Fast and efficient sales team. I've already leased 2 cars from Justin Burns and his manager Jake.

10/10 dealership very patient and helpful. Mash answered every one of our questions with great detail and got us a great deal on our dream car! read more

I had a fantastic experience buying a car here today at Right Toyota in Scottsdale! The team at Right Toyota Scottsdale was incredibly friendly, helpful, and provided a completely low-pressure environment. If you are looking for a hassle-free car buying experience, I highly recommend Right Toyota Scottsdale. From start to finish, the staff was welcoming and highly attentive without ever being pushy. I really appreciated that Jake Mautner ensured the vehicles were prepped, ready, and waiting for me as soon as I arrived. Huge thanks to Jake Mautner for making this such a smooth and stress-free process. Jake M. went above and beyond to ensure all my questions were answered. Thank you for the excellent service! Highly recommend! 10/10 customer service. read more

I went to Toyota to grab an estimate for my damaged bumper. I was directed to another line while I waited for the next available staff member. After I explained the issue, the staff member told me he would ask an advisor to talk with me. The advisor told me that they don't do collision work. What?! Seems weird to me and I could have sworn I had some work done there before. The advisor did have some suggestions on who to visit so that was helpful. I was stuck in line waiting for the another car to complete their business before I could proceed to my next stop. read more

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Out of State Buyers Beware: Sales (Right Toyota) will tell you that they will attend to your out of state registration matters, until you arrive to close the purchase. I highly recommend getting everything in writing prior to departing for Right Toyota. Any typos or miscalculations by RT will become your burden. While I paid cash I was still be met by an extremely calculating "Finance Manager" named Christian Rodreguez. Christian will attempt to sell you many thousands of dollars in adds and warrantees. While I was prepared for the hard sell after the initial documents were finalized, I was surprised at how hard dude pushed. Your Mom will not stand a chance. Calls and emails enquiring into when I would be receiving my title were unanswered. Textbook example for why car sales is considered a a negative. Receptionist is lovely. read more

My family and I purchased several vehicles from Right Toyota. It's always a great and fun experience! Right Toyota is definitely not your typical car dealership. Ask for Jake Mautner or Tiffany Sharp. No pressure. Great salespersons. Greg Wishner will take great care of your vehicle financing, and GM Jamie Steinseifer will make sure you leave his dealership with a smile on your face! Make Right Toyota your go to dealership!! read more

Right Toyota - 4 Runner TRD Off Road 4 cylinders 2026 - Car Dealers Near Me - Scottsdale, Arizona

We met with Cody S. to shop around for a larger vehicle. Cody was helpful put not super pushy or salesy (which we all hate about going to the dealership am I right?) I would definitely recommend seeing Cody to buy your Toyota. He is accommodating and great to work with. read more

Dishonest and Disorganized! I purchased a 2021 Toyota Tundra Platinum on Thursday through their internet sales manage, Tiffany. They ran my credit application, took a copy of my drivers license, and I presented my Bank of America financing approval letter. Tiffany sent me a picture of the SOLD tag displayed on the dashboard of my newly purchased Tundra with my name on it and my pick up date. I booked a flight to come out the following week to pick up the truck since I live out of state. To my surprise, the next day I got a call from another sales manager, Jarvis, telling me they somehow sold my truck to someone else. Don't waste your time. Shop elsewhere. read more

Right Toyota - When a SOLD tag means nothing - Car Dealers Near Me - Scottsdale, Arizona

