Greg, Cindy, Drew - BMW experts, family business, good prices and great customer service! Been coming for years.

Stopped in for an oil change and filters. Was very professional did the diagnostic to tell me time for brakes. Did them while I stay in the waiting room. It's family owned with experienced techs for many years. read more

Just go here........great BMW tuner........so good that i would move just to have my BMW's serviced here.........i have had some of the best BMW tuners work on my cars........this is hands down one of the best and very professional......... read more

Friendly and knowledgeable group. I have brought my BMWs to be worked on here a few different times.

Expert quality work at fair and reasonable rates and honest advice on needed maintenance and repairs. Greg, Cindy , Drew and the Technicians have been maintaining and repairing our seven BMW''s since 1995. read more

I have been taking my 2008 BMW 135i convertible to Ultimate Auto Works for over 11 years. Greg and Cindy are honest, direct and great to work with. I highly recommend them for any BMW challenge. read more

Ultimate Auto Works - Auto Repair Near Me - Scottsdale, Arizona

I have been served by Ultimate Auto Works for many years now. They have kept my 2002 BMW CI convertible running like new. They offer honest assessments of what needs to be done immediately and what can wait. They provide the highest quality service at a reasonable price. Their technicians have kept my dream car in perfect shape and I am a lifetime customer. Greg and Cindy run a business you can trust. read more

Everyone at UAW is great. Excellent customer service and knowledge of BMWs. Highly recommend ! read more

Ultimate Auto Works - Auto Repair Near Me - Scottsdale, Arizona

We took our 5 series to Ultimate Auto Works today for a brake service. I saved $100 over the dealer - which is nice but not a huge savings. The reason to come here is for excellent service on your vehicle with a family-owned small business that cares about quality. Since I was waiting in their lobby while they worked on the car, they had me completed in less than 90 minutes. I don't think I could have asked for better service. I plan to own this car for quite a while, and I think these guys will help the car do well in the long run. read more

The owners here seem to be nice, honest people, (which can be hard to find), but they are choosy about the cars they work on. My 2007 BMW 328 has a few different issues, as is to be expected for a 16-year old vehicle with 170,000 on it. After a diagnostic visit, we discussed a major issue with the power steering system that I agreed to fix, but after putting me off twice saying they were "too busy" they essentially told me they don't want to work on the car. In 30 years of owning cars, I've never had a mechanic refuse to do the work. Plenty of other places in Phoenix will happily do the job. If you've got an older Beemer that needs something more than an easy (and profitable) fix, this isn't the place. read more

our car broke down in the same parking lot and wouldn't start. they brought over a mechanic, scanned our car and got it up and running for free, even identifying the problem so we could get it fixed once we drove back to our hometown around 2 hours away. Fantastic service and amazing people. read more

Since my 2007 530i is off warranty have been looking for a place to service the car. Look no more, not looking to have the car serviced , but now know there is a place is comforting. Was able to get an appointment within a couple days of calling and their service was very good read more

Truly exceptional service in every way. I have been going here for over 12 years, and multiple vehicles. Their customer service is unmatched. They expertly diagnose the problem, fix it quickly (and correctly) and get you back on the road in no time. I love that I know I can trust whatever they tell me about my repair needs and will never try to sell me something I don't need. They have not only earned my business, but also my friendship. read more

We found ourselves experiencing car problems away from home which totally sucked. But what a relief it was that we found Cindy, Greg, and crew at Ultimate Auto Works! We initially spoke with Cindy and she was so welcoming and friendly. She patiently listened to our list of issues and promptly relayed them to Greg. Greg and crew were very thorough in looking over the car. He gave us a detailed list of things that needed attention with an estimate. Ultimate Auto Works communicated with us throughout the repair process so there were no surprises. Excellent customer and repair service! Took great care of us and our car! One more thing... It is also tricky having things done during this pandemic so we applaud them for their safety precautions. They certainly followed guidelines to keep everyone safe. Thanks so much Ultimate Auto Works! Top notch BMW service center! read more

I have had 3 BMWs over two decades and Greg and his crew have serviced them all. I do a lot of the routine servicing myself but, when I get a bigger job, I take it to Greg and his team. They have never let me down. I recently overhauled my 2000 528 and there were a few items I could not resolve. Greg got them all fixed in a couple days, including alignment and the car drives like a new one. The alternator in my wife's X-5 detonated on us and Greg got the job done for $1000 less than the dealer wanted. Great bunch of people and honest service. I cannot endorse them more highly. A true blessing for any BMW owner. read more

Greg and his team are top notch. I've trusted them with the care of my E30 M3 and they've always done spectacular work and treated their customers even better. Fair prices and great family owned and operated business. Don't waste your time or money taking your BMW elsewhere. read more

