I saw an advertisement that they're selling a 2015 q50 for $20,000 which is ridiculous. This…read morevehicle is around 10,000 in every other place what justifies another 10,000 to a normal stock vehicle?

Horrible place to buy cars, not only do they sell cars that are messed up they are also very…read morediscriminative and shows racism. Not only are videos going viral they are calling the customers n*****s

Having been a professional for 38 years in the new and used automobile industry I had the…read moreexperience of needing a used car for my step son and we saw a 2008 Lexus ES350 passing by Royal Auto Stopped and "Moe" the owner assisted us. We decided on that car and I must say we received a 5 star experience We had visited many other local used car dealerships and most were text book shady experiences We purchased the car and things were great until approximately 16 days later we experienced a transmission failure. The AZ Used can lemon law is 15 days or 500 miles. We were out on both as we had 1000 miles and 2 days past the warranty from purchase I have seen this a million times in my career now knowing this repair is costly assuming $2800 repair bill min The transmission failed on I10 in Tempe. I called Moe and not only did he offer to help he literally drove immediately to the location of the break down. This man shows up with computer equipment and diagnosed the break down and arranged for the vehicle to be taken to his dealership. I knew legally there wasn't a thing we could do and there was no way that there was an issue when we purchased it. Moe told us the law and then estimated the repair costs $ 2800 retail. Knowing vehicles all my life Moe is as honest as they come. My step son no way could come up the $2800 cash needed after just using 2k cash down payment Moe arranged for us to only pay half the cost at a "wholesale dealer cost " not retail and let us make payments to him for the repair. So this man ate the cost up front at his facility refusing to use a " rebuilt " transmission and only insisting on an original transmission Knowing the auto industry Moe legally and morally didn't have to do a single thing for us. His obligation was fulfilled legally Royal Auto Group has to be the ONLY stand up used car dealer in the Greater Phoenix area rest assured He is truly a "CLASS ACT" and isn't like any other used car dealer. The place is immaculate and so down to earth and is as Professional as they come I highly recommend this place. You can't lose as Moe is there "After the sale". I Was also impressed with the selection of cars. All front line vehicles

In the past I've been lucky with dealer service advisors and mangers until recent changes in…read moremanagement. A friend recommended Brian Kirk at Royal Auto Group. Every mechanic was welcoming; the shop manager, Moe, introduced himself. Never felt more valuable at a service center. And they treated me like I had a brain (not like a silly woman who doesn't know anything about cars) and explained/showed what was wrong and why I needed other repairs. Did the basics today, oil and tires. Got incredibly reasonable quotes from Brian (owns space at Royal Auto) for struts (leaking. Badly.) and shocks; motor mount; and tyranny mount. He also ranked the quotes on what needs to be done first, second, etc. Will also be doing tire sensor and a couple other things. I found my forever car doctor. Thanks, Brian.

I am extremely happy with All Price! I found a Prius that I wanted to look at online. I was buying…read morea car for my son to learn how to drive and eventually use for school. I didn't have a huge budget, but needed to have something reliable. As it turned out, I didn't fall in love with the car I went to see. There was no pressure applied to move forward. Jeff however, had a line on another vehicle that would be coming in with low miles. I was very interested and asked that he contact me with the details when available. As promised, this car was in fantastic shape, had all the car fax information and was at a very fair price. I do not personally care for negotiating over a price so this was important to me. I have purchased my fair share of cars in my day. This was a top notch transaction. They are very professional and perform with integrity. The battery warranty was a life saver. While the car has low miles, it's 12 years old. I suppose it is fair to expect those old batteries to wear down. After about 6000 miles, they fixed/replaced the battery with no hassles! I've been driving my sons future car to save on gas. When I turn it over to him, I see another Prius from All Price Auto in my future.

From the owner: With years of experience serving the Phoenix area, our dealership is dedicated to offering…read morehigh-quality, pre-owned vehicles to our customers. From the moment you walk through our door, we're committed to providing you with a great car-buying experience. With our skilled sales staff and financing options, we'll help you get the vehicle you want, at the great price you deserve. Our goal is for you to be so delighted with your vehicle purchase that you'll come see us when you need your next car and will happily recommend us to friends and family. Customer referrals are the ultimate compliment. With many vehicle shopping options available, we differentiate ourselves by understanding our local car-buying community and satisfying its needs; helping valued local customers like you, find the vehicle that's the "right fit." Feel free to browse our inventory online and check out the Featured Vehicles section on our homepage. If you see a vehicle you like, submit an online quote request, or contact us to schedule a test drive. To learn more about our dealership and how we can help with your next vehicle purchase, please call or stop by in person. We look forward to meeting you.

