantly damaged my roof. When I confronted them they implied I gave permission and that they weren't liable. Ultimately, I did not have a good experience. Would not recommend. read more

These guys were great! They came around the time we agreed upon. The team was efficient, quick and careful with my items. The price for service was very reasonable compared to others quotes. They were actually cheaper. I would definitely use them if I ever need to move again. I give them an A plus! Thanks guys! read more

Excellent and professional crew. They were quick, courteous, friendly, and took great care with our things. They complied with covid precautions and I would definitely move with them again! read more

Great delivery company! I had bought 2 pieces of furniture from a liquidation sale and need it to be picked up and delivery to my house. Scheduling with them was fast and easy and the delivery arrived on time and went smoothly. Price was very reasonable too. Would definitely use them again in the future. read more

This being my first time using a moving company, The Phoenix Movers set the bar. The movers arrived in a timely fashion, came prepared with all the materials needed to protect my furniture and sentimental pieces. They reassured and calmed my nerves that they had the proper protocols in place amongst today's health concerns throughout the nation. I cannot thank Phoenix Movers enough the speedy move, even with the limited elevator use during the move in they were able to finish my entire move in just 3 hours. Top tier communication throughout the entire process. I will be recommending The Phoenix Movers to friends, family and coworkers for all their future moves. read more

Recently, my husband and I used Phoenix Movers to move furniture from my condo in Arlington (which has a long stairway leading to the double story living room) to our home in Chevy Chase, which has two flights of stairs outside and one inside. Brian, Mark, and Milos were outstanding in every way. They were knowledgeable, hard working, and courteous. Both locations posed challenges, which they overcame. We made changes in furniture placement, and they were totally accommodating. I can't recommend them highly enough. Rosemary and John read more

I found Phoenix Movers through Yelp and boy am I glad I did!! Most companies are offering two men for the same hourly rate as Phoenix, but Phoenix provides FOUR men. They were hard workers and obviously experienced movers. I have a few difficult pieces of furniture that movers have truly struggled with in the past, but not Phoenix! They knew exactly how to maneuver every piece perfectly and they even gave me a few pointers for future reference. They didn't bump Into or rub against a single wall and they carefully blanketed and wrapped every piece. I would definitely us them again in the future! They are worth every penny! read more

All my belongings arrived in tact which is most important by far, but a five star review can't be given due to the issues below: The movers were an hour late which was stressful as apartment moves in big buildings are on tight timelines given service elevators and loading docks require reservations. I had to go to my storage unit and personally move all the belongings from there to my car or apartment to save time for the movers upon arrival. I called to see if any discount would be offered and was asked why I had moved the items myself given the movers finished in just over 2 hours in a slightly accusatory versus sympathetic tone. Ultimately, another person called to accept payment and I was given a 40 minute discount (-$92) to make the full move 4 full hours when another company did it in under 3 hours last year. I shared with the owner that this crew taking 4 hours and 40 minutes was visibly excessive for a 550 sq ft apt move though this was about 30 minutes farther in travel time. He did not respond. Good move, but not so good value, customer service or scheduling. read more

I highly recommend this moving company. They moved my one bedroom apartment in about 1.5hrs effortlessly. It was a reasonable and fair price and the crew was extremely respectful, treating the furniture like it was their own . From the smooth quick move to the stellar customer service, 5/5 was def earned, thank you! read more

First, huge thank you, to Marco and his team (sorry, didn't get everyone's name) for the wonderful job they did moving us into our new home. They were punctual, professional, and efficient. I would hire them again, and recommend them for any manner of moves - small or large. Great job! read more

Great moving experience! Rahul and crew disassembled an apartment's worth of furniture and packed it all up into a local storage unit within 2 hours. They were efficient and well-managed and made my move super easy. I was amazed at what they were able to fit into my tiny storage unit. Will definitely be using this company when I move again. read more