Ultimate Auto Works - Auto Repair Near Me - Scottsdale, Arizona

I brought my 2011 BMW 335xi in a few weeks ago and from the very first call, I was beyondddd taken care of. First, I was greeted over the phone by the owner, Greg. We spoke about how long he'd been in business and how much the business meant to him and his family. Then, I was pleasantly surprised with the cost of what I needed fixed. The best part was that when I paid, it wasn't even as much as I thought it was going to be. Another excellent part of my experience was working with Greg's wife and son, Drew. Drew was communicative, patient and understanding. When talking to him, I felt like I was talking to a family member! They really took such good care of me and my vehicle. I will ABSOLUTELY be bringing my car back to Ultimate Auto Works, moving forward. If you're on the fence about where to go, don't waste anymore time thinking about it... this is the place! You'll be treated with respect, convenience and kindness. read more

You will never deal with a better business. I wish all businesses, especially in the auto care segment, were operated like Cindy and Greg's. Not only are they professional and diligent with their work, they are kind and compassionate as well. You can trust they will never try to oversell you on a repair. In a world where honesty and trustworthiness is hard to find, you don't need to look any further than Ultimate Auto Works to help you keep your car up and running and in tip top shape. I won't take my BMW anywhere else. read more

If you have a BMW, this is the place to go for service. They have a great team to diagnose and repair your BMW, add some performance mods, or simply keep it properly maintained. They are a group of BMW enthusiasts and factory trained mechanics that love what they do. Honest service and fair prices. No upselling or pressure. This is a shop that thrives on repeat customers and word of mouth. There is a reason for their success. read more

Called them this morning about a Service Engine Soon light on my BMW 1M and they had me in their shop within an hour, 45 minutes later the fix was done and I was on my way. Significantly cheaper than the BMW dealer (where I've historically had good service until recently). I'll be back for future service needs! read more

Very nice people who didn't try to sell me on optional or unnecessary service. Seems like a much better option than the local dealership for cars off warranty. read more

Lets face it. No one loves taking their BMW's in for repairs. If you didn't renew your warranty, you know it is going to be expensive. However, I recently took my wife's BMW in for them to look at it because it was having trouble starting. Expecting the worst, I got a call from the shop saying they found the problem. It was simply the sensor was not plugged into the battery. They checked everything else and it was fine. They only charged me 1/2 hour to diagnose the problem and fix it. I am sure there might be some other shops that might have spent 2 hours "looking" for the problem. read more

Greg is da man for BMW. I watched him pull the heads off his car in the paddock at the track to fix a problem, then take the car out and win 2nd place in the GTS-3 National Championship against a very tough field of Porsche GTs. Greg is definitely one of the top BMW mechanics in the country. He also gets points in my book because he doesn't just repair BMW's for a living, he lives, drives, races, and wins NASA GTS National Championships with BMWs! read more

I never write reviews but these guys are amazing. Polite, friendly, and extremely knowledgable. Had an exhaust put on my 435i and they did an amazing job. read more

See review under "Ultimate Auto" at the same address. This is a duplicate listing. Hugely recommend Ultimate Auto if you have a BMW. If you don't, well, you're out of luck as it seems that is all that they do. read more

I would highley recommend this place, i get my BMW serviced there, service is VERY FAST, they always have time to LOOK at your car and explain to you what is wrong- My last issue turned out to be a simple belt and they took care of it within an hour read more

I can't recommend this shop highly enough. The small local dealer where I bought my BMW recommended them to me and I'm so glad they did! Local family owned shop, and everyone there lives & breathes BMWs. Very reasonable labor rates, friendly and approachable environment, they remember your name, and aren't trying to rack up your bill. The only downside is no "free" car wash like at the dealer - but I'd rather pay $10 for the car wash around the corner than suffer through jacked up rates and shenanigans at the dealer service bay. I love this little shop and totally trust them with my car! read more

This shop is a great alternative to the BMW dealership and it's a fraction of the cost. These guys were great and had me fixed up in no time at all. I wish I had found them sooner. read more

When I first called to inquire about services for my BMW, Cindy was so kind and helpful. They were able to see me on short notice, and provided an honest analysis of the issue with my vehicle. I felt I was in good hands and I would definitely trust to use them game for further maintenance/issues. I greatly appreciate your help Ultimate Auto Works, and thank you for the outstanding car detail/wash as well. read more

I've been a customer of Ultimate Auto Works for over 10 years. I would never take my vehicles any where else. They do excellent work, and are honest about what needs to be done. Greg, the owner, will always tell you if there's an less expensive solution. They've been keeping my 1989 Pathfinder, with over 200,000 miles, running perfectly! Yes, they work on non-BMW cars, too. I highly recommend Ultimate Auto Works for all of your cars! read more

