I come to this Ace hardware regularly because everyone who works here is incredibly helpful and…read morekind. The store is easy to navigate, and the prices are lower than the competition. I want to call out the employees for being remarkably friendly, but I want to comment in how great C.J is, and how he adds to the positive atmosphere of this specific Ace hardware.

My friend was looking to pick up a couple gardening gloves for her and her kid…read more It's a convenient location for us with plenty parking in this plaza. But anyhow, my friend was asked to leave her 8"X10" purse sized backpack up front, and the way the request was communicated made her feel belittled and stereotyped rather than treated with basic courtesy and respect. I understand that employees may need to follow store policies regarding bags, but those policies can be communicated professionally and without making a customer feel singled out or judged. Thank goodness there was another employee who intervened and allowed my friend to have her bag while she went to browse for what she came for. If it was me, I wouldn't bother to give any business whatsoever. I hope management addresses how these situations can be better handled so that customers are treated respectfully and consistently. Cause as of now, I'd rather spend my money at Home Depot and/or Lowe's. At least I'd get actual customer assistance and not be treated like some kind of shoplifter.

I had searched for someone to repair a lamp and the personnel at True Value in Pleasanton came to…read moremy rescue ! I can't recommend them highly enough for their excellent service!

Workbench True Value on Santa Rita Road has been my go to hardware store for 23 years. I can always…read morecount on finding Whatever I'm looking for from a screen door replacement part to painting supplies. Walk into the store and you will be greeted immediately and asked if they can help you find something. Old school service!

Update: I was in the area and I needed to figure out a somewhat tricky repair. I was helped by an…read moreassociate, Dave, who was very friendly and helped me brainstorm some solutions. I ended up with a sound plan and the supplies to put it into action. The checkout process was smooth and fast. Overall, it was much better than my last experience.

I went in today 2 times looking for specific screws and washers. Each time I was greeted with…read morekindness and helpfulness. I was able to get in and out with what I needed. I'm glad ACE is in my neighborhood.

Chris was so helpful a few days ago when I visited ACE for the very first time showing me the…read moreclearance area upstairs, I went back again yesterday to look for more goodies for my home. And surely I found some nice vases at such amazing prices.

We recently purchased a home and have been stopping in for help with all of our DIY projects. The…read morestaff is super friendly, knowledgeable, and can always point us in the right direction. They have everything we need so far. Definitely our go-to spot for home projects!

You just can't beat ACE hardware. Stopped by for some screws and fasteners. Was greeted upon entry…read more I looked a little lost walking around and a worker in a cowboy hat came by and asked if I needed help. Took me to the right isle and showed me the exact product I needed. Ace just has such a good standard and good training practices. Its employees ALWAYS know what they're doing and seem to enjoy their job. Kudos to the dude in the cowboy hat. Sadly I didn't read his name tag.

Went in this morning for a very specific item. I was greeted by a very friendly employee at the…read moreregister who pointed me to the right aisle and told me she'd call someone over to help. Jay, the supervisor on duty, met me in the aisle and helped me troubleshoot my issue. He showed me a few different options and ultimately found me the perfect item for my project. Both employees were incredibly friendly and helpful. Love coming to this store!

I have been coming to Pete's for hardware and home needs for over 20 years, living around the area…read moreoff and on during that time. Customer service is second to none and they always try and help me find what I need! They've helped me with clogged sinks, leaking toilets, garden needs....the list goes on. I went in today and they were having a free root beer float party to celebrate national root beer float day. Grabbed one in a super cute mini Ace bucket while I finished my shopping. Come on down for all your hardware and home needs. They also have some darn good pies for sale!

Such a great experience! Everyone was kind and super helpful. Darren helped us find the tools we…read moreneeded, and the lady in the garden section was so sweet. The other employees we met were wonderful too (I just didn't catch their names). Like another reviewer wrote: "they deserve all the good things in the world." Our girls and dog had fun too--we had no idea Ace sold toys. We somehow left with Noise Putty and a salted butter squishie.

Not closed! That part of the Yelp review is incorrect. Great hardware store with knowledgeable…read morestaff and a nice plant section.

