Walked in only ones to order. One couple sitting eating already alright cool. Place order get drinks perfect sit down to wait for our food couple leave awesome. Finally 20 minutes go by a family of I want to say 4 come in order their food, still waiting for ours it's gone half hour by this point. Once we try to talk to the guy he informs us he was sorry and then say I'm sorry bought that Ma'am I'm helping someone in restaurant you wanted a chicken sandwich he was trying to talk to us while taking a to go order.. smh read more

I've loved Zaxby's since I lived in Georgia and was very happening in learning there were some now in Texas. This location is near my job. I normally get the Wings & Things Combo which is always good. Hot Honey Mustard wings are very good. Their salads are also good as well including the toast that comes with the meals. I will definitely continue going to Zaxby's for my wings & chicken finger cravings while in the area. I once had an issue with my order but once I called to explain, they were very accommodating in making sure I received my corrected order - Thank you! read more

Unlike the other reviewers I actually had a good experience at Zaxby's today. The three of us ate for $18. The dining area was pretty empty and there was only one girl at the counter. She was very patient with me because I took about 10 minutes to decide what I wanted and asked a lot of questions. The decor was nice and the bathrooms were very clean and did not smell which is always good. I liked reading their witty posters hanging throughout the restaurant. My favorite was the napcano one - start building your napkin volcano. Hubby got the wings and things meal which came with buffalo wings, chicken tenders, celery sticks, Texas toast and he substituted fries for the onion rings. You get to pick your flavor on the wings so he got the XXX insane sauce. It was definitely hot and he actually started to sweat. The pieces were actually pretty big with just enough sauce and moist. Wingstop overcooks theirs and it tends to dry out. And buffalo wild wings are small and their sauces are blah. Hubby prefers Sonic's onion rings but my son preferred Zaxby's. Good Texas toast. I had the chicken tenders sandwich. The tenders were moist on the inside but was on the salty side. I could not finish half of it. Hubby said my sensitivity to salt was on overdrive today. I like their crinkle cut fries. They were crispy and had good seasoning. My son had their kid's nibbler meal. The meal comes with a snack size chicken tender sandwich with special sauce, drink and a snack (Scooby Graham crackers). He loved the special sauce and fries. He was a happy camper. He ate his meal as well as the items on our plates. Overall, our experience was good. read more

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I'm familiar with Zaxbys given that I'be lived in Atlanta. I loved the restaurant at that time and was happy to know that they had a chain in the DFW area. Well let me say that there is a stark contrast between the two locations. The food that I received today was literally some worst food that I've ever had before!! And it did not help that the cashier got the drink wrong!! I would definitely advise saving your money and avoiding this place at all costs! read more

The food here was Great! The best part was the gentleman that took my order AUSTIN! He was exceptionally deliberate with our order and offered great customer service. Being my first time here i asked a lot of questions. Austin knew the answers to everything and delivered very well! Very clean and friendly environment to eat at! Establishment was very up to date. Restrooms were very clean and stocked up! Definitely making this a regular spot!! 8/10 Food 9.5/10 customer service read more

Vincent was great. He was happy to see us and answered all my dumb questions. Grilled chicken salad was wonderful.

For starters, Zaxby's is the only place that I know of, where I can get wings, that has a drive thru. I'm always on the go and the presence of a drive thru greatly determines whether or not I will make a stop. Now, I'm fairly sensitive to gluten, and for me, the wings, crinkle fries and side salad are a must because they don't make me feel sick. The veggies on the salad are crisp, the wings are juicy and delicious and fries have just the right amount of crispness on the edges and soft in the middle. read more

Every single time I've gone to any Zaxby's, (maybe 5 times in as many years) it never fails to amaze me just how horrible it is! And the worst part? I've never actually eaten ANYTHING from then because THEY'RE MACHINES ARE ALWAYS DOWN! EVERY SINGLE TIME I TRY AGAIN WITH THEM! we waited over an hour the first time because they're machines were down, then the food was cold so we tossed it with NOT EVEN a refund. They really are a terrible place. read more

