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    The Home Depot

    2.4 (394 reviews)
    Open 6:00 am - 10:00 pm

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    Kids free class

    We love coming to the Saturday kids classes. Staff are so sweet and helpful. My kids love them and look forward to coming.

    5/28/24 FYI.
    Lee D.

    Quality/Quantity - Consistent. Asked two team members for help and finally found what I needed. If I actually walked to the VERY end of the aisle, I would not have needed the second team member. My bad. Atmosphere - Where do I start. If you need a day laborer this is a good place to start. Especially since they moved or closed the "day laborer" zone in Oakland on High Street. Plenty of parking, you can even tip a day laborer to watch your car. Unfortunately, the homeless population continues to thrive here. Not an easy in and out of this area. There are always one or two police cars parked outside. Not sure if there are any real policemen? And/or if they are parked there just as a deterrence. Open 7 days a week from 6am or 7am until 8pm or 10pm. Service - When I first came here many, many years ago, I was surprised by the amazing service this location offered. Employees actually greeted and helped customers. Now service is no different than all the other HD's. So basically, they are self-service. Price - Great value, good return policies. I rarely look at prices shopping at this company. Owner Comment - Congrats on your success since 1978, now with 2,312 locations and growing. Ranked #5 (2020) on the Fortune 500.

    The line
    Gaston E.

    Wow. This place feels like something out of a post-apocalyptic movie. From the moment you pull up, it's clear things are completely out of control. First, you have to get past the homeless encampments that have taken over nearly every corner surrounding the store. Once you're in the parking lot, you're met with a sea of day laborers offering their services, alongside "contractors" in work trucks all eager to be hired. But that's just the beginning. Home Depot seems to have turned its back parking lot into an overflow storage zone, which apparently also serves as an opportunity for thieves. While I was at the nearby 24 Hour Fitness, I literally witnessed people stealing bags of concrete and bricks through the back fence, all while a police officer casually hung out in front of the store doing nothing. When I finally got inside, the chaos continued. The checkout line was absolutely insane -- stretching from the exit all the way to the back wall. We're talking about 20-25 people deep, and it took forever to move. Honestly, the only reason I can imagine coming back to this store is if I wanted to blend in with the crowds stealing stuff, because that seems to be the norm here. Save yourself the headache and go somewhere else. This location is a mess. Good luck if you choose to brave it.

    Angelica R.

    I know Home Depot has a reputation of being AWEFUL to visit. Let's talk about the reasons WHY for this particular location. I don't go to Home Depot unprepared. I look up the items I want to buy online, add them to my cart. That way, when I am there I know what aisle to find everything in. Once I get there, I find that there are NO REGISTERS OPEN, only self check. Usually I would turn around and leave if I find it too busy. But, I came prepared and everything online says it's in stock so I should have a smooth shopping experience... RIGHT?! I find my first item. Head over to my 2nd. I am in the right aisle and section, but the item I am looking for isn't there. I check behind things, look for alternatives. NOTHING. Go to find my 3rd item, it's no where to be found. Site said there was 43 in stock, and this item is large 48x90 white board panel. I try to flag down someone in orange, they are no help. I came for 8ish items and left with 1. ALSO: You would think that ordering online should be a quick in and out option. It is not. Why? Because no one is ever at the pick-up area. Very annoyed.

    Raciest lady against Mexicans
    William C.

    RACIST LADIES DOING CUSTOMS SERVICE. I came to this location not expecting perfect service due to it being in Oakland but when I arrived and I paid for a pallet of concrete asked them to kindly load it with a forklift. Unfortunately never got it waited over an hour so I decided to go return the concrete. While waiting in line I witnessed this lady and her friend with the braids who I wasn't able to take a photo of but they both laughed at the man for not being able to properly explain what he needed so I helped them him after the fact that I noticed them laughing in his face and mocking him for not being able to speak English properly

    Thank you!

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    always the best bang for the buck, cannot beat their prices, and quality. Great selection and they back everything they sell.

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    Everything i needed and the instructions on how to do it. The best plaza for even the beginning do it yourself guy.

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    I'd ordered to pick it up, and HD messaged me that they were ready, when I there they had packaging the materi

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    A magnolia bush I purchased here created a horrific whitefly infestation in my garden

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    Page 1 of 10

    Ask the Community - The Home Depot

    Does Home Deport Cut Keys?

    Yes. And besides the plain key blanks they have all different colors, and a variety of fun styles for your personal tastes, from Hello Kitty to favorite sports teams, if you prefer a certain important key to stand out from your others, and be really… Read more

    View All 3 Questions

    Review Highlights - The Home Depot

    This place is always busy, but don't let that deter you from getting your supplies and/or DIY goodies - the sales associates here are great!

    Mentioned in 4 reviews

    Read more highlights

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    The Deals Guy Home Appliances

    4.4(13 reviews)
    1.4 miEast Oakland

    The Deals Guy came through! My washing machine died unexpectedly, and as a single parent I was…read moredesperate - both for a good deal and for a replacement asap. I got both! The machine was delivered and installed swiftly. The location is a little rough, but the price and quality made up for it.

