A bit surprised after having purchased a cheeseburger w/friends and finding the burger a bit dry and not seasoned the way it normally is. Overall, it was ok. Will definitely come by again since I do like their service. read more

110 Grill - Cheeseburger w/fries.. - New American Near Me - Middletown, New York

I have been a big fan since this place opened. I like their twist on traditional fare. However, I have noticed the last couple of times they are cutting corners. For the price you pay for your meal there, that shouldn't be happening. 2 sodas yesterday, both very light on the syrup...it was like seltzer. The server did correct it which was great. We love the crab Rangoon dip, but instead of pita or ciabatta that was previously on the plate, there was plain white toast, which was strange. The dip also tasted like cheaper crab was used...it had a more fishy taste than before. I got the Nashville chicken sandwich...and for $15 the chicken was TINY. Ill chalk it up to a bad day, but please management take notice. This is a good restaurant and I'd hate to see it go the way of Applebee's and the like. I cant justify the cost if the food becomes basic diner food. read more

The kitchen was slammed on a Saturday night with the manager valiantly manning the expo window. Our server Deja was lovely and helpful, never seeming flustered by the kitchen's stress. Great staff, tough night. We will come back again! read more

The Galleria Mall really needed this restaurant. Great location, ton of parking....and delicious food. Not Diner food (nothing wrong with that) but if you are tried of the same thing...THIS IS THE PLACE FOR YOU!!!! Chef inspired goodness you cannot find anywhere else in the area. The complimentary bread and garlic butter was out of this world. I LOVE my breads...lol. My husband and I have already been there twice and both times it was outstanding. Wait staff were very professional and courteous. Waitresses Dan C. and Lauren were super!!! Love this place ;) . read more

Looks A LOT better than it taste. Food was very bland no taste at all. We have Buffalo chicken dip, had too much blue cheese in it for me, baked potato soup, had no flavor and was watery. Didn't even come out hot. For entree's I had the pulled pork Mac and cheese. The pork was good, nice and tender but the Mac and cheese had no flavor just tasted like flour. Also the "ranch" dressing had a funny taste definitely didn't taste like ranch. My husband had the pull pork sandwich which he only took two bites which says a lot for someone who usually eats everything on the plate! Don't think we'll ever go back! read more

110 Grill - Pulled pork sandwich - New American Near Me - Middletown, New York

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Tonight was our first time to 110 Grill and we had a good time. Four of us before we went to the movies. I really hope someone reads these reviews and does something with them! Firstly you allowed me to book a table through Open Table, well done, not enough businesses do that. Our hostess who met us at the stand was great and allowed us to sit outside and even moved our table closer to the fire pit. Our server was Panda, what a great server. She told us all about the company and how many restaurants you have. I genuinely asked her how many 110 Grills she had opened thinking she was part of your setup and opening team. She is a great asset to your team and one you should keep an eye on. I can imagine if she's not looked after that a business like mine will very happily take her. Our drinks and food were great. Very well portioned and priced. The bar service was slow and this let down the overall experience although it was not Panda's fault. By the time we ordered the second round of drinks the restaurant was not busy and it should not have taken me to go inside to chase up the order to get it sorted. We had two or three table touches from what were clearly managers but the biggest thing that let our night down and experience down was the smell on your patio. I asked our server about it and she said that it is a problem. Apparently you guys have dealt with the issue but from what she's been told, the issue now lies with the Mall Management getting the grease trap sorted. Your patio is also next to the trash dumpsters! Now if this issue does sit with the Mall Management and it's a big problem, get it sorted in your own dime. I text a good friend who dined with you last week and he said he hated the smell too. One of the managers who touched our table agreed with our complaint and said she often has to move people inside. You have a lovely patio, a very nice fire pit and a disgusting smell. Someone from the corporate office needs to visit, dine on the patio at multiple tables on different nights and "enjoy" the smell. Get it sorted 110 Grill. You have been open 3 months and you want to do well here and you will but not if you sit around waiting for the Mall Management to fix it. Take ownership yourselves. Overall, we would come back but we wouldn't sit outside again and I wouldn't recommend anyone else too. Soon you will be known as the place with the smelly patio. Sorry but you need to hear it. read more