I came in at 7:40pm on Saturday to purchase an item. The employee told me they have over 66 on hand…read morebut that they are in the warehouse. She said, pay now and then go to the warehouse to get it. Then another employee tells her the guy who closes the warehouse actually already closed it because he wants to leave at exactly 8:00pm when the store closes. So too bad, you're outta luck, you can come back tomorrow to get it. So you're telling me that the guy who can get this for me is still in the warehouse for another 20 minutes, but because he wants to leave at exactly 8:00pm when his shift is over he's refusing to get this for me and you expect me to drive back to this store tomorrow after having already drove here now? You're basically refusing to work until your shift is actually over but getting paid just the same? I'm not coming back. I'll go to Lowe's or Home Depot or any other store worth my time traveling to. This store is a joke.

We visited Home Depot to shop for window shades and curtains and were pleased with the variety of…read moreoptions available. One thing I appreciate about Home Depot is that they often have great online deals, which adds to the overall value. The main area for improvement is customer service. We had to approach several employees before finding someone who could assist us, which made the shopping experience less convenient. What really stands out about this location is the monthly kids' workshops. They provide a fun opportunity for families to spend time together while helping children learn new skills and build confidence through hands-on projects.

Big selection. Inaccurate prices…read more I enjoy wandering around and seeing the selection of plants in the nursery. Today to my surprise, I found a great deal on little totes. Of course, at the cash register. It turned out to not be such a big deal as they charged me 25% than the shelf price. They corrected it of course, but it is annoying that I have to be so vigilant.

I am very happy with my experience with Lowe's after buying three major appliances in six weeks…read more Each time I was waited upon immediately (or after one customer) by a friendly and knowledgeable employee. We largely knew what we wanted and had found Lowe's was competitive both on sale prices and install deals. Saved additional money by opening a credit card. Yes, when one goes out, they all go out. First we needed a washer but the dryer was still fine. Assistant Manager Lidia was very helpful in our selection and ordering. It was delivered two days later and install was smooth. Three weeks later, the dryer failed so we were back and Eddie helped us finalize our choice, matched a competitor's price for install, and again delivered great customer service. It was installed two days later. Two weeks later, our dishwasher went out and we were back again, in the expert hands of Jose and again had a smooth, easy purchase. This might sound like a fake review but I am a real customer and feeling the pain of three major appliance failures in six weeks (and now edgy about my water heater and fridge). I hope I can go another few years without another new appliance but when needed, my experience with Lowe's will cause me to try them first, though I will always compare to be sure they're competitive. Disappointing to see some of the negative reviews. We went during non-busy hours and had immediate assistance from very capable and personable employees. The washer and dryer were in warehouse so delivered and installed immediately; the dishwasher is on order but it's not surprising, we don't expect every product to be available overnight.

Horrible Service. Lowes website said Dewalt tool DCS356C1…read morewas selling for $99 & there were 5 in stock at Livermore store & 5 at Dublin store. I drove to Dublin store & sales assoc said he had 5 in stock but he could not find it. Said it may still be packed in last shipment received. I asked him to call Dublin store but nobody picked up the phone. i called Dublin store & AI Assistant confirmed 5 items in stock at that price. I asked to talk to a live employee to confirm the item was physically available for me to drive over & pick up now. I sat on hold for 18 min. Nobody picked up the phone. WHAT A WASTE OF MY TIME!

Totally random- Cleanest female bathroom that I have ever used. Helpful for your hardware and…read morelumber needs without making you feel stupid.

Had a pleasant experience today when picking up some salt pellets during lunch time. In and out…read morewithin 15 minutes. Service was quick and thank you to the staff who helped me load six 40lbs salt pellets Diamond Crystal bright & soft($8.99) to my car. Also I have their rewards app so I was able to use a $10 coupon off over $50 spending. Without the coupon, their regular retail price $8.99 is a bit more costly than Home Depot $6.73 per pack (bulk price -6packs or more or $7.48 regular price) but with the coupon it offsets the large price gap. I am paying about $4 more than Home Depot but I think about the time I save for check out and I won't need to do the heavy lifting all by myself. Their service speed really helps when you know you can make a quick stop to get things done in a short amount of time. I hope ACE can think about offering bulk pricing on sale pellets in the future so their price is more comparable to Home Depot. I also noticed that they now got pies by the entrance! I know where to get some pies the next time I crave for it.