    TAKE YOUR OWN **RISK** PURCHASED FROM UN-AUTHORIZED DEALER:…read more I purchased a Thermador oven from Soufinane May, 2023 about 25% off from original price, however it's a defective oven and never turn on heat after installment. Contacted Thermador and they came twice for repair, however it's unrepairable and in order to exchange, I must provide a receipt. When I asked Soufinane for a receipt, he said the his receipt not work for exchange, of course he won't tell you this before purchase. And he didn't provide another HELP for selling defective products, pushing you to the Manufacturer was the only thing he did for me. ---UPDATE---: Re Soufiane C.: "It is important to hire the right contractor to install the unit and not someone, who will break it in the process and blames it on the unit or the tools." The contractor installed the unit is a CA licensed contractor, and Thermador's technician came twice for the repairing, and told me it's unrepairable even they replaced a brand new board. It's definitely a defectives. From above comment from the business owner, you would find he would use all kinds of excuses to "prove" he has absolutely no business with the defectives he sold. He never provide me a store receipt for the sale, and claimed he is a craigslist seller and sold things as-is. (hmm, why you have a physical store in Oakland, should you obey the local retail laws to provide a receipt at least)?

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    Top Tier Appliance Repair - Here is my LG wash machine.

    Top Tier Appliance Repair

    4.8(208 reviews)
    3.3 miEast Oakland

    I did not use Top Tier Appliance Repair but appreciate their help. I had contacted 3 other…read morecompanies to service my Viking range that were quick to respond "we don't service your area" or "we charge a diagnostic fee that doesn't go towards the service/repair"...etc Vissal from Top Tier Appliance Repair quickly responded via text, provided his number and said to call to call him (at my convenience) to better understand the issue. Other companies didn't even bother asking. Basically, the oven temperature no longer consistent and fluctuates 50 degrees. This started after I was cleaning and my drip tray got caught on some wiring. After a 10-minute consultation, Vissal asked for the model number and once found, could set up the appointment. The next day I realized that even though I've had my Viking range 15 years (no longer under warranty) that it would be best to contact an Authorized Viking Repair company - I was referred to a company in San Jose. I texted Vissal that I was going another route and he quickly responded no problem. Friendly and professional customer service and thanks to Vissal for taking the time to work with me! It showed he really wanted to help which is much appreciated! Another 5-star review added to Top Tier Appliance Repair!

    Top Tier was recommended by CBD the vendor I purchased a new washer and dryer from on 3/6/26. They…read moreinstalled the dryer where the washer connection was located and the washer where the dryer vent was so both appliances were 8" off the wall because of 6' long dryer vent hose. They started the dryer and it sounded like a cement mixer. They tried to fix it and could not and asked me if we had a toilet plunger!! Which apparently they were going to suction to the back of the drum to put in back in place. They could not fix the dryer and blamed it on Electrolux. Electrolux rep was called and said it was obviously damaged when they unloaded it from their truck so there was no warranty. When the Electrolux rep showed up he opened our laundry room door and it had a very strong smell of natural gas, it was discovered that in addition to damaging the dryer, installing them in the wrong pace they also put me and my family at risk. There is more, when they wheeled the washer on a dolly through our back door they broke a $615 Phantom Screen Door. Also, I had to pay a reputable appliance installer $400 to come and install the appliances correctly. I reached out to the owner of Top Tier and to go easy on him I asked that the $350 fee they that he billed to my Visa be refunded and if he would pay for the screen door, we would call it good. I absorbed the inconvenience for weeks and the $400 fee to do the install the appliance correctly. The Top Tier owner seems like a very nice guy on the phone and accepted my suggested settlement offer. For the last 5 weeks each time i call him he promises "my wife will drop it off next Tuesday", "I will drop it off personally Friday afternoon", "I will have my secretary send the check out tomorrow". CBD the appliance dealer will never recommend him again, I have disputed my Visa charge, I was going to report him the State Contractors License Board but as it turns out, he has no license. Monday I am filing a Small Claims suit against him for ALL of the charges. I am 80 years old and this guy took advantage of me and my wife and could have cost us our lives with the faulty gas connection. He is deceptive, a liar and flat out dangerous.

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    Appliance Quick Warehouse - Advertised stove as open box (never used) but non functional due to gas leak!

    Appliance Quick Warehouse

    3.0(6 reviews)
    0.6 miEast Oakland

    Trying to get in contact with Howard .. I'm supposed to be having a delivery today and nobody is at…read morethe office .. I was told they were moving October 1 and for me to come in on sept 30th .. I've already paid deposit and everything no phone number is working or anything and I've been sitting here since 11am and they are supposed to be open and nobody is here ..

    I found this appliance quick warehouse online, searching for a locally owned business for me to…read moresupport. Who knew that I meet such an amazing guy. Howard, who I believe is the owner was great!! Not only did he fix my washing machine. He was very honest in doing so although it wasn't anything major, just something had clogged the drain pipe. I had no idea what was wrong with the washing machine. He could have told me anything and charged me an outlandish price based on the fact that I had no knowledge of the repair or the repair cost. he was so honest and gave me a great price. He was fast and didn't leave a mess or water all over my floor. I was so impressed that I also asked him to take a look at my dryer which also just needed something very minor that he offered to fix for pennies. I made an appointment with him on my next off day. Which by the way was a Sunday he was on time, he was fast, he cleaned up behind himself and he was very reasonably priced. He is very ethical and I'd recommend him to anyone. I should have done this review directly after he did the work, but I've just been so busy. I don't do a lot of reviews, although I patronize a lot of businesses in the Bay Area, but I was so impressed with Howard that I had to stop what I was doing to let anyone who is reading this know you will not be disappointed if you hire him.

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