GREAT Service department adviser, Cesar, and Tijerino,…read morealways pro and polite. Recommended

Disastrous buying experience - do not recommend…read more I purchased a used vehicle Sunday night 3/15. I told my salesperson that I felt uncomfortable and unready many times but was told the deal was "practically finalized" even before I set foot in the finance office. I got there at 6:45pm and they had me there until almost 11pm. I drive the car to work the next day and I notice a significant vibration when idling, to the point where it was uncomfortable. Additionally, my check tire light came on (later learned it was due to a not full tire) and suuuuper hot air was coming from underneath the car when I was standing outside of it while running. I inform my salesperson of this Monday evening, and they instructed me to take the car into service the following day. So, I have to take off part of my work day to do this. 8am Tuesday morning I show up to the service bay, and they tell me I need to go park my car in the lot and talk to sales as its under their purview. Not a great start. (I was later apologized to by my salesperson for the oversight) They eventually look at my car and claim there's nothing wrong with it except the tire that needed filling up. I was very disappointed that my concern wasn't taken seriously. After two hours I go home, defeated, and do some researching. Turns out that Honda released a service bulletin for 2015 CRV's relating to vibration issues (https://static.nhtsa.gov/odi/tsbs/2016/MC-10204266-9999.pdf) I go back in later to bring this to their attention, and also ask what my options are for getting a different car. They first tell me I'm eligible for an exchange, then 20 min later they say that's no longer possible because the deal was finalized and I would have to sell the car back to them. Incredibly disheartening. I will say that the manager who spoke with me was very kind and committed to getting answers for me, which I appreciated. Their offer to me was to come back in for service on Friday (even though I said I could take it in earlier like Weds or Thurs) and they will have a different technician take a look at it. I've spent a total of 6 hours at this dealership so far this week all because I purchased a vehicle, which should have been an exciting experience. I'm writing this review to bring serious attention to my experience and I hope that my concerns will be addressed at the upcoming service appointment.

I am not happy with consolidated auto, I brought a suv and right off the lot it breaks down and…read moreit's been in the shop for weeks, if a engine needs to be replaced shouldn't that happen before you sell the vehicle? then when I get it back it breaks down again, then they do the blame game on the consumer, I hoped I could have the piece of mind when I buy from a dealership that they sell me a solid vehicle, not one with a lot of issues...a warranty is only as good as the dealership, I wouldn't not refer them to anyone. I don't know what is going on with them don't they do inspections or are they trying to get away with something? They think you know nothing about vehicles and they treat you as such. If I buy a vehicle I would and want to drive it in good working condition.

I would like to take a moment to give a big GOD BLESS YOU to Consolidated. They are a fair…read morebusiness run by real people. If you are looking for a car, try CONSOLIDATED... Tanya B

I highly recommend Cory Miller at Centennial Leasing & Sales. After weeks of struggling to get…read moreapproved--with no credit history, no co-signer, and no trade-in--I was only offered very high interest rates on older cars. Cory completely turned things around. He found me a low-mileage 2025 Kia Soul LX still under warranty and worked directly with my credit union to secure a much better loan at 9.6% for 63 months. What really stood out was his level of care--after the purchase, he sat with me in the car, walked me through the features, helped me customize the settings, and even linked my phone. He made the entire process easy, stress-free, and actually enjoyable. If you think your situation is tough, Cory is the person to call!

If you want to be treated right you need to try out this place. The new office in West Sun City is…read moregreat. No body to hassle you. Talk to Steve great person.

This has been 1 of the best used car dealership experiences I've ever had! They had transparency,…read moreintegrity and great customer service! I bought a 2014 Infiniti for my son this last week. We paid in full so there wasn't any back & forth with any banks. Luis made this a very smooth & easy transaction!! We are very pleased with the purchase!! Definitely will come back and consider this spot before any other on any future purchases. Also would like to add that my husband and I were pretty impressed with their inventory. They have a big variety of vehicles & trucks; in real good condition!

Terrible sales workers. They have no clue how to answer your questions and communication is trash…read more I test drove a charger and it had multiple issues! After telling me if was getting fixed I asked to inspect the vehicle while it was on the lift. Not a single response since then. They know their cars are shit. Avoid this place.

Dylan was amazing and really got us what we wanted and for the right price! Miles also helped with…read morewrapping up the deal to put out search to an end! I would recommend everyone to go!

Excellent customer service and easy to schedule appointment. Full explanation and detailed receipt…read moreof services.

i would like to retract prior review and give this company a 5 star review. Fernando and his team…read moreworked around the clock and got us in an almost brand new Nissan Rogue. They really helped us out and remedied the situation I would definitely recommend this car lot. We wouldnt go anywhere else to purchase a car. Thank you from the bottom of my heart, you kept your promise and I apologize for overreacting; hope you can forgive my reaction.

From the owner: We specialize in helping customers get approved fast, even with bad credit or no credit history…read more Our focus is on affordable used cars, low down payment options, and simple financing solutions that help you drive away the same day. We work with real budgets and real situations, making car buying easy and stress-free for drivers in Phoenix.

Just bought my 3rd car at Auto House. I set up an appointment with Kayla. She had the 2019 Jeep…read moreready for me when I got there. Kayla was friendly, no pressure. Answered all my questions and worked hard to get my deal done. She's terrific. Auto House will work with you which is why I keep coming back. And they have great vehicles. We love our Jeep!! Thanks for all your help Kayla!

'Everything! Steven is the go to guy for service he had ny car back to me in less than a week!…read more Master cylinder hydraulic system went bottoms up, he replaced it all and fixed another problem. They have been fair with everything i've had fixed. Its a 2004, so its bound to have some issues. But its a beautiful car, I'm happy as can be! I am not someone who gives positive reviews to someone who I think has ripped me off. This is my 3rd car purchased @ autohouse. I will go back for my 4th car. Its all about Loyalty. 'Anyone who has problems with anyone @ Autohouse, imo, has an attitude and needs to adjust it because these people are here to help you!