I brought in my brother's iPhone believing the USB-C port was damaged and needed to be replaced…read more However, the staff member who assisted me inspected the device and discovered the port was simply dirty. He kindly cleaned out the buildup inside the port and fixed the issue free of charge. Thank you for your honesty, professionalism, and outstanding customer service. Greatly appreciated!

Brian is awesome! He's the engineer on site that I worked with. I just needed a resistor for an amp…read morerepair I'm doing and was happy to pay for them or trade other components, but he was happy to just give them to me. He's an expert in his field and is more than worth the respect and compensation for his time and effort.

When all hope was lost, I found Sal through East Bay Computer Services. I was working incessantly…read moreon my external hard drive for an entire day until, suddenly, it corrupted. I panicked and became extremely worried because I had an entire decade's worth of pictures on that hard drive and was foolish to not have any backups; I thought I had lost them all. Fortunately, I was able to contact Sal the next day and he was more than willing to help out. He replied extremely quickly, very professionally, and super kindly. I dropped off my hard drive after work and he was able to recover my files! I was so ecstatic and had no idea how he worked his magic but he did. I can't be any more grateful for his services. And he charged me at such a good rate. Thanks again, Sal. You have made my entire year for recovering my files and also much of my time. Highly recommend!

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

Very helpful staffs. Genuine people…read more Gave me free genuine consultation. And advise me to not waste money on unnecessary repair.

Jane is really helpful and kind. Answered all my questions and thoroughly check my computer. This…read morewill be my new go to place for computer maintenance.

Absolutely, my lord. The first one was a little too polished and review-ish. I'd make it sound more…read morelike you actually sat down after leaving the store and wrote it because Antonio genuinely impressed you: I just wanted to give a big thank you to Antonio at Central Computers. I came in looking for some help upgrading my current rig, and he was incredibly courteous, polite, and patient with me while I asked what probably felt like a million questions. I'm pretty computer illiterate when it comes to a lot of this stuff, and he took his time explaining everything without ever making me feel rushed or like I was bothering him. This is actually my third time coming back to this Central Computers, and experiences like this are exactly why. They've helped me build my NAS, they've helped me repair my rig, and now they're helping me upgrade it. Every time I've come in, the staff has been kind, helpful, and willing to take the time to actually work with me. It's just nice having a computer store where I know I can walk in, ask questions, and get genuine help from people who know what they're doing And not feel like I'm some kind of bother or they don't know what they're talking about. Thank you again, Antonio. I really appreciate your patience and all the help today. God bless.

1 Star I walked into…read moreCentral Computers with $3,000 in cash ready to buy a gaming PC 9/4/26@11:23am. I was literally asked when I walked in if I wanted to walk out with a gaming PC that day. You would think that would be the easiest sale in the world. Unfortunately, the customer service was terrible. I spent time looking at two computers and reading the brochures, which I could have done myself online. The employee helping me didn't seem knowledgeable enough to answer basic questions or actually guide me toward the right system. Meanwhile, another employee who clearly seemed more knowledgeable was standing there discussing computer specs with the employee instead of talking directly to the customer standing there with $3,000 ready to spend. At that point, I just walked out. I hope when people talk about AI eventually taking over jobs, they're talking about experiences like this. Not because I want people to lose their jobs, but because a customer should not have to teach themselves everything and then walk into a computer store just to have someone ring up the box they already picked out. If you've already done all your homework, know exactly what you want, and just need someone to hand you a receipt, maybe this place works for you. But if you're looking for someone who can actually listen to what you need, explain the differences between systems, answer questions, and help you make a $3,000 purchase, I'd look elsewhere. Terrible experience. I walked in ready to buy and walked out with my money. That's a pretty significant failure in customer service.

Dario has diagnosed and repaired our Dell desktop several times-replaced hard drive, cleaned out…read moremalware, resolved software issues. His service is timely and reasonably priced, amiably delivered. Highly recommend Dario for your computer troubleshooting and repairs.

I recently found this business on Yelp, and I'm very happy with my choice. My computer got a virus,…read moreand I had extremely important information on it -- all my business files and financial documents. I was very afraid to bring it to someone I didn't know. But from the first minutes of meeting Dario, I felt safe and confident that I could trust him. After a quick assessment, he provided a detailed explanation of the issues with my computer. The next day, everything was fixed at a very reasonable price. I called him several times afterward to verify some information, and Dario answered right away each time. I am very satisfied with the service and highly recommend him.

fix two of my computers when best buy and all the other geegs refused. he is the best computer…read moreengineer in the whole of the bay area. i will alway go here before anywhere else.

