Bunch of junk . Only cars worth buying are green light just so you can return them cause most cars…read morehave transmission or engine failure.

well , a car was advertised on higher trim that turned out to be lower. when I complained they told…read moreme i had to let them know the same day. Lost $3000 because of a false AD.

1 star is too generous for Copart Phoenix …read more My insurance company told me Copart would be sending a tow truck to pick up my 2020 Cadillac Escalade after a minor fender bender. The vehicle only had minor rear bumper damage. Nobody gave me an actual pickup time, and when the black "Little V" tow truck showed up, the female driver dragged my vehicle across my paver driveway, leaving drag marks, oil stains, and damage to a light fixture and a small brick wall. I have it recorded on camera. The driver did not even have the keys to my vehicle. I still have them. I reported everything to Copart Phoenix and spoke with "Manager Victoria," who said I would get a callback. That never happened. After multiple calls and dealing with their useless automated system, I am now being told Victoria no longer works there. No follow-up, no accountability, no effort to make this right. My vehicle had minor damage. Copart's tow company caused damage to my property and then Copart acted like it was not their problem. Absolutely unacceptable.

Run for your life! I see why COPART has horrific reviews because they have an incompetent staff and…read morejust do not care about your needs. Geico uses COPART to pay out total loss vehicles and it's also a very poor reflection on Geico to use this company

Speaking from the other side of an auction, set up by a landlord (and after a lockout during rent…read morenegotiations) to sell the assets of a 30-year medical college and clinic. While it was hard to watch from afar, I was impressed by how professionally they operated. Having glimpsed how this process works, if I were in charge of liquidating assets, I would work with Sierra.

Sierra Auction is a big auction house locally in Tucson & Phoenix …read more They auction weekly cars & trucks ,merchandise , recreational boats , motorcycles ,rv 's and more in an online auction . I've always been intrigued watching the cars & trucks auctioned . The sellers can be government & municipal vehicles , charity donations , government police seizures . Some vehicles have reserve prices that must be met to seller said vehicle. You must pay taxes & fees based on sales price & other added fees that add up but probably similar but different from a dealership . You must register & put a deposit to bid . If you fail to perform on a winning bid your charged 14% of your winning bid . Fridays score the Saturday auctions you may view & start the card only . That said there's some good deals & " duds " both if guess . They also auction miscellaneous items ,store returns & more. There is a big helpful staff that has been most helpful in my recent first time buyer experience . Sold ! Sold! Sold ! Located north of prince rd just east of I -10 freeway in an old industrial area .

Mannheim's has our vehicle that is legally required to be released. They are not processing our…read morepaperwork. The vehicle DOES NOT BELONG TO THEM. I have a family emergency that is causing more expense every ride that I am having to pay for just because you all don't have a process in place to process your paperwork!! Absolutely not. You do not own the property, return it!!

The good: they gave me $500 over asking price for the Cadillac of my dreams…read more The bad: the wheels and seats were missing. Guillermo Del Toro directed Pinocchio. Who's directing the theft of my wheels and seats. The cafeteria has a nice feel but the oatmeal is burnt. Where's the southern grits and cornbread.

The service is amazing... they always have the orders ready to be picked up and the staff provide…read moreexcellent customer service. Minimum waiting times possible. I totally recommend them to my friends to download their app and start shopping. 10 out of 10!!!

Very organised and very busy. Lots of cars but the team made everything run smoothly. Pointed to a…read morespot scanned the QR code in my spot, attendant confirmed my name and code. They brought out my things and put them in the trunk. 5 min. Max!

Bought a van they said, runs and drives normal wear and tear a 50-50 score which is the highest…read morescore. No issues no start. Paid over $10,000 when it was delivered, we tried to start it. There was no Starter diagnosed. The engine was completely junk. Not to mention. It was a propane LP gas vehicle, but it did not say that on the description found out the van was returned six times to IAA. They knew 100% it was junk, but they stuck it to me. I've been a loyal customer and this is how they treat a dealer that's been with them back when it was called M&M I used to think IAA was the best but not anymore.

If only there was a no star option. So this is what you need to understand about this company,…read moreThey don't care about service. They are like a government level agency they have contracts with all the major insurance company's and that is where the service goes. they don't give a shit about the buyers and they don't have to. If you don't buy they don't care. The branches have shitty employees and most don't give a crap any more than the average DMV worker. So if you want a salvage vehicle they have you have to take it in the rear by them. And don't get me started with there corporate employees! They are based in IL and those people are lazy and could care even less about doing there jobs. If you have a problem with your account and cant get it dun on the web sight (witch is actually pretty good) then you are screwed. Don't bother calling you will have about 30-40 people ahead of you because they have no one working. Try the chat!? good luck i had one take 40 min for some one to answer the chat and then end it because i did not respond in 9 min. what a joke!! email? Wishful thinking no one will respond, and if they do it will be with a arbitrary reply and you will not get any other responses. AND DON'T COMPLAIN TO THEM! If you do you will get your account suspended. Yea its like that. In the end its like this, unless you are a major buyer like LKQ or a big national salvage yard you will not get any service!!!! Its a shit company and it will never change. Hopefully AI reps will replace these lazy customer service people soon.

Great place great staff friendly atmosphere all the staff are helpful and accommodating to your…read moreservice needs

Paid in full for my vehicle you came back and took...you should refund all monies and give cars…read moreback...not to mention you took a car from an American vet! Great job on screwing one of our own. A vehicle it took me all day to look for so my wife (disabled American vet) can have a comfortable vehicle to get in and out of... great job for your lack of customer service. Oh and I can thank you for the tow truck guy dragging it 3-4 feet if not more out of my driveway with no trespassing signs on the pole next to the car...

Poorly ran operation. I would highly recommend you go elsewhere with your money, but from a…read morereputable dealer. They are clueless...

I have participated in auctions for many years. I feel that the Ritchie Bros auctioneer overlooked…read moremy $5,000 bid upon reopening lot bidding and forced me to accept the open lot bid of $9,000. In my opinion, their online bidding system has serious problems. I reported them to the Consumer Protection & Advocacy Section of the Office of the Arizona Attorney General through their online complaint process.