Took my 21' lowrider s to get a diag to fix a crank no start. Ended up blowing the crankshaft out of spec. Settled with a rebuild on the motor and upgraded some parts. Bike got into the shop January 14th, just got the bike back August 18th. If you want your work done in a timely manner don't go to this shop. Also took my S&S crankshaft 3 months to show up when it wasn't on back and called S&S directly and confirmed that. They also had 3 different service advisors in that time span. Got hit with every excuse in the book as to why my parts weren't showing up in a timely manner and ordered half of them myself because of this. Their service advisor is an idiot, was told the bike would done between 11-12 sat around for 45 mins before it was actually finished. They also forgot to order half of my parts for the rebuild, called me n told me that instead of just ordering the parts and biting the bullet on their own mess up. Dyno numbers were also disappointing. Going to have to take it somewhere else for a retune, and spend more money. Don't waste your time or money here. read more

These guys have stuff that Harley don't even carry. I'm an old school guy and I love my Dyna's and when I need something for them, I can almost be sure that Ramjet will have it or can find it when the dealers won't even try! Plus, it's funny to listen to the guys interacting with each other especially when the older ones start going back and forth with the younger ones! A little far for me but definitely worth the drive! 5 stars!!! read more

beware: save your time and money, ramjet has without question the very worst customer service in the entire phoenix valley area. made a legitimate purchase of an in stock (no special order) part and 30 minutes later i found out my "real" harley davidson mechanic had already ordered so i went right back in (again 30 minutes later) brand new unopened part with receipt and these people will absolutely not return them, period. did offer a "non transferable" store credit that you're not even allowed to sell or give to someone else to use either. extremely unreasonable, unprofessional, smug young guy stands there with his arms crossed smiling at me the entire time im trying to reason with these people. "nope, no exceptions period," smiling at me walking out after, also by the way getting completely ripped off on the price, zero accountability here. unprofessional and beyond reasonable. save your time and money and shop anywhere else in the phoenix valley area. never again will you get my or any of my brothers money. you lost several customers. times must be tough for this shop to have a "zero returns" policy. they apparently need every dime they can get to keep the doors open anymore... grade: f read more

Ramjet Racing Performance Cycles - Motorcycle Dealers Near Me - Phoenix, Arizona

Terrible customer service! Call/emailed multiple time for quotes on handlebar installations, new tires and oil changes and never get a call back after they stated they would call back with a quote. Guess they aren't really interested in doing the work. read more

Ordered parts, quick delivery, recommended , took two weeks to get all the parts, I would go back. read more

Ramjet Racing Performance Cycles - HPi exhaust and tunnel ram air cleaner - Motorcycle Dealers Near Me - Phoenix, Arizona

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Tony & his crew were nothing short of amazin! My Dyna was randomly dying on me and even though I rode her to the service shop they were able to solve the problem! The turnaround time during a holiday week was incredible! They truly hooked me up! Would highly recommend going here for all your bike needs! - Raven J read more

These guys have always been super cool to me and have been very helpful in ordering the correct parts for my bike. I hear a lot of bad stuff about the place but I think those people are just a bunch of Karen's. Keep up the good work guys. read more

These guys are awesome. My bike broke down out front of their shop and they treated me like family and helped me get my bike into my transport vehicle. I didn't even buy anything from them and they were really helpful, if I do end up getting a bike I'll be going here. read more

