We are big fans of Box Appliances, who have helped us several times with our appliances. In my…read moreexperience, they are the most professional and most competent appliance repair service around. Unlike their peers, they come when they say they'll come. They let you track their location when they're on their way, so you know how close they are to you. Upon arrival, they put on booties to cover their shoes. They do what the say they'll do and they do it courteously. And also, they know their appliances *very* well. Today, Gabe helped us out with our Cove dishwasher and was excellent. In short, you can count on Box Appliance. They are peerless.

If you have a sub zero fridge and the freezer won't close, swap the rails left right and flip the…read morebasket front to back. Otherwise you may have water and/or ice ruin your floor. Hope this advice saves you the $350 of a service visit! (Either you or someone you paid to clean the fridge might cause this issue.)

Joselito is very responsive, knowledgeable and honest about repairs. Several of our appliances…read moreneeded some tuning up (dishwasher, fridge, washer) and he was able to help us get them in working condition again. He gave us some insightful tips about when it would be worth it to just replace instead of fixing. Appliance repair is not fun, but grateful to know we know who we can call. Thank you!

I contacted this company to inquire about an appliance repair estimate and simply asked whether…read morethey were insured before allowing any work to be done in my home. Instead of providing proof of insurance or answering professionally, they refused to provide the information altogether. As a homeowner, I don't think it's unreasonable to move cautiously when hiring someone to perform electrical/appliance repairs. Reputable repair companies typically understand why customers want to verify insurance coverage in case damage occurs during service. The refusal to provide basic insurance information was a major red flag for me, so I decided not to move forward. Transparency and professionalism matter when inviting a business into your home.

I did not use Top Tier Appliance Repair but appreciate their help. I had contacted 3 other…read morecompanies to service my Viking range that were quick to respond "we don't service your area" or "we charge a diagnostic fee that doesn't go towards the service/repair"...etc Vissal from Top Tier Appliance Repair quickly responded via text, provided his number and said to call to call him (at my convenience) to better understand the issue. Other companies didn't even bother asking. Basically, the oven temperature no longer consistent and fluctuates 50 degrees. This started after I was cleaning and my drip tray got caught on some wiring. After a 10-minute consultation, Vissal asked for the model number and once found, could set up the appointment. The next day I realized that even though I've had my Viking range 15 years (no longer under warranty) that it would be best to contact an Authorized Viking Repair company - I was referred to a company in San Jose. I texted Vissal that I was going another route and he quickly responded no problem. Friendly and professional customer service and thanks to Vissal for taking the time to work with me! It showed he really wanted to help which is much appreciated! Another 5-star review added to Top Tier Appliance Repair!

Top Tier was recommended by CBD the vendor I purchased a new washer and dryer from on 3/6/26. They…read moreinstalled the dryer where the washer connection was located and the washer where the dryer vent was so both appliances were 8" off the wall because of 6' long dryer vent hose. They started the dryer and it sounded like a cement mixer. They tried to fix it and could not and asked me if we had a toilet plunger!! Which apparently they were going to suction to the back of the drum to put in back in place. They could not fix the dryer and blamed it on Electrolux. Electrolux rep was called and said it was obviously damaged when they unloaded it from their truck so there was no warranty. When the Electrolux rep showed up he opened our laundry room door and it had a very strong smell of natural gas, it was discovered that in addition to damaging the dryer, installing them in the wrong pace they also put me and my family at risk. There is more, when they wheeled the washer on a dolly through our back door they broke a $615 Phantom Screen Door. Also, I had to pay a reputable appliance installer $400 to come and install the appliances correctly. I reached out to the owner of Top Tier and to go easy on him I asked that the $350 fee they that he billed to my Visa be refunded and if he would pay for the screen door, we would call it good. I absorbed the inconvenience for weeks and the $400 fee to do the install the appliance correctly. The Top Tier owner seems like a very nice guy on the phone and accepted my suggested settlement offer. For the last 5 weeks each time i call him he promises "my wife will drop it off next Tuesday", "I will drop it off personally Friday afternoon", "I will have my secretary send the check out tomorrow". CBD the appliance dealer will never recommend him again, I have disputed my Visa charge, I was going to report him the State Contractors License Board but as it turns out, he has no license. Monday I am filing a Small Claims suit against him for ALL of the charges. I am 80 years old and this guy took advantage of me and my wife and could have cost us our lives with the faulty gas connection. He is deceptive, a liar and flat out dangerous.

