Terrific business for TVs and sound systems. Solid selection and they always have great deals well below Best Buy & Costco prices for the better systems. I've purchased multiple TVs for myself, family and friends over the years, but my most recent experience was exceptional. I purchased one of the highest rated, modern 77" TVs and needed it shipped to my home near Brentwood/ Stockton, and they offered it. I also wanted professional wall mounting (with no cables showing) and they offered that too. TLDR; The TV is spectacular, even with my highest standards. The price was reasonable. Service was excellent. Shipping was handled via their installer Brandon McKinney, who was absolutely exceptional. Ultra professional and gave me an installation that exceeded my expectations. He recognized my equipment and set everything up so I was rolling before he left my home. Top notch experience from store to home. I couldn't be more satisfied. If you're looking for a great TV, Video Only is the best source in the Bay Area. read more

Great Company! I never shopped at Video Only before. My contact person was Dominque, and Ken store manager. Both great people to do business with. Honest, genuine, and trustworthy. They refer you to their loyal installer Brandon. He's also a class act. He goes out of his way to accommodate his clients. I will definitely be shopping here in the future. I quickly learned Best Buy is a big rip off. Higher priced items. Do your research before buying any electronics. I highly recommend Video Only! read more

Ordered a Samsung 55 OLED no glare a couple of weeks ago. Salesman said would be in the following Friday and next for sure (their deliveries come in Fridays). Two Fridays later it is still not in and deemed to be "backordered" and will be in end of Sept or beginning of October. Today told me they had expected them to be in Labor Day, which is when I ordered it. So they knew then that there were shipping issues. Just wanted to make the sale, and then let the customer wait. Basically we have our money and you can wait for the TV. It will get here when it gets here. "Would you be willing to pick up in Union City when it arrives at our warehouse." Nope. In the meantime, I paid for the TV and can get it at other places (although $200 more) right away. read more

Went in last night to look at new TV I had a 13 year old 50" flat screen and since I ditched my cable it was all but useless. Was looking at 72"-75" smart tv's. Walked in guy walked up asked a few questions like how big what use what quality and budget. We talked a few options and ultimately settled on the Samsung QN70F 75" QLED with mini LED. Got home put it on the wall went through start up process which is wonky cause i didn't want to make a Samsung account but just used my Gmail Google account and it was great. YouTube l searched and loaded super fast! So far really happy with help and product. It was actually cheaper than Costco which was an added bonus. read more

Video Only has to be your go-to place to shop for televisions. We have been going there for many years and just when I thought we would order our new 77inch TV from Costco, we decided to check Video Only and they beat the Costco price! We all know Costco has the lowest prices so I wasn't even going to call but I am glad that we did. Video Only gave us $500 trade-in on our old TV. That was what we paid for it over 8 years ago. Plus you get the expertise of the staff. Jesse has helped us several times. We want to support brick & mortar stores and their prices make it worth it. Go to Video Only. You won't be disappointed. read more

Shawn took care of my husband and I! This place is awesome and has such great deals. We went with a huge upgrade with 77" Samsung and a sound bar! Great bang for your buck and the customer service was outstanding. Thank you Shawn and team for all your help! read more

In 2017, I purchased a 65" Samsung KS9800 for our living room. Sean was our salesman then and offered some really good advice for a TV based on our room size, technology bent, and budget. It was a great price from my recollection - the TV and extended warranty for less than the going sale price of all the local retailers. Fast-forward to now, our bedroom 32" Toshiba LED TV had a dying HDMI input so we went back to Video Only and who did I see again? Sean! But this time he was the store manager. I saw the new Samsung S90C and he gave my wife and I an informal tour. The price of the TV at the time was $2499, what Best Buy and Crutchfield and Amazon were selling it for. Sean said since we were repeat customers he could do better on the price. Out of respect for the process, let's say it was significant enough for my wife to say, "Um we should get that TV." Note to my married friends... my *wife* said this. With that I asked about extended warrantees and a wall mount. Let's just say it was A LOT less than the $400+ and $150+ cost of that *other* electronics retailer across town. We ended up buying the TV, extended warranty, wall mount AND a Yamaha RX-V4a surround receiver and TAX for nearly the sale price of the TV alone from that *other* electronics retailer across town. So the S90C is now in my living room and our "old" 65 tv? Let's just say out bedroom is now a mini-theater! Thanks again Sean and Video Only. I was NOT sorry! :) read more