Ramjet Racing Motorcycle shop sabotaged my engine because I complained about how long they were taking. I very seldom write reviews, which will probably show in this one. I'm retired, and finally took the leap to travel and see some of this country. In a DIY RV pulling my bike in a trailer, I began my travels by going to some famous bike rallies around the country. Yes, I'm trying to live the dream. Travelling through Phoenix working my way to Daytona Bike Week, my Harley blew a head gasket on the front cylinder. Since it has an S&S engine, I searched for shops familiar with these engines and was referred to Ramjet. When they inspected it I was told it was a 10-12 hour job and with their work load at the time, they'd get to it in a couple days. Two weeks later, my bike was still in the showroom untouched. I was disappointed, and complained to the service writer. When they finally began repairs they claimed the cylinders were worn enough to warrant a top end re-fresh, that included boring the jugs and replacing the pistons. Since the engine only had 20,000 miles on it I was quite surprised to hear a top end rebuild was needed, but because it is a high performance engine I agreed to the repairs. After taking 5 weeks to complete the repair and a day to properly break-in the new top end, I had only a few days left to get to Daytona. Hauling the bike in a trailer, the next time I started the bike was in Tallahassee. It immediately made some very loud noises, and I had to find another shop. "The Shop, Parts and Things" in Tallahassee had it on a lift immediately. The diagnosis was a stuck lifter and when the lifter was removed, we found an incredible amount of large metal chips. Normally when any engine is breaking in, tiny flecks of metal will be floating in the oil. But not large metal chips like we found. The engine needed to be torn down to clean out the shavings, which had already destroyed my cams and oil pump. That's when we learned that much of the old burnt head gasket had NOT been removed when the head was replaced, guaranteeing its' failure in the very near future. When I asked the manager/owner Tony Rei about our findings, sending pictures and depositions from the certified mechanics that performed the repairs, he said "It's after the fact" and he was not accepting any responsibility for the metal chips, damage to the engine or the poor workmanship. In fact he claimed that I must have put the big metal chips in my own perfectly running 20,000 mile engine, to hurt his business and burn him for a new engine!!! The leftover burnt head gasket was something I made up! The chips did their damage....causing the cams, lifters and oil pump to be replaced and scored cylinders to need re-machining, all at an out-of-pocket cost to me of over $6,000.00, another several thousand in other costs, two months of my retirement and missing an event on the other side of the country that I'd been dreaming for many years of attending. I'm on a fixed income with very little assets, just trying to see some of America before I can't travel. read more

Ramjet Racing Performance Cycles - Motorcycle Dealers Near Me - Phoenix, Arizona

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Leaving this review for my husband since he doesn't Yelp. Zero customer service. He walked in on 8/29 and there were 4 or 5 guys behind the counter chatting. He was there about ten minutes and needed new grips for his Streetglide. Not one person came around to talk to him so he left. We were also looking for new helmets. He went up the road to Harley. read more

I've been coming to Ramjet many years even before the big move to their newest building . They have all the best performance parts for your bike if it's a dyna , softail , fxr ... he'll even if you want rad merch this place has the gear you need . I've bought many many things from Mr Tony's shop . Do believe the hype it's real . They do have all the best parts followed with some of the best knowledge about Harley . Don't believe me go else where , you'll end up back where you started at Ramjet Performance Cycles . read more

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Ramjet just installed the RaceTech gold emulator system in my forks. They did a great job and very quickly too. The change is a huge improvement over the stock suspension. Nice job guys. Highly recommended. read more

The best damn motorcycle shop on all of Arizona! They have the best damn parts around! read more

Ramjet Racing Performance Cycles - 2006 Lowrider - Motorcycle Dealers Near Me - Phoenix, Arizona

Don't believe everything you read about a fully stocked parts dept. used to deal with the original crew and it's was nice. Things were in stock. Counters were full of parts. Most of the guys were somewhat knowledgeable. Then the operation moved to the new building and went down hull so fast it isn't funny. Simple parts for evolution motors are not stocked. The parts on display for the twin cam engines are not stocked. Went in there to buy an S&S motor amd a Baker trans for my build and was blown off by some young kids at the counter who would rather answer phones than actually wait on a customer. Fast forward to today and I got the same treatment when trying to inquire about the most common carburetor ever made. An S&S super e.. Got ignored for a phone call while two other lackies were gabbing like a pair of old hens, ignoring a 700-1000.00 sale cause I needed other things.. goodbye guys. Amazon is my new friend and shipping local has got me nowhere. Might go back if the dad takes it over again. There was a guy who could run a business!! read more

Ramjet Racing is the best shop in the valley! The parts department is always helpful and the service department is fantastic. Would highly recommend going here for your Harley needs. read more

my husband takes all of his bikes here and has had nothing but GREAT service! the employees here are always fun and friendly, and its always a very welcoming environment. Professionalism is top tier! we'll forever be ramjet customers :) 10/10 recommend!!! read more

I've been here 4 times and have never had a good experience. Customer service is bad at best and they won't know what you'll need if your asking for help. They've given me the wrong parts on multiple occasions. On one occasion advised I buy parts that ended up being the wrong parts and wouldn't let me return. Instead they gave me a store credit but wouldn't give my money back. On another occasion they gave me "everything I needed", I drove all the way home and then had to go back because they were wrong. I will say they do have a variety of parts available and the only reason I'd ever come here again is if I knew exactly what I needed and didn't want to wait for shipping times. Waiting on customer service might take just as long as shipping though. One of the few motorcycle shops in AZ that has good inventory so 1 star is deserved. read more

Hey, we had fun going through the swap meet taking place today, it was fun even though we aren't into HD. Check out the cool pix l took today! read more