Awful experience. Came into for my 4Runner's 30,000 mile oil change - an appointment I scheduled over the phone a week ago. I show up at 8:15 am right on time, they don't have my appointment. They create one and tell me it's going to cost me money. I said no, when I bought my car from Right Toyota in September of 2024, I was given - in writing - 30,000 miles of service care, free. The guy says no, they don't honor that unless it's in writing and unless I have proof it's going to cost me. I say, everything is digital you can look it up. He tells me no, that's not his job. I will have to go in, flag someone down, find my documents I signed 17 months ago, print them out and bring them back over as "proof" that I don't have to pay. I have never been given the run around and list of excuses like this before. Every Toyota I have bought, all 3 of them from this dealer, I have asked for 30K miles of service and never once since 2014 have I had to run in to the dealer to flag someone down to "prove it". The service provider David said he'd do me the favor of putting my car in line for service but wouldn't service it until I had some documentation. I found someone who seemed as annoyed with service department as I was who came over and signed the paper saying I did have that coverage. While waiting to find someone to talk to about the services, I asked to speak with someone about buying out my lease. I was told wait in the front and someone would be with me. I waited 15 minutes, standing in the front and no one came down to help with my questions. I walked away and went to sit in the lounge and no one followed up with me. After waiting 3 hours for a routine oil change on a Tuesday morning, I had to call for a car update because I never received a text that my car was actually checked in nor a phone call with an update. When I called my service manager for an update, I got 25 rings and an automated message saying I could allow him to text me an update. Turns out the car was done, but I never got a call. This is the second time this has happened. Now that my car has gotten its 30k miles of service I look forward to NEVER coming back to this location. When it comes time to buy out or trade in my lease, I will do whatever it takes to never use Right Toyota again. I am SO disappointed with the dealership I have done all of my deals with as an adult who has bought all her cars from in the last 12 years! read more

Right Toyota - 2024 4Runner Solar Octane - Car Dealers Near Me - Scottsdale, Arizona

I had a great experience here thanks to AJ and the rest of the team. The whole process was smooth and I am very happy with my purchase. Everyone was very knowledgeable and helpful! read more

Jt is amazing. Even though I already purchased the cars, JT still answers my text and resolved an issue I was having with my license plates. I am impressed with the level of customer service. read more

My 2026 Highlander Platinum hybrid has only 11,000 mi on it and they've already needed to replace the sunglass holder and the leather is tearing from where the seat foam is malformed and Toyota denied my claim with zero explanation and won't get on the goddamn phone with me to explain why. I have filed a complaint with every Federal and state jurisdiction that monitors warranty claims and I'm going to continue to harass and attack them until I seek private Council and sue them for it. My last Highlander a 2019 transmission went completely garbage and needed a complete replacement after only $130,000 MI. What the hell is the point of an extended warranty if Toyota's denying warranty work under the factory warranty less than 1/3 of the way through it. What's even more annoying is my dealership told me to expect them to deny it and that they've been denying pretty much everything lately. I guess I need to go back to Honda and I regret ever going to Toyota read more

I have given Right Toyota more than enough chances to keep me as a customer but no longer! on my last service visit I was the 5th car waiting to get checked in. after five minutes not one person came out to acknowledge or check in Any customers. after ten minutes we started honking to get service and still know one came to get us checked in. three of us backed out and left!! obviously our business does not mean that much to them. read more

I have known AJ Abdul for over ten years and during that time I have purchased a dozen vehicles from him and Right Toyota for myself and my family. During that time, I have also gotten to know AJ very well. He is not only a superb salesman but also a fine and caring person. I can honestly say that all of my purchases were effortless and hassle-free. AJ worked hard to satisfy me and I was confident that I was getting the best deal on the exact vehicle that I wanted. Returning to see AJ is always a pleasure. He is an enormous asset to Right Toyota. Len W. read more

I put down a $500 deposit on a 2018 Tundra Platinum (stock #44157N) after the dealership issued a signed "SOLD" tag with my name, delivery date, and manager authorization, and confirmed in writing, via text, that they were pulling the truck off the lot for me. Despite all of that documentation, they STILL sold the truck to someone else. I have the text messages confirming the hold and the picture of the documents from a sales associate. If a manager-authorized sold tag and a paid deposit aren't enough to actually hold a vehicle here, buyers should know that before putting any money down. read more