Video Only - Hobbes & Shaw never looked so good! - Electronics Near Me - Dublin, California

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So I'm telling you guys out there.People do not go to video only they suck.They do not stand by stand by their words for there product They do not have good customer service.All they worry about is selling their TVS.Ect , they don't care about the customers and the supervisor Kenny he has no customer service. He don't care about nothing but selling a TVs and making money they don't explain nothing about the warranties or anything when you buy them? And when you call back to try to ask them about the warranties, they say, oh not my problem, that's on you guys......Video Only Sucks In Dublin read more

Samsung 77 inch tv failed after 379 days. Extremely poor customer service with Video Only and their ProtectAll warranty provider. My recommendation and past experience, do not purchase Samsung. Costco warranty is preferred due too two year manufacture warranty. I do not recommend Video Only, as well as Samsung products. I have contacted all parties involved with no resolution. With only less than two weeks out of the one year warranty expired none of the above provided resolution on a $2300 purchase. read more

I highly recommend going to the Video Only Store in Dublin. Talk to "Sienna" he is a very knowledgeable professional, that will listen to what your needs are and show you the best solutions. Video only has very good prices, but Sienna and other salepeople are pro's. Well worth going to video only. Ask for Sienna, he is very very good. 10/5 read more

Best prices in town and great selection. Knowledgeable sales staff. Local same day delivery.

Went shopping (on-line) for a bigger TV around black Friday. Decided on a Samsung '65 and compared prices in several places. Got the best offer from Ken at Video Only ($500 or so less than Best Buy, etc.) who suggested I buy that day as Sansumg would probably jack up prices the next day. Bought the TV and, sure enough, prices went up $500 the next day. Delivery, install, warranty was great. Would highly recommend checking with them before buying, like their ads say. Unfortunately, the set now seems to have a color issue; a weird blue tint suddenly appearing on flesh tones. I trust Video Only to make things right. Will amend review if necessary. read more

I've passed by this place so many times in the past. You know when their neighbors used to be this place called Hooters (wife: for reference purposes only). Anyhoo, it's now Thanksgiving weekend and even though I don't need it, it's 100% FOMO time so looking to get a new 65 incher. Best Buy and Costco are the go-to places, but a buddy told me about this place. Now, you walk into this place and it's like a step back in time. Except, there's awesome flat screen TVs in here. This place would make so much sense if it were stocked with tube TVs of yesteryear, but it's the yin and yang of linoleum floors and 4K TVs that make it work so good. Throw in the great service and insane pricing, and you've got a winning formula. We were helped by Dominic, who was super helpful and got us great deals on a group pricing. Thanks! Ended up with two 65 Samsung and LG OLED. Stunning pictures, hopefully we get to watch the Niners in the SuperBowl in a few months. One last thing. Your warranty pricing is a crazy good deal. I was surprised it wasn't mentioned to us. We got in for less than $100 on a 5 year deal on thousand dollar TVs. I'm the biggest hater of extended warranties, mainly due to the cost benefit factor. But even this was a deal that I couldnt pass up. Bravo Video Only. You got a couple new customers. read more

Very good prices on electronics and definitely the way to go for any upgrade or new equipment. read more

Video Only - 85" Samsung QN90A - Electronics Near Me - Dublin, California

I'm posting this review on behalf of my elderly parents who purchased a TV and soundbar from here. My parents keep raving about the great prices and exceptional service they received. Their staff was kind, patient and helpful. Their white glove delivery service was incredibly helpful in setting up the new TV and answering all of my parents questions. There was a small issue that popped up after the install and they promptly returned to address the issue and didn't charge anything extra. What a great business. read more

