I purchased another Crown Signia from Right Toyota from Tiffany Sharp, Spencer and, of course, Adam! I got the red Limited this time and boy is this car a looker! It's so beautiful and comfortable, and, of course, Right Toyota was on point again! I live in Tucson but always buy my Toyotas from Right Toyota. They will do all they can to get you the right price and best financing! I love them! read more

Right Toyota - Car Dealers Near Me - Scottsdale, Arizona

This was a very frustrating service experience. I scheduled an appointment almost a week in advance for a recall repair and was told the parts were in stock and that it would be completed the same day. Based on that, I planned my day around dropping the vehicle off early. After dropping the vehicle off, I later found out the part was NOT actually available and there was no clear timeline for when it would be. I ended up having to take the vehicle back. To their credit, they did call later and said the part could arrive within the next few days and asked me to bring it back, but the initial lack of preparation completely defeated the purpose of scheduling ahead and wasted my time. On top of that, I was given a ~$9,500 list of recommended services. I understand my vehicle has ~156k miles and will need maintenance, that's not the issue. The issue is that several of the items listed were things I had just recently replaced: - Drive belt replaced ~9 months ago (~4,000 miles) - Battery replaced ~6 months ago (~2,000 miles) - Cabin air filter replaced within the last 30 days Despite this, all three were recommended for replacement. When I questioned these, the advisor partially walked them back, which made the inspection feel inconsistent and hard to trust. The battery test was also confusing. The report showed 12.73V and 613 CCA out of 710, yet it was labeled as a "fail," even though the vehicle starts perfectly every time. It even said "cranking result: fail". At that point, it became difficult to tell what was actually necessary versus what was being recommended. Overall, the combination of unconfirmed parts, poor communication, and inconsistent inspection results made this a disappointing experience. I would recommend confirming that recall parts are physically in stock and reserved before bringing your vehicle in, and getting a second opinion on any major service recommendations. It's now been nearly a month since this visit. I was told someone would follow up regarding my concerns, but I have not been contacted. That lack of follow-through is concerning and raises questions about the level of communication and customer care throughout this experience. read more

Huge thank you to Bryce and Dino (SinClair) for making our Toyota truck purchase actually enjoyable! They made the finance process easy, funny, and completely stress-free-- Bonus points: a bug landed on Dino shoulder mid-deal and he handled it like a pro without missing a beat Great service, great experience--ask for Bryce and Dino! read more

Right Toyota - Car Dealers Near Me - Scottsdale, Arizona

I bought my used car from here just have to say Noah Martens took care of us. Helped me find exactly what I was looking for. Was extremely patient and informative. Didn't get the pushy car Dealship experience which was great! I highly recommend going to see him if you're in the market for purchasing a new or used vehicle. read more

Right Toyota - Noah's Card - Car Dealers Near Me - Scottsdale, Arizona

Awful experience. Came into for my 4Runner's 30,000 mile oil change - an appointment I scheduled over the phone a week ago. I show up at 8:15 am right on time, they don't have my appointment. They create one and tell me it's going to cost me money. I said no, when I bought my car from Right Toyota in September of 2024, I was given - in writing - 30,000 miles of service care, free. The guy says no, they don't honor that unless it's in writing and unless I have proof it's going to cost me. I say, everything is digital you can look it up. He tells me no, that's not his job. I will have to go in, flag someone down, find my documents I signed 17 months ago, print them out and bring them back over as "proof" that I don't have to pay. I have never been given the run around and list of excuses like this before. Every Toyota I have bought, all 3 of them from this dealer, I have asked for 30K miles of service and never once since 2014 have I had to run in to the dealer to flag someone down to "prove it". The service provider David said he'd do me the favor of putting my car in line for service but wouldn't service it until I had some documentation. I found someone who seemed as annoyed with service department as I was who came over and signed the paper saying I did have that coverage. While waiting to find someone to talk to about the services, I asked to speak with someone about buying out my lease. I was told wait in the front and someone would be with me. I waited 15 minutes, standing in the front and no one came down to help with my questions. I walked away and went to sit in the lounge and no one followed up with me. After waiting 3 hours for a routine oil change on a Tuesday morning, I had to call for a car update because I never received a text that my car was actually checked in nor a phone call with an update. When I called my service manager for an update, I got 25 rings and an automated message saying I could allow him to text me an update. Turns out the car was done, but I never got a call. This is the second time this has happened. Now that my car has gotten its 30k miles of service I look forward to NEVER coming back to this location. When it comes time to buy out or trade in my lease, I will do whatever it takes to never use Right Toyota again. I am SO disappointed with the dealership I have done all of my deals with as an adult who has bought all her cars from in the last 12 years! read more

