My wife and I have been going to EyeLab for about 8 years for regular glasses, computer glasses and…read moresunglasses. -The service from Pete is always great, even when my optometrist made an error, Pete remade the lenses at no charge. -EyeLab has a great selection of frames, but if you have your own, Pete can put new lenses in them. -Pete can show you the difference betweeen polarized lenses and un-polarized. Polarized can make it hard to see screens in vehicles. -EyeLab can make computer glasses which help reduce my eyestrain a lot. -Prices are less at EyeLab than 2 other places I checked last year. Visit Pete at eyelab and you will be very happy.

Pete is a true gem. The folks at my optometrist office (and also Costco) couldn't fix my glasses so…read morethey both tried to sell me new glasses. Someone told me about Pete at EyeLab and he fixed my glasses in about 10 minutes. Super reasonable price as well. Thanks tons Pete!!!

OCEG has been a great experience for me from start to finish. From the front desk to imaging, the…read moreexam, and finally selecting glasses, the entire staff is friendly, professional, and efficient. I've seen both Dr. Duong and Dr. Lang, and they are knowledgeable, caring, and easy to talk to. Special shoutout to Felipe, who has helped me with glasses, custom sunglasses, and even repairs--his knowledge and skill really stand out. Highly recommend.

Awesome service, incredible, super-friendly, and experienced staff! They actually answer their…read morephone, return calls promptly, and getting my frames and lenses takes only about 2 weeks. Great warranty service too.

I've had nothing but great experiences at Iron Horse Optometric Group. The doctors and staff are…read moreconsistently kind, caring, and knowledgeable, which makes every visit feel comfortable and reassuring. A HUGE shoutout to Macey for helping me choose my new frames! She was incredibly patient, so lovely to work with, and really took the time to understand what I wanted. She helped me find frames that are not only super cute but also feel perfectly tailored to me. Highly recommend!

Went for an eye exam. Added all the extra screenings to check overall eye health. I saw Dr. Erika…read morePark. The overall exam was good, efficient. The office itself has limited eyeglass/sunglass frames to pick from. Once my exam was complete, I reviewed my prescriptions. My eyeglass prescription only included my sphere. It did not include the cyc, axis, near add, int add, h prism, or v prism. I assume these aren't needed? I browsed their inventory and compared options I liked in store to online pricing. Online pricing was a better option for my preferences (as expected). Nonetheless, a decent place for exams.

The front desk staff needs a lot of improvement. First they called me to tell me my copay was $160,…read moreI called VSP, and they told me no, it is $10. Then they called me back and set up appointment for Friday morning, then they called to say, no, it was a mistake and they were looking at Thursday schedule and they only have PM appointment. I went there and after waiting around for a while it turned out my name was not entered in the system to let them know I was there. I was kept waiting for 45 minutes for pupil dilation and my appointment took at least one hour 15 minutes. I hope they improve the front desk and scheduling.

We have known Dr. Neves and Dr. Delayney for a long time. My mother was a patient of Dr. Neves way…read morebefore he opened the office in San Ramon. When Dr. Neves and Dr. Delaney opened San Ramon office we switched (my ex, 3 kids, and myself) and became regular patients of Dr. Delaney. Both doctors are great. That is the only reason we still go there. That being said, the front office staff is very rude. They don't know how to treat their customers. Be polite and little more respectful. Otherwise, people will stop going to your business. There are always other options.

I ordered glasses from them on a Saturday afternoon. Later that night I realized I wanted a larger…read morelens size for comfort and called the next morning to make the change. These are $500 lenses that I will have to live with for years, so comfort matters. They told me the lab had already started making the lenses and the order could not be changed, this was less than 24 hours, maybe they move too fast and should consider a 24 hour time gap to allow to customer changes, which probably happens many times. They did offer to cancel the order and gave me a full refund, which I appreciate, and the representative was knowledgeable and helped me pick the right type of lenses. This is why I gave them 3 stars instead of 1. What I do not understand is why they refused to place a new order for the corrected lens size when I was ready to reorder immediately. Instead, they simply cancelled the order and sent me on my way. In other words, they would rather lose the sale than work with a customer who is trying to correct something reasonable less than 24 hours after placing a $500 order. That kind of inflexibility is not what I expect from a business that claims to provide personalized optical service. I will never go to them again.

