After a major accident that totaled my car, I found myself back on the market for my next vehicle…read morepurchase. I was very leary of purchasing pre-owned as I have heard so many horror car buying stories of shady salesman, selling faulty vehicles and lacking clarity about the true vehicle condition, so I started my research. It took me close to a month of research, before I found a preowned dealership that still honored integrity. I knew the cars I was interested in and found my way to Goldie's. I was working with another dealership, as I had been pre-approved, but let me tell you what made the difference.. the service at Goldie's ! Through text and email, John, my sales-friend, (I call him) was so relatable and communicative. Walking in I have to admit is pretty cool, in the show room they had a old school IMMACULATE Corvette, a skew ball machine, and arcade games it felt unlike any other dealership I had walked in. The owners son greeted me and asked if I needed anything and to let him know if I did! He was the sweetest teenager. When they say Goldie's is a family business they really mean it ! I was working with John and let me tell you he was so transparent and honest it was like a breath of fresh air. I had considered other vehicles they had but he talked me through the maintenance cost, resale value and common mechanical issues each of the cars I had considered. Once I settled on a vehicle he was able to check for me the maintenance records as well as reviewed the carfax report with me. When I took the car for a test drive he told me to take my time get to know the car and make sure it was right for me. I never felt pressured to purchase. I was having a horrible time in dealing with the insurance payout of my previous vehicle and John was very empathetic in understanding my situation. He had set expectations before I came that with the insurance payout being delayed I may not be able to take the vehicle the vehicle home. I was thrilled with the no pressure atmosphere, and just came to take a look at the vehicle in person, with zero expectation to buy. John and his manager worked magic. I did in fact decide to purchase my vehicle and was able to take it home, there is a small cosmetic issue that I requested to have repaired and he called immediately and got the approval to get it taken care of. I'll be returning later this week to have that completed. I'll keep you guys posted after the service appointment. I had a great experience and I feel I got a good deal on my vehicle and, I felt like my business was valued, my concerns were heard and they've made a lifelong customer out of me ! Special thanks to Goldie's and super special thanks to John!

Great place to buy a vehicle! Super low pressure and very friendly folks. Had a few issues after I…read moredrove off the lot, and they were gracious enough to take care of them. Highly recommended!

Nothing wrong with this place. super nice staff and very helpful employees. I love family owned…read morebusinesses. I did not buy anything but I did walk around and test drove a couple cars. They were super easy to work with and there seemed to be a lot of different selections. One thing to be very aware of is that most of the vehicles on their lots are "buybacks". This means that they are cheaper but they could be considered a lemon and it may be hard to sell or have some issues that come down the road. Of course, there could be nothing wrong with it as some states have very lenient return laws so that the buyback could be for the smallest thing. Just make sure you know what you're getting into as you look for your car here. Of course there's nothing wrong and nothing but. Just want to make sure proper information is provide for you yelpies!

Used to work in Tempe, I'm based out of Vegas now. So what am I doing out here? It's a long…read morestory, I was looking at Kia EV6 GT (Red) in Tucson but of course it was sold. I ended up looking at Hyundai Ioniq 5 N (yes the fast version) before stopping here for 2023 Genesis GV60 Performance. Let me just say, this is by far THE BEST experience. I was able to walk in (no appointment needed) and Christian M was able to help me right away. A quick ID scan and he came back just gave me the keys I'm like what?!? I'm not used to this level of customer service. He gave me quick directions for the test drive route and I was able to follow it step by step by myself. I say the only negative about this place is the lot, they have many vehicles and parking/spaces are limited. As for the vehicle, it was nice and I would jump on it if it wasn't a buyback (branded title) Now I already knew this vehicle is branded before stopping by. I wanted to see if I can find out more on the reason why it was a buyback other than charging issue. Sadly the paperwork didn't provide the additional info. Should you get a buyback? That really depends. The price is GREAT no doubt and if you plan on KEEPING the vehicle long term (as the resale value is a lot lower, do a quick check via CarMax or Carvana), don't mind dealing with potential electricial issues (but they should be cover under warranty) But knowing myself I usually don't keep vehicles longer than a few years. Also I would double check your insurance and make sure it doesn't cost extra. And at the time I haven't driven the Kia EV6 GT (the original vehicle I was looking at) so I ended up passing on this. Also wanted to point out they have the lowest Doc fee that I've ran into ($299) here vs other dealers wanted $699. No add-ons, title fee is $19. Very low sales pressure, extremely friendly staff, I would stop by again in the future when I'm looking for another vehicle.

Another great experience with Alex and team at Auto Junction. Just bought my 3rd vehicle from Alex…read more Alex has been in the game for years and understands the trends with cars and how rates are subjective. He will do every thing possible to ensure you walk out the door within a few hours with a fair deal on a vehicle that you are excited to drive. Absolutely no pressure just brutal honesty lol. If you get your feelings hurt easily not the place for you but if you appreciate integrity , wisdom and an expedient process I HIGHLY recommend Auto Junction. Trust me he will take care of you! Thanks Alex!