Going off of the yelp rating, I got three quotes before choosing The Phoenix Movers. Moving with them was the worst day of my life (my father's death was the second worst). The receptionist was very nice but forgot to note that I needed help packing. So, after arriving 15 minutes tardy they showed up with a (rented?) Budget moving van and no moving boxes. Not only did they fail to take responsibility for their mistake, but the owner, took a nasty attitude and refused to provide any boxes. Only after his receptionist pleaded on my behalf did he volunteer to provide the boxes (that should always be available on any professional movers truck anyway). These movers took six hours to pack up my 700 square foot two bedroom apartment and drive 3.5 miles down the road! I missed the reservation for the elevator, and then they took another 2.5 hours to unload the truck. The next stop was to a storage facility 6 miles away. When I called the owner to complain about a move from a 2 bedroom apartment into a studio apartment plus a drive to a storage unit (all within a 10 mile radius) taking 9 hours (at a cost of $135/hour), he called his movers and told them to stop unloading the truck. We sat there waiting for almost a half hour. When he did finally show up (with his girlfriend in the SUV), he was defensive and combative saying, "Do we need to call the police? I think we need to call the police. " A good samaritan in the front office stayed with me until my brother showed up, as I did not feel safe with the antagonistic owner. The owner actually made a false statement to the police saying that I was refusing to pay, after I already stated to him that i would, in order to get their sanction to refuse to release the remainder of my property off of the truck! Finally, I paid the $1430 (it was a 10 hour move plus tax) just to have my property released and moved into the storage facility. What they did should be a crime & it was the worst move I have ever had! Do yourself a favor and DO NOT USE THESE PEOPLE--they are not only unprofessional, but they treat the customers HORRIBLY. And by the way, they broke one of my bookshelves. read more

#220 HIGHLY UNPROFESSIONAL. Last month, I hired Phoenix Movers on the basis of the positive rating on yelp-- I wish I hadn't. One of the movers hit on my girlfriend during the move. He asked her about our relationship such as how long we'd been going out and that he was interested in Asian women. And at the end of the move, he gave her his phone number and asked her out while I was paying the other mover. What should've been a 2 1/2 hour move between opposite ends of the Courthouse neighborhood ended up taking 3 1/2 hours, and that was only after I lent a helping hand to move the furniture and boxes as well. Although efficient at first, they started lagging behind, sweating, exhausted, and moving like sloths when it came to moving the furniture into the new apartment. At $120/hr, this is very unacceptable for a "professional" moving group. They also over-charged for moving boxes. They charged us $8 to RENT a wardrobe box. You can purchase the same wardrobe box at Home Depot for $10. Rip-off. I wouldn't recommend this moving company. Highly unprofessional and lazy movers. read more

I used Phoenix Movers for a local apartment move and it was a terrible experience. The movers were new which resulted in a very slow and inexperienced move. I know new people need to be trained, but customers should not be penalized in the process. My new apartment is less than five miles from my old apartment and the move took almost 3 hours. Both my old building and new building had elevators and I only had one bedroom worth of things. The movers also forgot the boxes I requested which slowed down the process. In all, this was an incredibly disappointing experience and dealing with customer service afterwards was awful. read more

Try Another Mover. The good - pricing & general responsiveness are good. The bad - do expect items to go missing, get nicked/scraped/scuffed, packing bins busted & not usable again, items marked fragile treated same as others & busted. There will be no compensation as this company will be quick to tell you they do not cover any of this, or anything they have not packed themselves as a rule. Do expect quite a wait on the few things they do cover - you'll be on their time, not much regard for your time at that point. I've moved many times, not had so much effort on my end required nor so much damage to repair/replace after. If you plan to hire them to pack AND move your items maybe it's worth a look, if you've moved before, are good with packing your things & just need reasonable no-fuss movers, there are many other options. If it helps, the best ones I've used so far always took 5 min to quickly put color coded stickers on to track how many items (nothing lost) and indicate which was fragile (nothing busted). Moving is super stressful, good movers are a relief - happy stress relieving! read more

The Phoenix Movers saved me despite my last minute call. They showed up in 30 minutes and provided a great service! Very responsible, neat and hardworking movers! read more

We had a great experience with Phoenix Movers. Scheduling was easy, and the quote was reasonable. Actually, it was the lowest we received of the 4 companies we contacted. We had a 3-man team, and they were all professionals. I was particularly impressed with the respect they showed other residents (being conscious of noise, people passing in tight hallways, etc.) and the cleaning company that our apartment management hired to clean the hallways that day (not ideal during a move!). They handled our furniture with care, probably even more than I would have done myself - no damage. They worked quickly and wasted no time. We couldn't have asked for more. Highly recommend! read more

Perfect service. Obtaining a quote and scheduling was very quick and easy. They were responsive within the hour. Sent three guys who moved everything from Arlington, VA to Crozet, VA. Started around 9 and were done by 5/5:30 (including a 2.5 hour drive). Most importantly everything was intact. Very friendly employees and professional. One heads up is that they do not come equipped with tools to take apart any furniture..you need to provide that. I know some movers show up with those things but these guys don't. Just make sure you know what you need and provide it to them. Cannot lose with this choice. read more

