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    Zaxbys

    1.9 (26 reviews)
    Closed 10:30 am - 10:00 pm

    Order Zaxbys Takeout or Delivery

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    ZAXBYS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Outdoor seating
    Good for groups

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    kiddie grilled cheese

    Literally downloaded yelp to complain about this specific Zaxby's. Not only has my order not once been correct from this location, but every time I go I am greeted with the most god awful attitude little girls of all time. Like I'm not old myself and I work a customer service job, it's not hard to be nice and I swear I am a kind person, all I ever get there are the single nibblerz or kids grilled cheese which as far as I'm aware is not difficult to prepare. Today I got a grilled cheese and there was MEAT IN IT. God only knows what kind it's brown... disgusting. And I ordered a doctor pepper but they gave me what tastes like red powerade and club soda mixed together, either way, not doctor pepper. The inside has been looking nice since the renovations but I'm considering never coming back to this location again. Like see the grilled cheese below that is actually foul.

    Why is a salad $101??

    I can't comment on the food because I wasn't able to place a catering order. The website was showing the cost of a salad for 12 people at $101!!! When I called I was told the website "does that sometimes" and to try again in the morning to speak to the GM. They had no way to adjust an order once it was placed at the incorrect cost (I offered to complete the order online with the wrong cost if they could adjust it). BEFORE I called I once again tried to go thru the website, but it was still showing the incorrect cost. When I called I was spoken to as if I had never used a website...the GM was very condescending and told me he didn't know why it wasn't working for me. He offered no assistance or alternate options at all. He told me the only way to place an order was thru the website and couldn't help me. I understand that I was trying to place a last minute catering order, but I called the night before with the same problem and was told ONLY the GM could help me...he was not any help and he was rude. Sorry Zaxby's...Chick-Fil-A for the win. Called them this morning after I told the GM he could F*#K off. They took the order over the phone and are bending over backwards to make sure the order is delivered by 11 this morning. I will not attempt to use this Zaxby's ever again. @Zaxbys do better!!

    Over cooked food.
    Sergio T.

    If you are going to have employees working on a holiday, at least make sure you have a crew that cares. My wife ordered $30 of food, two wings and things and the fries were over fried, all the chicken was dried and over cooked. To top it all off, we didn't even get zaxby's sauce or ranch. I am personally not a fan of fast food but zaxby's is usually the place to go during road trips or as a last resort if we don't cook. If you read this, please stay clear of this location, this is the second time I have a bad experience there.

    probably the worst chicken wings and chicken sandwich I've ever had. I had to choke it down using my soda as a chaser. $20 for some food I wouldn't even give to my cats.

    Erika J.

    I ordered chicken only with fries i was charged for a combo which made me very mad. The fries are horrible old and overfried. The chicken fingers are dry. A waste of 12.00. This is the worst place the guy at the drive thru does not listen to the orders and im out of food and money. Im pissed. This is the worst service EVER

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    3 months ago

    Wanted me to drive back around to change the size of my drink. Slow service, unfriendly staff, just overall not a great Zaxby's to stop at.

    Business owner information

    Photo of Evan C.

    Evan C.

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    5 years ago

    I truly don't enjoy this location. They skimp out on food and the workers are incredibly rude. I'll stick to going to the one on Abercorn.

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    14 years ago

    Good after school snack for my daughter w/ 97 health code rating.

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    Ardsley Station

    Ardsley Station

    4.6
    (357 reviews)
    3.7 mi
    $$

    Really great food for our whole party. Also great service from Chase and a great atmosphere inside…read moreand out. Liked the completely shaded patio. I had the special soft shell crab sandwich. It was exceptional and the best one I've had. Other members of my party really liked the deviled eggs, burger, and fried chicken sandwich.

    UPDATE: Raising my rating from 2 to 4 stars. After my review, the owner Tyler reached out…read morepersonally -- not just with a thoughtful response, but he located my check and issued a full refund without me ever asking for one. The refund came through exactly as he said it would. To be clear, the food on my visit genuinely missed, and I'm not pretending otherwise. But Tyler responded publicly, owned it, and followed through completely. That kind of accountability is rare, and it's what earned the bump. Credit where it's due on the space, too -- the ambiance is genuinely great. Warm, candle-lit dining room, an open kitchen, a well-stocked bar, and a covered patio that had a real buzz to it. It's a spot that looks and feels like somewhere you want to be, which is exactly why I'd give the kitchen another shot based on how the owner runs this place. --- Original review (2 stars): Disappointing birthday dinner. Came in for my birthday and left underwhelmed. Our server Troy was the one bright spot -- professional and attentive all night. Caesar salad: Several bitter pieces of lettuce, and no black pepper offered or available. Faroe Island salmon: Overly buttery like it had been sitting under a heat lamp. The shishito cream sauce was way too acidic -- tasted like uncooked wine or vinegar. Crispy rice cakes were bland and a strange pairing (rice blocks with salmon?). The baby bok choy was decent until the sauce drowned it out. Braised beef short rib: Tender but flavorless. The mashed potatoes tasted old, not fresh that evening. To top it off, my wife had arranged ahead of time for the birthday dessert to be brought out -- the message never reached Troy, so that moment never happened. Troy deserved better than what the kitchen sent out.

    Photos
    Dining room
    Dining room
    Seared Jumbo Scallops
    Seared Jumbo Scallops
    Crabby Deviled Eggs

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    Crabby Deviled Eggs

    Zaxbys - hotdogs - Updated June 2026

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