I was searching over 6 months for the perfect car and when my Autotrader alert notified me about a…read morenew listing at Auto Junction for a Cadillac CT5-V Blackwing, I immediately went to go and drive it. I have to say that I was very impressed with the quality of the vehicles they had, and they treated me with the upmost professionalism. The whole experience was very transparent, and they gave me a very fair offer on my trade in. The best part was it wasn't a 3 or 4 hour process. I was in and out in less than 2 hours including my test drive. I definitely recommend visiting them if you're looking for a great car buying experience!

Love my Tesla, Michael did above and beyond, I wasn't sure about the ordering process and I had a…read morelot of questions, Michael mad it easy and answered all my stupid questions. Also had to take in my car for a service, they took it in no problem. Everything was smooth. Love the Team in Tesla Tempe. So far so good .

If I could give a minus 100 I certainly would. I've been sitting here for 3 hours waiting for them…read moreto take a bumper of a car off. I got here at 8:00 a.m. and there's still messing around. They knew about having to take the bumper off because they had pictures and specific notation on what was wrong. What's perplexing is they won't offer you a ride home, they won't give you a car for you to go home. They expect someone else to pick you up and drop you off or for you to sit here. I have asked three times about the wait and they have said not much longer. If you were at a Hyundai dealer, Honda dealer, Toyota dealer, or anywhere else they will send you home with a Lyft or Uber. But Not here! Apparently Tesla is more important than other dealers so they make their customers sit and wait. Horrible . Just horrible customer service. Just to clarify the issue has nothing to do with the service advisors, but it has to do with the so-called service technicians that don't seem to understand how to estimate something.

Multiple purchases plus satisfied friends and family = The…read morerelationship doesn't end with the transaction, any issues are promptly addressed. Best ever vehicle purchase experience.

Awesome experience in buying a truck. I had searched nationwide for the truck I wanted and turns up…read moreat Sean and Jim's place 7 miles from my home. Went over, saw the truck, test drove it for a few hours around town, and then bought the truck with zero hassle at a really great price. Vehicle had one tiny flaw which they quickly pointed out to me and it was only a small spot on the bumper's protective coating. Every vehicle I've seen there is top shelf and super clean or they don't sell it. I bought my truck 2 years ago and it's been maybe the best vehicle I've ever owned. Do yourself a favor and check these guys out, you'll get a great vehicle and save a ton of money.

Had a brand new civic with a slight rattle. David got me all sorted for a repair the next day, Eric…read moreidentified the rattle and fixed it. I know that was not an easy fix to identify but they went above and beyond!!

Tempe Honda was one of the most frustrating customer service experiences I've ever had. My brand…read morenew Honda lit up with every warning and check-engine message imaginable. I brought it in expecting answers and support. Instead, I got neither. They don't offer loaner cars, so I had to spend $350 on a rental for just three days. After all that, they told me it was just a "glitch in the system." No real explanation. No accountability. No compensation for my time or money wasted. To make it worse, they left my car with 7 miles in the tank because they "had to drive it to get a read." That should have been clearly explained upfront. It wasn't. When I asked for a ride home, they told me the shuttle was closed so once again, I had to spend more of my own money. The whole place feels cold and robotic. No empathy. No effort to make things right. When you buy a new car, you expect support -- not to be brushed off and left paying out of pocket for their mistakes. I would not recommend Tempe Honda to anyone who expects real customer service.

Ryan was really big help throughout the whole process. He was really patient and kind, so it made…read morethe experience much more enjoyable!

super friendly dealership! Ryan was Very patient and made sure I was happy with my purchase!read more

Fast and great install last month. Helped with an older…read morevehicle, which has limited choices

I do not recommend this shop for vehicle electronics installations…read more I contacted them beforehand with very specific details about my fleet vehicle and the hardwired GPS tracker I supplied. I explained the features I needed, and they assured me they could complete the installation correctly. I even offered access to the tracker app so they could test their work, but they declined. After paying a premium price for the installation, I discovered the lock/unlock functions were reversed. I called and was told to bring it back, despite the shop being over an hour away. Shortly afterward, my vehicle developed an EPC warning light and check engine light related to the installation. Their only solution was to bring it in on their schedule, which caused me to lose a scheduled reservation and more time. I ended up taking the vehicle to the dealership because I no longer trusted the shop to work on it. The dealership had to repair the issues, and I was left covering the cost. What should have been a $250 job ended up costing me around $1,000. The mistakes are frustrating, but the lack of urgency and accountability afterward was the biggest problem. I would not recommend this shop for important vehicle electronics work.