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    EuroMarble & Granite

    3.8 (40 reviews)
    Closed 6:00 am - 2:00 pm

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    Worst possible company to work with! Total and complete disaster!! LOOK FOR THE PHOTOS OF OUR JOB. THEY SPEAK FOR THEMSELVES! TOTAL HACKS! We purchased a Corian counter top from IKEA. The job was subcontracted from CaesarStone out to EuroMarble & Granite. First, EuroMarble missed their first template appointment even though we called twice the day of to confirm they were coming. I took half a day off work, and they never showed up. When they showed up for the second template appt on 12/29/16, the guy did not template the counter at all. He just measured. I asked him several times why he was not templating the job, and he said they didn't need to actually template, just measure. I was careful to point out that we would need a outlet cut out, and that we would need a double build up on the overhang section of the waterfall edge because it would be exposed. We emailed several times with David of EuroMarble. We made sure he was also aware we had a outlet cut out that would need to be done on site. The install was scheduled for 1/23/17, far longer than the 10 days that we had been told in the store between template and install. We asked if this could be done sooner since we had family coming into town, but we were told this was not possible. On 1/23/17, two guys showed up for the counter top install. They had no ID badges, and were given no paperwork on who they were. The pieces of counter they brought were totally incorrect. (see photos below) The mitered waterfall edge had not been cut, the pieces didn't match each other, the return on the waterfall edge which was exposed on the overhang had not been double built up, and the waterfall edges were not even long enough to reach the top of our cabinets, among other issues. While on sight, they cut the outlet in the incorrect area. They also cut several pieces of wood, and a lot of the cutting was done IN OUR LIVING ROOM! Before even trying to dry fit the counter to see if the pieces would fit, they put tons of silicone glue all over the cabinets and attempted to haphazardly glue pieces of wood on top of the cabinets which didn't even span the entire length of the cabinet. They said this was the "support" for the entire counter top. The pieces were not screwed in place, and as soon as they put the heavy counter on them, they slid around and did not work. The fabricator/install team told us they were never made aware there was an outlet cut out that needed to be done on sight or that a section of the waterfall would need a double build up due being exposed from the counter top overhang. When it because clear to us that this job was botched, and they had no clear path to correct the miscuts, we instructed them to remove the pieces and leave. They left silicone residue smeared all over our cabinets and dripped on our wood floor. It was around this time that we found out that the guy trying to install this counter DID NOT even work for EuroMarble. He had been contracted out by EuroMarble to fabricate and install this job. He told us EuroMarble doesn't know how fabricate a solid surface counter top and so they hired him. The second guy on the install team made my husband very nervous because my husband caught him scoping out the electronics in our house several times. This made us very uneasy and made us feel like we now need to be concerned about a possible break in. After they finished removing the miscut counter, I asked them to make sure they cleaned up the mess they had made before they left- there were counter top and wood shavings in our living room, and they had tracked mud all over our wood floor since it was raining that day. They informed me they had no way to clean up after themselves and asked if they could borrow a broom and cleaning supplies. I ended up moping up the floor myself. We still have counter top shavings all over our front yard that can't be swept or raked up. UPDATE: We were able to obtain a full refund from IKEA. Will be choosing another company to work with. I recommend Fonseca Marble, or True Stone. We've used both of them in the past and they are 100% amazing... just a lot more expensive.

    The BEST to work with, great service, were very patient, I was a wreck, my dads kitchen flooded and had to be replaced. Long story short, EuroMarble and Granite came through on countertop fabrication and installation. They explained the options available regarding seams and edge details. They alerted me to minor details I was not aware of. Truly EuroMarble and Granite is a company I hope to work with again.

    My new quartz countertop.

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    9 years ago

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    9 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    9 years ago

    Very painless installation of Caesarstone. Did this through Ikea. No issues, looks great.

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    9 years ago

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    9 years ago

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    9 years ago

    Alex and his team did a great job on our kitchen countertops...on time and on budget!!!

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    12 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    9 years ago

    The work done on my chip was fantastic. It just took a while to get the warranty information completed. Thanks!!!

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    9 years ago

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    12 years ago

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    Ask the Community - EuroMarble & Granite

    Review Highlights - EuroMarble & Granite

    I worked with their schedule, but I think David (their set-up guy) would have accommodated me if I had issues with their timing.

    Mentioned in 3 reviews

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    EuroMarble & Granite - kitchenandbath - Updated May 2026

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