I had been doing research on a new TV and was recommended to check out video only. No regrets here! I checked out their website and was delighted to see that they had a list of their inventory/features associated prices already listed. This made it extremely easy for me to review and compare against other stores. I came on Black Friday and was overwhelmed by the many choices, but I'm glad I did because I was able to visually compare the one I originally wanted with other models/brands. I decided on the LG 55 inch OLED C1 TV. This model was obviously the most clear among the 55 inch options. It was priced at $1299 on the tag ($100 off MSRP) but when I went to check out, it was actually $1199! I was ecstatic about this deal. When I came it was busy but not crowded. I felt like service could have been better as I blatantly stood at the check out line to be helped but once the employees were finished with their previous customer they'd walk away and out to the floor, so I felt a bit ignored. I stood there for a while and had to flag someone down eventually to check out. Once it was done one of them politely loaded it successfully into my car, so that was nice! I am satisfied with my purchase and would recommend coming to Video Only to get the best deals on your next TV purchase. read more

I've always driven by Video Only and heard the radio commercials, but for the first time I finally went inside. I needed two new TVs and a Soundbar and wanted to see what prices were like since they say they beat the competition and let me tell you, it's true. I got a wayyyy better deal than what Best Buy, Amazon, Costco, or even directly from LG could offer. Sienna was incredibly helpful, super knowledgable, understood my needs and helped me make an excellent choice in some OLEDs and Samsung soundbar. The best part, they don't separate by brand, they organize the store so you can see side by side comparisons and make the decision for which brand and size you think works best in your home. read more

We recently purchased a Samsung OLED. Their price range is pretty good. But the installation person they recommended is non-responsive, he wasted our time. His name is Junior; beware: If you are recommended for installation with him, be ready to wait for weeks without responses. You better get your own if you need the job done. read more

Efficient Service: Dropping off my TV was a breeze. The team was helpful and assisted with unloading it from my vehicle. Thanks!

I just finished visiting Video Only for the first time. WOW I've never experienced an electronics company beating Costco and Best Buy. I've always purchased at Costco for the good deals. I never thought a local store would be able to compete. Appliance and electronics stores usually tell me they don't price match membership stores like Costco. Video Only didn't need to price match; their price was lower! They also have affordable extended warranties. I strongly recommend Video Only and will always check here when buying a TV or sound system. Justin was easy to work with and was able to answer all my technical questions. Ken seems to be the supervisor and was helpful. The team was relaxed, polite, and educated on the products. read more

I've always gone to Video Only. So misguided and the office manager, Ken Crawford was not helpful and would not listen to my issues. Very combative!! I'm not saying I wasn't in return as I was pissed off! I bought a 55" TV Fri. Told it'd be delivered today, Tues. I called yesterday to get a status as I arranged to work from home! I was told I'd know by 930am today. Every other company calls the day b4 to let you know. So I called at 958a today. I was told by Justin, he'd call me back. Nope never did. The delivery company called at 1008a and said between 430-630p. Far from happy as I wasted a day WFH! Called Video Only back and Ken was a jerk. It's called customer service!!!!!! I have always gone here but NEVER AGAIN!!! I feel like canceling my order especially after talking to Ken. He doesn't belong in a managerial role in my opinion as he doesn't treat or know how to treat them right!! read more

I purchased my tv from video only $1700 in Dec 2021 . It took them some time to deliver. then a month later I went back to purchase the extended warranty I didnt have the sell receipt on me but I had the credit card statement, the manager was adamant that this will not work. I am sure he could have pulled a copy from his computer but he refused. That was just over a month of purchasing . Low and behold the oled panel gave up after fourteen months. It will cost me around $2000 to repair according to LG representative. Now what kind of a customer service that was, I tell you, the worst. So here I am having to buy brand new tv at $1800 before tax read more

We had a great experience at Video Only. Aaron is quite knowledgeable and answered all our questions without missing a beat. Our new 4K TV and our sound bar and subwoofer are fantastic! Our simple tv replacement ended up being a mystery to solve due to our shaky internet connection. We've had problems with our internet for about six years and have had Comcast out at least five times yet they could never rectify the problem. Fortunately, the installers video only contracts with diagnosed our situation and resolved the problem, so now we have better speed than ever and more reliable too. We are happy customers! read more

The service was excellent. They have wide selection of TVs. The value was amazing. Look for Sean. He'll give you the best deal in town.

