Associates are really helpful, and nice. Products aren't always in the best shape. Managers can be a little faster when needed

Although this Walmart isn't open 24 hours, it's much cleaner than most. I don't feel so creeped out like I do at the chino hills or Fullerton Walmart. read more

Be careful when you make any purchases at the Brea WalMart! Three times I have purchased items and after getting home realized that the items had been returned by a previous customer and they were just put back on the shelf. One example from yesterday - bought weather stripping for the front door and the package states that it is 17 feet long... started to install on the front door and measured it... it was only 8 feet long! Another example - bought a 32" TV and got it home only to find that the screws were not included for the base. When I called electronics to see if they could give me the screws from another TV (so I wouldn't have to package it back up, take it downstairs, put it in the car and drive back there), I was told that they would "sell" me the screws I need????? What??? Be careful or better yet, avoid them. read more

Not everyone is friendly here when it comes to offering good customer service. I hope they greatly improve on this

I'm not a big Wal-Mart shopper mainly because there is not one in Tustin. I happen to shop at the Orange location a lot because it's closest to my home, but when I worked in Brea, this location would be a frequent Friday night stop before going home to get some errands out of the way. It was always busy, the parking lot 3/4th full and the checkers were slow as molasses. But most Wal-Marts you'll find are like this because cheap it cheap and cheap is good when you don't have much cash. read more

the anxiety level my body reaches when entering this store is not worth saving a dollar on diapers. Save the world, shop target.

The Best Oil Change Money Can Buy! $ 19.88 Lol ! It feels like it's free. Walmart Auto Center is the Best.

Unusually disorganized shelves in grocery sections. No herbs or seasonings available.

When I went to pick up my the people working there (including the photo center manager) initially refused to give me envelopes for my greeting cards. They said because their machine said it was just a print, that they couldn't give me envelopes. I showed them my receipt from Walmart.com (see the picture below), on which it CLEARLY shows that my order was for "5 x 7 Collage Greeting Cards." This baffled the manager who proceeded to tell me that it doesn't matter what my receipt says, because THEIR machine didn't list it that way. I told her that despite what her machine said, my receipt said differently and reflected what I ordered, so I should be given the envelopes that came with my order. She kept repeating that she didn't care what Walmart.com said or what my receipt showed, that even though I had designed my cards on Walmart.com and had a receipt stating my order in writing, that it was wrong. We went back and forth for a solid 10-15 minutes, until I pointed out (a few times) that because I had my order clearly confirmed as a greeting card, that it was ridiculous for her to continue to dispute the notion of giving me what I had clearly paid for. After quite a bit of frustration she FINALLY agreed to give me the envelopes that were part of my order, but acted like she was doing me a huge favor. I don't know what the disconnect is between the website and the store, but failure to adhere to the basic contract we entered into makes me extremely he distant to utilize Walmart's Photo Center again. read more

Walmart - My receipt that SHOWS I ordered GREETING CARDS. - Department Stores Near Me - Brea, California

Horrible customer service, ask to check if an item is instock. Some of them literally they say no didn't even bother to check the inventory with their computer. These guy are understocking stuff. read more

Worst Walmart. I tried to pick up the photos when they said ready to pick up. But since the person in charge was out for lunch and had to wait 30 more extra min. Made complaint to others but not willing to solve any problem at all. Wouldn't shop here at all. Wish there was a 0 star. read more

I come to this Walmart often and have never had a problem until today. I came with my parents looking for a crib and the one we wanted was all the way in the back and we had to take about 3-4 out in order to get the one we wanted. I went to ask for someone's help and the guy that I asked said he would get someone to help..we waited for about 15 min and no one showed up..I went back and asked someone else and the same thing happened, we waited 10-15 min again. We ended up doing it ourselves and when we went to pay the cashier got the manager for us and we had to wait longer to talk to her so she can just say "I'm so sorry". "I'm sorry" isn't going to fix anything. They have the worst customer service ever! read more

