A huge plumbing and electrical supply parts store mainly for contractors, but are open to the…read moregeneral public. Quality parts and brands, so don't expect lowest prices. Very knowledgeable and helpful staff. Location is a bit hard to find.

Very rude staff, not helpful one bit with faucet cartridges. Seemed like we were being yelled at,…read morebut that might be part of the culture, but since my spouse is Korean I know all Asians are not that way. Each time they needed to show us something they had to throw or toss it to us since they are still practicing Covid distancing and masking. Just overall not somewhere I would want to go back and do business.

Knowledgeable, fair, and just a great business to deal with! They have a great selection of tools…read moreand heavy equipment, and will guide you to the right tool for the job.

Juan V. I hade a great experience with Oakland Rentals! The…read moreteam was very professional, helpful, and friendly. John Villarosa and his staff made the whole process easy, from answering my questions to making sure i hade the right equipment for the job. The equipment was in excellent condition and worked perfectly. Its clear they care about customer service and take pride in the way they do. I'll definitely be coming back here for future rentals and highly recommended!

Not sure about other products but deal on windows and doors was no deal at all...Jimmy was…read moreresponsive and quick but Home Depot did beat his price by far ... I bought 25 windows and 4 doors for 30% less... I'll check other items and see...

Simply cannot be beat! Best prices and service on carpet, windows, and doors. I've rehabbed many…read moreprojects as well as remodels for my clients and Jimmy is my first call for materials.

Favorable experience with Mr Plastics. The employees were sociable and helpful to respond to my…read moreinquiries about various materials. My order was also prepared in the anticipated time and the cuts were precise. Pricing was considered reasonable with other suppliers in the region. The reason behind four stars is that the wait time in picking up was more time than anticipated. Nevertheless, I would still think about using them.

Always a pleasure dealing with this company from the reception to completion of order,reasonable…read morepricing and quick service...can't complain about service as such

A Tool and His Money Part II: The Conclusion…read more August 23, 2021: Arrived to drop-off an impact drill for repair. The guy--we'll call him Tim--behind the counter took it, wrote up a tag w/ my info (i.e., address, email, phone number) and asked what's the issue. After explaining the issue he did some stuff on the computer and said that the max it would cost to fix would be $130. Tim: Of course, we'll need to check the Serial Number (S/N) to make sure if it's under warranty first before we do any repairs. Me: Don't bother. It's old and def not under warranty just fix it. $130 is fine. (The tool brand-new is $250-300). Tim: Well we'll check anyways, just in case. Me: Ok, whatever is clever. Either way just fix it. August 27, 2021: Received a voicemail from Tim and he states they checked the S/N and the tool isn't under warranty and that it'll be a max of $130 to fix. -_- So, I call him back... Me: So, we already discussed this and the $130 is fine. Please just fix it. Tim: Oh, Ok... I'll send it off today. Me: So, you don't fix these in-house? Tim: No we ship them off to our facility in San Diego. Once it arrives a technician will look at it, assess it and call you w/ an exact amount it'll cost to fix, get a payment and they can then ship it back to you. Me: Oh, ok that's good. I really don't want to have to drive all the way back to Hayward. Oct 1, 2021: A Month goes by and no word from the repair center. So I call Hayward again to find out what's the hold-up. Me: Hi just trying to figure out what's going on w/ the tool I submitted for repair. Tim: *after looking it up* Oh, I guess they're waiting on parts to fix it. Me: Uhh..Ok... I thought they were going to call/email me to pay for it before they started fixing it? Tim: Oh, you mean they didn't? Hmm... Well they probably will once the parts arrive. Nov 12, 2021: Received a voicemail from an unrecognized number stating that my tool has arrived and is ready for pickup. So I call Hayward and want to find out if they can ship it to me instead of me having to drive up. And I end up talking to a random customer service rep and not someone at the store. Me: Can you just transfer me to the store? CS Rep: There's no way for me to do that. I can send them a message for you if you like. Me: Uhhh... That's not true. I've called and gotten thru to the store before. CS Rep: Well, I don't know sir. Nothing I can do. Me: Ok, whatever just give them my name and phone number and have them call me. CS Rep: Ok they should contact you within a day or two. Nov 22, 2021: Fed-up waiting I decide to schlep over back to Hayward and see what the fuck is going on. I arrive and give Tim the whole saga. Tim: Huh... That's weird. You really should've gotten a phone call or email or something. But the good news is I do have our tool and you can pay for it and be well on your way. Me: Cool. I'm not blaming you, per se, but I just want you to know that your whole tool repair process is, pardon my French, fucked up. Tim: No I understand. It's not the way it usually works. I'm sorry about that. *Tim continues to push buttons on the computer as the process of getting rung-up is taking much longer than it should* Tim: Uh, well... It appears my whole system is frozen and I can't charge you right now. Me: So that means it's free, right???? Tim: Uh, I wish. Hmmm... Tell you what. I don't want you to have to come back up here so I'll email you a link later and you can pay and we'll ship it to you. How's that sound? Me: Not ideal but what can I do at this point? Nov. 23, 2021 I never received that email so I call back the following day and Tim apologizes and says he'll send it today. Nov. 24, 2021 The link showed up late on the 23rd, I see it in the morning, pay and call to verify they got the payment and to also hope they ship it out before Thu (Turkey Day). He acknowledged the payment and said it would be sent out that day. Tim actually calls back later in the day and says something was funny with the payment and asked for some nonsense about me emailing him something or other. He still says he will ship it out that day regardless. Dec. 7th, 2021 After multiple calls attempting to get a tracking number for the package and no reply the package does finally arrive with the tool inside. #XmasMiracle TLDR: So even tho it *only* took 3.5months I guess eventually you'll get your tool fixed. Now that's efficiency! These boiz make the govt look competent.