I've used Phoenix movers four times in the last five years. They have exceeded my expectations each and every time. They are trustworthy, reliable, and efficient. You won't regret using their service! read more

Called them for a same day pick up and transport of a ridiculously heavy bed on a SUNDAY, and they were able to provide service within an hour or so of me calling. That is top notch service. Raoul was THEEEE best!! The price was more than fair as well. read more

I've used Phoenix movers twice and have been completely satisfied both times. They are always on time and are very accommodating. I found out the week I was supposed to move that I had to switch days (from Sunday to Saturday) and Phoenix Movers said that was fine and there was no issue at all. The movers worked extremely hard and were very friendly as well. I will definitely use Phoenix movers again. read more

I used Phoenix Movers on July 5, 2014. They were easy to work with, friendly, and professional. Making the reservation was very easy. I made my reservation by email, as I prefer to do, and they were very responsive. That helped to seal the deal for me, because another company I looked at took days to get back to me. Three men helped me move. I forget their names (sorry, guys!). They were efficient and friendly. I suggested taking my bed frame apart so that it would be easier to move, and one of the movers said it was no trouble to move, and he wouldn't recommend taking it apart because that would mean more time on the clock to take it apart and put it back together. I really appreciated his honesty! He could've just done as I suggested and charged me for more time, so I appreciated that. All of my belongings were handled with care. The price was comparable to other movers I looked at, but the customer service is what made me go with Phoenix movers and I don't regret it. I recommend them. Apparently, they also rent moving crates! I did not know this--I rented my crates from somewhere else--but they told me when they showed up and saw that I had crates. So be sure to ask them about that, because crates make moving so much easier! read more

Worst. Movers. Ever. That's what I texted my friends during my move with Phoenix Movers. I have moved twice, granted it was in Philly and there were 3 guys not 2. But still. They called 5 minutes AFTER they were supposed to show up to say they would be 45 minutes late. They were an hour and 15 late. It took them 3 hours to move OUT of a 1 bedroom. Just out. They lost the elevator we had reserved and we were chasing after it for a long while. I understand that wrapping things like couches and tables is a good thing and was glad to have them do it. But when I said the table had to be dismantled (that I could have done myself) the guy brushed it off and wrapped up the whole thing. It came apart in the truck. We only finished the move in 5 hours because we started dragging stuff down the hall. It seemed like one guy knew what he was doing, but the two of them together were the slowest movers I've ever encountered and we were paying by the hour. Worst. Movers. Ever. read more

I'm giving them five stars because I'd love to give them 4.5 but I figured I might as well just round up! First off, the booking process was very easy. A few days before the move, an employee called me to double check what all I was moving and let me know what size truck they would have. Day of the move, the movers showed up early! Considering the movers I used previously were two hours late, this was a welcomed surprise. They packed up both mine and fiance's old apartments and moved us in to our new place in 2.5 hours. I loved that they charged per hour too. No need to pay a flat rate for something that might not take as long as you'd think. After we began unpacking, I realized that I was missing some pictures. I emailed them and found out they were left on the truck by accident. An employee stopped by a few days later to deliver them. Talk about great service. The movers who helped me were super nice and jovial and we had a good time throughout the process. Who would've thought a move could actually be fun? read more

I used The Phoenix Movers for a local move. We had A LOT to move and needed a Sunday move (which apparently all moving companies won't accommodate). The company had excellent communication prior to the move and executed the move flawlessly the day of the move. They worked for almost 11 hours and did not break one thing. Highly recommend. read more

These guys were awesome...professionals all the way. I have used movers before and some companies will take anyone with a pulse. Phoenix has a great hiring and screening process based on my experience. Packed the POD perfectly and were very creative with some very heavy items read more

Excellent service & on time!! We highly recommend them!! They arrived on time & did not break any item, we choose their flat rate which I believe best option for long hours. read more

Used Phoenix for a move from Alexandria to Arlington. Very professional and were right on time. Extensive/meticulous with wrapping everything. The cost was about as I expected - you can pay less for movers, but like i always say 'you get what you pay for'. If you have nice things, you'll want to use a professional service like these folks. Their truck also had a loading dock which was also a sign of a good company in my opinion. I reached out to them through yelp messaging and they confirmed within 8 hours or so. The day before the move I also received a phone call confirming the details. read more

The Phoenix Movers are highly recommended. Eric, Mikeal and Rodney were fast, efficient and careful. With respect to the customer service side: scheduling was extremely easy and office personnel were responsive to all of my questions. I am very satisfied with The Phoenix Movers and I would use them again in an instant. read more