I will never come back. I felt so offended when I went here and I've been so many times. I went though check out paid for my items the lady didn't bag my stuff. So I'm putting card away and bagging my stuff she's already helping the next customer and then asked me if I needed help. I said I got it but hank you. As I walk out they scan my receipt and as I'm walking kit the door the alarm goes off. The lady scans my things again and when I walk out he alarm doesn't go off. Funny how that worked. Dont profile me because of my tattoos you don't know me or who I am and obviously I have money since everything on my body wasn't cheap. Not today Walmart not today! read more

Filthy, dirty, disgusting bathroom. I wouldn't have used it but I needed to go. As I was waiting in line to return something a couple ladies who were coming out of the restroom had disgusted looks on their faces and warned me it was really bad inside. Before I went in, the cashier at costumer service sighed and rolled her eyes and went in the bathroom. When she came out, she said it wasn't that bad, that it had just been cleaned not long ago and it just goes to show how dirty the women are in this town. Wow. Really? OK. That was an unprofessional statement. I thought that maybe it wouldn't be so bad. At least I hoped. Nope. As soon as I walked in, I was first hit with a stench that made me want to vomit. I saw the mirrors were covered in layers of water spots and you could barely see in them. There was dirty toilet paper all over the floor and the floor, walls, baseboards, fixtures, and well, everything was filthy. I would have walked out, but like I said, I needed to go. I opened the first stall, omg, dirty. I opened another stall, even worse. I went into the 3rd one as it had the least amount of used toilet paper on the floor and not as many stains on the seat. The stall walls were filthy and covered in a dirty, grimy mess. It looked like someone peed on all the walls then wiped their poopy hands in it and mixed it around. And not in just one spot - everywhere. I've been in some pretty dirty bathrooms, but this has to be one of the worst. Gas stations keep cleaner than this place. I know this is just a walmart and I don't expect much, but I thought they at least had some standards. This filth was not from one day, this was an accumulation of at least several weeks if not months. Obviously whoever is in charge of cleaning it is unqualified or just doesn't care and whoever is their supervisor doesn't care either. I find it especially disturbing that the cashier would claim it wasn't that bad. Really?! To top it off, when I was checking out I dropped something and when I went to pick it up I saw how filthy the floor and cashier stands were. They had thick black grease and dirt accumulation and looked terrible. I went to the manager to tell him about the bathroom. He and a cashier were laughing and chatting about a dvd. They talked about how funny the movie was while I stood there being ignored. WARNING: If I were you, I wouldn't buy any fresh food from this place as it may not be safe. This place needs to be inspected by the board of health. At least Target is clean and their staff are attentive. I'll take my money there. read more

5 stars.. yes 5 stars and here's why.. considering my last Wal-Mart experience had me traumatized. This was a complete different experience. I think it had to do alot with the fact we where here at 8:30am when most people are still sleeping.. What was suppose to be a quick purchase of the DVD Donnie Drako turned into close to two hours of shopping. The store was clean, they have EVERYTHING..food, clothes, photography, tires, fabric, electronics, furniture, I can't think of something I didn't see in this store, the staff was actually friendly and helpful. I figured out the key to make your Wal-Mart experience good.. GET THERE AS SOON AS THEY OPEN, this one opens at 7am. That way you don't have to deal with any of the Wal-Mart nonsense... no crowding, no rude ass people, no cashiers that are rude because they have had to deal with ghetto-ass people. No mess. It's organized, it's still clean, no children running a mock. I can't say this advice will work for every Wal-Mart but it did for us. read more

Prices can't b beat even on brand names. But don't expect the items lasting. Seems like second cuts. Check out my take longer. Be patient, checkers are disabled, literally. read more

Yes I know. Four stars for a Wal-Mart you say! But you gotta look at this one in general. Maybe because it is located in such a nice part of Orange County that I am giving it that rating. The cleanest Wal Mart I have ever visited. The staff here are beyond okay, at least much better than the ones by where I stay! This store has pretty much everything. Does get quite packed n the weekends, again, like all other Wal Mart locations! I like to step in a place where everything is in place and in order. Tis place just about sums it up for me read more

Overall the most organized Walmart in Orange County. It is simple to find the items I need. They recently installed the self check out lines which is great due to they usually do not have that many cashiers on hand. I always am able to find what I need that I am expecting to find at Walmart. They do offer in store Pick up which is quite easy to use. I have been to this Walmart since 2000 and overall am quite happy. Just like any other Walmart parking is a drag but once you find a spot everything else is quite simple. read more