Right Toyota - Picture of documents confirming the deposit on the truck sent via text - Car Dealers Near Me - Scottsdale, Arizona

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Cody was awesome to work with from start to finish. He helped secure an incoming 2026 Prius LE, which was nearly impossible to find that trim level available on the lot, so he stayed in touch with me throughout the three month wait without ever being pushy or feeding me a sales pitch. He broke down the trade in tax savings and all the numbers in a way that actually made sense and helped get the payment I was looking for. When the car finally arrived, everything was smooth and I was in and out in around two hours. Cody is knowledgeable, honest, patient and genuinely good at what he does. I wouldn't want to buy a car from anyone else. My family will be returning for my wife's SUV in the near future. Thanks Cody!! read more

Right Toyota - 2026 Prius - Car Dealers Near Me - Scottsdale, Arizona

Thanks for all your help Isaiah Rodgers. You were a pleasure to talk to and work with

I bought my used car from here just have to say Noah Martens took care of us. Helped me find exactly what I was looking for. Was extremely patient and informative. Didn't get the pushy car Dealship experience which was great! I highly recommend going to see him if you're in the market for purchasing a new or used vehicle. read more

Right Toyota - Noah's Card - Car Dealers Near Me - Scottsdale, Arizona

This was a very frustrating service experience. I scheduled an appointment almost a week in advance for a recall repair and was told the parts were in stock and that it would be completed the same day. Based on that, I planned my day around dropping the vehicle off early. After dropping the vehicle off, I later found out the part was NOT actually available and there was no clear timeline for when it would be. I ended up having to take the vehicle back. To their credit, they did call later and said the part could arrive within the next few days and asked me to bring it back, but the initial lack of preparation completely defeated the purpose of scheduling ahead and wasted my time. On top of that, I was given a ~$9,500 list of recommended services. I understand my vehicle has ~156k miles and will need maintenance, that's not the issue. The issue is that several of the items listed were things I had just recently replaced: - Drive belt replaced ~9 months ago (~4,000 miles) - Battery replaced ~6 months ago (~2,000 miles) - Cabin air filter replaced within the last 30 days Despite this, all three were recommended for replacement. When I questioned these, the advisor partially walked them back, which made the inspection feel inconsistent and hard to trust. The battery test was also confusing. The report showed 12.73V and 613 CCA out of 710, yet it was labeled as a "fail," even though the vehicle starts perfectly every time. It even said "cranking result: fail". At that point, it became difficult to tell what was actually necessary versus what was being recommended. Overall, the combination of unconfirmed parts, poor communication, and inconsistent inspection results made this a disappointing experience. I would recommend confirming that recall parts are physically in stock and reserved before bringing your vehicle in, and getting a second opinion on any major service recommendations. It's now been nearly a month since this visit. I was told someone would follow up regarding my concerns, but I have not been contacted. That lack of follow-through is concerning and raises questions about the level of communication and customer care throughout this experience. read more

I purchased another Crown Signia from Right Toyota from Tiffany Sharp, Spencer and, of course, Adam! I got the red Limited this time and boy is this car a looker! It's so beautiful and comfortable, and, of course, Right Toyota was on point again! I live in Tucson but always buy my Toyotas from Right Toyota. They will do all they can to get you the right price and best financing! I love them! read more

Right Toyota - Car Dealers Near Me - Scottsdale, Arizona

Koran Crump was outstanding! Knowledge, friendly, helpful. One of the best car buying experiences we ever had!

