When we walked in the bathroom at the end of the meal, my friend said "now you can write that the bathroom is nice and spacious." Well, that is true. But there was no soap, and only one of the two sinks had running water, and only cold water at that.
The place was close to empty when we arrived. No hostess at the door. So we walked towards the outdoor garden area to request a table there. We were asked whether we had a reservation. We did not. The waitress was unsure as to whether or not should be able to seat us. (Only two tables were occupied in the spacious yard.) She walked away, returned with menus, and as she was about to lead us to a table, she said "next time wait at the front." I think we should've left then, but I wrote her rudeness off to immaturity.
We placed our order relatively quickly, although they were out of the entrée that one friend requested. (There were 4 of us.) We suggested that the waitress please put in the order she had thus far, and then come back for the fourth dinner entrée. That happened in a reasonable amount of time. We got water and a couple of drinks all around. And then we waited. And waited. And waited some more. Our appetizer arrived, we ordered only one. We had to ask for utensils and plates. And shortly enough thereafter the entrée the waitress had to return for was brought to the table. And then we waited waited waited. We eventually called the waitress over and asked about our other three meals, and she gave such a disorganized defensive response about having held back for her order -- frankly I'm not sure what she said, it made no sense. She also said the kitchen was very busy. Where was the apology for the delay? Did I mention that the place was barely populated? Anyway, as our friend whom we had encouraged to eat her meal while it was warm was about to finish, a good 20 minutes or more after her food was delivered, I got up to go inside. At that point they were just walking out of the kitchen with our food. I mentioned, yes, in a rather perturbed tone, that our friend was about done eating. No graciousness no apology just the food plopped onto the table.
The food is mediocre to poor. Many a good diner serves greener, fresher salads, and more generous portions of fries accompanying far better meats for sandwiches and hamburgers.
Here's an important note: I ordered a salad and, rather than shrimp (offered on the menu) as an add on to the top of my salad, I asked if rather than getting fish and chips I could just get the fish as an accompaniment to the salad. I reiterated several times I wanted it instead of the shrimp, and would pay an up charge if there was one, but I did not want the fries, ie not the whole entree. When the bill arrived I was charged the full nearly $17 for the fish and chips entrée. One piece of fried fish. By then however we had been at this remarkably ungracious and ill-staffed place for way too long, and I didn't want to debate the issue. One friend and I split the bill in half. I told her I would not be leaving a tip on mine given the ridiculous charge for my fish, and the overall service. I don't know what she did.
Quite minor given the other stuff, but the three tables of people outside, our selves included, were sharing catchup and mustard bottles. As a community we had apparently all given up on our waitress.
Needless to say we will not be returning. Craft 47, a short walk away, will get our business. read more