I have been a Milwaukee customer for 4 years now and I had a problem with my packout which…read moredestroyed all my tools from water. And nobody from Milwaukee can help me. I really think it's terrible how you buy this company products and they can't help a single guy out with a problem. Truly piss poor customer service. I'm switching to dewalt.

This place is Awesome! Been coming here for decades…read more Ming is Awesome! He guided me to less expensive pans and saved me some $$! I'll be back!

love this store quick to help out great customer service always polite ready to help always have…read moreeverything organize

Starting with their great customer service for both diy-ers and professionals alike their in store…read moreservice professionals can answer all of your needs. So if you have a question or simply don't know where to begin, just ask and they'll get ya going in the right direction. They've got a lot of materials to choose from in the store and in their protected storage bays and their prices on many items is cheaper than the big box stores! And get this, if you need 1 sheet or 100 sheets of drywall or wood or any other material they'll help you load it for free you won't get that kind of service at HD. The whole in store experience is easy, comfortable and secure and they've got plenty of parking too.

I've always loved the quality of Truitt and White and would forgive the front line for never…read moregreeting me when I enter the store, but recently there's a new young worker there named Ari who DOES greet me when I walk in, which adds value and class to the store! Not only that, Ari has been extremely helpful in advising me on fasteners and shellacs, among other things, to the point that I now ask whether he's working there when I go in. Also, Antonio in the lumberyard has been super helpful and friendly. Kudos to the team. The friendliness and help is appreciated and a good counterweight to the big box stores.

Well stocked, friendly, convenient and local. I had to get a few things for a friend who was…read moremoving.

I am constantly renovating my house and realized that I need consistent, quality wood, and I found…read moreit at Economy Lumber. Kyle is my go-to person. He has 25 years of experience, and this company has 90 years of experience. I will always buy my lumber here and recommend my network to as well. Thanks for answering my questions and giving me all the options at my fingertips. They cut my wood down to size as well, so it can fit in my car and save me time!