Great service, nice guy. I live in Indianapolis and needed to get a vehicle I wanted to buy…read moreinspected prior to purchase. Mark was quick on the job, doing the inspection on very short notice. His many photos are valuable to assess the condition of the car as well as a great way to document the car prior to shipping. I couldn't be happier. Well worth the money spent. If you are buying a car online from a Phoenix area dealer, I highly recommend Auto Detectives to inspect your purchase and protect your interests.

Family owned and operated making you feel like a guest in their home. Highly recommend you come see…read morethese guys for your automobile needs. Found my grandfather a truck he wanted and deserved. Thank you for making my grandfather and veteran happy with his truck.

I got a super rare car here, just the make and model I was looking for. They gave me a good deal,…read moreand kindly guided me through the buying process. It was pretty painless. Not only that, but they were super supportive and answered all of my car newb questions.

This was the BEST Car Buying Experience my Husband and I have ever had! To start off Ed Faitrouni,…read moreowner of Matrix Motor, reached out when we were first interested in the 2018 Audi he had on CarGuru. His phone call was kind and not pushy at all. We asked if you could hold the car for us till after the holidays and he said not a problem. When we arrived at his facility, he had an excellent hand picked selection, clean showroom and an area where you knew he took pride in his business. Not once did Ed pull any sales tactics on us, he described the car, which was in extremely great condition, the features on it and how it handled driving it. My favorite part, since I was going to be the main driver of this car, he included me in all of the conversation and spoke to me as well as my husband, just like a professional would do. I took it for a test drive, and everything he described was correct, the car drove like a dream and really had all of the amazing features an upscale car like this Audi should have. Ed explained to us the care he takes in selecting his inventory and he makes sure that the quality of the car will make his customers happy. I knew before exiting the car I wanted it. So now comes the part most people hate, but not this time. We sat down discussed numbers, and including me in the whole conversation and came to an extremely reasonable agreement for this car, no haggling, no hidden fees, exactly what we though was reasonable for this car.... if that wasn't enough, Ed accompanied us to the Title/Registration location to make sure all titles, for our trade in, and for the new car were taken care of and there was no hiccups!!! Seriously that is the BEST service I have ever seen!!! Ed understands the importance of relationships with people, he took care of us, treated us respectfully and kindly. I give this establishment a 10/10 and we will never buy our cars from anyone else. PLEASE if you are looking for something nice and want the best car experience ever, call Ed. He will take care of you!!!

I've been buying and selling cars trucks and parts from western sales management for over 20 years…read morenow. I can't say enough good about how the Cadzow's have run such a fine auction. If your looking for good municipal vehicles they always have plenty. If you have something you want to sell they can sell it for you. It's amazing what you can find in the miscellaneous yard too. I've bought so many neat things over the years and saved thousands of dollars over having to buy new. My hats off to WSM. Keep up the good work.

I recently purchased at this auction for the first time. I interacted with the office staff twice…read more The first time after I won my item I called the office to inquire about their process and they were super helpful, friendly, and extremely patient. They were happy to assist and didn't make me feel like I was an inconvenience. They truly made me feel like a valued customer. Same quality experience upon picking up of my item. I bought a vehicle during covid through their online only auction. You can still preview in person but the vehicles are locked, they don't hand out keys, and you CAN NOT start the vehicles / check for codes, nosies, etc. They do leave the driver side window cracked so you can smell for odors / smoke. This particular vehicle I bought sight unseen other than the photos and description online. The photos were accurate and they did an awesome job detailing the truck. Now some advise, 1. don't bid on a vehicle without expecting to put money into it, these are used vehicles and they are at auction for a reason. 2. Set a max budget and stick to it. (Make sure you calculate the buyers fee AND sales tax into your price. 3. Understand they sell vehicles from many sources, consider the source of the vehicle and why it may be there. 4. I strongly recommend previewing the car in person before bidding, at least check for tire wear, leaks, missing components (spare, etc). 5. Run a vehicle history report. If you stick to these guidelines you will have a great experience and mitigate your risk. There is the potential for some great deals.

I only take my vehicles here, I had bad experiences at other shops including Dealerships…read more This one is great, Ray's European Garage is the best and great value estimates. Leo is Awesome and Very Honest. Great Quality Mechanic and Great Customer Service. I Highly Recommend!

Hands down the best Mercedes Mechanic in the Southwest. The value and quality is unlike any shop…read moreI've been to in the US. I have owned many Mercedes and they recently performed extensive repairs on my 50k mile 2015 ML63. They replaced the coolant and turbo lines. Serviced both differentials, replaced all filters, intake manifold, etc. The price I was quoted was actually more than I was charged. Truly a high quality shop. Leo, the mechanic was extremely communicative throughout the process, sharing thorough feedback of progress and final solutions. Ray, the owner, was a responsive delight to work with. I would drive cross-country to use this shop. Thank you Ray's

I am not sure these guys are still around but I bought a car from them via eBay in 2010. I worked…read morewith Jared and he helped make the process pretty painless. He helped me facilitate the paperwork for the purchase and with my lender before I arrived in town from the SF Bay Area. They picked me up at the airport and took me to their office basically across from the airport. My total time of boots on the ground was only about an hour and that included driving to Chase to pick up the loan paperwork a few miles away and drive it back to DbN. Again, not sure if they are still around but I would highly recommend for value and their share of work with the process. Their website now fwds to a page in construction at http://www.autonetsystems.com.

I noticed a car advertised at a good price. I called Direct by Net (Tempe location) and they…read moreassured me the car was still there. A half hour later, I arrived and surprise, they just sold it. They told me this to my face. This was a car that had been advertised for well over a month (I had it saved on autotrader that whole time). So be warned - that great deal is just a scam to get you to drive out to them in hopes you'll buy something else. Hopefully this review will at least keep others from wasting gas money and time.

Great prices and great customer service from start to finish, Leo made the process very easy. We…read morepurchased a couple of moving trucks from this small dealership in the last year and can trust them on purchasing more as our business grows. He also made sure that my drivers are educated on how to work the trucks so that no issues arise, so far I've had zero issues.

Leo sold my son a 2018 Isuzu Ftr box truck that has been in the shop more than on the rode. We have…read morespent 1000's of dollars with no success in finding out what is truly wrong with the truck. Charged me to clean the DPF which the work was never done. Had to pay someone to take the company to actually have it cleaned. However Leon charged me close to 2,000 for the same thing. The truck had recalls from Isuzu that were no taken care of before he sold the truck. He saw 2 young men and took advantage of them. Don't trust him

My friend referred me to this shop as my car was vandalized. They were very fast and informative in…read morethe beginning of this process. Fast forward TWO months later I can't get a text nor anyone to answer a call. The voicemail is full so I can't leave a message. Keep in mind the car needed repainted, door trims replaced, tires replaced and here I sit. No idea what to do at this point. I just want my car back!! Update: here we are 7 days later. After last review I was contacted almost immediately and they said I would have my car today. Guess who's not answering a phone or text and guess who still doesn't have their car.

Excellent, personal service. I even got a ride home to get my ID and then to the rental car…read morelocation. Quality of work was spot on! I'll never go anyplace else for bodywork. All the staff is so friendly.