We are so impressed by this place. Although they have more limited stone options especially when…read moreyou look at the front showroom where a lot of the stone says sold out, we found a stone design that worked well for our kitchen renovation project by looking at the larger stone slabs in the back. Since we came with a diagram and measurements of the slabs ready, we received a quote on the spot, and we were shocked that the quote was about half the price of a nearby competitor and a fraction of the price of estimates for stone and installation online. They were very accommodating and super helpful generally. Once we paid for the stone in person a few weeks later, we went to the back to choose the 3 slabs. They were helpful in telling us which slabs might not be as nice considering we wanted smaller patterns. Then on the day of our kitchen renovation, the men who came to cut and sand the stone in our kitchen and took the whole day. They were really careful and made sure it fit perfectly. It was messy but that's all part of the renovation project. Grateful we found them!

So impressed with this company they did a great job and in fact as far as I was concerned they went…read moreabout and beyond with the quality of work. Looking forward to having them complete additional work for me in the future,

Knowledgeable, fair, and just a great business to deal with! They have a great selection of tools…read moreand heavy equipment, and will guide you to the right tool for the job.

Juan V. I hade a great experience with Oakland Rentals! The…read moreteam was very professional, helpful, and friendly. John Villarosa and his staff made the whole process easy, from answering my questions to making sure i hade the right equipment for the job. The equipment was in excellent condition and worked perfectly. Its clear they care about customer service and take pride in the way they do. I'll definitely be coming back here for future rentals and highly recommended!

A Tool and His Money Part II: The Conclusion…read more August 23, 2021: Arrived to drop-off an impact drill for repair. The guy--we'll call him Tim--behind the counter took it, wrote up a tag w/ my info (i.e., address, email, phone number) and asked what's the issue. After explaining the issue he did some stuff on the computer and said that the max it would cost to fix would be $130. Tim: Of course, we'll need to check the Serial Number (S/N) to make sure if it's under warranty first before we do any repairs. Me: Don't bother. It's old and def not under warranty just fix it. $130 is fine. (The tool brand-new is $250-300). Tim: Well we'll check anyways, just in case. Me: Ok, whatever is clever. Either way just fix it. August 27, 2021: Received a voicemail from Tim and he states they checked the S/N and the tool isn't under warranty and that it'll be a max of $130 to fix. -_- So, I call him back... Me: So, we already discussed this and the $130 is fine. Please just fix it. Tim: Oh, Ok... I'll send it off today. Me: So, you don't fix these in-house? Tim: No we ship them off to our facility in San Diego. Once it arrives a technician will look at it, assess it and call you w/ an exact amount it'll cost to fix, get a payment and they can then ship it back to you. Me: Oh, ok that's good. I really don't want to have to drive all the way back to Hayward. Oct 1, 2021: A Month goes by and no word from the repair center. So I call Hayward again to find out what's the hold-up. Me: Hi just trying to figure out what's going on w/ the tool I submitted for repair. Tim: *after looking it up* Oh, I guess they're waiting on parts to fix it. Me: Uhh..Ok... I thought they were going to call/email me to pay for it before they started fixing it? Tim: Oh, you mean they didn't? Hmm... Well they probably will once the parts arrive. Nov 12, 2021: Received a voicemail from an unrecognized number stating that my tool has arrived and is ready for pickup. So I call Hayward and want to find out if they can ship it to me instead of me having to drive up. And I end up talking to a random customer service rep and not someone at the store. Me: Can you just transfer me to the store? CS Rep: There's no way for me to do that. I can send them a message for you if you like. Me: Uhhh... That's not true. I've called and gotten thru to the store before. CS Rep: Well, I don't know sir. Nothing I can do. Me: Ok, whatever just give them my name and phone number and have them call me. CS Rep: Ok they should contact you within a day or two. Nov 22, 2021: Fed-up waiting I decide to schlep over back to Hayward and see what the fuck is going on. I arrive and give Tim the whole saga. Tim: Huh... That's weird. You really should've gotten a phone call or email or something. But the good news is I do have our tool and you can pay for it and be well on your way. Me: Cool. I'm not blaming you, per se, but I just want you to know that your whole tool repair process is, pardon my French, fucked up. Tim: No I understand. It's not the way it usually works. I'm sorry about that. *Tim continues to push buttons on the computer as the process of getting rung-up is taking much longer than it should* Tim: Uh, well... It appears my whole system is frozen and I can't charge you right now. Me: So that means it's free, right???? Tim: Uh, I wish. Hmmm... Tell you what. I don't want you to have to come back up here so I'll email you a link later and you can pay and we'll ship it to you. How's that sound? Me: Not ideal but what can I do at this point? Nov. 23, 2021 I never received that email so I call back the following day and Tim apologizes and says he'll send it today. Nov. 24, 2021 The link showed up late on the 23rd, I see it in the morning, pay and call to verify they got the payment and to also hope they ship it out before Thu (Turkey Day). He acknowledged the payment and said it would be sent out that day. Tim actually calls back later in the day and says something was funny with the payment and asked for some nonsense about me emailing him something or other. He still says he will ship it out that day regardless. Dec. 7th, 2021 After multiple calls attempting to get a tracking number for the package and no reply the package does finally arrive with the tool inside. #XmasMiracle TLDR: So even tho it *only* took 3.5months I guess eventually you'll get your tool fixed. Now that's efficiency! These boiz make the govt look competent.