I grew up in a small town and our chicken options were limited: Churches, KFC and Popeyes. So you could imagine my shock when I discovered that are more options available for fast-food chicken. Zaxby's has become my go-to when I'm hungry for great chicken strips and fries. The fat crinkle kind of fries too. The kind that fill you up before you even make it through half of your meal. Oh and the strips- large and juicy. Need I continue? The chicken is even better the next day as leftovers. Like cold pizza - yum! That's not the case with Churches, KFC and Popeyes. read more

Sat in a drive thru for 20 min for them to come out and say we closed at 20:00. No sign posted or no update online with hours. Employees came out to the drive thru not in uniform laughing and joking while multiple people were waiting to order. Wish I could rate zero stars read more

Love love love it! Found this place through the owner giving me a card fornsome free wings at a chamber of commerce meeting and can't say better things. Its hard to spot but worth seekung out. It is every bit as good as Raising Canes if not better. Glad to have another fair priced quality spot for lunch! read more

Zaxbys - My lunch! - Chicken Wings Near Me - Richardson, Texas

This food chain started good for at least a year, but has been going down since . Okay

I used to go to Zaxbys during high school all the time. It's definitely in my top five fast food fried chicken joints. I especially love the kickin chicken sandwich. It's so messy but delicious. I guess the quality has gone down a bit over the years. We ordered a 6 piece tender meal to split since we were super hungry. The tenders we ordered were small and the bread wasn't properly toasted but it still did the job. Zaxbys isn't a place we go often but if it's on the way home, we'll stop by. It is a fast food chicken place so you can't expect too much. We went through the drive way and it was quick and the cashier was nice. Hopefully on our next visit, the food will be better than it was this time. Don't forget to ask for extra Zax sauce and extra toast, no cole slaw! read more

Sign on the window says dining room open. Sign on door says it's closed. This is annoying hahaha

The place seemed kind of dingy when I first went in, but I thought I would just try it anyway. I do like Zaxby's but had never been to this location. I guess it would've killed the cashier to actually smile and greet me. Also, I ordered the eight piece boneless meal and I only got five pieces. And something didn't smell right. I tried to eat it but ended up throwing the whole thing out. read more

Not sure if the websites wrong but went to go order since the website says they close at 11pm but we pulled into the drive thru at 10:05pm. They told us we are closed. But the website says closes at 11pm fridays and Saturdays. Change your times on the website!!! read more

OH, I'M SORRY. THIS PLACE IS AMAZING. Sorry. I had to get that out. Look, I'm not a fast food fan. I swear, I'm not. However, this is a gem that I personally believe was placed in the wrong area of Dallas. It's definitely a mini-trek for true Dallasites who are more comfortable staying in their area and opting for Wendy's or McD's, but this is worth it in every way. Delicious chicken. "Special" sauce. Crinkle-cut fries. It's the perfect place to drive-thru (when the road ISN'T covered in ice) and lose some of your dignity. I'd suggest sitting in your car and eating it that way, so your moans and finger-licking don't make people uncomfortable or want to barf. A prime example of comfort drive-thru food. Chicken, fries and secret sauce. If you're going, take me with you. read more

Great iced tea!! This was my first Zaxby's experience thanks to my birthday coupon I received via mail. Move aside Cane's...the chicken here is just as tender but oh so much more flavorful!! I had a hard time choosing what to order so I asked the friendly young gals behind the register. They both recommended this sandwhiches which were way bigger than "bite sized". The bread was similar to a potato bread and almost melted in my mouth. It was slightly toasted and held up the entire drive home. That Zaxby's sauce is tastebud awakening, has a little kick, and a little goes a looong way. No need to over sauce with their chicken because it's packed with more flavor than expected. I had to wait awhile after ordering although there was hardly anyone in the resturant. It wasn't as if people were slacking off, so I assume it just the norm cooking time. Their crinkle fries were awesome too!! Wish I had more time to visit her a few more times. Great, great, great fast food!! read more

Zaxbys - Per the employees suggestion :) - Chicken Wings Near Me - Richardson, Texas