The business owner here is a compulsive liar that repeatedly insulted my intelligence with his…read moreexcuses. He is NOT trustworthy. I went in on Saturday for a "24 hour fix", that took til Wednesday. You've been warned.

The people we encountered were very nice. And when I couldn't figure out the self serve printer,…read moreIan was awesome!

I came to this Office Depot to get help in the printing department. The women working there today…read moreat 12:26pm told me they had too much work and they wouldn't be able to get to me today. I asked how long is the wait and she said she can't get to me today because she is the only one working. She told me to go online and do it there. So I'm leaving and now have to go to a different location. Very disappointed in customer service.

I had taken my computer to another shop, where one issue was replaced with another. Didn't feel…read moreconfident about leaving it there, so I turned to Yelp to find somebody else near where I live and that's when I found Vicentech. This is a mom and pop type of shop located directly across the street from the 7-11 on Jackson Street in Hayward. I have an Apple iMac and the work was completed without issues. I would strongly suggest either texting or calling Vicente first, rather than just showing up to his shop to let him know you're on your way to see him. As I mentioned earlier, this is a small business so there may be times where he needs to leave his shop momentarily and you may miss him if you just show up without giving him a heads up. Really great customer service! He is very patient when going over what might be the issue with your device. I highly recommend Vicente! Habla Español

There is never a good time to have a computer issue but the service, quality and value Vicentech…read moreprovides keeps us coming back. Anytime we have a problem or need to add a computer or device to our system this is the only call we make!

I have been bringing my kids' iPads to iPhone Hut in Fremont for the past couple of years, and I…read morehave consistently had an excellent experience. The entire team is professional, knowledgeable, friendly, and dependable. They have handled several repairs for us over the years, and the quality of their work has always been outstanding. I especially appreciate that they are straightforward about what needs to be repaired and communicate clearly throughout the process. One of the biggest reasons I continue coming back is their reliability. When they give me an estimated completion time, the device is always ready when promised, and the repairs are done properly. It is difficult to find a business that provides this level of consistent service, and they have definitely earned my trust over the years. I highly recommend iPhone Hut to anyone looking for reliable and professional iPhone or iPad repairs in Fremont. Excellent service every time. Thank you Raj & Sok & all staff!

My daughter had her screen replaced by Phone Hut a few weeks ago. They initially bad mouthed the…read morestore that had replaced her screen prior which was unprofessional. When my daughter picked her phone up, she noticed the quality of the screen was very poor. The front facing camera was visually grainy which affected FaceTime, videos, and camera quality. My daughter ended up going back to have it looked at and Raj and Adeel let her know that it was her screen protector. They removed the screen protector which doesn't make sense at all, but my daughter left thinking that everything was resolved. Wrong, the quality of the front camera was still an issue with no change or improvement. She also purchased the screen protector from the store and never received a refund. She came back a third time and they ended up replacing the screen. Usually, second time's the charm right? Not this time. The quality was exactly the same. My daughter tried messaging through Yelp to find a resolution, but her messages were completely ignored. I'm disappointed in the customer service this store provided although having a good rating. My daughter had to find a more reliable and dependable store to have her screen replaced. So far, it's as new as the day we bought it. Not to mention that the new store we went to was very friendly, fast, and provided a warranty. Having to pay for another store's failure is unpleasant.

Best Buy, Union City…read more August 2026 I've been here a few times, the services wasn't good so I didn't leave any negative comments. But last night, the experience was different. I was greeted and asked if I needed help right away which was nice. Although I wasn't in an urgent in need of a power changer or phone battery, it was nice to know what they have available. So I continued to browsed around. I was also greeted at the end as I was leaving, it was a very welcoming experience. I highly recommend this Best Buy location and would come back whenever I'm in the area.

I went in to buy an Rog Xbox Ally X and was helped by a young man. I asked for the open box section…read moreand one was brought out. The device was listed as Fair but was missing multiple items so he was able to reduce it by $20. Truly helpful and I was excited to take it home. At the point of sale he said that the Best Buy membership was on sale and the annual fee reduced to $180 would result in a 2 year warranty for the price of one year, and I had the membership perks such as 60 day return window. This was $199 after tax. After returning home I did more research and found the warranty lasts only as long as the membership is active, so I had been purposefully deceived by the salesman. I went back to the store and was able to get a refund for the membership and then paid outright for the 2 year warranty for $180. No tax on this warranty so I had saved $19 by just paying for the warranty instead. Deceitful sales practices at this store so beware.