I have been a Milwaukee customer for 4 years now and I had a problem with my packout which…read moredestroyed all my tools from water. And nobody from Milwaukee can help me. I really think it's terrible how you buy this company products and they can't help a single guy out with a problem. Truly piss poor customer service. I'm switching to dewalt.

Great customer service!…read more I ordered a new faucet and they were able to price match the cost online! They have a variety of faucets, from Kohler, peerless, all the way to Delta.

I had a great experience with this company. I was looking for a gasket for an old and very uncommon…read moretoilet, and I could not find the part anywhere. David went above and beyond to help me. He carefully researched the part, placed an order, and it arrived the very next day, allowing me to complete my customer's repair on time. What impressed me even more was that after I left the store, David took the initiative to order an additional part that he thought might fit, just in case the first one didn't work. That level of dedication and customer service is very rare today. I had checked many other stores without success, so I feel very fortunate to have found this company. The staff is knowledgeable, responsible, and genuinely cares about helping customers solve difficult problems. They also have an excellent selection of plumbing supplies and parts. Thank you, David, for your outstanding service. I highly recommend this company and will definitely be coming back.

Starting with their great customer service for both diy-ers and professionals alike their in store…read moreservice professionals can answer all of your needs. So if you have a question or simply don't know where to begin, just ask and they'll get ya going in the right direction. They've got a lot of materials to choose from in the store and in their protected storage bays and their prices on many items is cheaper than the big box stores! And get this, if you need 1 sheet or 100 sheets of drywall or wood or any other material they'll help you load it for free you won't get that kind of service at HD. The whole in store experience is easy, comfortable and secure and they've got plenty of parking too.

I needed 7 windows replaced in my home. Truitt & White representative Emerson Yearwood was very…read morehelpful in showing and explaining to me the many types of windows that they carry. He also put me in contact with Ken Gillett, who is a licensed window and door installer. Once my windows were ready, Ken installed all 7 in one day. He thoroughly cleaned up after himself inside and outside of my home. Considering the quality of windows that I chose and their seamless installation, I thought they were fairly priced. I am very pleased with my new windows.

Moore Newton has been my goto for the last 7 years both for work and personal projects. Jack has…read morehelped me select wood for countless projects, and their delivery is fast and smooth, which is amazing since their quality is already above and beyond. I consider myself lucky to have Jack and Moore Newton for my quality wood supply.

I've always bought plywood from this company, but with my last purchase, they sold me nothing but…read moretrash! It was the worst plywood I've ever used in my life!More information 831-2503474 Alexandre

Not sure about other products but deal on windows and doors was no deal at all...Jimmy was…read moreresponsive and quick but Home Depot did beat his price by far ... I bought 25 windows and 4 doors for 30% less... I'll check other items and see...

Simply cannot be beat! Best prices and service on carpet, windows, and doors. I've rehabbed many…read moreprojects as well as remodels for my clients and Jimmy is my first call for materials.

Worst service. I don't understand how ups could use such a low end business to safe gaurd packages…read more Business hours say they are open but when you show up they have signs saying they will be back later. The owner is rude to talk to and very unprofessional.

East Oakland has undeniable issues, but we also have gems. I've lived here for 21 years and just…read morediscovered Sayfee's Hardware, which has apparently been right here on International aka E 14th since the 1980s. My son's air filter cord needed to be replaced. Hardware stores used to do things like that, but every other place we called told us they couldn't help. We found Sayfee's in the old-school phone book and were told "bring it in and I'll take a look." The owner showed my teen son how to open up the air filter and deep clean it, and when that didn't do the trick, he rewired the appliance for us for a very reasonable price. I'm not one to toss things in the landfill that are repairable, so I was thrilled to find someone close to home who could fix it for us! The place is nondescript from the outside, but the personal service inside is worth a visit! We'll be Sayfee's customers going forward.