Indeed if you don't go here first, you may be . Justin just helped me out today and I was able to bargain for an even better price. He looked up the same set for me online at Best Buy and it was about $500 more. Delivery isn't free so if you are buying a 75" or bigger , you will need about 45" wide trunk clearance. For example, a RAV4 will not be wide enough read more

Video Only - Make sure you have a friend help set it up. - Electronics Near Me - Dublin, California

I got my 85" samsung QLED, I love this place. Cheaper than BestBuy, Costco. They do provide additional warranty, people over there were patient to answer all our questions. If you are around Tri-valley and looking to get TV, i would highly recommend to buy only from this place. read more

Very happy with our experience here, after getting mediocre service at Best Buy and no service in the TV section of Costco, which were the other two stores we considered for a recent electronics purchase. The selection is on par with Best Buy and superior to Costco, and the prices are lower than Best Buy and comparable to Costco. We bought a smart TV and sound-bar last Sunday from this location. They threw in a 10 foot HDMI cable for free (they give 6-foot ones free with Yelp Check-in). Our knowledgeable, friendly and no-pressure salesperson Ken C even upgraded our warranty from 1 to 5 years (for no charge!) once we mentioned Yelp! They recommended an installer who came to our place later in the week and put everything up to my wife's satisfaction, even moved a plug so we didn't have any wires hanging around. All for a very reasonable price. So you get a wide selection, low prices, great service, and valuable freebies. What's not to like? I'm buying all our TVs and electronics from here from now on! read more

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5 stars for Video Only and salesman Sean. My mom and I both went in for TVs. She needed one for a smaller bedroom and I needed a 65inch for my living room. I'd done some comparisons with Video Only, Best Buy and Costco. Video Only had the best prices by far. Even more impressive was that there was zero sales pressure and no attempt to upsale us on anything. In fact, when I asked about my current mount (from a previous 55 inch) he said he thought it would work, didn't try and get me to buy a new one. Thanks Video Only! read more

Buying higher priced electronics, especially a new TV, can be quite time consuming. Especially when it comes to financing. So how long did it take me to buy a new tv here? A whopping 18 minutes in-and-out of store. That's right. I did not expect to be done that quickly. I knew what I wanted, and they had the best price compared to Best Buy/Amazon, etc. I called them up, and Jesse was really helpful in answering my initial questions. They had one of the TVs I wanted left in their stock, and Jesse put it on hold for me. I showed up a couple hours later. Jesse wasn't available to help, but Shawn was also easy to work with, and processed the financing part rather efficiently. He even knocked off a few extra bucks off the price of the TV. I'll gladly take it. All in all a great in-store buying experience. They have solid competitive pricing, and are a great buying alternative to buying online if you're willing to try it. Thanks again Jesse and Shawn! read more

I had a great experience working with Lyle at Video Only in Dublin. This was my first time checking Video Only out. Lyle was very patient in answering my questions. There are many choices, Lyle helped me decide on a 65" Sony at a great price. I appreciate the straight forward approach. I was so impressed with Video Only, I bought a second TV at a great price. Video Only has a price matching deal that I benefited from. Lyle was great to work with. The day I picked up my TV, Lyle was off. Sean was great to work with on this day. These guys know what they are doing. I love the old school approach!! Thanks Lyle and. Sean!! read more

Five stars all day so impressive!! We mistakenly bought a TV too big and thought because they were not Costco they wouldn't honor our return. We were so wrong they helped us with no questions asked and we want to personally thank you Ken For doing the right thing, going the extra mile and taking initiative!! We will definitely be recommending all of our friends and family go to video only read more

Well after looking at reviews of Video Only compared to Best Buy I made the ~ 20 mile trip to Dublin. I was met there by Shawn a sales associate. He answered all my questions, and gave me a great deal on a TV. I am so glad that I made the trip to Video Only! Not only a great price, but also a great selection of TVs. Shawn also recommended an installer to wall mount the TV. Brandon and his associate were courteous, professional, and kept the area cleaner than it was before they arrived at my home. Yes I know it sounds corny, but you will be sorry if you don't go to Video Only. read more