Right Toyota Home of the 3 hour oil change. Appoint, service contract, and 3 hours later still sitting here. read more

Deceptive pricing, tons of sales tactics, and overall bad experience. I used their "smartpath" tool online which is supposed to be an easy, clear way of buying online, all fees are noted to be included, all that only to find out they add an additional $3,000 in random charges once you try to purchase. So the Smartpath price includes tax, title, license, doc fees, and this place adds arbitrary random other fees at the very end that they force on you despite the online system quote stating that the first price is all inclusive. They told me it was a "mistake" on the website.... but listen to this, they said that same excuse TWICE about two different vehicles, 3 months apart, so this is just another one of their weasel tactics. I'm certain the reason car salesmen have a bad reputation started with this place. Avoid at any cost (estimated at +$3,000) read more

I called Rex looking for a used vehicle and told him how much I wanted to spend. Within two weeks, I had a vehicle! When I went in to complete the paperwork, Tyler had everything ready and took care of us in a timely and professional manner. These two are truly a dream team! Thank you both so much for making the entire process as easy and stress-free as possible. Your customer service was outstanding, and I truly appreciate everything you did for us. If anyone is looking for a vehicle, I highly recommend calling Rex and Tyler. They will do everything they can to make it happen! Thanks again for the wonderful customer service. I would definitely come here again and again! read more

Tyler and Koron were very helpful. The process was quick and easy, 10/10. I will definitely be returning to them when it's time to trade in my lease. read more

I've heard good things about this dealership, unfortunately my experience was not that same. I have bought or helped buy over 100 cars in my life, I'm very familiar with the process so this doesn't come from inexperience. I was looking at a truck and when we were talking to the sales manager he was condescending and rude, would constantly interrupt and man-splain to me basic, basic concepts. All while bragging about how many cars they sell a month. They basically just kept inferring we didn't matter to them, there would always be another person. The pricing online is also deceptive as well. Lastly, their communication was just horrenedous. Just overall a very bad experience. edit: adding in here that the salesman i worked worth, when asked if he could share what they ballpark value my trade in, he responded "im busy, can't". I'm not sure there is a respectful person at the whole dealership. edit 2: i emailed Jason and have not gotten a response from him. Another sales manager reached out though, at first was a much better experience, and then he low balled my trade in by a lot, then I have been ignored with my follow up with them trying to find the right place on a deal. Keep trying to give them a chance and at every step communication is horrible and just very, very bad experience. Seems like they might not want to interact with someone who knows what they are doing? edit 3: after a lot of back and forth they got me to the deal i wanted. and its been a nightmare even then. I went to go get the car and do paperwork, the car wasnt on lot. They said it would be delivered the following day and it ended up being 2 days later when i was out of town. I get back and the JBL dash speaker was taken out, the car was a mess, the tires were chewed up and my phone wont connect. Im attempting to roll the deal back This has been a nightmare and I absolutely regret doing business with them. I recommend you stay far, far away. edit 4: After the above, I spoke with Jason from the dealership and he assisted me in sorting this out and handled the situation professionally and responsibly. Edit 5.: last one, and based on my experience this dealership is horribly untrustworthy, shady and a really bad look for every decent dealership out there. There were things removed and missing from the truck. Their communication has been abysmal, they have treated me like I'm the problem and have noticed things on the contract that are unsavory at best that I didn't catch when I was rushed in signing. I could go on and on with more context. Just don't do it. Flat out. Go anywhere else. read more

Top notch service department Quick service The person that was helping me with my car. Get a new battery that was still on. My warranty was excellent. Always a pleasure taking my car to get serviced. read more

Right Toyota - Big Service lounge area - Car Dealers Near Me - Scottsdale, Arizona

After asking them to remove my contact info from their list...and them saying they would, I have been getting spammed by them on a regular basis. Also, the GM Jamie Steinseifer said he would work a deal for me....then didn't respond to emails. Seems dishonesty is a trademark of their business...all the way to the top. Clown show. read more

The review is only for Lucas from the service department where he showed extraordinary dedication and efforts during one of the moments. I have been coming to the Right Toyota for ~2 years now but decided to write something only because how professional, honest, and nicest human being is. God bless him.. read more

Winning the trade my 2022 Camry SE for a 2022 Camry LE hybrid. I felt a low-balled me a bit on my camry, but they were really willing to work things down to a price that I agree with. Paul and Skyler were very welcoming to me and did not try to strong on me and sometimes happens at an auto dealerships. ​ I would recommend them to other people. read more