Really wish this place was open for pickup during lockdown. We've been here dozens of times and every time the service and food is amazing. I think what some of these overdramatic low star reviews fail to realize is that this is a FROM SCRATCH kitchen and that everything is made in the premises and takes a bit longer to come out of the kitchen. read more

I reached out to the management like asked in reply below. And no response ever happened. It's been many months. Sad My friend and I had a late lunch at 110 Grill. I have eaten there once with a great experience however yesterday's experience was most definitely lacking to say the least. We got there around 3pm and was told the wait would be 20 minutes or so they took our name and numbers and said we would be called when I table became available which was no big problem we decided to walk around the mall. However, what I found was odd is there was many tables open and they didn't seem busy at all. So we walk around for 40 minutes or so and decide to walk back to the restaurant to see why we weren't called. After we came back the sat us down immediately. The waitress came to take our order and seemed friendly enough. Then it took an additional hour for our food. We were sat righty by the kitchen where you can watch the cooks doing their thing. And then I found what the issue was. It was the kitchen. The men in the kitchen were too busy joking and laughing at each other and messing around playing jokes to pay attention to the orders. I watched the waiters and waitresses have to go back and correct almost every single order the cooks prepared. I can see the frustration on the wait staffs faces. Our order finally came in and my friends order was wrong. He ordered fish and chips with a sub or mash for the chips and it came the normal way. Our waitress saw his plate and just kept walking. At this point we didn't want to wait another hour for food so we just ate and called it a day. Another waitress in her frustration said by our table " I'm about 2 seconds away from walking the f**k out of this mother f*****r" which I thought was very unprofessional. All around this experience wasn't a good one. I think this restaurant would benefit from new kitchen staff and maybe a store meeting about professionalism and customer service skills. It read more

Loved my first experience there but this time we waited for a waiter/waitress to come take at least a drink order for 20 min. Then another 30 min for our food order. The time we put our order in and received it was a 1 30 mins. The food was not anything great. Bottom line not worth it! read more

This place is pretty chill. The Cuban sandwich is not bad at all. There boneless wings are pretty good also. We have not tried any of their drinks yet but hope to do so soon read more

We had a fantastic dinner here with our 2 Toddlers. The food is delicious and the service was spectacular. Joan was so welcoming, attentive, and went above and beyond to make sure we enjoyed ourselves and that our kids were happy. The selection of food and drinks is great, and the atmosphere is calm and pleasant. Can't wait to go again. read more

The service is excellent. the food is delicious, and the staff is nice. My kids had the best time ever

We had a great dinner! If you have a food allergy this is the place to go! Our food was made to order to meet my husband's allergy needs. Our service was fantastic as well. Our waitress was sure to ask questions and double check on food specifics. The manager came to our table to check and make sure everything was as requested and we were happy more then once. We will def. go back! read more

I love 110 Grill, but this location is very hit and miss. Don't ask them to substitute a side on a dish because you won't get what you asked for. Thankfully, they eventually bring you out what you ordered, but it's a waste of food fora side I won't eat. Also, don't expect to get bread most times. We were offered bread only once in 5 visits, even though everyone around us had it. And the gluten free roll was rock hard on the bottom, so half of it was inedible. Figured the waitress would offer to bring a new one to make up for the hockey puck, but she never did. Also, one time when I ordered the chicken caprese, it came out without the pesto sauce. I knew it didn't taste as good as it usually does, but didn't realize until after we left and I read the item description that it wasn't as great because they completely forgot one of the main ingredients. It seems like the issues are mostly with the kitchen (especially with how long it takes food to come out sometimes), but I think that the people bringing the food need to confirm that what you ordered is what's on your plate. It's a shame because when made correctly, the food is fantastic and worth the money. I had a great first experience at the location in Berlin, MA and was super excited when this location was opening close to home, but I find myself not excited, or running to eat here anymore. For the high prices, I expect consistency and accuracy, which this location is lacking. They also had serious issues in the beginning with the loyalty rewards. I was told one 2 separate visits that the machine was down, but the manger would enter the points at the end of the night. Both times, I never received points and had to contact customer service. It seems to be fixed now, but the waiter/waitresses never even both to ask if you have the rewards, you always have to mention it to them. I would think that would be part of their routine before giving you the bill. read more

