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    Cables & Etc.

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    7 years ago

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    Bay Area Tech Hero

    Bay Area Tech Hero

    5.0
    (211 reviews)

    Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

    I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

    T-Mobile Authorized Retailer

    T-Mobile Authorized Retailer

    2.5
    (35 reviews)

    Fantastic experience. The team was very knowledgeable and walked me through the process, which made…read morethings so much easier. I cannot recommend this store and the employees enough.

    I have to say after several and I mean several times going into the store and calling CS I have…read moreresolved my issue ( I think ) I also have to add Austin has been working hard to help me get it done. I have learned that it is not so much the staff's fault as it is their CS and what they make them go through to cancel everything. I still have not received my $171.00 plus dollars back or the $18.56 air tags money (that I never even got ) and TMobile wont take the charges off my so called account that never existed but now at least this "account" is officially closed Austin the manager has said he will pay out of his own pocket the almost 25 dollars that T-Mobile charged me out of the blue for July and August????? yes T-Mobile has mailed me a bill for almost 25 dollars for 4 air tags I never got in February and canceled. So the moral to this story is Be wear of T-Mobile and their promises, I feel it is a bait and hook type of company that wont let you go even when you cancel etc. Again, I do have a different perspective of Austin, he is only able to do what they (CS) will allow him to do and unfortunately he is the one that gets all the heat. So my rating of T-Mobile has not changed but my Rating of Austin has gone up to a 4

    Suntech

    Suntech

    5.0
    (121 reviews)

    Mike and team did an outstanding job wiring up our security cameras and internet routers in our…read morehome. They are very familiar with the ubiquiti systems, and did a very neat and professional-grade job! They routed all the cables via the attic and into my garage, where they wall-mounted my server cabinet too. All done at a reasonable price as well.

    I can say without any reservation that Suntech is the best security company in the Bay Area, and…read moreI've consulted with nearly all of them. Mike and his team were absolutely incredible from start to finish while installing my full home NVR system. Suntech stands out above the rest with their unparalleled technical expertise and exceptional value for the quality delivered. When choosing a company for something as important as your family's safety, it's crucial to pick one that really understands the technology inside and out and how to optimally utilize it to secure your home. During my consultations with various security companies, I kept going back to Suntech because I just felt like Mike was the sharpest out of them all. He fully understood my situation and grasped the entire NVR ecosystem more fluently than all the others, and he has an excellent memory too! On top of that, I feel that Mike truly cares about his clients- he's not in the business only to make money, but rather to make a truly positive impact in his clients' lives. The actual installation went smoothly and it feels so much better knowing that my whole house is now covered both inside and out at every angle with 24/7 continuous surveillance. Having that peace of mind is priceless and I'm so thankful to Mike and the Suntech team for it!

    Cables & Etc. - electronics - Updated August 2026

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