Right Toyota - 2024 4Runner Solar Octane - Car Dealers Near Me - Scottsdale, Arizona

I made an appointment online and showed up to Toyota. I took my car in to change a part. I was assisted shortly. I asked about shuttle service and was told the schedule and where I could wait for one. It was very crowded in the waiting area. They have complimentary tea, coffee and a vending machine full of snacks. I decided to sit in the quiet room which eventually was packed by the time I left. I decided to try the shuttle service, packed up my goods and went outside to wait. There is a 10 mile radius of where they will take you. Staff asked me where I would like to go. I was the first stop so sat in front with the driver. The driver gives you his phone number and when you're ready, you give them a call. Staff dropped me off at my location. I called when I was finished and he picked me up. Easy. While I was gone, I got a text and call that my car was finished. I checked out with the Toyota service person. They brought my car around and I was gone. Before I drove completely out of the garage, I noticed that the time on the clock was not correct. I could not remember how to change the time so I drove back in to get some help. It sounds easy, but really was not. Staff even had a little bit of problem but then figured it out and changed it for me. Thank you, Toyota. read more

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BEWARE!!! MAY 15th, 2026 I would not recommend buying nor servicing your vehicle here. Each vehicle comes with warranty, upon service they charged me over $400 for an oil change, the service team didn't communicate to me that I'll have to be paying out of pocket till the service was done. Deceitful tactics for extra $. I've cancelled my custom order on a newer vehicle and will be taking my business elsewhere. TOTAL MESS WITH COMMUNICATION. Matt Rich, please communicate to future clients when their warranty is up so nobody else is caught off guard! Waited 4 hours for service to be complete and paid $400 for a service you can do for $50. , do better by the community!! DO NOT BUY OR GET VEHICLES SERVICED read more

We bought a 2025 Tacoma yesterday and had a GREAT experience with Allison! She was knowledgeable, honest and fun to work with. We dropped off our trade in (today) and she answered all the tech questions we had about the screen display and more. The managers & loan person helped make our new truck purchase seamless. Ask for Allison - you will be in good hands! read more

Right Toyota - Our new Tacoma - Car Dealers Near Me - Scottsdale, Arizona

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Top notch service department Quick service The person that was helping me with my car. Get a new battery that was still on. My warranty was excellent. Always a pleasure taking my car to get serviced. read more

Right Toyota - Big Service lounge area - Car Dealers Near Me - Scottsdale, Arizona

They keep sending me coupons so I finally used one. It involve a five point inspection and rotation of my tires. I also paid to get my oil changed. They recommended a whole bunch of other services and were mad that I did not take them up on any of them. When I got my car back the heat was turned all the way up and my car felt like an oven. My radio buttons had also been changed. Passive aggressive children! read more

I hadcan amazing experience working with Tiffany to get my 2026 Rav 4. She kept in contact with me throughout the build out process. Once it arrived I came into the office and I was in and out in less than an hour. I highly recommend this dealership and Tiffany! read more

Not really impressed with the sales tactics. Arrogant salesman, not willing to negotiate on price. They must like keeping their cars on the lot. I was warned that this is what I should expect from this dealership. read more

I rarely leave reviews but really felt taken care of at Right Toyota. Cam and Zach were amazing!! I was an extremely anxious customer and they were all kind and seemed to act like they actually cared, even through finance! I really appreciated the time and efforts they put in with me. I truly feel like I got a deal of a lifetime! I definitely recommend. read more

