Great paint great service and friendly people!!! They can take care of most paint needs within your…read morevisit !! Greatest of people that work here

Enrique did a wonderful job walking us through paint samples, shades, finishes, types of paint. I…read morehighly recommend checking this place out for your next house project!

My friend and I were here this afternoon where Brad, the assistant manager, helped us. My friend…read morewants to repaint her house exterior the same color. Brad color matched the small chips we brought in perfectly, mixed a sample pot, painted a bit on the actual chip taken off her house and then painted a bit of a paper plate we had brought in. He also cheerfully dried what he painted on the plate without complaint. We got exactly what we needed for her to give her painter (who uses Sherwin Wlliams.). We went to my her house, painted a few patches and waited for it to dry. Perfectly matched. After my friend had been to two other paint store for help, it was wonderful to have Brad be so professional, friendly and nice. Truly appreciated Brad.

My company has a house account with SW and we are closest to this location…read more Unfortunately, they drop the ball nearly every time with communication when calling in orders. Today, I called in and was placed on hold ' for a second', which turned into over 10 minutes. I called back and finally got someone on the line who was helping with my order. He went to check on product and then...disappeared for over 10 minutes. I called on my other phone (while still on hold with phone 1) and someone picked up, said the guy who was helping me was assisting an in-store customer and I then ask the guy I'm talking to to help me. Rather than help, he abruptly put me on hold. 5 minutes later my call on phone 1 was hung up on by SW. 9 minutes later the guy who was originally helping me came back on the line to tell me they couldn't fulfill my order. A half hour on the phone wasted. I strongly advise utilizing the Hayward location. Hayward offers friendlier, more competent service

I wasn't happy with a paint that I bought and how it performed so I called up the store. Spoke to…read moreTrey and him, Raymond and Joseph took care of me with a lot of patience very friendly and the replacement paint was 100% better so I just wanted to appreciate the staff for their customer service

Excellent service! Thank you so much for making this so easy for our family to pick colors and…read morecheck out, all within 30 minutes. They even delivered it to my car so we didn't have to lift a finger. I also appreciated how helpful they were in measuring how much paint we would need for our project.

It's been a while since I came here. Since I needed some items, we were greeted upon entry by 2…read morefriendly lads having a conversation. One of them pause the chat and asked if I needed help. I told him what I needed and I followed him to where the items were. Marcos who was the young lad who took and showed me the items I needed was super helpful. He answered my questions and overall made my shopping experience awesome. When it was time to check out. Albert rang uptrend transaction and was friendly too. You're ally don't find good customer service and generally when I walk in a store, they won't even acknowledge me and co tinue with their side chat. Kudos to Marcos & Albert

This hardware store literally has stock coming out the front door! It's a large store but it's jam…read morepacked with everything you might need. If you can't find something, just ask and they will help you find it...you might have to step over a few things here and there :). Family owned and run! Important to note: Their return policy is exchange or store credit.

I have used their paint for years because it is very high quality and long lasting. In addition, I…read morehave always received great service at their Hayward store.

Best customer service ever. Lex is extremely helpful. Purchased all the paint needed for my project…read morefrom them. Very happy with the outcome.

Not a lot of people in here these days. We stopped in and were greeted by Russ last night around 6,…read morewho was wearing a smile. We looked at some paint colors, picked up a couple samples, and went home to decide. Woke up this morning, went into the store and was again greeted by a smiling Russ :) we asked him to summon a paint specialist and he walked to the paint counter and mixed our paint. This dude is the service MAN! Closing, opening, mixing paint, what the hell, he should probably be managing! Nice work Russ! And Outdoor Supply? Pretty cool.

This hardware supply has a little bit of everything--pots, nice indoor and outdoor plants, outdoor…read morefurniture, cleaning supplies, glass cutting, etc. Have never needed help so I'm not sure about customer service besides being checked out--but they're friendly. Prices are just as elsewhere. Nice to have this hardware supply in the neighborhood

Service not so great. No clue on their paint line when asked for a similar product to BM Aura. I…read moreasked Google and found Duration to be that product. We don't have it. Ok what paint do you have. Nothing like that quality go elsewhere, ok will do.

They gave us great customer service and carried products that other Sherwin locations didn't have…read more The staff was accommodating and made sure we had everything we needed for our project. Super big thanks to the team!

I have been coming to Pete's for hardware and home needs for over 20 years, living around the area…read moreoff and on during that time. Customer service is second to none and they always try and help me find what I need! They've helped me with clogged sinks, leaking toilets, garden needs....the list goes on. I went in today and they were having a free root beer float party to celebrate national root beer float day. Grabbed one in a super cute mini Ace bucket while I finished my shopping. Come on down for all your hardware and home needs. They also have some darn good pies for sale!

Such a great experience! Everyone was kind and super helpful. Darren helped us find the tools we…read moreneeded, and the lady in the garden section was so sweet. The other employees we met were wonderful too (I just didn't catch their names). Like another reviewer wrote: "they deserve all the good things in the world." Our girls and dog had fun too--we had no idea Ace sold toys. We somehow left with Noise Putty and a salted butter squishie.

This is a new SW Store. First visit has been a very good…read more experience. Natalie (Manager) is great at handling walk in customers and at the same time checking to see how I was doing with color selection overload. Easy Parking, great hours and nice new showroom.

Service - Rude & Incompetent. I have been going to the Sherwood Williams for over 20 years & never…read morehad an issue. That has changed. I asked for a gallon of my exterior yellow paint. I asked him to look it up on the computer. He told me I did not buy it at Sherwood Williams. WHAT? That's where I buy my paint. He did not know how to look up pervious orders. I told him that he was rude & did not know his job. I went home & called corporate. Corporate found the paint with in 2 minutes. Thank you Alice! I went back to the store (2nd time) and gave them the name of the Paints I needed from a different sales person. He asked me the finish of paint & I did not know. He said he needed that information. I agreed & told him to look it up on the computer. He said it was not there. OK - Give me the phone so I could call corporate to get the information - It was amazing how fast he looked it up on the computer!!! No thank you after my purchase of $350 dollars. Not a good experience....