Greg was absolutely amazing to work with. My car actually stopped running when I was down the street from the shop and Greg walked down the street with a battery charger to get my car started and down to their shop. After checking out the vehicle they were able to get me taken care of and a repair that I thought was going to be a few hundred dollars was a much smaller problem than we thought. These guys were quick and honest and earned a customer for life! read more

Like others have said, this is the place to go if you want excellent BMW service from a team that really cares about the cars on which they work. Quick service and really good communications. Their prices are a very good value when you consider the level of care you and your BMW will receive. read more

Finding Ultimate Auto is liking finding some cool, signless club in Scottsdale. But once you do, you're in baby. You're in! It's located behind several car dealerships in a tiny two store strip mall type building. Unlike a club, however, they do not card you or serve drinks. But they do take credit cards and always have a pot of coffee warmed up. Greg and John have been running this business for years and have quite the cult following. And because I don't speak "car", they always speak to me in a way I can understand. "Your car is broken." "We will fix it." You know, like that. I never felt cheated or scammed and they always, always let you know what's necessary and what can wait. Like the brakes are running metal on metal and the visor mirror is broken. Naturally, I had the mirror replaced first. So, ultimately, I don't want to be at Ultimate. But if I must, a cup of java and hanging with Greg and John, in this tony Scottsdale hood, just ain't so bad. read more

I am relatively new to Arizona and did not know where to take our BMW 335i after I got sick of getting poor Service from the North Scottsdale BMW Dealer at over the top pricing and not doing the work that was promised to be done. We happen to be driving past the Harley Dealership and saw a sign for BMW repair...OMG what a find. Can't tell you how honest this place was with me on pricing, what "needed" to be repaired and how quickly they took care of me. We are all looking for a place that cares about quality and honesty and a fair price....THIS IS THE PLACE FOR BMW SERVICE.... They have a new customer for as long as I drive a BMW. Last item...I needed a place to get my F350 Diesel worked on since I was really was treated poorly at Scottsdale Ford, and Ultimate Auto Works gave me a suggestion of the Diesel Doctor...wow...they even did a fabulous referral for me on my truck...Don't miss out on this great find...So you know I have NEVER met anyone or seen this place before I walked through the front door. Give them a try and you will be writing about them too!!!!! read more

Truly great, easy repair experience on my 2006 330i. I've tried a number of other repair shops before finding Greg & team. No need to look further, very satisfied. read more

Frank and his team are great. I always get the best service and honest answers as to what to watch for and what really needs to be fixed. pricing is more than fair and the Job is always completed to expectations. Will always take my 750 there. read more

These guys are just the best! I have owned all sorts of BMW's (and other sports cars) since 1968 and therefore have a relatively broad perspective when it comes to quality of service after the warranty has expired. After three weeks in Spain ending just last week, I returned to find my battery in my 2006 Z4 M3 Roadster stone cold dead. Also, the car needed an oil change and some repair to the cigarette lighter which had become dislodged and inoperative due to my constantly plugging and unplugging my Sirius radio. I had the car towed to Ultimate Auto Works because of the excellent feedback in its 16 Five Star Yelp reviews. The car arrived at about 11:15 AM and at approximately 4 PM, Ultimate (Frank) called to tell me it was ready. What I especially liked about this experience is the straightforward, no BS way in which Ultimate addressed the repairs: in at 11 AM, out at 4 PM with no attempt at all to sell me on agreeing to peripheral or unnecessary add-ons (like, "sorry, it's not just the battery- you need a new alternator"). In addition, the final invoice was totally reasonable - far lower than I have paid for virtually identical service at an authorized dealership! If any of you have an out of warranty BMW (or any foreign sports car, for that matter), you cannot go wrong with these people. Fast, efficient, pleasant and reasonable. I am now a lifetime customer! read more

One of the windows in my X3 fell in right after my warranty expired. BMW quoted me with a vague range that seemed extremely high for the repair. I emailed Ultimate and they gave me an exact number (which was the exact price I ended up paying) and they were able to set up an appointment via email. Everyone I talked to was very nice. I would definitely go back with future car troubles. read more

I cannot say enough great things about Greg, his staff and Ultimate! It would be an understatement to say we received nothing short of EXCELLENT customer service. They truly go the extra mile to give you the best pricing (in advance) and service for your BMW and really have your best interest in mind. With every visit they are always so helpful in letting us know what the immediate needs are and what repairs we can expect and prepare for down the road. We've had several BMWs over the years and tried out many boutique BMW shops and they are by far the BEST!! read more

Greg, Cindy and Nate are class acts! Always friendly with fair prices! I've been taking my 325i BMW to them for over five years. I found them when another repair shop referred Ultimate Auto Works to me because that shop couldn't fix my windows. Ultimate fixed them -no problem. They keep my car running smoothly and safely year after year; when I need something fixed, they fix it fast! I would recommend them to my friends with BMWs. read more