I am writing to follow up on the recent repair of my phone. As shown in the attached report, there…read morewas a clear display issue after the service was completed. I decided to trade in the device rather than continue addressing the defect. However, the display problem significantly degraded the trade-in value I received ($195 down to $75).

Could not/would not provide a written estimate to repair a Pixel 9 with water damage but functional…read morescreen.

Service was fast. Took only 25 mins for the screen repair! I was offed multiple price options that…read moregave me a choice of what to spend. I went with the new oled option and pricing was great! I will now be taking all my phone repairs to this location.

This place is amazing!!!!! and so reasonably priced! It is convenient and only takes a few…read moreminutes. They have phone supplies. You have to try them!!

Easy to schedule and staff is very helpful for a quick repair on iPhone screen. Will use againread more

My iPhone 15 Pro charger port got clogged with random junk & it wasn't fitting securely. And the…read moreman managed to fix it within 10 minutes and my phone was completely fine! Very professional customer service & a friendly person. Definitely will recommend my friends to come here as well if they ever need any repairs on their phones. Thanks a ton!!

I was having some issues with my sim card and walked into the AT&T store in San Ramon. I was lucky…read moreenough to work with Chase. He was so terrific. He was very patience and was able to solve my issue in a matter of minutes. He updated what needed to be fixed. Chase is very knowledgable and knows his stuff. Chase is your person if you need help with your phone needs. He also reviewed my plan and was able to save me some money on my services. Thank you Chase!!!

I had never been to this store before. When I lost my phone and bought a new one there, I ran into…read morea problem with my SIM card. Fortunately, the store manager, Safi, and his helpful associate stayed with me until everything was sorted out. While I was talking to them, Safi also took care of changing my work DirectTV service and found me a much better deal. Thanks to them, I ended up saving hundreds of dollars! I truly believe that without Safi's help, it wouldn't have been possible. Five stars just isn't enough--I wish there were a seven-star option! I highly recommend this store.

I got a quote through yelp around 10:30pm on a Wednesday. They answered my request within 15…read moreminutes. The price they charged was so much more reasonable than the other places I requested. I needed an iphone x battery replacement and all I did was make an appointment online and I was set. They have tons of appointments to select from. The day of my appointment, the mobile truck came during the timeframe I selected, called me to tell me they was here, and replaced my iphone x battery within 15 minutes. The truck was awesome, it had accessories on it. It was like an ice cream truck but for mobile items. I thought It was pretty nifty and of course, convenient. I would definitely use this service again. The guy who helped me out was also friendly. This was a service I never knew I needed.

I've tried calling several times and have yet to receive a call, as to fixing a cell phone…read moreThe first time I called, a technician called back ... I couldn't have the phone fixed on that day. He agreed I should call back when I could. Have yet to schedule a time for the repair ... question is - can he be trusted to set up an appointment, keep it, complete the work needed and charge a fair price for it ... after not getting a response, I definitely think not ... not good at all in customer service!

Exceptional Service This Is the Place to Go for iPhone…read moreRepairs I've now been to iPhone Repair in Walnut Creek more than five times, and every single experience has been nothing short of exceptional. At this point, I don't even think twice about where I'm going when I need my phone repaired I already know exactly who I can trust. From the moment you walk in, the entire experience feels professional, organized, welcoming, and genuinely customer-focused. The communication is excellent, the technicians are knowledgeable, and the quality of the work consistently speaks for itself. Every time I've brought my phone in for a screen replacement or other service, the process has been straightforward, hassle-free, and handled with care. The technicians are top tier, and the customer service is equally impressive. They demonstrate professionalism, integrity, courtesy, patience, and genuine appreciation for their customers. Those qualities matter, especially when you're handing someone an expensive device that you depend on every day. I've had the opportunity to experience their service over five different times, and I can honestly say I've been completely satisfied every single time. That consistency is what separates a good repair shop from an outstanding one. If you're looking for a place in Walnut Creek where you can bring your iPhone and feel confident that you're going to receive quality workmanship, honest communication, excellent customer service, and respect for your time and property, I highly recommend this place. Five stars doesn't really capture how consistently positive my experiences have been. These guys have earned my trust, and whenever I need a repair, this is the first place I think of. Thank you to the entire team for continuing to provide such an outstanding level of service. Keep doing what you're doing you've built something worth recognizing.