Horrible customer service! I went in to ask if an item is in stock, seeing that it is online, and without checking their inventory, the employee tells me no. I even told him about what I saw online and he still won't bother to check for me. I understand inventory isn't always correct but you can at least check to please the customer. read more

This is one of the better Walmart's. Has a good automotive area and a McDonalds. Always good auto service from my experience. Great location on Imperial Highway, not too far from the 57 freeway. This one does not feel as cluttered as other Walmart's but it's still a Walmart with Walmart prices and merchandising. read more

Speaking strictly for site to store services, staff were slow. I haven't seen people mouth the words out while reading something since I was in elementary school. read more

We go to this Walmart about an hour before closing so it's not as busy. Maybe because this Walmart is in Brea, you don't see merchandise cluttering the floor like I've seen in other locations at the end of the day. Typical Walmart bargains. The staff are generally friendly. I do agree with another reviewer that they don't open enough check out counters when it gets busy. read more

I frequent this establishment multiple times per week. Place is clean, well stocked and prices generally are considerably better than grocery stores. The workers are friendly for the most part but I've run into a few grouches on occasion. One thing I despise is the supposed veterans, donations to the supposed needy, homeless dudes who linger and beg you for some chump change or a handout and even the girl scouts selling cookies. Ain't nobody got time for that... I gots ta go........ read more

This is about buying from Walmart.com. I had the worse experience. My order never arrived. It was sent by USPO. When I tracked it the PO said it was left on my doorstep which can't be done as I have a locked gate. Walmart insisted the PO left it, wouldn't refund my money or send another product, terrible customer service. Finally got American Express to dispute the charge and issue me a refund with no hassle at all, AmEx is great. Will never shop on line at Walmart again. Of yeah, it farmed my order out to another company that took no responsibility for the missing package. read more

Not a huge fan of this store. Small amount of grocery items. Employees are always rude. Every time I've ever picked something up in the back of the store there is NO ONE there. Every single time. Lots of employees walking in and out of the back room but no one cares I'm standing there. These employees don't care about their job. I've also had multiple mistakes made at the cash register on different occasions. I avoid going here as much as possible. read more

I just want to think Jose Vasquez In the tire center! He is amazingly professional, kind and honest. I can't cannot express enough what a great job he did for me and my Family. Jose is the type of person that you know you can trust with your safety When it comes to your car. Because of this great experience if I should have any future needs for my automobiles, I will always return ask for Jose. Thank you so much Jose! read more

I ordered a crib online for my daughter - it said it would be delivered to the nearby Walmart by Friday, and that would have been perfect since we had planned a baby shower for her on Saturday. Of course it was not delivered until Monday. Using their app to track the package gave me concern because when I checked on it on Monday morning I noticed it said it had been delivered to the store and picked up. So I went in to inquire at to its location, it took about 10 minutes for the clerk to find it (surprised that they did) and another 45 minutes for them to get it out on a cart. (btw - another couple had been standing nearby trying to get their order, no less than three clerks had asked them if they had been helped and they said "no". The clerk that had helped me had to finally stop getting my order an assist them after they had waited 15 minutes). So the clerk finally comes out with the package on a large cart and starts pushing the cart to the front but stops in the store and tries to find help so it can be put my car - unfortunately a space craft must of taken her away because it was the last I saw of her. So we pushed the cart out to the car - good thing no one asked for a receipt ( I will keep that in mind for future use - it was only a $400+ crib) and a miracle happened and one clerk who was collecting carts did come over to help. First and last time for Walmart online ordering. read more

It's your typical Walmart. Pretty clean, large selection of pretty much everything, and you can get some pretty good deals. This Walmart also has a frozen food section and other foods like canned goods, breads, chips, etc. also has a pharmacy. read more

This place is horrible. The only reason they are busy is because it is the only location in the Yorba linda/brea area. I use to come here for fabric since it is so cheap but I always have to wait for at least 15 minutes for someone to come help and the employees are the rudest I've encountered, no matter what department. I've sworn off this place and stick to target. No star if possible, stay far away. read more

