ix N Gadgets did an amazing job fixing my phone. I was quoted almost $700 at another place, so I…read moredecided to call Fix N Gadgets and was pleasantly surprised by how affordable they were. The repair only took about an hour. They're located inside Stoneridge Mall, which was convenient since I was able to do a little shopping while I waited. They do offer add-ons like screen protectors, which I respectfully declined. Overall, great service, fair pricing, and fast turnaround. I highly recommend Fix N Gadgets.

I am writing to follow up on the recent repair of my phone. As shown in the attached report, there…read morewas a clear display issue after the service was completed. I decided to trade in the device rather than continue addressing the defect. However, the display problem significantly degraded the trade-in value I received ($195 down to $75).

This place is amazing!!!!! and so reasonably priced! It is convenient and only takes a few…read moreminutes. They have phone supplies. You have to try them!!

Brought iPhone in for back glass replacement, phone was fixed and I was able to trade in phone for…read morefull trade-in value with cell phone provider. Great service and cheaper than the mall.

My iPhone 15 Pro charger port got clogged with random junk & it wasn't fitting securely. And the…read moreman managed to fix it within 10 minutes and my phone was completely fine! Very professional customer service & a friendly person. Definitely will recommend my friends to come here as well if they ever need any repairs on their phones. Thanks a ton!!

I was able to call and get excellent customer service right away. They understood the need and…read morewe're able to help us quickly.

Manager Oscar was amazing and resolved my issue. I was on the phone, in a different store, and in a…read morechat with another AT&T agent trying to cancel my remote hotspot service (didn't use it enough; service and device worked well). No one was able to assist me. A franchise store in a different town had set up my account incorrectly, resulting in me being completely locked out of my account, and failing authentication with everyone else. Manager Oscar was able to verify me and help me with the cancellation quickly. If you have a complicated issue and no one seems to be able to resolve it, go to Oscar. The wait time was really short, and he was able to take care of my problem so quickly.

Dear AT&T Customer Relations,…read more I am writing to formally complain about a misleading and undocumented promotional offer made to me at the Bollinger, San Ramon Ca AT&T retail store. I went into the store to sign up for the advertised senior mobile and internet bundle for $99. I was assisted by an employee named Angel, who told me there was a $150 Visa credit offer and no installation fees for 300 Mbps internet service. After stepping away to speak with his manager, Jesus, he returned and stated that the promotion only applied to 1000 Mbps internet, but that I would instead receive a $250 Visa gift card, with no installation or connection fees. Based on this assurance, I agreed to proceed, even though the new billing was approximately $60 higher a month than the original offer. I asked how the $250 Visa card would be delivered, since no written documentation was provided, and I was told it would be emailed to me. After installation, I contacted AT&T customer service because I had received no email or confirmation of any Visa credit. Customer service informed me that there was no promotional credit or gift card listed on my account. I then returned to the store, where I was told this was an in store manager offer and that I would not receive the gift card until the store "was confident I would not cancel my service". I requested written confirmation of the offer and a clear timeline, and was told the offer was confidential and could not be documented, with an estimated wait of 4 to 8 weeks. At this point, I am extremely concerned. There is no written proof of the offer, AT&T customer service has no record of it, and I was explicitly told documentation could not be provided. This is unacceptable and misleading, particularly for a senior customer. I am requesting immediate written confirmation of the promised $250 Visa gift card and the terms under which it will be issued, or appropriate corrective action to resolve this matter. If this issue is not resolved promptly, I will pursue further complaints through the Better Business Bureau and relevant consumer protection agencies. Thank you for your attention to this matter. I look forward to your prompt response. Yvette Clupny

I got a quote through yelp around 10:30pm on a Wednesday. They answered my request within 15…read moreminutes. The price they charged was so much more reasonable than the other places I requested. I needed an iphone x battery replacement and all I did was make an appointment online and I was set. They have tons of appointments to select from. The day of my appointment, the mobile truck came during the timeframe I selected, called me to tell me they was here, and replaced my iphone x battery within 15 minutes. The truck was awesome, it had accessories on it. It was like an ice cream truck but for mobile items. I thought It was pretty nifty and of course, convenient. I would definitely use this service again. The guy who helped me out was also friendly. This was a service I never knew I needed.

I've tried calling several times and have yet to receive a call, as to fixing a cell phone…read moreThe first time I called, a technician called back ... I couldn't have the phone fixed on that day. He agreed I should call back when I could. Have yet to schedule a time for the repair ... question is - can he be trusted to set up an appointment, keep it, complete the work needed and charge a fair price for it ... after not getting a response, I definitely think not ... not good at all in customer service!

While I ended up not using this service, I still want to give them 5 stars for being honest and…read moretrustworthy- they want to do the right thing for you and not just make money. I contacted them for my iPhone 17 pro screen repair and they advised me I would be better off with a genuine repair vs an aftermarket replacement. Thank you, not every business keeps customer first.. you are truly exceptional!