Fan freakin tastic!!! it's nice to have a business that does exactly what they say. I saved a television for a year on Amazon waiting for the price to drop and they beat it by $250. The part that made me mad as I waited so long. Go see Ken or Jesse they will do you right. Don't waste your time anywhere else!! read more

Im writing this review because i was denied to purchase my items with an American Express card. Not that they didn't accept, it just that they got charged more vs. visa or master card. When i pointed out that they accept amex and asked why they didn't want to take it, Aaron replied with " i gave you the bundle deal for buying a tv and sound bar so if we charge the amex card we'll have to charge you the processing fee. I was so confused at the moment as why i couldn't pay with my amex, all he said was "yea, either pay with another card or i can't help you". If amex charges you more than other credit card companies don't accept amex!! which is more understandable then saying "we accept it but we'll have to charge you the processing fee". I had great experience with Video only in Hayward (great customer service) before they closed it down but my experience with The Dublin location was not the same. read more

I haven't need anything but when I do I will choose Video Only. I believe Video Only has the best prices and their radio ads are so pleasant. Most radio ads, I change the station to avoid the irritating way they attempt to sell to me. Thank you Video Only. I hope to be purchasing in June 2024.​ read more

My tv broke after about five years so we went to video only because I hear their radio ads all the time. Great service, the sales person was very knowledgeable and it was much easier than going online and comparing all the features. I thought they would only have real expensive tvs but they had a great selection and tons of stuff in the 500-1200 range. If I need another tv I will be back. I saved about 200$ over any other store or online. I'm read more

Years after the fact, but hey ..... lol I have bought 2 big screens from this place. The first was a 60" SXBR Sony something or other. TOTALLY impressed with the transaction. Let me break it down: I literally spent 6 months researching the components I wanted for my home theater. I lived at Magnolia (inside Best Buy). I found the TV I wanted there for $4500. I checked out Video Only, and if you've been inside you know they can't compete on looks and location. I understand why though. I gave the salesman the model# I wanted. He left me and went to the back, came back in about 2 minutes and flat out said, "I can get that for $3800. Free delivery and pickup, and I'll throw in a 5 year warranty." DONE DEAL !!! I upgraded a few years back to my current 65" Samsung (some model# don't ask, but it's super thin). Since Samsung doesn't allow retailers to cut prices, they couldn't beat the price. But, he threw in the warranty and delivery again for free, and he threw in a wireless keyboard as well. DONE DEAL !!! The money they save you is because they aren't spending it on plush digs and whatnot. I definitely recommend going to your upscale shops to check out the specs, sounds, listen, etc. But, buy at Video Only. DONE DEAL !!! read more

Video Only - Electronics Near Me - Dublin, California

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I had a great experience recently. My tv of about 9 years died on me on Easter Sunday. Although they were closed Easter the manager Ken picked up the phone. He said they were there cleaning the store. So Monday I head over and was greeted by Ken who asks Aaron to help me. Aaron did a fantastic job of leading me to a couple 65inch TV's. He then went on to show me a nice open box 4k tv. They went ahead and showed me it had not been fully opened or turned on. He gave me a great deal including a 3 year warranty. Next i asked for a sound bar. I picked one up for $200. Both tv and sound bar LG products. The price was good but the service was awesome. Aaron walked me how to set up and sync the tv and sound bar over the phone. Aaron was very patient walking me through process. I think Aaron and Ken both went the extra mile to help me out I'll be back. They made the buying process nice and easy Highly recommended read more

All I have to say is WHY buy a tv anywhere else but Video Only. I came in looking for a 43 inch tv and ended up walking out With a 65 QLED. I had an issue with the first tv. I came back the next day and the customer service I received was beyond unreal! The best customer service anywhere I've experienced! Jesse is who helped me and is knowledge and truth is awesome. Everyone there is great. I will NEVER shop anywhere else but here for tv's and audio. If you don't shop here you will be sorry. read more

I came here looking for a potential new tv or display monitor. They have a large variety of tvs ranging from LG to SAMSUNG and all different qualities and sizes. Honestly, I would say the prices here are not that much cheaper than Costco in my opinion but it's still a potential option. The people working here seemed pretty chill and nice too and let you just browse if you wanted to. read more