The cure burger is INCREDIBLE! Every time I eat here, I something new and delicious. The rosemary gin fizz is lovely, and the sweet potato fries are perfect. If you need a dessert, the Oreo sundae is fabulous. Excellent service, waitress happy to bring extra pickles even when I only had room for one or two- very helpful. Manager was great. Looking forward to my next trip here! read more

Indoor and outdoor seating available that is socially distant. Group of 4, one had an allergy they asked about but forgot after they put a sauce on the food that had it. So it ended up taking longer than I assume normal for the food to come out as they had to repeat the one order entirely. Food was overall good, but the pricing seems to be on the higher end for what they are offering. Overall I'd recommend, but suggest getting their 2 for $10 offer during the week. read more

Arrived at 5:05 p.m. Was seated promptly even though it was during the dinner rush. Instead of annoying sports on television they had other interesting things to watch on the news. I am a News junkie so you get points for that with me. Waitress came within 5 minutes of my sitting maybe closer to 10 minutes. she was very kind and sweet her name is Jamie. She brought my water out after ordering dinner. The water was nice and cold. It's a hundred degrees outside so I was happy about this. Also the water tasted good; it was not tap water. So I ordered the chicken cordon bleu (grilled) sandwich. It comes with one side. I ordered a side of chilled Asian noodle salad. Dinner arrived about 10-15 minutes after ordering. that damn sandwich was probably one of the best things I've eaten in a really long time. True comfort food. But very messy. You have to cut it in half because it's too big to hold in your hand and you will make a mess. It comes with this really delicious aioli sauce, chicken breast smothered in grilled smoked ham slices with tons of Swiss cheese. Oh my God! So delicious. I had to take half of the sandwich home as it was just too much. The noodle salad was also very good. I might add that they should put more Ginger and sesame seeds in it. They give you a really big portion. I basically took home half my entire dinner. The waitress help me sign up for the loyalty program so I was able to get points from this meal towards the hundred and ten you need in order to get a free meal. I really enjoyed my short visit here. I was out of there by 5:47 I never felt rushed. Delicious food. A little nervous about being in the mall because I'm always afraid of getting shot but other than that I definitely will come back. Your best bet when you're coming to this places to park over by the movie theater and walk up stairs. If you walk in through the Macy's area you have a far walk which probably isn't a bad bet because then you walk off some calories LOL! read more

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This is a great place to eat if you are gluten-free! You pretty much can get every single item on the menu gluten-free. They are very conscious of the allergy! I often have a bite to eat and a Mamosa when I'm waiting to get my nails done. The bartender Mary is the best and makes the most perfect drink just the way you like it! read more

Amazing food. Super conscientious about allergies. Menu ranges from decadent to healthy. Haven't had anything I didn't like.

We were visiting from out of town and went out for a big group dinner and were thoroughly disappointed with food and service . We waited 40 minutes for bread and after asking twice they brought it over. All our entrees were missing some item or condiment. The cure burgers were ok.. perhaps the only decent meal. Vegan pasta drizzled with extra mayo, salad missing toppings and dressing, side of broccoli missing from kids meals, missed an entire entree, and to top it off we waited 40 minutes for the check! The free coffee at the bar was good and that was about it. Would never recommend a two hour ordeal that was beyond disappointing. read more

We went to 110 Grill last night and it was great! The food was good and atmosphere wonderful. We got seated right away and our Server Nick was Awesome! He really made our experience a great time. The food was very good. We loved the bread with the garlic butter. We will definitely be going back. read more

Great Service by Adrian. She was incredibly nice and serviceable. Food was great and fresh.

