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    Harbor Freight Tools

    3.0 (90 reviews)
    InexpensiveHardware Stores
    Open 9:00 am - 6:00 pm
    Updated over 3 months ago

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    Gaston E.

    Not as "cheap" as people claim. Let's hope the quality matches the price People love to talk like Harbor Freight is the land of cheap tools, but when I pulled up ready to build out my kit, nothing I needed was cheap. Walked out $560 lighter. Impact wrench, full socket set, adapter, and a warranty plan. And that was without going overboard. They did have everything I needed in one trip, which I respect. But the lines were super long, and honestly, I was just lucky I knew what I was looking for because there was pretty much zero customer service. Tools were easy to find if you knew the layout, and the checkout was smooth once you got to it. Now we just see if this stuff holds up over time. For the price I paid, these tools better work hard and last. Fingers crossed the "budget" label is just a myth because this trip was anything but

    Large selection
    Terry P.

    A nice good clean location. I came in everything was easy to find easy to read a wide selection of tools and other things needed in the garage. Pricing in different range. And the service was excellent. Check out. The line was long, but it moved fast.

    Jeremiah W.

    If you want great customer service do not come to this Hayward location. The lines were very long. They had several employees upfront, but only had one cashier assist in everybody. Finally, Robert decided to help me as I walked up to the counter. I got no greeting. I was trying to ask him a question about a price difference on a tarp that I was buying because they had two prices listed in the middle of me talking. He walks away from the counter and he talks over me to talk to another random customer that walked in that wasn't even in line. He didn't give me this apology and try to explain the difference of the price of me not having a membership versus regular price. I had a couple questions but he thought it was more important to talk to the other guy who was not in line instead of me right in front of him, who is purchasing my items after I paid for my item he just ripped the receipt off and handed it to me, sat a bucket on the counter and didn't tell me that when you purchased something you get a free harbor freight bucket, very rude. Not sure if Robert is a manager, but he needs to work on his customer service and professionalism.

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    28 days ago

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    23 days ago

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    6 months ago

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    10 months ago

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    6 months ago

    I wasn't aware you can't get a refund without making an account. If I knew I would've never had made a purchase in the 1st place.

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    6 months ago

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    7 months ago

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    10 months ago

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    10 months ago

    A smaller store, but pretty well stocked in diverse and practical tools plus a few novelties. Friendly service!

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    2 years ago

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    3 years ago

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    11 months ago

    This Harbor Freight locations is always great everyone is usually helpful and nice!!!!!!

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    11 months ago

    Jordan helped me a lot and did a lot to help when i needed it. recommend the store and employees

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    2 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    9 years ago

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    3 years ago

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    7 years ago

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    2 years ago

    Clean place and can be find all tools I need at that store. Price reasonable, and good service.

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    2 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    4 years ago

    The tools that are affordable with high quality. Very organized store. I mostly buy my tools here. They have mostly the things you need.

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    6 years ago

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    12 years ago

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    5 years ago

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    12 years ago

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    6 years ago

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    7 years ago

    Awesome customer service. Won't take away from the fact that they only have 5 CARTS to push around, so be well aware on their busy days.

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    10 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Harbor Freight Tools

    Review Highlights - Harbor Freight Tools

    Make sure you check your mail because there is always a 20% coupon in the mail, and also coupons for freebie items with any purchase.

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    I usually have good experiences at Home Depot, but my recent interaction with an employee named…read moreBonnie at the register was one of the worst I've ever had. In my personal experience, she was extremely rude and dismissive. I explained to her that another employee had marked the asphalt for free because it was all ripped up, but she didn't seem to believe me. When I politely asked her to call her coworker to confirm, she became frustrated and gave me a look that made me feel like I was the problem. I don't know why she thought it was okay to talk to me that way. The energy was so negative that I actually grabbed my things and moved to another register -- something I've never had to do before. I was in an electric cart and had large bins to purchase, but instead of helping, she picked them up, speed-walked to drop them off with attitude, and sarcastically said, "Have a good day, sir," before quickly walking away. I even told my daughter, right there, that this is not how anyone should act at work. Bonnie turned around and asked me what I said, even though she clearly heard me. She seemed angry, but that should never spill over into how she treats customers. Overall, this experience left a really bad impression. Home Depot is normally great, but this interaction needs to be addressed. No customer should feel disrespected or talked down to when they're simply trying to check out. Visited 11-12-25 evening

    Lowe's Home Improvement - Let Lowe's help you take on your next home project!

    Lowe's Home Improvement

    (565 reviews)

    $$

    Always come here because they have more selection comparing to other stores. I needed grout and…read morehope to find a pack that come with everything but they didn't have it moreover not that many selection for ready to use. As of customer service, after I asked for direction to find something, she said 'should be over-there, if not should on the next aisle or 30......ummm ok, I will just walk all over the store to find it by myself then. Thanks! Checkout station took long and froze so had to move stuff over to another one

    I ordered an appliance from this store but need to talk to them about an issue regarding delivery…read more It is a total nightmare to get through on the phone. Wow..... I've called about 5 or 6 times now, and it's always a long long wait before anyone picks up. Last time, someone answered, but she's talking to someone in front of her, who's arguing about something he bought. No matter how many times you say hello, she can't be bothered to attend to the customer on the phone which she, for some unknown reason, answered, even though she wasn't ready to speak to the customer. Why on earth would you answer the phone if you're still talking to someone else? The other day i was put on hold forever. It was obvious nobody was going to pick up so i finally hung up and called back. Then the same thing happened when that employee transferred me to appliances. I see they only have 2 stars even though they're paying yelp a monthly fee. That means they're REALLY bad!

    Hayward Tool & Equipment - Proof.

    Hayward Tool & Equipment

    (43 reviews)

    $$$

    Got a special saw with a blade from Japan here. Using it is like night and day from the old rusty…read moreone I was using for a special custom project. Beautiful saw blade. Told one of the ladies here what I was doing and what material I was cutting. Explained the issue of fraying and crushing with other methods. Very quickly she walked me to the best possible option she could think of. I was able to try it out and the price was marked on the package. Can't do that when you buy online. People working here wore masks. I'm not sure if customers are supposed to. Big open store with fewer people inside - so I think its as safe as it gets. What was a tedious job was now so much quicker. I hate to collect more and more tools but there is no way around that... I tried.

    After reading some of the past reviews I was a little hesitant to stop by and check out the sale I…read moresaw advertised on Craigslist. I decided to check it out and I am glad I did. Was there first thing in the morning and was greeted by gentlemen when i walking in the door. I asked about the tool boxes I read about on craigslist. The gentlemen led me into backroom and showed me a few on display plus had more upstairs. I told him model I was looking for and he said I got one. Great lets see it. He got some help from a your women and after a few minutes it was down from the second story on the forklift. I was able to open box to make sure it was not damaged or missing parts. Everything looked great and I completed the sale. If you are looking for a new, old stock, weatherguard toolbox they have some at a screaming price. We are talking about about 75-80% off list price. Only condition for sale is must pay cash. They helped me load in my truck and all was great. Not sure what happened with other customers and their shopping experience but everyone was nice, respectful and friendly. May be back for another for one of my other service vehicles.

    Harbor Freight Tools - hardware - Updated May 2026

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