As we all know, Wal-Mart is well known for its low prices and variety of choices for brands. Whether it be food, clothes, make-up, medicine, cleaning supplies and so on. Overall this location I went to is great with its customer service, except when I call for the Vision Center. It doesn't matter if I am calling them directly or through Wal-Mart's main line, the receptionist for Vision Center always answers and is polite. However, waiting for at least 30 rings for the eye Doctor herself is irritating. While I do understand they may not have that many people in their part of the store, they should have the receptionist at least come back to the phone and ask if you would like to remain on the line. This is my only gripe about this location. Otherwise, it's like any other Wal-Mart. Cheap, fast and convenient. read more

don't leave your car unattended when you go to the auto care services, my car it only need it just oil change, it came out with weir noise like if it need it oil, and had oil leak on the bottom because they left the oil nut loose from where the oil is drain when is change, also, damage under the car, we went back and talk to a manger" he got really upset, started to raise he's tone on hes voice trying to blame it like the car was already like that when we know it wasn't, he behaved so unprofessional and told somebody on the phone, that he had to cover hes workers. is not worth it, don't take your cars to walmart, 09/2021 read more

I've waited 3 hours for the tire center to check my slowly deflating tire (i was second in line btw). They said nothing was wrong. They checked the wrong tire... Now waiting another hour for them to take the nail out and patch it up. Never ever coming back. read more

Just encountered the rudest employee at Walmart. I'm trying to get one gallon water bottles out of the rack and they have them jammed in there so tight you can't get them out. This worker is stacking cases of water right next to me, looks up and yells at me, STOP, YOU'RE DOING IT WRONG. Steps in front of me and yells again, THIS IS HOW MOST PEOPLE DO IT. His tone was condescending, abusive, dismissive, and scolding. Needless to say, I let him have it, asked for a manager and loged a complaint. The only words that should have been coming out of his mouth were, excuse me sir, may I help you with those? He should be fired, but you know that won't happen. read more

I am sick and tired of buying dairy products and getting them home and finding they are expired. what does it take for people to take some pride in their work and make sure the product they are responsible for is within the product best by date. I normally check the dates but once in a while I get distracted and forget to check. I bought some yogurt on Sunday October 21st and when I took the yogurt to work and checked the date it was expired. It's not worth taking back I just threw it in the trash. It doesn't matter how inexpensive the item costs if it is spoiled. read more

Phenomenal store. There is nothing you can't find over there. I'm so impressed with their quality of meat. I haven't had a bad barbeque party yet. Again phenomenal products, great produce, good meat, great prices. I would definitely recommend it to friends. read more

The girl that was at the photo center didn't even turn around for a good minute. When she did she didn't greet me. She looked completely annoyed, was rude, and gave me attitude. Once when asking what I was there for and if my order was ready for pickup (obviously it was, I had just told her it was). And another time when she came back to give me my order. She tossed it on the counter and turned around. Didn't say a word. Not even a "Have a good day" or "Is there anything else I can help you with?" Very very very rude. Didn't catch the name of this employee, but she was an Asian girl with dark hair, and this was between 12pm and 1pm on May 18th. read more

Play the progressive political propaganda game with your t-shirt against Trump and watch us cancel Walmart and Sams Club cards. We can shop local for equal or better quality. I am/was a Sams Club shopper and Sams credit card user. read more

I went into Walmart the other day and the reorganized the store cant find anyone or anything at the store. Went into the bathroom bad though looked nice was not clean as it was in need of good cleaning. read more

I bought from Brea welmart a tasty set 99$ next day i found it 59$. I went to supervisor of customer services and i explain to her she refused to refund the difference, this is unfair. And she said you can return it and buy new one, i told her can i return it without box because i through it. She refused. Very bad way to sale this is unfair and not acceptable. read more

I was in the store looking for an as seen on TV item they said online was in stock and I couldn't find it in store. I was unable to locate an employee so I called the store, yes from inside the store. They kept me on hold for a while then told me all their as seen on TV stuff was in one location by the very last register, and if it wasn't there they didn't have it. I explained to her it said it was in stock online and she repeated if it want in that spot they didn't have it. Well it wasn't there. Went back two days later with a friend they had the item in a different place. So annoying also they had 2 boxes full of the product. read more