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4.5 (6 reviews)
Closed • 8:00 am - 5:00 pm

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Costco

Costco

3.3
(513 reviews)
1.1 mi
•$$

I'd just like to say that Costco Livermore is one of the best in the Bay Area and surrounding…read moreareas. The managers are amazing and quick to help with any questions. I have had experiences with the managers Billy and Craig and both are absolutely amazing. They help, listen and make sure you the customer are completely satisfied. I have a Costco closer to me, but the staff there seem overworked, and the managers treat you as if you are bothering them, so I drive farther to Livermore for better service. Having great managers in Livermore also rubs off on the staff. You are greeted with smiles and upon leaving the gentleman that checks receipts was waving and smiling at us before we even reached him. It was so wonderful that even after a stressful day, you smile as he's waving to you. The variety in the store always seems to be stocked well and the only fault you will find is parking outside. You need to be patient and willing to drive around for a parking spot. It may take extra time but I find it worth it for the service. I've been coming here for over 20 years and don't have a complaint.

This review is more about the T-Mobile kiosk within the Livermore Costco. I'm posting here, since I…read morecan't find a review for the kiosk itself. My wife and I have been buying cell phones from the kiosk forever- we must've purchased 10 -12 phones from them over the years. It's kind of hit and miss whether you get a "good" associate or not. We've been eyeing the Apple iPhone 17's and finally pulled the trigger. This time we got the worst sales person of all time. We had already been to the kiosk a couple of times over the weeks leading up to the sale, so we pretty much knew the promotions that we were going to be getting. But this guy didn't bother to tell us anything about it nonetheless. He did manage to try to upsell accessories, etc. as that is part of his job. But what irked me the most was when he asked if we wanted to purchase the additional protection and I specifically answered "no". Sure enough, T-Mobile sent us a text saying that we were enrolled in the plan. When asked how long should we expect for the arrival of the phones. He just blurted out an unthoughtful "2 days", as he didn't care at this point and he was just trying to get off the clock to take his meal break. If there were a place for me to report him, I surely would. Over the years, we have watched that kiosk decline in the value you get from buying from them. And a couple of years ago, the kiosk turned into a T-Mobile specific location. The sales people have sure gone become more disappointing in all aspects. I'm sure that Covid changed everything, including wages and trying to recruit quality employees- as a business, they just need minimum-qualification warm bodies to man the post. So sad to see how low they have gone. **Update** We got our T-Mobile bill. On it was a charge to a phone number in JAMAICA! and guess when that call was placed? Yup, when he had my phone and was doing whatever. It's possible that he was just working too fast (carelessly) or just fat-fingered a phone number (carelessness), but he could've/should've let me know that he called a wrong number and to just address that call with T-Mobile later, or better yet, he could have just addressed it to HIS company right then and there. That would've been the RIGHT thing to do. When we noticed it on our bill and matched the incident with the exact time that we were buying new phones, we did address it with T-Mobile- they were good about omitting that charge and they gave us a credit for the "mistake". We made sure that they put in an incident report for that employee. I am still scratching my head how T-Mobile can hire such low-life people to represent their company!??

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Summer items
Summer items
Irvin's spicy salted egg salmon skin chips
Irvin's spicy salted egg salmon skin chips
Costco

