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    Warby Parker Bishop Ranch

    4.1 (20 reviews)
    Open 11:00 am - 6:00 pm

    Services - Warby Parker Bishop Ranch

    Eyewear fitting

    Warby Parker Bishop Ranch Eyewear & Opticians Photos

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    glasses with included lens cloth
    April Y.

    Although Warby Parker as a store is very aesthetically beautiful, and the glasses are stylish/minimalistic, ultimately it's a retail experience and lacks in clinical expertise typically found in a more traditional optometry business. I had a few issues with my experience. 1) There was a mixup with scheduling. I called to make an appointment and spoke with someone I believe schedules for multiple Warby Parker locations (does not work at the physical site). I scheduled an appointment for 3:15pm, but she ended up scheduling me for 2:15pm. So when I showed up at the store, I was told I missed my appointment and had to wait until 4:30pm when the optometrist was available again. 2) The sales associates are not well-trained on vision benefits coverage or contact lens rebates. I provided my vision insurance information and was told that I had a benefit for both glasses and contact lenses, so after my optometry visit, I ordered both. Days after my appointment, I received a call that my vision coverage was for glasses OR contacts, so I had to reduce my contacts order by half, since I wasn't planning to play for everything out of pocket. In addition, while onsite I asked for information about contacts rebates (for Acuvue). I was told I would be eligible for a rebate, but when I went to the Acuvue site to enter my information, with proof of purchase, I found out that I was ineligible for the rebate because I was not a "new customer" (I had purchased that type of contacts before). 3) There were additional inaccuracies with my transactions. I received a call after my appointment letting me know that I was mistakenly not charged for my contact lens exam, so needed to provide payment information. Again, this has to do with sales associates not understanding vision coverage, as I was told after my appointment that my insurance covered the exam cost. After this experience, I'm going to go back to a more traditional optometry clinic. The "hip aesthetic" isn't worth the headache of these administrative hassles and errors in billing.

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    Ask the Community - Warby Parker Bishop Ranch

    Review Highlights - Warby Parker Bishop Ranch

    I have a Warby Parker location close to where I live, but I have never enjoyed my visit there, and I come out of my way to visit this location at Bishop Ranch.

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    Optical Illusions of San Ramon: An Optometric Practice

    Optical Illusions of San Ramon: An Optometric Practice

    4.3(20 reviews)
    0.0 mi

    I ordered glasses from them on a Saturday afternoon. Later that night I realized I wanted a larger…read morelens size for comfort and called the next morning to make the change. These are $500 lenses that I will have to live with for years, so comfort matters. They told me the lab had already started making the lenses and the order could not be changed, this was less than 24 hours, maybe they move too fast and should consider a 24 hour time gap to allow to customer changes, which probably happens many times. They did offer to cancel the order and gave me a full refund, which I appreciate, and the representative was knowledgeable and helped me pick the right type of lenses. This is why I gave them 3 stars instead of 1. What I do not understand is why they refused to place a new order for the corrected lens size when I was ready to reorder immediately. Instead, they simply cancelled the order and sent me on my way. In other words, they would rather lose the sale than work with a customer who is trying to correct something reasonable less than 24 hours after placing a $500 order. That kind of inflexibility is not what I expect from a business that claims to provide personalized optical service. I will never go to them again.

    I had an amazing experience at optical illusions. From the moment I entered, I was greeted warmly…read more Kali explained each process we were doing as she was prepping me for the doctor. Dr. To was also very knowledgeable, understanding and not pushy at all like some other places. He educated me while allowing me to choose what I wanted for my needs. Brendan was helpful when it came to placing an order for frames and it didn't give that "salesy" vibe. Would recommend to others!