We have now bought five cars from the same person. Not only is he professional, he has a great sense of humor and has become a wonderful friend. Everyone there seems to be very helpful, nice and take good care of us. AJ has been with the company for quite a while and is a great salesman. We are part of the Toyota family. If you want a new or used car, this is the place to go. AJ seems to be there from opening and sometimes to close, thank you AJ, I really appreciate you. I WOULD RECOMMEND read more

Right Toyota - Car Dealers Near Me - Scottsdale, Arizona

Christopher Wesley made my Car deal easy, fast and fun! Definitely ask for him for your next automobile purchase. He will get it done. Also, Shout-out to Mgr. Zach Jarden too. read more

I had an outstanding experience at Right Toyota thanks to the incredible - Skyler and Noah! They both provided seamless and professional service. Skyler was fantastic at making the perfect deal and his attention to detail was stellar. Noah was incredibly helpful, patient, caring, took his time showing me several great 2026 options. The paperwork & financial process was smooth. They were both highly communicative and made the entire car-buying process stress-free and exciting. It's rare to find a salesmen this dedicated to customer satisfaction without any pressure tactics. If you're heading to Right Toyota, ask for Skyler or Noah--you won't be disappointed! I have the best 2026 Toyota Camry, red inside cabin on the streets! I'm super happy! Thanks, guys!! read more

Right Toyota - You were recommended to me from some ppl, it's really nice to meet you. Thanks, Right Toyota! - Car Dealers Near Me - Scottsdale, Arizona

Worst customer service ever! I drove an hour to get here as I called before and I specifically ask the sales receptionist for a specific type of car. The specific price range I was looking for, a specific drive train everything. She told me they had four of those but when I got here, they gave me the runaround and made me waste 30 minutes of my time for a car that they did not have Trying to upsell me a new car. read more

SERVICE EXPERIENCE I want to give a huge shout-out to Dan Vick, the service manager at Right Toyota. He is genuinely one of the best service managers I've ever worked with, and I've owned many vehicles and dealt with plenty of dealerships over the years. I initially brought my 4Runner in for a few concerns, and when I felt that a couple items may have been unintentionally overlooked, I returned. Dan personally came out, inspected the vehicle himself, drove it back to the shop, and then returned to clearly explain what he found and how we'd address it. He even helped schedule a follow-up appointment later in the week. It's obvious he truly cares about his customers and takes pride in running a strong, capable service team. Coming from a customer service background myself, I know how difficult it can be to consistently deliver that level of care--but Dan makes it look easy. Because of this experience, I'll be bringing all of my vehicles to Right Toyota moving forward. read more

We recently purchased a new car from Right Toyota. My wife and I found everyone we came in contact with to be extremely kind and helpful. The Head of Finance and the Finance Manager, whose names I wish I had written down (Jimmie and Kent), actually assisted us in financing our vehicle, along with great service from our salesman, Jay Jackson, and Allison, who assisted him. I've had a relationship with Toyota that spans decades, and I've typically worked with one dealership. However, due to the care, diligence, and desire to place us in the car we wanted, they have earned our respect, trust, and future business. I highly recommend Right Toyota. We drove from Tucson, over two hours away, to do business with them, and it was well worth it. Update: We just purchased another vehicle from Right Toyota on March 14th 2026. As expected, Allison Howell and Kent Thompson exceeded our expectations. Their commitment to exceptional customer service and satisfaction is extraordinary. We also got the car we wanted at a fair and very competitive price. I cannot recommend going to Right Toyota enough. If you need a vehicle, Right Toyota has it and is really the only place you'll be treated fairly and well. read more

I had a great experience working with my salesman Noah. He had excellent communication throughout the process- he saved us a 40 minute drive when he realized the car was not drivable until after the detail process was complete- which was okay as I had the following day off of work. He was very easy to talk to, and really took the time to listen to what I was looking for. I never felt pressured, and he made the whole experience smooth and did I mention I am so happy with our purchase! We don't really enjoy the car buying process.. but Noah REALLY did make it painless. We will back to see him in the future with other Toyota purchases- he's awesome! read more

