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    Reed Supply

    4.0 (35 reviews)

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    Homewise Appliance

    Homewise Appliance

    (1.1k reviews)

    $$

    My wife and I bought our refrigerator here and are very happy with the service by Ixchel. She was…read moreknowledgeable and no pressure. She asked good questions when I presented the size issue of our place. We came to Homewise on friends' referrals and took advantage of the sale price for Labor Day. I will recommend Homewise to any Bay Area friend!

    Homewise (formerly Airport Appliance) comes through again with exceptional local service!…read more We have bought many appliances from Airport Appliance in the past--which is now Homewise. I was initially a bit worried that the business had been absorbed into a national chain, but it turned out to be just a name change with the same great local ownership. Most recently, our wall oven went dead on the 4th of July. We called Homewise and spoke with Lyla Vo, who was fantastic at advising us on replacement options. While working with her, we also decided to replace our 15-year-old dishwasher to take advantage of a two-item extra rebate! Over the years, we've tried other options in the area, but Homewise strikes the perfect balance: Vs. High-End Local Outfits: Higher-end stores seem bothered if you aren't remodeling an entire kitchen. Even though we'd bought from them before, they lacked interest when we only needed a single replacement item. Vs. Big National DIY Chains: Big-box stores are a headache. Twice, their installers walked out refusing to complete the job due to minor water, power, or circuit compliance issues. While those may have been on our end due to older coding, there was zero flexibility or real-time planning--they are bound strictly by corporate liability rules and won't work with you on the spot. Plus, you're basically dealing with a website, not a human. Why Homewise Wins: Even though we handled everything over the phone with Lyla, the entire experience was seamless. When we had follow-up questions, Lyla even responded from her phone after her shift was over! That kind of personal, above-and-beyond care is rare. On top of that, the installation process was super smooth, and they strictly honored their 4-hour delivery window. Homewise delivers the exact feel of working with a reliable, friendly neighborhood salesperson. Next time an appliance needs replacing, we're heading straight back to them. Please keep supporting local businesses like this one!

    The Deals Guy Home Appliances

    The Deals Guy Home Appliances

    (15 reviews)

    East Oakland

    Was going to buy a brand new fridge from HD or Costco when I saw this store advertised on…read moreCraigslist. Called him up, told him my issue, and had an immediate suggestion. Went to business, looked at a few units, decided on one, and he delivered, installed, and hauled away the old unit on the same day! Great guy, would definitely do business with him again. Oh, and buying from here provided substantial savings over a brand new in the box unit!

    TAKE YOUR OWN **RISK** PURCHASED FROM UN-AUTHORIZED DEALER:…read more I purchased a Thermador oven from Soufinane May, 2023 about 25% off from original price, however it's a defective oven and never turn on heat after installment. Contacted Thermador and they came twice for repair, however it's unrepairable and in order to exchange, I must provide a receipt. When I asked Soufinane for a receipt, he said the his receipt not work for exchange, of course he won't tell you this before purchase. And he didn't provide another HELP for selling defective products, pushing you to the Manufacturer was the only thing he did for me. ---UPDATE---: Re Soufiane C.: "It is important to hire the right contractor to install the unit and not someone, who will break it in the process and blames it on the unit or the tools." The contractor installed the unit is a CA licensed contractor, and Thermador's technician came twice for the repairing, and told me it's unrepairable even they replaced a brand new board. It's definitely a defectives. From above comment from the business owner, you would find he would use all kinds of excuses to "prove" he has absolutely no business with the defectives he sold. He never provide me a store receipt for the sale, and claimed he is a craigslist seller and sold things as-is. (hmm, why you have a physical store in Oakland, should you obey the local retail laws to provide a receipt at least)?

    Santa Clara Appliance - This is dried bird poo on top of fridge sorry I immediately start cleaning.

    Santa Clara Appliance

    (71 reviews)

    $$

    Melrose, East Oakland

    I recommend Santa Clara Alliances when you are working on a budget. They also provide great…read moredelivery and set up of appliances.

    I normally would give them 3 stars, I've been dealing with them for over 12 years. They came out to…read moremy house promptly on Saturday, which I was grateful for they automatically charge a $99 fee for coming out which I was aware of. I know what was wrong with my freezer cause it happened before so when the guy came in, I was like oh you fixed it before so it's a easy fix. He looked at it and said yes but I think you should just let it finish unthawing by itself because it's working and it'll do it on its own you can just unplug it overnight and then plug it back up. I replied I have a freezer full of meat and I don't want my meat to go bad so could you just do what the guy did last time and take the paneling off and use the water and get the ice out it took him about 10 or 15 minutes. He was like oh well you can just do it like this. I'm trying to save you money mind you it only cost about $130 total he get 99 for coming up so this guy was trying not to do nothing and just get the $99 for coming out and I'm like oh no I don't mind paying he replied I'm trying to save you money and I said no I don't mind. It's only around $130. He looks at me goes to the freezer and say well I gotta do this to the door and this blah blah blah so it's gonna be 150. I looked at him and said OK he really didn't wanna do it nor did he have to do anything to my door not 1 thing I gave him the 150 and he walked out the door. I realized he didn't give me a receipt. I tried to call he didn't answer so I called the company. They said they will email me a receipt at the end of the day, but I still haven't received a receipt so I'm feeling uneasy about this situation mind you he did a sloppy job. I had pads all over the floor like I did for the guy last time and he moved the pads all around left water all on the floor. I've had this done before and I had a way better experience than I did with this lazy guy that they sent out.

    Appliance Quick Warehouse - Advertised stove as open box (never used) but non functional due to gas leak!

    Appliance Quick Warehouse

    (6 reviews)

    Melrose, East Oakland

    Trying to get in contact with Howard .. I'm supposed to be having a delivery today and nobody is at…read morethe office .. I was told they were moving October 1 and for me to come in on sept 30th .. I've already paid deposit and everything no phone number is working or anything and I've been sitting here since 11am and they are supposed to be open and nobody is here ..

    I found this appliance quick warehouse online, searching for a locally owned business for me to…read moresupport. Who knew that I meet such an amazing guy. Howard, who I believe is the owner was great!! Not only did he fix my washing machine. He was very honest in doing so although it wasn't anything major, just something had clogged the drain pipe. I had no idea what was wrong with the washing machine. He could have told me anything and charged me an outlandish price based on the fact that I had no knowledge of the repair or the repair cost. he was so honest and gave me a great price. He was fast and didn't leave a mess or water all over my floor. I was so impressed that I also asked him to take a look at my dryer which also just needed something very minor that he offered to fix for pennies. I made an appointment with him on my next off day. Which by the way was a Sunday he was on time, he was fast, he cleaned up behind himself and he was very reasonably priced. He is very ethical and I'd recommend him to anyone. I should have done this review directly after he did the work, but I've just been so busy. I don't do a lot of reviews, although I patronize a lot of businesses in the Bay Area, but I was so impressed with Howard that I had to stop what I was doing to let anyone who is reading this know you will not be disappointed if you hire him.

    Reed Supply - appliances - Updated September 2026

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