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    Optical Illusions of San Ramon: An Optometric Practice - The best retinal imaging technology to diagnose and treat eye diseases like glaucoma, macular degeneration, and diabetes

    The best retinal imaging technology to diagnose and treat eye diseases like glaucoma, macular degeneration, and diabetes

    Optical Illusions of San Ramon: An Optometric Practice - Extensive collection of Yves Saint Laurent eyewear

    Extensive collection of Yves Saint Laurent eyewear

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    San Ramon Family Optometry - Welcome!

    San Ramon Family Optometry

    3.8(249 reviews)
    0.4 mi
    $$$

    Short Story: Dr. Yang is the best optometrist in the bay area!…read more Long Story: I have been seeing Dr. Yang for over 15 years and have followed him from Foothill Optometric Group to here! Dr. Yang definitely takes the time to understand your needs and goes above and beyond to make sure your eyes are healthy. In addition, he explains every step of the exam in advance, so you don't get nervous and knows what do expect. In addition, he makes extensive notes in your file and reviews them before your appointment. Therefore when you come in he is already up to speed about your condition and can make recommendations easily. Lastly, Dr. Yang is also quite knowledgeable about insurance so you already get an idea of the payment before you go to the front desk to check out. I'd say the front desk is quite knowledgeable and friendly. Though the wait times can be long. In addition, there is staff there to help you try on glasses and to work with you and your insurance on costs. In my experiences I would definitely say the staff are good but they tend to give estimates that have all the bells and whistles which might not be necessary. Then it takes some time for them to give you a revised estimate on what exactly you want to get instead. Verdict: I'll be going back for my annual visit soon!

    This is my first visit at this family optometry in San Ramon . Our family optometrist Dr. Yang has…read moremoved to this practice . The front counter ladies ( 3 ladies ) are cheerful and helpful. They check in the health insurance and show us to sit down and wait . They have many stations for the staff to help you fit in the new frame . I am impressed with their wide selection on brands and many styles within the same brand. Please take a look at my photos . All of my family members have been here for their new prescriptions . I will be the next one to get new glasses .

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    San Ramon Family Optometry
    San Ramon Family Optometry - Front counter

    Front counter

    San Ramon Family Optometry - Free charger

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    20-20 Optometry

    20-20 Optometry

    4.3(62 reviews)
    1.1 mi
    $$

    I've been a loyal customer for years now, and the entire team at 20/20 Optometry have always…read moreimpressed me. The front desk is very friendly and welcoming. My visit with Dr Na was outstanding from start to finish. Dr Na was incredibly thorough and very patient. He explained each step about my cataract surgery and my eye examine that followed. Dr Na did it in a way that was easy to understand and making sure all my concerns were addressed. I had also mention to him about my swollen eye lids which I had asked another doctor before with no avail ...but Dr Na took the time to ask me questions and made sure I understood my options. I left feeling confident and informed about my eye health. I truly appreciate the personalized attention and highly recommend this office to anyone looking for exceptional eye care !! Thank you Dr Na for being one of the best optometrist around !!!

    This is not a review about the Dr. This is a review about their practice and the 2 staffs who work…read morethere. I will never return despite Dr seemed very knowledgeable and reliable. I went for contact lens prescription and I told my husband to go somewhere else in San Ramon. 1. They will charge you $25 putting on and off lens practice fee. NOT AN OPTION (Confirmed with staff). My husband didn't need to pay for this at a different place in San Ramon. 2. You wont be able to get your lens prescription for a week until you do the trail for a week. My husband got it the day of. 3.You should ask if you can get prescription for the brand you want ahead. I was given "My day" without letting me know. I was okay because I had no preference but it was concerning they didn't tell me. My husband's place asked him what brand he want. 4.If you want gas perm lens, look elsewhere.This place will cost me $300-$400 per staff if she did her job to really looking into it vs other 3 places will charge only around $120 (I called my previous optometry in Castro Valley) 5. Unprofessional staff. Two ladies except the front lady had attitude, didn't seem professional at all. Every thing was pretty sloppy job and attitude. Even with a smile on her face, she seemed not enjoying her job. Very sloppy. From how she taught during practice, didn't look like she was seriously looking up my patient cost for gas lens (because there is such a huge difference in cost compare to other 3 places), giving only 5 days trail when she have to give 7 days, I asked for the glass prescription and she didn't send me when she said she will, etc. Also when I asked again about the practice not being an option, one of the lady at the desk said something like "tell your husband, You don't want me to see??" laughing. Thought that was very insulting and disrespectful. Ive been using glass, soft contact and hard contact lens for over 30 years. Got prescription from other places almost every year. I moved to San Ramon. This is the worst place Ive been. Dr Na was great. Very unfortunate.