I had an amazing experience at optical illusions. From the moment I entered, I was greeted warmly…read more Kali explained each process we were doing as she was prepping me for the doctor. Dr. To was also very knowledgeable, understanding and not pushy at all like some other places. He educated me while allowing me to choose what I wanted for my needs. Brendan was helpful when it came to placing an order for frames and it didn't give that "salesy" vibe. Would recommend to others!

Short Story: Dr. Yang is the best optometrist in the bay area!…read more Long Story: I have been seeing Dr. Yang for over 15 years and have followed him from Foothill Optometric Group to here! Dr. Yang definitely takes the time to understand your needs and goes above and beyond to make sure your eyes are healthy. In addition, he explains every step of the exam in advance, so you don't get nervous and knows what do expect. In addition, he makes extensive notes in your file and reviews them before your appointment. Therefore when you come in he is already up to speed about your condition and can make recommendations easily. Lastly, Dr. Yang is also quite knowledgeable about insurance so you already get an idea of the payment before you go to the front desk to check out. I'd say the front desk is quite knowledgeable and friendly. Though the wait times can be long. In addition, there is staff there to help you try on glasses and to work with you and your insurance on costs. In my experiences I would definitely say the staff are good but they tend to give estimates that have all the bells and whistles which might not be necessary. Then it takes some time for them to give you a revised estimate on what exactly you want to get instead. Verdict: I'll be going back for my annual visit soon!

This is my first visit at this family optometry in San Ramon . Our family optometrist Dr. Yang has…read moremoved to this practice . The front counter ladies ( 3 ladies ) are cheerful and helpful. They check in the health insurance and show us to sit down and wait . They have many stations for the staff to help you fit in the new frame . I am impressed with their wide selection on brands and many styles within the same brand. Please take a look at my photos . All of my family members have been here for their new prescriptions . I will be the next one to get new glasses .

I've been a loyal customer for years now, and the entire team at 20/20 Optometry have always…read moreimpressed me. The front desk is very friendly and welcoming. My visit with Dr Na was outstanding from start to finish. Dr Na was incredibly thorough and very patient. He explained each step about my cataract surgery and my eye examine that followed. Dr Na did it in a way that was easy to understand and making sure all my concerns were addressed. I had also mention to him about my swollen eye lids which I had asked another doctor before with no avail ...but Dr Na took the time to ask me questions and made sure I understood my options. I left feeling confident and informed about my eye health. I truly appreciate the personalized attention and highly recommend this office to anyone looking for exceptional eye care !! Thank you Dr Na for being one of the best optometrist around !!!

This is not a review about the Dr. This is a review about their practice and the 2 staffs who work…read morethere. I will never return despite Dr seemed very knowledgeable and reliable. I went for contact lens prescription and I told my husband to go somewhere else in San Ramon. 1. They will charge you $25 putting on and off lens practice fee. NOT AN OPTION (Confirmed with staff). My husband didn't need to pay for this at a different place in San Ramon. 2. You wont be able to get your lens prescription for a week until you do the trail for a week. My husband got it the day of. 3.You should ask if you can get prescription for the brand you want ahead. I was given "My day" without letting me know. I was okay because I had no preference but it was concerning they didn't tell me. My husband's place asked him what brand he want. 4.If you want gas perm lens, look elsewhere.This place will cost me $300-$400 per staff if she did her job to really looking into it vs other 3 places will charge only around $120 (I called my previous optometry in Castro Valley) 5. Unprofessional staff. Two ladies except the front lady had attitude, didn't seem professional at all. Every thing was pretty sloppy job and attitude. Even with a smile on her face, she seemed not enjoying her job. Very sloppy. From how she taught during practice, didn't look like she was seriously looking up my patient cost for gas lens (because there is such a huge difference in cost compare to other 3 places), giving only 5 days trail when she have to give 7 days, I asked for the glass prescription and she didn't send me when she said she will, etc. Also when I asked again about the practice not being an option, one of the lady at the desk said something like "tell your husband, You don't want me to see??" laughing. Thought that was very insulting and disrespectful. Ive been using glass, soft contact and hard contact lens for over 30 years. Got prescription from other places almost every year. I moved to San Ramon. This is the worst place Ive been. Dr Na was great. Very unfortunate.

