I've purchased a few items with Andy Lu at Airport Appliance and now Homewise Appliance because I…read morelike to see the same person and he's been my go to for help.tHe's extremely knowledgeable about different appliances. He's professional, friendly, great customer service and cares about his customers. If you can't make it to the store, call him and place an order by phone, I did for my dishwasher and microwaves. And recently a new washer and dryer.

I walked in very close to closing and was greeted immediately by Andy Lu and I did not feel rushed…read moreat all. He was very kind and walked me around. I am upgrading my kitchen and needed all new appliances, refrigerator, stove and dishwasher. He was quite knowledgeable and explained all my options between brands. I ended up going with Bosch and with the discounts/sale and rebates the cost difference was minimal. I am Very pleased with my appliances purchases. Andy has been attentive throughout the process and after, returning calls and responding to emails in a very timely manner. Andy Lu Thank you!

Worked with Erik Valdivia. He was super nice and helpful, and he wasn't pushy or trying to upsell…read moreus. The showroom was also very nice to look around. I'd recommend this spot to anyone looking for new appliances.

Have been a loyal customer for about 11 years but the recent experience was very dismissive. We…read morehave purchased many appliances from Airport Home Appliance, going back 2015 --a time when the older gentleman operated the stores on the other side of the street. During January 2026, I purchased a new LG dishwasher from Homewise Appliance (formerly Airport). About a week ago, our dishwasher motor began making a high-pitched sound and in three to four days stopped working. We called them immediately sharing our concerns that this is happening within the warranty period. I have elderly people at home for whom I care, and this is a major inconvenience for us. Erik, my sales manager had provided a very good sales experience and spoke very highly of LG. Homewise Appliance also sold me an additional service plan at an "additional cost." I was specifically told that purchasing this service would get us immediate attention from technicians who worked closely with Homewise Appliance, instead of our having to rely on a home-warranty company or find our own appliance-repair technician. I was also told that if the appliance could not be repaired, it would be replaced. I verified these assurances multiple times and paid extra because home-warranty companies do not generally show any urgency. I have now called Homewise Appliance several times, but no one seems concerned about resolving the problem. I am now being told that Homewise has no control over the repair company and I need to deal with LG myself. If that is true, why was I sold any additional service plan besides the basic warranty at all? The truth is that many independent appliance-repair companies in the Pleasanton area will respond within 24 to 48 hours. There is no reason for customers to pay Homewise Appliance for an additional service plan if the company cannot provide the prompt and reliable assistance promised during the sale. A good sales experience with a family-owned business means very little if the company disappears when the customer actually needs the service for which they paid. I expect Homewise Appliance to arrange an immediate inspection of my dishwasher and honor the terms and representations under which this additional service was sold to me. Instead, I am now faced with having to deal with LG directly, without any support from Homewise, while Erik is away on vacation.

Really happy with our experience at Appliance Leaders! We were shopping around the Peninsula for a…read moreBosch dishwasher and they had better inventory and prices than anywhere else we looked. Delivery came within a few days and the team was super professional and on time. Solid option if you need something quickly and don't want to deal with the big box store runaround. Would definitely come back!

Appliance leader is the best appliance selection, ordering and installation experience I've had…read more They have a wide range of high end products, competitive pricing, and professional installation. The ordering was fully online, and the installation crew (Miguel and crew) completed our dishwasher quickly and professionally. If you need any appliance in the SF Bay Area, you should choose this company.

A few options were made available they took my old set away and I believe I got a good deal…read moreconsidering how much these are brand new.

Bummed website said they were open today and we drove 45 minutes to get here. CLOSED ON WEEKENDS!read more

Great people to deal with. Feliciia Marhx was our salesperson. She did such a good job explaining…read moreall the features and benefits of the appliances we bought, was super responsive as we shifted delivery dates and was always checking in during the install itself. Subsequent service asks were attended to promptly, with personal attention to detail and follow up. Superb service and great company!

I almost never write reviews but the experience was so good that I have too…read more Everything went so smooth, so easy that I had my selection done in less time than it took to drive there. And I got washer/dryer installed faster than I expected (I didn't need that last trip to the laundromat!) And when there was a small issue, they handled it quickly. Brandon even drove the piece to my house.

Perseverance!!! Word of the day…read more Contacted Kyle of Jebs Appliance when our four year old Whirlpool Dishwasher ceased to function properly. Kyle arrived and trouble shot the problem and determined that the motherboard died. New one ordered. Kyle installed the new board... NO JOY IN MUDVILLE!! Checking... rechecking.... Finally he determined what caused the issue was a double fault. A short on the main power input caused the mother board to fail. All is good.... Thanks to perseverance!! Well done Kyle.

Jeb has always gone above and beyond what I expect from used appliance seller. He trys to make…read moreevery interaction great for all parties! Great prices also.

If you mean business and honestly come down to Airport Appliance and talk to Andy!…read more He did fantastic job helping me choose our appliances for a kitchen makeover, double oven, dishwasher, stove top, and over range! Thank you so much Andy Lou! Many blessing and Thanks from, Mary and grand daughter Sara

I purchased a dishwasher online, and it was delivered promptly. Two installers came, quickly ran…read morethe dishwasher, had me sign paperwork confirming it was working, and then left. I live alone and rarely cook, so I didn't use the dishwasher again until I hosted a party that weekend. It seemed to run fine, but the next morning, when I was unloading the dishes, I discovered that it had flooded and would no longer turn on. I contacted Airport Home Appliance, and they referred me to GE Appliances. GE scheduled a service appointment, then later rescheduled it. When I called to ask why, they told me they were waiting for parts to arrive. I was confused as to how they could determine what parts were needed without first inspecting the dishwasher. They explained that this is a common issue with this particular model. Concerned about keeping a brand-new dishwasher with a known issue, I contacted Airport Home Appliance again and requested a return so I could exchange it for a different brand. However, I was told that the 48-hour return window had passed, so I could no longer return it and would need to wait for GE to repair it. They also said that if GE is able to fix it, I would not be allowed to exchange it for another model. I'm extremely frustrated by being passed back and forth between the retailer and manufacturer while I'm left without a working dishwasher after spending $1,500 on a brand-new appliance. I'm simply asking for a fair resolution.

Great place to find second hand appliances. Can't beat the prices! I like the fact that there is…read morea 2 month warranty, which you don't get if you buy a used appliance from someone. They also do provide repair services. Delivery and installation was very competent and professional.

These people do not care who they are delivering to they will bring your purchase to your home,…read moredirty dusty with you don't know how many insects are living inside. Very bad experience was not expecting this just because you decide to purchase a use item. They should at least have the decency and be humane enough to clean the appliance before bringing it to someone's home and this is why I give them one star

Cesar was very helpful. We called about a burning smell in our Samsung washer and he walked us…read morethrough potential issues on the phone patiently. When it turned out the machine was 17 years old with a drainage issue on top of everything else, he was upfront about the repair cost and honest that replacing it might make more sense. That kind of integrity is rare. We ended up going with a new machine, but Cesar is absolutely our first call for any appliance issue going forward. Highly recommend.

Well he did it again! Caesar has repaired our washing machine, stove, refrigerator (several times),…read moreand today he fixed our dishwasher that was leaking. He came, diagnosed the problem, and was done in about 15 minutes. I appreciate him and his expertise very much. Thank you, Caesar!