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My wife and I went to a swap meet there. What a fun experience with lots of vendors selling complete bikes all the way down to the littlest of nuts and bolts. What a wealth of knowledge and experience shared from all those who participated. They have another one March and then again in April. read more

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If I could give negative stars I would. We went to this company to have braided steel cables ordered. We told them EXACTLY what we needed and they argued with us about it. We told them to order what we asked for and we paid. When we got the cables and got home they were not the correct length and one was damaged. We went back the next day and they refused to take them back and even accused us of damaging the cable we had literally just gotten from them. WORST CUSTOMER SERVICE for an EXTREMELY EXPENSIVE PRODUCT! Don't use them unless you want to get screwed over. read more

Been a customer for years, never had any issues with anything. Don't pay attention to the negative reviews, Tony's totally reasonable and the whole staff is good dudes read more

I got a huge lump sum of parts and Tony helped me out with all of that and he's a bad*** mfr! Tim also helps me everytime I come in and I gotta say, all the guys are great but Tim's the fkn man! Goes above and beyond with his knowledge and advice!!! read more

Took my bike in just to get a quote for damage from an accident. Was going to do the work myself once I got the check from insurance but once I got the quote it was too low NOT to have them do the work. Save myself the sweat and time in the heat. Couldnt be happier with the results. Deff 5 stars. Will be back read more

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Take elsewhere. It took them damn near a month to do a 10 hour job. Good work but come on... a month!!

Great help from Jerry, I was having a problem with a custom rear master cylinder and the plunger. After several attempts to find a replacement with no success. Jerry suggested his counter Ramjet car shop and thought they could help. He was absolutely correct. I explained the situation and the part I was looking for. After review, they welcomed the challenge and suggested one of the guys in their car shop. That gentleman had the correct tools to help with the existing part and made it functional again. Kudos to Ramjet and the guys working there. A lot of attention and help on custom part with a good result at no cost. Thank you very much Don Schank , a new big fan read more

I rarely see yelp , ratings , media etc.... but was looking to see if any new info or pics and saw the last review which has nothing to do with the shop, service , expertise in the industry or anything else so heres my 2 cents! I've used Ramjet for years, known him and T-bone for a long time just don't see them as often anymore , they are into motorcycles , cars , having a good time and staying close with friends and family , the Club remark on the last review has nothing to do with the shop nor does it have anything to do with what people know or who they know in a wide spectrum of motorcycle riders!!!! All I have to say is if you need a part they have it if you need it fixed they can do it!!!!!!!!!!!! As for the guy that posted that review go out for a ride or find some people to ride with and you wont have to worry bout negative shit in life............. read more

This is the worst company I've ever dealt with. So Many people I talk to have the same problem. They charged me for work that was done wrong and caused more problems. I have video and picture proof. They are letting death traps roll out of their shop. Calling the bbb and 3 on your side. read more

Had a great experience at Ramjet today while working on my 1999 FXST. They got me all the hardware I needed and lent me a tool I needed to complete the job. Will was awesome! read more

I like the guys here, like the location and like the store, but Luke tried hold me up for spacers on a nee rear wheel that I was able to put on myself with no spacer and no wait. If I am gong to pay and wait, you better know more about Harleys than I do. read more

The ramjet guys are great. Their culture is rad-they're stoked to see people stoked on their bikes. I'm really inexperienced when it comes to Harley's, but these guys are patient and really know their stuff. Highly recommended! read more

I wanted to love this shop. I am a female motorcycle rider and it is important for me to find a place where I don't feel patronized or like I am getting royally screwed over. First, this place is a great place to get parts. I would highly recommend them for that and this is why they get 3 versus 2 stars. I had my bike towed there to get fixed due to a motor vehicle accident. So while I had to pay a deductible, insurance was covering this and they would agree or not to the repairs that needed to be done so no chance to gouge (not suggesting that they would because I never went to them previously). I had to wait for parts to come from Harley and it was explained to me that this would take some time. Understood. This part is out of their hands. But there was something else I wanted checked and they would kind of talk around it until finally one day I asked the manager to explain why this wasn't being addressed. He went on to explain (in a weird confusing way) that basically, if we take your bike apart to check what that sound is, you will have to pay for that each time we have to take components apart. I asked if like with others places the labor would be applied to the actual fixing of whatever is wrong and basically he said that it was an additional charge. So if they suck and can't figure out what it is quickly, I have to pay for that ineptitude? Don't think so. (Note: that's not me stating that they suck but I don't know how good or bad their mechanics are). Next and this is what soured me on the whole experience, once all repairs were supposedly done, I found 3 areas that they did not check and should have since the bike was in an accident: steering lock (which he agreed was overlooked), front fender was clearly bent (your guys didn't see this when replacing my front tire that you made sure to call me about and upsell/suggest and was NOT included in the high deductible I had to shell out?), My mirror wouldn't stay straight (this he told me I would have to call my insurance MYSELF and ask if it should be repaired despite the fact that I told him it was not broken before the accident). So I took it to Buddy Stubbs up the road. I will provide that review on their page but it was a much different, more positive experience. Pros: * Respectful, not condescending * Great place to buy parts * Reasonable rates Cons: * Needs to be more customer-service oriented * Fix it right the first time and be more thorough * An apology when service is lacking goes a really long way read more