Right Toyota - Car Dealers Near Me - Scottsdale, Arizona

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Ty was such a great and helpful salesperson. He was knowledgeable and made the process fun without making us feel pressured. He got us exactly what we wanted and stayed late to make it happen. Skylar made the paperwork easy and worked the numbers with us until we felt comfortable. We have become loyal Right Toyota customers and highly recommend them to anyone looking for a new car! read more

You will get what you deserve! Buy a car quick and simple procedure, Ranato is a professional salesman, highly recommend!

I would not recommend this service department. Quality control is terrible and they will not answer your phone call outside of scheduling an appointment. Don't bother leaving a voicemail either as they will not return it. But just keep calling it'll take hours or even days and a dozen or so calls... you may eventually get through to someone. I purchased a 2024 Toyota Tundra from this dealership. At 1 year of ownership I lost the top end of the engine. Over 3 weeks this dealership had the truck and while the immediate repair was ultimately resolved I am stuck 1 year later with another Toyota Dealership informing me that Right Toyota clearly damaged the radiator during the re-install. Toyota direct does not want to resolve this issue and Right Toyota is denying any responsibility. I am left with a $3000 repair order due to what Findlay Toyota states is clear workmanship issue. 2024 Toyota Tundra 19,500 miles lost top end of the engine. 39,300 miles workmanship issue. Next is the entire engine replacement at TBD mileage under recall. Look for another dealership and another OEM. Very disappointed in Right Toyota and Toyota as a whole. This is my 5th Toyota too... shame the brand has gone this direction. Quantity over quality and this dealership is no different. read more

I have been coming here for years without issues but no longer The AC in my partner's prius stopped working so we brought it in and were initially told it would take $2800 to replace a necessary part. Okay fine, if thats what it needs. It was not what the car needed. The AC still doesn't work. We brought the car back today and are now told it will be another $8500 for an entirely different part. I don't know what happened to this location but beware of scams. read more

I know a lot of people don't enjoy car shopping, but if you work with Tiffany Sharp it becomes completely painless. From the start, we communicated mostly through text, shared what other dealerships were offering for our trade-in, and she worked with us to make it happen. She helped us get exactly the vehicle we wanted without any of the usual back-and-forth stress. By the time we came into the dealership, everything was already handled--we were in and out in under an hour just to sign the paperwork. Tiffany and her team made this the best car-buying experience I've ever had. Absolutely priceless. read more

I had the worst experience at Right Toyota. Initially, I cold called the dealer, and got sent to voicemail. When I finally got someone, I spoke with Jr, who dismissed my concerns, lied to me and told me the software update recall would fix my pre collision false alarms, then returned me a broken truck, and told me he'd call me. Never got a call back. Called the dealer a couple times, finally got a receptionist, who said a service manager would call. Neither one of them called at all, so I just showed up. I asked for a manager, who connected me with Cody. I think Cody was the most honest person I spoke to, since he was just the communicator, but he told me the tech didn't need to recalibrate my pre collision, cause it was already calibrated. Then was told it was my lightbar causing the problem. I elected to take the truck back. I brought it to another dealer same day, who calibrated it and fixed my issue in 2 minutes, instead of 2 weeks of back and forth. Worst Toyota experience ever. Was lied to my face on two separate occasions by two different service advisors. These guys don't care about you or your car. They want to shuffle as much volume as possible through their service department. Seriously the worst experience ever. Take your car to any other Toyota. read more