Save yourself some time: Stop reading reviews and go to iRepair. Yama is knowledgeable, quick and…read morereasonably priced. I have used his services many times over the past 8 years and will continue to do so.

I recently switched from AT&T to T- Mobile. I came to this…read moreparticular location to get the iPhone 17 for all 5 of our family member lines. The main reason being our AT&T bill became increasingly higher. We walked in and no customers except us and like 1 other group. The process took about 45 min. in store, the 5 phones came in 2 business days to our house. We took them to the store again and the data transfer we did at home with the E- SIMS. It didn't taken long to get back up and running with our new cell service provider T- Mobile. My phone took about 35 min . iPhone 17 be has better battery longer charges fast , a 6.3 inches screen ,256 gb memory and a little faster. The employees here were helpful and were not rude or anything . With money still owed from my old 16 pro max I was given the advice to put it up for sale on Facebook marketplace for $700-800 but it could fetch more if sold overseas once its data wiped. This location is close to SPROUTS and GameStop.

Ew, walked in to transfer my husbands line to my family plan, the rep just told us to call 611 to…read moredo it ourselves. There was no one in the store. We walked in and it's like he didn't even want to help us. I should've read the reviews before heading over. I didn't know this wasn't the real flagship store but just an authorized dealer. I also wanted to upgrade my phone but he was no help, whatsoever. I'm so worried that we messed something up in the account. So annoying. Quick update, we went to another store which is a standing flagship store. We let them know our experience and they gave us a look and was like, yup. That's how they are. It's because we aren't new customers and are just trading in our phone so that's why he didn't really want to help us. But I mean, he literally was just standing there doing nothing with his coworker. Please don't go here and make a drive to an actual T-Mobile flagship store. SO much better in customer service.

Top rated I came in at the same time has a few others and…read moreThe gentleman quickly and quickly served all of us. The gentleman that dealt with me quick and professional.

My daughter dropped her iPad and it cracked the screen really badly-- I almost didn't even want to…read moreattempt to fix it. It was literally shattered. I brought it here and they worked their magic-- also informing me that because it was shattered so badly that there's a possibility that the finger print would no longer work. They were able to fix the screen and the fingerprint still works! The only downfall was that it took a bit longer than they quoted us. But worth it to get it fixed!

I spent over $200 to get my iPhone X Max screen repaired at this place. After getting my phone…read moreback, the new screen was significantly brighter compared to the original screen (something I was going to overlook) and the new screen would not "wake up" or respond if I tapped it. 5 weeks after getting the phone repaired, I noticed a discoloration in the screen in the top right corner, and now, 6 weeks later, the screen has a long crack down the middle even though I never dropped it. After reading reviews, it looks like going back to have them fix these issues is pointless, despite the 90 day guarantee, and I certainly don't want to be accused of doing this damage myself when that isn't the case at all. Save yourself the hassle and pay the extra $100 at Apple.

Do not ever shop here! If you do, back up your device first. I went here to ask about a battery and…read morecharging port replacement, and if it could be done on an S7 which was an older phone. I didn't authorize anything, just asked. I was told I would need to call and order in the parts. No offer from the associate to order the parts for me right then and there. Tajar plugged my phone into the charger to see if the issue was as I described, which he did not need to do. I noticed he was holding the phone in an odd way and walked off to discover that my phone was booting in maintenance mode. I panicked and went back asking why my phone saying it is erasing all data, knowing it was performing a factory reset and there was nothing that could be done to reverse it. He claimed no responsibility, was extremely rude and unhelpful, claiming that a phone cannot be reset without unlocking. Unfortunately Galaxy S7 can easily and quickly be factory reset by holding down the up volume and home button keys for about 10 seconds. It is just about impossible to do this by accident, as you have to hold them down hard. Lost 2 years of data. Ended up bringing mall security into things, filing a complaint with the mall about the shop, and will be forwarding the report to Cellairis HQ. The associate there is an absolute clown with no concern for customers or value for their property.

ALEX WAS AMAZING!…read more he picked up my iPhone 12 Pro Max at Kaiser since I just into a car accident and my phone got smashed in it. And he somehow fixed it! It is amazing! And gave me a 1 year warranty and had my phone for maybe 3 hours and then drove it to my apartment and gave it to me. For 278! Amazing deal. Thank you He is super sweet personality! Such a lovely guy to interact with. If I ever need help again I would always choose Alex. Also for some reason. I feel like he made my screen look better even though I know it's not oem apple. It looks better than the 12 pro max screen I had before. Also I also appreciate the screen protector he gave me! The value is great! And service was amazing thank you Alex! I wish you the best

Such a great service he came out same day. It ended up my phone. Didn't even need a repair and he…read moredid not even charge me for coming out to the house. Would use again in a heart.