The sales person couldn't care less if I was there or not. They were communicating when I asked him…read morequestions. I have to know there was a sale going on, but you wouldn't know it from inside that store. There were no posters about the sale or anything unlike all the other locations I've been to. I asked if they were doing the promotion and was told yes. But I shouldn't have to beg to get the discount. What's worse: there are no prices on anything! You have to ask a sales person to get the price on even the smallest items. What kind of store does that? Is the price determined by how much he likes me? What I'm wearing? How rich I look? It's ridiculous. I ordered multiple sample size paint and one of them was mixed incorrectly. Skip this location.

THE BEST PAINT STORE…read more I was looking for paint since I was remodeling my house and wanted a more long lasting quality paint. The bald guy that was helping me was so informative. He was so helpful with my swatches for the interior of my house and even helped me choose the best finishing. The paint was ready within minutes and he helped me bring it to the car which I appreciated since it was so heavy. They have everything from brushes, wood stains, tape etc. to help with the process of painting. I also really like how all their products are really high quality. Definitely will back for future home renovations!!

Your service & kindness are greatly appreciated. I came in with my granddaughter for a project…read more.. was a little upset but left with a grin on her face after sales associate KM - Alampkins (sp) gave us a great deal. I was also looking for a place to recycle a few left over cans of paint & I was able to do it there too... Again, a pleasant experience. Thank you very much, Anna

I called about their masks because of the wild fires, Angelo picked up and even though they ran out…read moreof the free masks which was a little disappointing the interaction was very positive. This man provided AMAZING customer service and we ended the call on a positive note. And he has a radio voice lol I'll probably go and buy paint supplies from them from now on because of this interaction.

It's been a while since I came here. Since I needed some items, we were greeted upon entry by 2…read morefriendly lads having a conversation. One of them pause the chat and asked if I needed help. I told him what I needed and I followed him to where the items were. Marcos who was the young lad who took and showed me the items I needed was super helpful. He answered my questions and overall made my shopping experience awesome. When it was time to check out. Albert rang uptrend transaction and was friendly too. You're ally don't find good customer service and generally when I walk in a store, they won't even acknowledge me and co tinue with their side chat. Kudos to Marcos & Albert

This hardware store literally has stock coming out the front door! It's a large store but it's jam…read morepacked with everything you might need. If you can't find something, just ask and they will help you find it...you might have to step over a few things here and there :). Family owned and run! Important to note: Their return policy is exchange or store credit.

Not a lot of people in here these days. We stopped in and were greeted by Russ last night around 6,…read morewho was wearing a smile. We looked at some paint colors, picked up a couple samples, and went home to decide. Woke up this morning, went into the store and was again greeted by a smiling Russ :) we asked him to summon a paint specialist and he walked to the paint counter and mixed our paint. This dude is the service MAN! Closing, opening, mixing paint, what the hell, he should probably be managing! Nice work Russ! And Outdoor Supply? Pretty cool.

This hardware supply has a little bit of everything--pots, nice indoor and outdoor plants, outdoor…read morefurniture, cleaning supplies, glass cutting, etc. Have never needed help so I'm not sure about customer service besides being checked out--but they're friendly. Prices are just as elsewhere. Nice to have this hardware supply in the neighborhood

I'd like to commend, Karen the manager at the Pleasanton Sherwin Williams Paint store. I stopped…read moreby this morning and was clueless as to how to start with my selection. She pulled up popular paint colors in the range I requested. She found the paint swatches to take with me. Somehow, I'll decide. Beyond that, Karen is charming and very helpful. Sherwin Williams is fortunate to have her as an employee and manager. Thank you!!

Dropped in to get some paint and received some great advice on types of paint to use for my…read moreproject. Will definitely return based on quality of paint and customer service.

This places sells broken defective toilets ..also doesnt know anything about what they are selling…read more CUSTOMER SERVICE IS THE LEAST OF THIER PRIORITYS. The grenade that represents your thoughts on complaints says it all. No thanks

I can't say enough great things about this company. I've been remodeling houses for years and it's…read morevery nice to come across a company with such high standards of customer service and quality products. I purchased a Bradford and White water heater today, first one of this brand and the sales rep was very knowledgeable and straight forward. I'm tired of the big box stores and the low quality of their products the past few years. Ferguson will be my go-to plumbing company from here on out. Very, very impressed!

WOW, absolutely amazing team work.. POWER was out and they were taking orders at the door…read more If you're a san Leandro resident, this is definitely your location for tile, stone or flooring products. I'm ERICK your local handyman value if you ever need a local hand, i specialize in bathrooms mostly..

My contractor sent me here to "go shopping." Find what you like and I can work with it. What a…read morelarge warehouse full of many varieties of flooring! You can get your daily steps in this store and spend hours looking for the right tile. But you'll be sure to find it! Looks like a Home Depot except the biggest difference is that there are people at Floor & Decor who ask if you need help then actually help you. They have the nicest staff. I'm pretty sure I was approached by 5 people at 5 different times of my visit. The most helpful one was Milan. Not only did she direct us to different tile sections, she gave lots of suggestions and also gave us her opinions. She also would get a sample of a tile that she thought might look good. At the end of our shopping selection for a bathroom, she printed out all the options we selected and printed us a copy so they're all in one place. I would definitely come back. What a great experience.

Friendly staff! Walked in and first thing I noticed are their frozen pies. Wut!? Pies?…read moreInteresting! Had to ask about them and the staff said they were very good. Nicely lite store and very organized. We got what we came in for and now we are thinking of coming back for pies :)

I had high hopes for this store and I think they're still going through their "growing pain"…read morebecause I went to their soft opening, and the workers at the time, were very friendly and helpful. I went in last week to pick up an online order and oh my what a 180º difference. The current workers are not the same as the ones I saw during the soft opening. I go up to counter to tell them I'm there to pick up my online order. Since it was a larger item it was in the back. One of the workers, on the headphone mics, tells someone in the back/storage area to bring out my order. I think all is good and I will be getting my order. That wasn't the case. After a 2-3 minutes the person in the back calls back to ask what are they were look for, and the counter person tell them what it is and the specific item. After about 5 minutes the person from the back comes up to the front to personally ask, again, what are they were looking for. And I tell her along with the counter person (that's 4 times so far) what the item is. After waiting about 10 minutes the person finally brings out my order. Even thought this San Leandro location is more convenient for me I will go to the one in Castro Valley since they know what they are doing. The workers at San Leandro need more training and/or hire more experienced people. The current ones look like they're still in high school or just started college and haven't learned the concept of customer service. I might go in a few months to see if it has improved.