This place is hard to classify. Is it a slightly-improved fastfood place? Is it a low-end sit-down restaurant? The interior is better than fast food but you are eating off plastic plates with plastic flatware, a la Grandy's. Wife and I did enjoy the two-top minibooths. The chicken strips were tastey. The fries were decent but uninspired. The wings may or may not satisfy your cravings. They are different in a way that I have not figured out. They seemed like they were were "looser", or "sloppier" or something. I think it is the non-native prep or sauce, as the franchise is out of Georgia. Our bill for two people was $16.41. Two meals, two drinks. read more

Recently opened, the place has a really nice atmosphere. A bit on the "expensive" side for its immediate competitors (McDonald's and Sonic are right next to it.) I had the Grilled Chicken Club meal at $5.69 + a drink at $1.49 + Zaxby's Sauce at $0.25 and Insane Sauce for another quarter. In all, I spent nearly 8 dollars on a sandwich, fries, and a coke.The sandwich was fantastic. I also tried my wife's chicken fingers. they were juicy and moist. The fries, while they have some seasoning on them, weren't anything out of the ordinary. And the Insane Sauce. Get the Insane Sauce. It is full of flavor and heat. It is what I'll be returning to Zaxby's for. read more

Not fond of this place. Me and a few friends came here they said it used to be good back in the day but not much anymore.

I have heard a lot of hub bub about this place. Why? Dry and overcooked chicken! One star for prompt delivery of food. I want to revisit the restaurant and redo my review which i hope is more positive! read more

Really great value- all their entrees and sandwiches are 4.99 with a drink and fries. I can feed my family of three here with an appetizer for $18. The Kickin' Chicken sandwich is my favorite- chicken fingers with buffalo sauce and ranch on Texas toast! Yum. The dining room is totally clean and comfortable and the staff is friendly. Good job Zaxbys, we will be back. read more

It was my first time here so I winged (heehhe) it by ordering randomly from the menu. I ordered the combo that included chicken wings + chicken tenders. OMG! It was delicious. Yah, I know it is fast food but still just as good as Buffalo Wild Wings or Wingstop or Pluckers! Chicken wings flavor I chose was sweet/spicy. Marinade was just right, wasn't too overly heavy. Chicken tender was not heavily dipped in battered. It was the right consistency not thick like Whataburger or Sonics. Plus it was seasoned, u could taste in the meat. For me personally I believe this is important otherwise the chicken would've been bland. Coming back to try other items. read more

I used to pass this place up on the way home because it was so empty. But I'm glad I finally stopped! This place is goooooddddd, some of the best chicken tenders. And to make it even better they sell wings too! I always get the Wings n' things combo, who knew hot wings and chicken strips went together?! Fries are good too, I always get extra. The one knock I do have against them is the food isn't always hot! I hate when I get home and find out my fries or my chicken is cold. I feel like you have to tell then you want hot food. Also drinks don't come with the combo... But other than that you need to try this place. Make sure u get extra Zax's sauce! read more

Zaxby's is my hometown fav from back in Athens, GA. Every visit is just as memorable as the last. If you're seeking a chicken fix (wing or strip) then look nowhere else. Canes is several levels underneath Zaxby's without any thought. The tenders are crispier. The breading (batter) is fresher and tastier. Zaxby's also features a full menu unlike Canes. Oh yeah! The sweet tea is king at Zaxby's!! Move aside Canes...the pretender. Zaxby's is going to take Texas by storm. Back in Georgia, Zaxby's is more prevalent buy also the top choice among chicken lovers. The Game Day meal that began for The University of Georgia fans is now a Saturday meal for more and more states and colleges every year. For those that were not aware, Guthrie's was the founding Southern chicken strip joint in the quick service realm. When they sold their sauce and chicken recipe to Zaxby's, the torch was passed on. A quick, final note: The strawberry shake is a legit accompaniment to the wing and thing meal. read more

Found my new favorite place. Just ate here for the first time and it's delicious! Especially the tenders with the zax sauce. A little pricey though. 2 people was $19 for 2 drinks and 2 tender meals. Any other restaurant is about $14 or less. read more

