I have purchased a battery for my 1950 Pontiac at this O'Reillys twice. They were the only place in…read moretown that had the special six volt battery which I needed. I went in there Sunday morning and they got me the battery by 4 o'clock that afternoon. Amber even help me put the battery in the car. The only disappointing part of the transaction was the battery had just gone off warrantee by less than two months! I had to pay the full price.

Eric was a complete disaster had no clue in the world what is happening and got mad at me for not…read moreknowing how to do his job, and said gonna wank something out of my car, he had the worst customer service attitude out there. I'm not trying to be rude but if you experience what I experienced in there you will be furious this man got mad at me for not knowing how to do his job can't remember a part that he told me might work and then got mad at me straight up yelling

Knowledgeable staff and have a good variety of parts. Depending on when you go there might be a…read morelong wait to get to talk to someone.

Hubby and I both found Ramjet's Speed Shop to have EXCEPTIONAL customer service, great shopping…read moreexperience, reasonable prices and an above average return policy. We ordered a large auto part requiring special shipping. When the product was received into Ramjet's possession, it was dented. We were notified of that damage and they would order another for us. They did. For reasons not due to any fault of Ramjet, the second order received also had a dent. They offered to try again on a reorder. The shipper used was from a parts seller and seems to be at fault for all of this for improper packaging. We finally were able to get our part in acceptable condition. Ramjet staff surely went overboard with their customer service to ensure that we got the product we wanted. In addition, Ramjet's Speed Shop offered us no charge on the shipping fees AND a store credit as well!! With the store credit, hubby was able to purchase other items. We have no issues with this company and will continue to do business with them. Everyone working there was exceptional from the sales to the office staff. THANK YOU RAMJET'S SPEED SHOP FOR DEMONSTRATING THAT TRUE CUSTOMER SERVICE EXISTS! WHEN HAVE YOU SEEN CUSTOMER SERVICE THIS FANTASTIC!!!! WTG RAMJET

Great place to get auto parts. I particularly like the store on Thunderbird at 40th street.read more

Thank you Bob & Landon for helping us exchange our battery. And the extra time you took to locate…read morethe purchase from Tucson. You are the best! Excellent customer service!

I was not the last bit surprised the store had a solid 1 star rating!…read more What a joke of a business. I get the vibe is only really for mechanics because the "customer service", I mean just simple kindness professionalism as in general civilized society. Not expecting; "hello how may I help you, can I help you find something, what can I do for you", etc.... NO NONE OF THAT. It would've been far too high expectations for that "gibberish"! Waking in through blank tinted doors, no hours or days of operation, no "enter/exit" on the door. Upon entry there are 3 people sitting behind 2 counters; 1 woman to the right "helping" (loose use of the word) a man with a couple of kids, the counter to the left; there were 2 people (1 woman & 1 man) behind it, the woman didn't flinch when I walked in, didn't look up, didn't mutter a word, probably very deep in her work star the computer. The man to my left as I approached, had his feet up on the counter (4 foot high) laid back chilling, dressed as a mechanic who just rebuilt an engine. With no direction approached the man, asking if he could help me, he said "picking up?". I was confused, said "no do I need to order online only? ". He then directed me to the other lady helping the man with his kids. After she told him, she cannot help, they do not carry that part, I approached. Stating "it's my first time in, I hope you can help me", she replied "me too".... I needed 6 bolts (automotive), I was referred to this location from the online bolt manufacturer... I asked "do you have (6) 5/8 x 18 x 1.5-2 inch bolts". The young woman replied..... "nope we don't carry bolts, can't help ya"... There was a brief pause, me expecting some direction as to where or who I may find these bolts to buy........ NOTHING. So I walked out. Very strange, guess it's a store for the trades people. ‍

Steve at the front desk when you walk in acts like you don't exist. No greeting or anything. His…read morephone is his priority. Extremely rude over the phone as well. Why do you have someone so rude working at the front when you first enter establishment. I will never give this place business again. The only reason why I came was because of Walter. The other young guys there are a little rough around the edges as well. But Steve is just rude. The black gentleman in the stockroom was really cool. He needs to reverse rolls with Steve. I'm serious