BEWARE OF THE BAIT AND SWITCH with this dealer. They have no issues with wasting your time trying to get you on sales floor even if they don't have what you want. Saw an ad for a Tacoma I was interested in. Called to confirm availability with Susanna. She was not very friendly, didn't know anything about the features of the truck I was looking at and not willing to confirm anything by looking at the truck. Still, I advised her I was interested and that I would leave California and to please let me know if it is sold before I come. The next day I call again to set an appointment the next morning. Spoke to Tyler who said the truck was still available and again guaranteed me he would tell me if the truck was sold. Set appoint for 10:30 next day. The next morning no indication from Right vehicle was sold. To make sure I text Susanna and Tyler - no response. I get there and I am told that it sold "late last night" but they can show me another Tacoma no problem. I advised them I texted this morning before coming and never got a response. The sales rep couldn't explain why I didn't get a response to save me a trip from South Chandler only an offer to sell me another truck. So wasted a Sunday morning driving back and forth with this dealership. I would recommend Camelback or Superstition Toyota personally. I have bought vehicles from each without any games. read more

Out of all the dealerships I went to in 2 weeks, Right Toyota was hands down the best experience. Right off the bat, I sat down with Matt Slenske to talk about what I wanted. After a little test drive, we crunched some numbers and everything worked out in my favor. I understand the business of car sales, but everyone made me feel very comfortable and no one was pushy. Matt in finance walked me through everything and answered all my questions. Zach Jarden came over multiple times to shake my hand and congratulate me. Everything made me feel like I made the right choice coming to this dealership. Will definitely be sending friends and family to go see Matt and the boys. read more

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TL;DR: Certified used car purchase. Sales Department and Finance Department - excellent from beginning to end; Service and Parts - 2 stars to start, 4 stars after recovery. Also, have the Corporate Brand Engagement phone number ready and be prepared for a few back and forth calls. Why: Sales (shout out to Mike T.) and Finance (Steve). I was in and out of the dealership in 3 hours and 15 minutes. This was absolutely my top 3 car purchase experience ever (out of 10ish total of car purchases). Service (shout out to Jason M.) and Parts (shout out to Matt) - not to bore fellow Yelpers with the details... there was a missing part of my vehicle during the purchase, and an item missing from the Toyota CPO checklist. I spent a month post-purchase trying to get the two things sorted out, and even had to call Corporate to escalate the issue, then contacted the GM of the dealership to finally resolve the problems. I have a service industry background, so I never wanted to throw someone under the bus, so I left out some names on purpose. I also intentionally waited this long from purchasing date to make sure my final rating is fair on this experience. read more

Super cheesy salespeople. The guy was typical car salesman and talked more about himself while we looked at the car than the $85,000 vehicle we wanted to purchase. Ultimately went to Earnhardt which was much better and then tried to get service for a recall at Right Toyota and we've been on a waiting list for over 3 months for parts. Meanwhile every other dealership we recently called has responded that they can do it in 10 days. What a joke this place is. read more

I worked with Maddie and she was fantastic. I love my Toyota Venza and the service and assistance before and after the purchase has been great. Everyone was helpful and friendly every step of the way. read more

Ask For Maddy! Purchasing my 2025 Toyota Tacoma was an extraordinary experience, all thanks to Maddy at Right Toyota! From the moment I stepped into the dealership, I was met with a level of professionalism and dedication from Maddy that surpassed my expectations. Maddy is a very knowledgeable sales representative, with in-depth knowledge of Toyota vehicles. She took the time to listen to what I was looking for and provided insights and advice that was informative and tailored my preferences. She went above and beyond by coordinating convenient test drives, walking me down the lot, and explaining each feature to assist me in finding the right vehicle. This allowed the decision-making process straightforward and enjoyable!Moreover, Maddy possesses a warm and friendly demeanor that made the entire experience pleasurable. Maddy created an stress-free, transparent, and enjoyable car-buying experience. Greg in finance was also very helpful, giving me a great deal on my 2025 Tacoma and trade in. Greg took the time to explain various finance options to give me the best rates. Greg also explained everything I was signing giving me reassurance that buying my Tacoma was the right decision. I asked about different warranties and mechanical coverage which he gave me a comprehensive breakdown on each warranty, their coverage, and prices. In summary, out of all the dealerships in the Valley, Right Toyota offered me the best deal for my new 2025 Toyota Tacoma! I was first met with Maddy who provided phenomenal customer service and was an expert in her field who explained different trims and vehicle options. Greg also gave me the best deal and provided information about what I was signing and warranties. I highly recommend Maddy/Right Toyota if you want exceptional service and the best deal on a vehicle! read more