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    20-20 Optometry
    20-20 Optometry
    20-20 Optometry

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    Thames H Fletcher, OD

    Thames H Fletcher, OD

    4.7(62 reviews)
    1.5 mi
    $$

    Best comprehensive eye exam ever!…read more I scheduled an appointment through the website and showed up the next morning with a note saying the office has been closed due to covid and Dr Thame's cell phone was provided. He was very apologetic saying that it was an error on the website and that the office has been closed for nearly 2 months. He offered advice over the phone and after describing my symptoms he offered to come in the next morning to do a comprehensive eye exam. My comprehensive eye exam was beyond what I've ever experienced with multiple Optometrists . In the past eye exams were pretty much the usual; few eye procedure, reading off letters, and getting prescription handed to you. I've never sat with a Dr for 20 mins after the exam to go through a 3D eye scan in great detail explaining how he diagnoses glaucoma, cataracts, and other major eye problems. Not even my lasik doctor that sold me a $5k procedure was as thorough as Dr Thames. Not to brag that I have 20/20 vision, but it shows that even patients with perfect vision/health will receive the best care from Dr Thames. This is definitely the office I will be at for my yearly exams.

    Dr Fletcher is an awesome doctor, but the front office staff is pathetic. The new front office lady…read morewith black hair is rude on every visit. Earlier it was Vicky who was rude and now this newly hired black haired lady. She makes the whole visit unpleasant. She is frustrated all the time, clearly she doesn't enjoy her work at SROG. Losing customers because of front office stuff like her

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    Thames H Fletcher, OD
    Thames H Fletcher, OD
    Thames H Fletcher, OD

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    Valley Opticians

    Valley Opticians

    4.5(13 reviews)
    4.0 mi
    $$

    Amazing! Long story short, my baby needs glasses and I did not know it was a long process. I went…read moreto different stores and no one could help us. We ended up getting some glasses at a local office by my house and the wait was 4 weeks. I found this place because they carry tomato glasses for babies. As soon as I called the Dr was very very helpful. When I went in person he helped so much! Explaining everything that I needed to know and more. Found glasses that my baby felt comfortable in. They were ready in about 1.5 weeks (Im still waiting for the other glasses by my house). He was very careful and precise with the glasses so my baby could be very comfortable. He is awesome!!! So is his assistant. They are both very nice and want the best for you! I 100% recommend this place!

    I stopped by Valley Opticians with some skepticism that they would be able to help me replace…read morelenses in my 20 year old feather-weight titanium frames which 3 other opticians either declined to touch due to their perceiving them as too fragile, were unequipped to fit the lenses, or required me to sign a damage waiver to outsource the fitting. Originally, I chose the latter option but was notified after a week that the lens crafter opted not to attempt the job. When I met Dennis and described to him my issue, he immediately took "interest in the challenge". He examined my frames meticulously and detailed out to me the specific work necessary to fit the lenses into my frames. I quickly felt comfortable knowing that I was finally dealing with someone who was personally experienced in crafting lenses. Samantha made the shop very welcoming and I felt in good hands. Dennis straightened out some bends and hand crafted the lenses for perfect fit. My glasses were returned with new lenses and looked balanced as if new. Thank you so much for the specialized work!

    Warby Parker Bishop Ranch - opticians - Updated May 2026

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