I have had several amazing experiences with Kevin and the group at Grunion Fabrication over the…read morecourse of several rather oddball projects. The first project that he tackled for me was the design and installation of a roll cage that was designed for SCCA and NASA club racing and track days in a Volkswagen Scirocco. Kevin did an amazing job of doing the research ahead of time to build a cage that not only exceeded the rules, but fit very tightly inside the car to allow clear and easy access between the A-pillars and the entry way of the door bars. The work was top-notch, the welds were amazingly done and the price was fantastic. The second job that Grunion Fabrication did for me was on converting my car to a full air ride setup. The vehicle in-question is a 1989 Volkswagen (seeing a pattern here?) Syncro Tristar Double Cab, which is a very difficult vehicle to convert from traditional coil springs and struts to bags. He had to build custom mounts for the air bags and do the measuring and verification of the shock mount, and was able to do some really amazing work to hide the compressors and the lines. He also built and entirely custom set of bumpers, sliders and an expedition rack onto the vehicle. When it was completed, he went out of his way to provide me with storage of the vehicle while my mechanic was tied up. All in all, they are a great company that I would highly reccomend to anyone who is looking for a company that has tremendous attention to detail and only uses the best parts. Plus, Kevin and his group are true automotive and truck enthusiasts, so they go out of their way to deliver and sell high-quality parts and accessories.

I've been a customer of Grunion since the beginning of 2006 and I would have to say that I've…read morealways had good to excellent service. As a fulltime fabricator I tend to notice a lot of DIY customizers get into projects way over their head. And instead of blaming their workmanship they blame the company that provided the part. I recommend getting it done right the first time. Although it's fun to work on your own cars leave the fabricating to the professionals. This is what they're paid to do. Unfortunately I no longer live in the Phoenix valley but thankfully Grunion has online ordering.. :) Thank you again Kevin for all the service you've provided not only for myself but my fellow enthusiasts... Aaron C

Dave, one of the managers, is awesome!!!…read more I had some issues with a recent oil change and I am still learning this vehicle. I was really stressed out with the low oil messages. I wasn't able to get the cap off to add oil. He took some special pliers off the shelf and finessed the top off. I appreciate his calm helpfulness in my stressful situation. Thank you again

Battery Buyer BEWARE!…read more I would highly recommend to avoid buying batteries from AutoZone due to their ridiculous warranty policy. I purchased a battery with an extenda warranty and upgraded gold status that failed after just 2 1/2 years, then it was prorated and up sold a platinum battery with a four year warranty, which has now failed after only 18 months. Taking the battery back to the store to exchange because it had a four year warranty. I was told that the warranty off of the new battery doesn't matter because the warranty only matters from the original battery purchase date?? What that means is they sell you a battery and then warranty it continue to give you bad batteries that have no warranty, therefore after... Buy once cry once so spend a little more at a more reputable place like Napa or your local service shop or even Costco for that matter and avoid the ridiculousness of them, not honoring warranties on batteries that are garbage to begin with!

Gotta come check these guys out! They won't be here long! Tom and Yair and took such care with…read moreme. Totally appreciated.

From the owner: Advance Auto Parts at 2760 E Bell Rd in Phoenix is one of the nation's leading auto parts retailers…read morestocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Phoenix, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

I bought a 3 year battery from AutoZone in June of 23. I had some work done somewhere else and…read morethey tried to sell me a battery. It was still firing just fine but I asked them to check it...tested bad and they replaced it and installed the new battery on the spot. The folks that work there are nice and very helpful!

Not many people care when your broke down in the middle of the night except TAMARA... she saved the…read moreday and went out of her way to help us get the starter fixed at midnight while juggling all the other customers. So professional and helpful. She deserves a big raise. We are grateful

Thanks! If it wasn't for Trevor being so awesome, I would've given cycle gear 1 or 2 stars for…read morelosing my records and not getting credit on that lame tire! Manufacture defect! I feel I wasn't treated fairly. This tire should have been replaced under warranty.

Overdue for this but I want thank these folks. Was on a road trip and picked up a nail in my tire…read more Normally I would plug and go home but I was far from home and the desert is big. Stopped here to get a new one but unfortunately they didn't have my size tire in stock. The young man behind the counter, Trevor, went above and beyond to help calling places all over Phoenix. Eventually found a shop that had what I needed and could do it same day. I have to say that kind of customer service is rare these days especially when I didn't spend any money there. Thanks again for the help.