So, so , elated! I struggled for two days trying to figure out what the hey, hey was going on with…read moremy cell phone , iPad and watch! A recommendation from my sis to iRepair Cell & Tablets got me me back in the saddle again with my all my devices! Yama and Anthony were amazing!! Problems solved in seconds!!!! Thank you so much for your ingenuity!!! I was so relieved that I didn't mess it up as I thought I may have pushed, prodded and toggled too many times on my

Thanks to the manager, MAY! First time EVER I had a very pleasant experience with a cell phone…read moreprovider in cleaning up our business account and creating a personal account. May is pleasant, kind, extremely efficient and a true professional to all of the customers who walked in/called as well as the team members who had questions for her. A number of frustrated customers came in venting and May took ALL OF THEM in stride and managed like a boss! I am SO impressed and thankful to have her.

I recently switched from AT&T to T- Mobile. I came to this…read moreparticular location to get the iPhone 17 for all 5 of our family member lines. The main reason being our AT&T bill became increasingly higher. We walked in and no customers except us and like 1 other group. The process took about 45 min. in store, the 5 phones came in 2 business days to our house. We took them to the store again and the data transfer we did at home with the E- SIMS. It didn't taken long to get back up and running with our new cell service provider T- Mobile. My phone took about 35 min . iPhone 17 be has better battery longer charges fast , a 6.3 inches screen ,256 gb memory and a little faster. The employees here were helpful and were not rude or anything . With money still owed from my old 16 pro max I was given the advice to put it up for sale on Facebook marketplace for $700-800 but it could fetch more if sold overseas once its data wiped. This location is close to SPROUTS and GameStop.

I brought in my brother's iPhone believing the USB-C port was damaged and needed to be replaced…read more However, the staff member who assisted me inspected the device and discovered the port was simply dirty. He kindly cleaned out the buildup inside the port and fixed the issue free of charge. Thank you for your honesty, professionalism, and outstanding customer service. Greatly appreciated!

Glad that I found Bay IC repair. They were able to fix my old gameboy SP and give it an upgrade…read more This shop is very experienced in fixing all kinds of tech. They are very knowledgeable and upfront and honest. Thankful and grateful for this small business right in our neighborhood.

Did a great job by changing the display. Within 20 min athey also fixed an old problem with sound…read more. best place for all phone repairs.. Amazing service and get free phone cover!!!

I spent over $200 to get my iPhone X Max screen repaired at this place. After getting my phone…read moreback, the new screen was significantly brighter compared to the original screen (something I was going to overlook) and the new screen would not "wake up" or respond if I tapped it. 5 weeks after getting the phone repaired, I noticed a discoloration in the screen in the top right corner, and now, 6 weeks later, the screen has a long crack down the middle even though I never dropped it. After reading reviews, it looks like going back to have them fix these issues is pointless, despite the 90 day guarantee, and I certainly don't want to be accused of doing this damage myself when that isn't the case at all. Save yourself the hassle and pay the extra $100 at Apple.

Had a rough experience at first, but they made it right and fixed the issue. Appreciate their help…read moreand good customer service.

ALEX WAS AMAZING!…read more he picked up my iPhone 12 Pro Max at Kaiser since I just into a car accident and my phone got smashed in it. And he somehow fixed it! It is amazing! And gave me a 1 year warranty and had my phone for maybe 3 hours and then drove it to my apartment and gave it to me. For 278! Amazing deal. Thank you He is super sweet personality! Such a lovely guy to interact with. If I ever need help again I would always choose Alex. Also for some reason. I feel like he made my screen look better even though I know it's not oem apple. It looks better than the 12 pro max screen I had before. Also I also appreciate the screen protector he gave me! The value is great! And service was amazing thank you Alex! I wish you the best