They had the part I needed in stock. Similar to online pricing too. Got my washer back in business…read morein a snap. A world class appliance parts store. My Maytag Legacy washer is a prized possession of mine - its from the year 2008 and its a priceless family heirloom passed down from my aunt. Now at nearly 20 years old it finally sprung a tiny leak. I love this washer as its the last of its kind. Its top load and it has a traditional two way agitator and it allows for warm water rinses and TRUE hot water washes. For years I ran it beside my Maytag front loader depending on what I wanted to wash. I don't want to get into some top load front load debate - they are both great and I like to have both in my laundry room - throw in a third tiny washing machine - a Sidekick with wash plate action for jeans or delicates and your in business. With help of my kitty Mr Moose I installed this water pump in maybe 10 minutes. I tilted the washer up at a 45 degree angle, snapped out the two clamps and then with pliers - the only tool I needed removed the two spring clamps from the two hoses. That is why old washers are so popular. No computers, no nonsense. Just a mechanical timer that lasts for generations and no extras. Little children rejoice - wonderful inheritance awaits you. I'd love a beautiful blue/teal pair washer gas dryer by Maytag from the 60s - some appliance rebuilders sell these things for thousands - I just might go for it one day. If your all of a sudden interested in old technology washers - look out for speed queen and Maytag commercial - from my research they are the best you can get today in terms of longevity.

Brandon and Team have been a pleasure to work with. When our refrigerator went out they had one in…read morestock that would fit are small opening and were able to deliver it right away.

Perseverance!!! Word of the day…read more Contacted Kyle of Jebs Appliance when our four year old Whirlpool Dishwasher ceased to function properly. Kyle arrived and trouble shot the problem and determined that the motherboard died. New one ordered. Kyle installed the new board... NO JOY IN MUDVILLE!! Checking... rechecking.... Finally he determined what caused the issue was a double fault. A short on the main power input caused the mother board to fail. All is good.... Thanks to perseverance!! Well done Kyle.

If you are looking for honest, skilled, and trustworthy service, Jeb's Appliances is the place to…read morecall! I worked with Kyle who helped fix my dryer, and he knew what he was doing! He even showed me what was wrong when he took the dryer apart and explained why it was making noise. This guy loves his craft and Kyle will be my go to guy from now on! 5 stars all day! Thank you!

This is a shout-out for Stephanie the manager. Excellent…read morecustomer service. A little background... I purchased a gas range that arrived damaged. I called Stephanie, the manager, and she right away sent her own delivery people to help me with the range and file the necessary paperwork to resolve the issue. The home depot staff were polite, professional, and very helpful. Stephanie is professional, polite, and compentent in her role as a store manager.

Diego was really helpful he helped me look for a specific type of tool and was very approachableread more

Mark and Candus owe me a TON of money. When it was time to close my restaurant I trusted them with…read moremy equipment. Sadly they took everything and I never seen a dime. I am currently in a lawsuit with them. Beware!

Mark and Candus should not be allowed to practice business. They are unethical people who are…read morewilling to lie and cheat in order to make a few quick bucks. They sold us a freezer for $1500 which they claimed was tested and functioned properly. They offered a 30 day free parts and labor for any issues, to comfort our concerns about the functionality. After one day, the freezer stopped working. When I contacted the company, Mark was extremely aggressive and rude and blamed our company for causing the problem. He then proceeded to ignore all of our phone calls and emails thereafter. Mark is a very shady person and Candus seems like a willing sidekick to his awful practices. STAY AWAY FROM THESE SICKOS!

WOW, absolutely amazing team work.. POWER was out and they were taking orders at the door…read more If you're a san Leandro resident, this is definitely your location for tile, stone or flooring products. I'm ERICK your local handyman value if you ever need a local hand, i specialize in bathrooms mostly..

Expert Guidance and Beautiful Results for Our Bathrooms…read more We recently worked with Dario at Floor & Decor to pick tile for two bathrooms, and the experience was fantastic. First, the store is a nice respite from big-box options like Home Depot or Lowe's. It feels more local, with staff who actually ask if you need help, and the prices hit that sweet spot--not too high, not too low--so quality feels just right. Buying tile can be overwhelming--there are endless choices, and even one change of mind can ripple through the entire selection. We made an appointment for assistance and were paired with Dario. He expertly guided us through every detail, essentially acting as a designer, ensuring all the tiles and accents worked perfectly together. Thanks to Dario, our new bathrooms reflect thoughtful, cohesive choices that we absolutely love and admire every day. Really well done!

I would avoid this company at all cost. The technicians leave their trash and do not clean up after…read morethemselves. I was told by whoever answers their phones that they are not required to do so and it is the customers' responsibility to discard of the replaced unit ( compressor) and their trash. It's unacceptable.

On time& on point! The tenants were very satisfied! This was…read morea seriously leaking bathroom faucet, in a family setting. I wasn't there but as long as the tenant is happy, I'm happy!

Not a lot of people in here these days. We stopped in and were greeted by Russ last night around 6,…read morewho was wearing a smile. We looked at some paint colors, picked up a couple samples, and went home to decide. Woke up this morning, went into the store and was again greeted by a smiling Russ :) we asked him to summon a paint specialist and he walked to the paint counter and mixed our paint. This dude is the service MAN! Closing, opening, mixing paint, what the hell, he should probably be managing! Nice work Russ! And Outdoor Supply? Pretty cool.

This hardware supply has a little bit of everything--pots, nice indoor and outdoor plants, outdoor…read morefurniture, cleaning supplies, glass cutting, etc. Have never needed help so I'm not sure about customer service besides being checked out--but they're friendly. Prices are just as elsewhere. Nice to have this hardware supply in the neighborhood