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Reborn Cabinets

Reborn Cabinets

3.6
(199 reviews)
0.8 mi
•$$$

I'm so glad I got my walk-in shower was done in 2 1/2 months finally from this Reborn Cabinets…read morecompany instead of 1-2 days as promised by the salesman. This was the most stressful and horrible experience with this company. My wife wanted me to give it a review with 1 star, but I don't believe it's the company fault. She insisted that the company is only as good as the people who work for them, she does have her point. The story begun when we saw the ads on Facebook, we wanted to change the tub to walk-in for my mother in-law (78 years old) to walk in easier than stepping over the tub for safety. So we answered the ads and the salesman named Jacques (or Jack) came on a Saturday in August. He seemed to be nice, came with a book of all the pictures of options and the company history to sell the company. I and my wife were looking at all the options and due to high prices, we decided to go with the cheapest wall and a nice $3000 door for $13000. We used to remodel our own bathroom so we know what prices of materials were like. The door sold for $3000 is on the internet for less than $1k. But we believe the company needs to make money so they mark up. So what's the problem? Trust, we always trust people, so we signed on a tablet that Jacques had without checking what I was signing. The moral of the story is DO NOT Trust and sign anything on a tablet because it could be modified. Either this salesman had dementia or just plain wanted to cheat us for the door because on the contract (e-contract) we paid $13000 for 3 cheap wall, a cheap shower valves and a tower bar, NO DOOR. We're shocked when the guys came and installed the walk-in showers. He told us we only got the shower bar for shower curtain and no door on the work order. We're glad we only paid for half of the total estimates. The amazing thing was the we had white walls on grey bottom which we normal people would assumed Grey over Grey. Again, we didn't look at the contract and the salesman also had no logic but only had dementia. At least they finished the walls and the showers so my Mother in-law can use the shower. I was also shocked when the valves are connected to the copper water pipes with plastic pipes instead of solder copper with copper. And this is how they're going to guarantee life time. I doubt it very much, but there's nothing we can do because it's the way they do things these days. So the company coordinator asked me to sign the completion work before she create a new work order for the door although there's no door on the contract which is nice, anyone would know no one in the right mind would pay $13000 for 3 cheap walls, shower valves and bar for curtain. The salesman had never call us back to ask about the work. He denied the door was in the contract. So it took three months, we need to buy a curtain for shower, no safety bars, or shelves installed for my mother in-law to use. Then a new coordinator Destiny called and sent us a new work order with a cheap door as courtesy and not the $3000 door we ordered. She warn to send us to Collection if we don't accept the work order and pay the rest of the money. We felt scared and grateful at the same time because they gave us a door out of their good heart because the contract we signed didn't have any door in it. We accepted the cheap door and they came and installed with the safety bars and shelves and I paid the rest of the money. Until now, I have no warranty papers or anything for the life time. I'm not sure if the company exists, if it has any showrooms, or just a website I found on the internet. I'm not sure if this company actually has employees or just sub contractors they found on craigslist. These days, with technology, any company can have a great website. It doesn't matter how many stars the review has as long as the reader understand the truth. It's the results that tells the story. Do not sign on any tablet. Before you pay make sure everything is on the contract with hard copy. Do not trust any booklet that shows the company to be trustworthy because the company is only as good as the employees they hired.

Reborn installed two showers in my home earlier this year. While the installations look beautiful,…read morethere have been several minor issues that required service follow-up. A service appointment was scheduled for today between 10:00 a.m. and 12:00 p.m. to replace the side and lower gaskets on one of the sliding glass barn doors and to address a door that is difficult to slide. No one arrived for the appointment, and I did not receive any notification or call to cancel or reschedule. The Service Manager has also not responded to multiple calls or texts. This level of follow-up is unacceptable, particularly for a company that promotes a lifetime guarantee on parts and installation. I have made multiple attempts to reach someone to schedule this simple repair, yet the only time I have been able to reach anyone directly was during the initial sales process. I left a message for the Sales Manager, as that was the only contact number I could locate since it appears much of the original team is no longer with the company. I hope to hear back soon so I can coordinate the needed service. I will follow up with a new review once I do or do not hear back. Think twice, if you need repairs. Reply to response: I emailed their customer satisfaction that Reborn provided and still have not received a response. I plan on contacting the contractor's board and the BBB bureau. Don't fall for their false promises, their work is not the quality that you would expect for what you pay and they don't honor their warranty. Read all the negative reviews they are true. I can't even get in touch with Jacuzzi who promotes on the commercials on TV, when you call their number it defaults to Reborn. What a scam!!!!!

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Make your bathroom more accessible!
Make your bathroom more accessible!
The difference can be dramatic!
The difference can be dramatic!
You'll be surprised what we can do with your space!

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You'll be surprised what we can do with your space!

CableWholesale - electronics - Updated June 2026

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