My son bought his first car from Isaiah Rodgers. He was so nice and patient with him. We will definitely be coming back when it's time for a new car. read more

Clarify Exactly How Trade-Ins Are Applied I want to share my experience so other buyers can be extra careful during the negotiation process. From the very beginning of the negotiations, the dealership knew I would be trading in a vehicle. Throughout the process, I was consistently quoted a single out-the-door price. At no point during the negotiations was I verbally told the selling price of the vehicle before my trade-in was applied. Because my trade-in had been discussed from the beginning, I assumed the quoted out-the-door price already reflected the value of my trade-in. After the purchase, I realized it did not. I take responsibility for not asking more detailed questions. Looking back, I should have asked for a complete pricing breakdown before moving forward. At the same time, I believe the pricing process could be made clearer for customers trading in a vehicle. My advice is simple: Before signing anything, ask for the selling price of the vehicle, the trade-in allowance, taxes, fees, and the final out-the-door amount after the trade-in is applied. Don't rely on a single out-the-door number alone. I also want to say that the salesperson I worked with was friendly and professional throughout the process. My goal isn't to criticize any individual, but to encourage clearer communication so other buyers don't make the same mistake I did. read more

Huge thank you to Bryce and Dino (SinClair) for making our Toyota truck purchase actually enjoyable! They made the finance process easy, funny, and completely stress-free-- Bonus points: a bug landed on Dino shoulder mid-deal and he handled it like a pro without missing a beat Great service, great experience--ask for Bryce and Dino! read more

Right Toyota - Car Dealers Near Me - Scottsdale, Arizona

We bought a 2025 Tacoma yesterday and had a GREAT experience with Allison! She was knowledgeable, honest and fun to work with. We dropped off our trade in (today) and she answered all the tech questions we had about the screen display and more. The managers & loan person helped make our new truck purchase seamless. Ask for Allison - you will be in good hands! read more

Right Toyota - Our new Tacoma - Car Dealers Near Me - Scottsdale, Arizona

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Disappointing Service Recommendation Despite Courteous Staff My experience with the service advisor and staff at Right Toyota was courteous and professional. They were friendly, helpful, and provided me with a loaner vehicle while my vehicle was being serviced. Unfortunately, my concerns are with the technician's diagnosis and the way the recommended repair was presented to me. I brought my 2021 Toyota 4Runner Limited with only about 40,000 miles to Right Toyota for what was essentially a routine oil change. I was then told that the shocks were failing and leaking and that they needed to be replaced. My vehicle has never been used for off-road or rough-road driving. The recommendation was presented in a way that made me feel that the vehicle might not be safe to drive. I was also told that the condition of the shocks was affecting the tires. I had previously noticed what I considered normal tire wear, but I was now concerned that continuing to drive the vehicle could be unsafe. The estimated repair was around $5,100 for replacing the shocks, with the dealership offering what was described as a discount to bring the price down to approximately that amount. Because of the way the problem was explained to me, I ultimately felt uncomfortable driving the vehicle and decided to leave it at the dealership for the repair. The technician showed me a photograph of one of the shocks and explained that there was a significant leak of hydraulic fluid. I honestly could not tell from the photograph what I was supposed to be seeing. When I pointed out that I had never noticed any fluid dripping onto the ground, driveway, or garage floor, I was told that this type of leakage would not necessarily result in visible drips or stains. After leaving the vehicle at the dealership, however, I decided to do some research myself to understand whether this was a common issue with the 4Runner. I found information indicating that light shock absorber seepage, where road dust accumulates on the surface of the shock, can be a normal condition and does not necessarily indicate that the shock needs replacement. I also found Toyota-related guidance concerning this condition that specifically cautions against replacing shocks based solely on this type of seepage. This raises a serious concern for me: an authorized Toyota dealership should be familiar with known Toyota service guidance and common conditions affecting a 4Runner, particularly when recommending a repair costing approximately $5,000. There is another issue that makes the situation even more concerning. When I picked up the vehicle, I asked for the old shocks so that I could independently inspect them. I was told that they had already been discarded. I had to specifically request that the old parts be retained when I originally left the vehicle for the repair. In my opinion, when a customer is being charged thousands of dollars for a repair based on a diagnosis that is not obvious to the customer, retaining the replaced parts should be standard practice when requested. I also requested printed copies of the photographs that had been shown to me. Apparently, due to technical problems, they were unable to print the photograph of the rear shock. Finally, I was provided with a nice loaner vehicle, which I appreciated. However, in retrospect, I am not sure whether a loaner was actually necessary given the age, mileage, and history of my vehicle, particularly if the condition identified was simply normal shock seepage rather than an actual failure requiring immediate replacement. What concerns me most is not the courtesy of the personnel--I found them courteous and helpful--but the diagnosis, communication, and the apparent use of a safety concern to justify a very expensive repair. For comparison, I subsequently found that four genuine Toyota OEM shocks can be purchased for around $1,000 or less, making a total dealership repair estimate of approximately $5,100 particularly difficult to understand. I believe Right Toyota, as an authorized Toyota dealership serving the Scottsdale area, should be more knowledgeable about Toyota's service guidance and should distinguish between normal shock seepage and an actual leaking/failing shock that requires replacement. Customers should not be made to feel that their vehicle is unsafe to drive unless the evidence clearly supports that conclusion. I hope Right Toyota will review how this diagnosis was made and communicated. A dealership earns customer trust not only by being courteous, but also by providing accurate diagnoses, transparent explanations, and recommendations for repairs that are genuinely necessary. The staff were courteous and helpful; unfortunately, I left with serious concerns about the technical diagnosis and whether this expensive repair was actually necessary. read more