I stopped into this place because I am a sucker for a new place. I went in and it was a little chaotic. They only had one person doing orders and a group of guys came in and were all over the place. It became my turn to order, so I asked the guy "what are famous for", he talked about their Kickin' Chicken sandwich and suggested Boneless Wing meal - so I got those. The Kickin' Chicken was pretty good. But the Boneless Wing meal had 5 VERY SMALL nuggets. They do have VERY GOOD ICE! read more

"Meh. I've experienced better." This is just the perfect explanation for this place, so I don't see how I can't give it two stars. Almost everything Zaxby's is, Raising Canes is just better. My roommate had been going to this place quite a bit recently because we currently live down the street and he said it was good, so I figured I would tag along with him during our lunch break. The interior design was kind of dark. There should be a picture of it floating around somewhere on this Yelp page. When driving by, I actually thought the place was closed, but nope just dark. Although the seating area was a bit cluttered (we had just enough room to put two trays on the table of our booth) they tables were pretty clean and maintained. The atmosphere that the place gave off reeked of claustrophobia and depression. The menu is a little bit more extensive than Raising Cane's menu though, including chicken salads and sandwiches. I went for the chicken finger meal, which includes no drink, but that's okay because I hate buying drinks at fast food places. The area where the fountain drinks are kind of smelled. I didn't know what it was though, maybe it was just today. My meal consisted of chicken fingers, crinkle fries, Zaxby's Sauce, coleslaw, and toast. Compared to Cane's, the chicken fingers were smaller but they give more in number. The chicken isn't fried as well as it is at Cane's chicken. The breading basically wasn't even there. When I eat fast food I want to taste that junk and feel it clogging my veins. I was disappointed. The fries were dry and were warm at best. The Zaxby's Sauce was a joke compared to the Cane's Sauce. It tasted like they were just trying to hard. It also comes in one of those plastic factory sealed containers. Definitely not fresh made in the store. Their coleslaw was decent but I felt it was a bit too sweet. Their toast was toasted pretty well, but not as hot as I would have liked. There really isn't a good reason for me to come back to Zaxby's except for proximity's sake, and I'm sure a lot of you people have better restaurants to go to out of convenience. Don't go out of your way to dine at Zaxby's. Please. Disclaimer: I am not a current or former or future employee of any Cane's restaurant. I just compared Zaxby's to Cane's a lot because they are both similar in terms of menu. read more

We went to Zaxby's on Saturday with the in-law. Maybe my expectations were too high because Zaxby's fell way short. Like another reviewer said they are a cross between a Chik-fil-a and Cane's chicken and maybe Wingstop. If you like any of the above places then do yourself a favor and don't bother going to Zaxbys. We had chicken tenders, wings and boneless wings. The boneless wings were small and blah. The wings were sopped in sauce and the chicken tenders were very mediocre. And I was really disappointed in the cost. For 3 adults and one child we spend $34!! We could of went to a restaurant for that vs. fast food. Needless to say we won't be back..... read more

The staff was so awesome. They were polite and so helpful.. we were driving from Kansas and wanted to stop for some Zaxby's. So glad we did. The place was clean and the food was hot!! read more

While paying a visit to nearby Oasis Liquors, I spotted what looked like a mirage. Do my eyes deceive me? Is this the very same Zaxby's that I grew to love while living in Southwest Georgia? Yes, indeed it was. Here in DFW. So I feasted on an indulgent meal of Nibblerz and enjoyed every bite of crunchy chicken, buttered bread and tangy sauce. Did I fathom all the carbs, protein and fat I was ingesting? No, I was lost in pure bliss. Afterwards, I took a moment to realize what I had done. On my next trip, I told myself, I shall harken back to my beloved Grilled Chicken Salad, which is just as tasty, but not as unhealthy. But I shall never again touch their Birthday Milkshake, as I still remember the ramifications of that horrible night in 2011. Ah, Zaxby's. How I love you so. read more