They need to hire more people. There was a 20min wait with 10-15 tables/booths open. The food was good for the most part. My appetizer which was suppose to be hot as if it just finish cooking it was cold in the middle. Waitress was very nice and informative. If my review was based on the food the would've gotten 4 stars. But the wait to be seated and the wait for the actual meal made this review a 2 star. Hope the hire more people, if they do it will be a success! read more

First time at this location but not at 110. Weird encounter with our waitress but it's always a pleasure to eat delicious gluten-free food. This is the only restaurant I feel truly catered to by the restaurant. read more

First impressions win me over. Beautiful atmosphere. Staff inquired twice as to whether I had a specific diet (gluten, etc.). Staff was great. Food was delicious. Separate entrance and exit for people not shopping. Lovely restaurant. read more

Food is awesome. Vibe is great! The drinks are very good and the service is really really on point.

My friend and I had a most delightful, delicious lunch here on the patio (since we have concerns about Covid). The service was excellent, the food was wonderful (I dream of the crisp coating on the chicken and can't wait to return and order it again). My friend loved her food as well - and we vowed to make this a regular for us. We didn't imagine that a restaurant located in the mall could be so good! read more

Our server megan was awesome at 110! Definitely can tell the restaurant is new but the food and drinks were great ! Would definitely come back for drinks and apps would love to bring friends and hang out by the fireplace . read more

Excellent experience! I love how I was able to order my burger lettuce wrapped since I am on a low carb diet. The burger was great. My husband got the short rib flatbread and loved it. Our waiter, Steve was awesome. Excellent service. We sat outside and it was nice but the indoor atmosphere is equally as nice with a great looking bar. So close to the movie theater so perfect for date night read more

Went in with my family for dinner and were seated right away, had the host clean the seat for us and he forgot to give us menus and utensils. After asking for both we ordered, appetizers were quick, meal however took over an hour. Nick, our server, was helpful, so we couldn't blame him for the bad experience. We never received our bread and he ordered the wrong side. After waiting for our meal, our salad sat on the countertop for over 15 minutes, we we finally told Nick we no longer wanted it he said he would remove it from the check. After a few minutes we overheard his manager say "it didn't make sense" for us not to want the salad -- even though it clearly sat there while everyone else waited for their food. My salmon burger was terrible and cold! Please avoid this place. read more

Terrible experience tonight. Sat 10 minutes before asking a host to please send a server. Between sitting down and getting our food was 50 minutes. They brought the wrong side, manager came over and was apologetic about that and the slow service and said shed be back to check on us but never returned. Waiter Blaze never acknowledged our upset until we paid and he said 'I know you guys had slow service but you obviously liked your food'. As a barely touched caesar salad and tasteless undercooked onion straws sat in front of us...uhhh okay? Wouldnt recommend. Not worth the $50. read more

Update: every time we go here it take like 3 hours and a lot of the time it's us waiting for food. Tonight we went back and within 30 minutes of leaving we were both sick. Such a waste of $60 as it was out of our systems VIOLENTLY within 30 minutes! Will not waste my time or money going back again! I wish I could leave two reviews, we've been here three times now and 2 out of 3 we're amazing. Our first two times we had Vinny as our waiter and he was amazing each time my food was brought out by a manager because of my allergies. The food was amazing and Vinny was amazing. But then there's last night, last night we had Sammi, was not a great waitress. We ordered our drinks and they took a very long time to get to us. We then put in our food orders and she brought out 3 pieces of bread for 4 people. She asked us if we wanted more we said yes and she said okay and we never saw that bread the rest of the night. We sat without drinks as she walked by every time saying "I'm going to get your drinks" after the 4th time she sent someone else to do it. We got our food and she disappeared my mother's steak was all fat she didn't eat a lot of us, the rest of us enjoyed our food and finished eating she came over and asked if we needed boxes, when we said we weren't taking the steak she ignored it, she came back with the box and my mother said her steak was no good and she ignored here so my husband said she didn't like it and she said "oh I'm sorry" and then walked away. She disappeared again so we put cards on the tables waiting for her we never even saw the bill. She then brought the receipts back but with no pens. My mother said she would never go back, as did my sister. I probably wouldn't eat there if Vinny wasn't ther read more