10/10, A+, 5 Stars! This was one of the greatest car buying experiences I've had, so if you see a car you want at Right Toyota, call my sales girl Tiffany Sharp! This was an out of state purchase so it involved a lot of anxiety since I couldn't see, smell or drive the car myself. Tiffany was so helpful with photos, videos and FaceTime and she pointed out a dent and scratches that she saw, and explained that her team could fix the dent and try to work on the door scratch. When she sent photos/videos and I wasn't sure if there were blemishes, she took the time to go back to the car and show reflections from the sun and the light pole, even in the 108 degree temps. I had a million and one questions about the car and the process of making an out of state vehicle purchase, and she never made me feel like I was asking too much and she always answered so quickly. Tiffany is incredibly on top of it! There was a price that I needed to be at out the door and they met that number, which made the whole process easy, without the typical back and forth. That was very appreciated and I was hooked immediately as I don't like the bartering part of car buying. Once I got there to finally see and drive the car, everything was exactly as Tiffany described and they were able to clean up the rims, get the dent out, fix a recall and help lessen the scratch. Their detailing team is also top notch and I swear I didn't see a single piece of dirt inside! Even the finance team was great to work with and Christian and Kevin made everything smooth and fast on their end. Thank you, Tiffany & Right Toyota! read more

Incredible service staff! I have been going here for almost a decade now .. they always go above and beyond

Justin burns was great, he got me a truck I love. we test drove a few and he gave me all my options. told me about different avenues I had. I've had my truck for 6 months and they are still taking care of everything I need read more

We have now bought five cars from the same person. Not only is he professional, he has a great sense of humor and has become a wonderful friend. Everyone there seems to be very helpful, nice and take good care of us. AJ has been with the company for quite a while and is a great salesman. We are part of the Toyota family. If you want a new or used car, this is the place to go. AJ seems to be there from opening and sometimes to close, thank you AJ, I really appreciate you. I WOULD RECOMMEND read more

Right Toyota - Car Dealers Near Me - Scottsdale, Arizona

Paul Landau was able to help us purchase a new vehicle without any issues. He was very supportive and welcoming