Yum! My first time ordering from Zaxby's was a few weeks ago and I was honestly really impressed with what I ended up getting for dinner. First impression, I didn't know what this place was. I originally thought it was a drive thru coffee shop until I noticed the large chicken on the sign... LOL, my mistake. Anyways, I thought the food was really good! Definitely reminded me of Canes both in flavor and meals, around the same price as well. Will stop by again, apparently they have wings! (YASSS) read more

I love zaxbys.It's much better than that OVER-RATED Raising Canes (yuck). I had the Wings n things meal.It had strips,wings, toast and fries .I love the zaxby's sauce its so yummy and the chicken strips are much better then canes .I also had the Buffalo wings .Good also.....please go here if you haven't been read more

My friend from Kentucky has been pleading me to go here for more than a year now and I finally went. It's an okay place when it comes to fast food, when it's fast. It took about 10 minutes to order my food. Maybe because I ordered their wings and chicken fingers so it might have been faster if not for the wings. If that was the case, I would bump up my rating. Speaking about the food, the wings and chicken fingers are good. The wings rival WingStop and the chicken fingers is almost blend of Chic-fil-a and Raising Canes. Their special sauce tastes like thousands islands (I think most restaurants special sauces these days are based on thousands island dressing). To say the least, it was great. For me the location is a bit far but if I'm in the mood to get some Zaxbys, I will definitely drive over there. read more

Zaxbys - Chicken Wings Near Me - Richardson, Texas

I have had a lot of fast-food fried chicken this week and Zaxby's was among the best of them. I got the boneless Wings N Things, which came with chicken tenders, buffalo tenders, celery, fries, and Texas toast. The chicken tenders were fried to perfection and were juicy inside. The buffalo tenders were also cooked well and had a good buffalo sauce that didn't feel overly vinegared. The fries were a masterpiece. The Texas toast and the celery were nice to have but I didn't need them, the rest of the food stole the show. Kudos for having the freestyle Coke machine. read more

Zaxbys - Chicken Wings Near Me - Richardson, Texas

Ok where do we start? The place is decent. However the food and service was not so great. When we arrived half of the dining room was closed off due to cleaning which is understandable due to it being two hours to closing. However on the side that was open ever table was dirty. I went and asked the guy at the counter for a rag to wipe one of the tables down. Instead of him going to wipe the tables down as he should have because he's the employee he actually handed me the rag for me to wipe the table. So after I wiped the table down we waited on our food. I ordered a six finger plate with fries and coleslaw. Upon getting my plate the fries were cold as well as the toast. The tenders were the only thing that was warm. The coleslaw was also very dry. There Zax sauce is also not all that great. The tenders were well marinated but kinda salty. However the tenders were the only decent tasting thing on the plate. The seating is also very tight. Not a place for large groups. Over all they got a two star because the bathrooms were clean. But I probably will not be returning. read more

Zaxbys - Menu - Chicken Wings Near Me - Richardson, Texas

Love Zaxby's! I've been coming to Zaxby's for 10 years now. I've moved to multiple cities and always check if there are Zaxby's in the city. When I moved to Dallas, I looked up Zaxby's and was so happy to find one. This place isn't close to my place, but it's worth the drive. We usually order boneless wings and chicken finger sandwich meal with fries. All food is very tasty, but I'm not a big fan of their sauce. Zax sauce isn't good, so I always ask for honey mustard which is slightly better than Zax sauce. Service isn't great, but the food is so good that we keep coming back here. read more

Greeted by a sullen cashier. Others behind the counter had a friendlier demeanor. If you like salt ladened chicken, this is the place for you. Frankly, the salt was so prominent I couldn't really taste the chicken. I also noticed that although small soft drink was priced at $1.69 on the menu board, they charged $1.79. Now 10 cents is nothing to fight about, but if I was 10 cents short, they wouldn't sell it to me. Multiply ten cents over hundreds of customers per day and you start adding up a chunk of change. I brought this to the assistant manager's attention, and he kindly refunded the entire cost of my drink. Assistant Manager is a class act. read more

Food is good as always, but staff is not wearing masks or are wearing them improperly. I won't be back until that improves.