Called on their Full Service Special for $249.00. Big list of items inspected but then I asked what type of oil then they tell me the oil IS NOT INCLUDED and would bring it up to $380 the $249 is labor sure am glad I asked seemed like get me in and then in the end let me know that. No where in the add does it say oil or parts not included https://www.ramjetracing.com/service read more

So its getting late on a Saturday and I'm elbow deep into working on my hot rod, and needed some unique parts for the brake system. I live in Cave Creek, and no real hot rod shops up there for parts anyway. So I drive 30 minutes down to Ramjet Racing. I'm 10 minutes late for the hot rod shop.. they are closed.. bummer! But wait! The guys in the motorcycle shop are still there, and not only did welcome my being there, but one of the guys went over and reopened the hot rod shop and I was able to buy my parts! That's the kind of customer service we need more of! You guys deserve a shout out for doing a great job! Thank you! Phil read more

Started off Ordering a Trac Dynamics Swingarm for my Dyna and it was a mediocre experience. I got it quicker then ordering it directly but was given the run around on the shipping for it. Ended up getting it and continuing my business with this shop. Trac Dynamics Billet Arm requires longer shock bolts, i ordered these and was told i'd have them within a week. Waited a month, multiple calls asking where they were, finally had to ask the owner if I just needed to go elsewhere because it shouldn't take over a month for two bolts, and 3 weeks into it one of the counter people told me they weren't even ordered. Not the first time customer service has been terrible, multiple miscommunications over stuff, probably 5+ times i've called inquiring about parts ready to spend thousands and being ghosted. Waited for a month for any sort of reply regarding custom inverted triples for my bike, again had to contact the owner and then got ghosted again. I've been happy'ish with my in person experience and most of the guys are pretty knowledgable but the customer service is terrible and almost seems like the shop doesn't want to sell to me? I've had friends have the same issue. Kirk Taylor took my money and got what I needed. Wouldn't recommend this place. read more

I'm a guy who does all my own work with the exception an expensive piece of equipment is needed and not worth buying to use it once. Anytime I've gone there they have always had what I needed. From clutches and clutch baskets to cam and lifters, gaskets, fasteners, bolts....anything. You get a knowledgeable staff who's always willing to help. read more

This place is great for all phases of Harley Davidson motorcycles. I have 3 and this is the shop to go to... very friendly and knowledgeable. I had a chopper tank filler spout removed and a new one welded at a different location.... perfect job.... read more

I recently bought a saddle bag handle from Ram Jet Racing. I was told that if the part did not fit, and I did not attempt to assemble the handle, I could return the part. The part ordered by Ram Jet Racing did not fit my saddle bag. Upon trying to return the handle I was told I couldn't return it because it was a Harley part, but that I could sell it in their swap meet. This was so insulting to me! If buying Harley parts, do not buy from Ram Jet. If seeking quality customer services, this is not the place! Before even buying the part I attempted to get the parts manager to come outside to look at my dilemma. Instead I was told it was to cold for the man to go outside to look. I have two Harley Davidson motorcycles, and will not be using Ram Jet Racing anymore for my parts needs. read more

Tony and all the guys have a great attitude and help you get what you need even if you don't know what you need.

Ramjet has what you need or they can order it and make sure you get the right thing. Ryan or Kyle are who I usually deal with.

I purchased 2 invis-vin covers for 2 bikes one was too long other I didn't care for the fit as it was 1/8" from a rubber mounted motor exhaust . I called they said no problem send them back . Then I get an email do not send them back there used parts and unreturnable . That's just ridiculous . These parts are flawlessly new . Never Again with this company . God forbid there was a serious issue with a bike , motor etc. read more