Best comprehensive eye exam ever!…read more I scheduled an appointment through the website and showed up the next morning with a note saying the office has been closed due to covid and Dr Thame's cell phone was provided. He was very apologetic saying that it was an error on the website and that the office has been closed for nearly 2 months. He offered advice over the phone and after describing my symptoms he offered to come in the next morning to do a comprehensive eye exam. My comprehensive eye exam was beyond what I've ever experienced with multiple Optometrists . In the past eye exams were pretty much the usual; few eye procedure, reading off letters, and getting prescription handed to you. I've never sat with a Dr for 20 mins after the exam to go through a 3D eye scan in great detail explaining how he diagnoses glaucoma, cataracts, and other major eye problems. Not even my lasik doctor that sold me a $5k procedure was as thorough as Dr Thames. Not to brag that I have 20/20 vision, but it shows that even patients with perfect vision/health will receive the best care from Dr Thames. This is definitely the office I will be at for my yearly exams.

Dr Fletcher is an awesome doctor, but the front office staff is pathetic. The new front office lady…read morewith black hair is rude on every visit. Earlier it was Vicky who was rude and now this newly hired black haired lady. She makes the whole visit unpleasant. She is frustrated all the time, clearly she doesn't enjoy her work at SROG. Losing customers because of front office stuff like her

How lucky are we to have Eyes on Hartz Optometry located in our Town of Danville. My husband and I…read morecan't say enough about the service we have received from Dr. Jennifer Hoang and her assistant Caylyn. They are professional, courteous, patient, and have delightful personalities. Eyes on Hartz Optometry offers a great selection of high quality and stylish frames. Dr. Hoang also performs very thorough eye exams. Eyes on Hartz Optometry is top notch and highly recommended; you won't be disappointed!

Today, on a lazy Friday afternoon, my girlfriend and I walked into eyes on hearts optometry. We met…read moreCailyn today. Cailyn is amazing! She had the best customer service for an optometry office anywhere and everywhere - ever. she exemplifies the Nordstrom way of customer service and I really appreciate it. So much so, I found out that they take VSP and I can't wait to have my next eye appointment here.

Amazing! Long story short, my baby needs glasses and I did not know it was a long process. I went…read moreto different stores and no one could help us. We ended up getting some glasses at a local office by my house and the wait was 4 weeks. I found this place because they carry tomato glasses for babies. As soon as I called the Dr was very very helpful. When I went in person he helped so much! Explaining everything that I needed to know and more. Found glasses that my baby felt comfortable in. They were ready in about 1.5 weeks (Im still waiting for the other glasses by my house). He was very careful and precise with the glasses so my baby could be very comfortable. He is awesome!!! So is his assistant. They are both very nice and want the best for you! I 100% recommend this place!

I stopped by Valley Opticians with some skepticism that they would be able to help me replace…read morelenses in my 20 year old feather-weight titanium frames which 3 other opticians either declined to touch due to their perceiving them as too fragile, were unequipped to fit the lenses, or required me to sign a damage waiver to outsource the fitting. Originally, I chose the latter option but was notified after a week that the lens crafter opted not to attempt the job. When I met Dennis and described to him my issue, he immediately took "interest in the challenge". He examined my frames meticulously and detailed out to me the specific work necessary to fit the lenses into my frames. I quickly felt comfortable knowing that I was finally dealing with someone who was personally experienced in crafting lenses. Samantha made the shop very welcoming and I felt in good hands. Dennis straightened out some bends and hand crafted the lenses for perfect fit. My glasses were returned with new lenses and looked balanced as if new. Thank you so much for the specialized work!