Great food. Had the chicken cordon bleu sandwich and the Cure burger. Awesome. Beer was great too. What was even better? Bryan our waiter. Great service. Thanks Bryan!!! read more

We were a party of two which we were a walking and it was a long wait. Two Drinks that was order didn't have the ingredients to complete the drink. Didn't understand that!!! Open kitchen concept which I love, but there was lots of foul language, you are in a restaurant not the streets. I am a corporate chef of a concept in the city and was very shocked to see many things during my visit. Lots of touching of hair that seemed like kitchen and wait staff. Perception is reality and I hope you understand that expression. I have seen too many businesses fail because attention to detail. Good place just would like it to be great!!!! Needs managers to pay attention to detail!!!!!! read more

Absolutely disgusted with the service I somewhat received. I say SOMEWHAT received, because in the hour and fifteen minutes I was seated for, I saw my waitress a total of TWO times. The kitchen was "backed up", however no one alerted us to this and we were sitting for over forty minutes for 3 adult meals and two children's meals. It was when I waived down a different server that I found out about the backed up kitchen. I waited another 15 minutes and asked for our waitress, when she came over she told us the kitchen was still backed up and we wouldn't receive our food for quite some time. I asked her for the check as I had two hungry children with me. She then asked what the issue was and when I explained it to her, instead of apologizing she got defensive. Defensive that she left my table dirty for half an hour, defensive that she never asked if wanted refills, defensive that she never told us the kitchen was backed up. When a manager was not sent over to rectify the issue I realized the disregard that they carried for their customer. I would NOT recommend this place based off of their service. ALSO...they supposedly had no straws, yet everyone around us had straws. read more

We are literally sitting in the restaurant. We've been here since about 12:30 and we just got our food ten minutes ago. The waiter Vinny was friendly. We waited over an hour for food. The computer screens were all red. My son ordered the sliders from the kids menu and I ordered the fish tacos but his plate was bigger than mine even though I had a meal that was messy. Lots of rice in the taco! We wanted to give this place a chance, but this was not the best experience. Edited to add: a manager was suppose to call and never did. I will never go here again! read more

Wow - only opened for a month...great service(Samantha )/awesome food (amazing fish & chips)/concern 4 people with allergies...had a terrific experience (extensive GF menu, thank u!). You have set the bar high, keep up the good work! Definitely plan on coming back read more

I had a delicious risotto and excellent service, but that was it, the chef there must be a magician... he got my husband steak wrong and ice cold with 2 lbs of potatoes on top we kindly sent it back and the second time is when he let his magic out... he perfected the 3 temp steak all in one outside was dried as a jockey puck the ends of the steak were medium and some parts were absolutely ice cold raw meat!! I have been 15 years in this career and I had never master such a masacre!! And the worst part is that the manager never came to speak to us and she was close by. They lost a customer for the simple fact that the manager wouldn't come and apologize for his terrible chef. 110 grill you are to new to have 3 stars!! read more

I've been here three times since it opened once with my son and twice with my daughter. We love this place. It's trendy, and fun. The food is good and there is a decent selection. It's something new and different for the galleria. Even when they're short staffed, the manager pitches in so you never feel like you've been abandoned. Get the calamari appetizer! read more

Tried 110 Grill yesterday for the first time. Got the street corn special and loaded tots and both were great. For entrees I got a burger and homegirl on the grill was flexin cuz my burger was cooked perfectly. My boyfriend got the Buffalo Mac and cheese and didn't like the texture of the cheese sauce so we sent it back and manager took it off the bill. Drinks were delicious and so was dessert. Our server Brianna was fantastic also. Super sweet and friendly and we're glad we got to sit with her. We will definitely be back. read more