Right Toyota - Car Dealers Near Me - Scottsdale, Arizona

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My review. A SOLID 1 STAR. Oct 28th. I found a vehicle I'm interested in on CarGurus website. I sent an email to the dealer to schedule a time to review, and test drive the car. I received an appointment confirmation from Florentino Bragg to come in at 2pm. When I got there, I asked for Florentino Bragg, but I was told that she is not a floor sale rep. but a "client care specialist". I was introduced to Christian Rodriguez. He later told me the vehicle has been sent to auction and is no longer at the dealership. I will not go into detail of them still trying to negotiate a deal with me to bring the car back. So, I left the dealer and called it a waste of time. Nov 4th Got an email from Florentino Bragg (new title: customer care rep.) the vehicle is available with the link showing the vehicle at Right Toyota. Nov 6th I decided to reply and schedule to come in at 3:30pm to review and test drive the car. I got a confirmation email from Florentino Bragg @9:23 am that I all set @ 3:30 pm with Christian Rodriguez. @11:11 am I got another confirmation email from Michael Tommasino that my appointment is all set with Christian Rodriguez, which was kind of "odd". When I got to the dealership, Christian Rodriguez was clueless as to what's going on. He wasn't aware of my scheduled appointment with him nor was he aware that the vehicle was back at Right Toyota lot. He later told me the vehicle will not be there until Nov 7th. I walked out of the place with disbelieved on how philanthropy FUBAR the place is. Nov 7th. Well,... I got an email from FUBAR team with an appointment confirmation to come in at 1pm, which I DID NOT schedule for. This time is from the FUBAR marketing team. You can't make this stuff up. It's a clown show with entertainers dress up to make you want to write a review. read more

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Service Advisor David Marentes has been amazing. No BS, straight shooter and always figures out a way to be helpful. No upsell, no pressure, just gets the job done. Just wrapped up our 4Runner, will be bringing the Tacoma back for its 5k service. Thanks David! read more

Was able to purchase and finance my first car this past week and what a tremendous experience it was. I was extremely anxious to go through the processes, but extra shoutout to Maddie and the rest of the team for making it as smooth and easy as possible. Definitely recommend! read more

My visit to the service department went very smoothly. David Banda was thorough and very helpful. He addressed all of my concerns, even taking me to the office and finding someone who could answer my question regarding my lease. I'm so glad he is my service representative and will schedule my next service and oversee it. read more

Pristine pre-owned inventory but they won't budge on price so don't get your hopes up. Priced so high you might as well buy new.

A $23k used car turned into a $50,400 deal at this dealership after financing, add-ons, and fees. $630/month for 80 months at 9.9% interest -- outrageous! They pushed warranties, GAP insurance, and extras never asked for, using high-pressure tactics the whole time. Trying to trap a single mom into a deal that would keep her in debt for years is beyond shameful. Walked away, and will never do business with this dealership again. Buyers beware! read more

I have had great experiences repeatedly with my service advisor, JR! He's always upbeat and friendly when I arrive, which puts me in a good mood as I prepare to wait. He also offers me a shuttle if I decide I don't want to wait on longer services. He gives me updates on my vehicle and breaks down the service recommendations for me, offering great discounts anytime they're available! I feel that he is honest and tells me when things can be put off for later and when they're pressing. I appreciate that I have established that degree of trust with him over time. It's not always easy to find! My suggestion to Right Toyota is to get a Caramel flavored creamer added to your coffee collection! Haha otherwise, thumbs up! read more

Had the pleasure of working with Jay Jackson on the purchase of my new Tacoma TRD Pro which I am very satisfied with. This is now my second pleasant experience purchasing a vehicle from Right. Jay is a great guy - friendly, down to earth, and willing to go the extra mile to ensure you are taken care of. Ask for Jay! read more