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    Verizon

    2.6 (264 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 week ago

    Verizon Photos

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    13 years ago

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    11 years ago

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    14 years ago

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    12 years ago

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    7 years ago

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    10 years ago

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    15 years ago

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    Photo of John C.
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    7 years ago

    I give Dario 5 stars. He's very informative, well versed in all products/services/promotions offered, and goes the extra mile.

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    11 years ago

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    8 years ago

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    Verizon Customer Service

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    6 years ago

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    Verizon Customer Service

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    Photo of D C.
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    15 years ago

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    5 years ago

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    8 years ago

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    Photo of Meg W.
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    17 years ago

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    5 years ago

    Vanessa M was very polite and knew her stuff she is amazing!! She helped me with all my problems she went above and beyond

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    Photo of Daniel M.
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    10 years ago

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    8 years ago

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    12 years ago

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    15 years ago

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    7 years ago

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    Verizon Customer Service

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    8 years ago

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    12 years ago

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    Photo of Carol M.
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    12 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    Verizon Customer Service

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    8 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    Photo of Joey S.
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    6 years ago

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    Page 4 of 7

    Ask the Community - Verizon

    Review Highlights - Verizon

    I went to the Verizon store in Pleasant Hill where Meena seriously set about trying to solve the problem.

    Mentioned in 6 reviews

    Read more highlights

    Verify this business for free

    People searched for Mobile Phones 1,692 times last month within 15 miles of this business.

    Verify this business

    AT&T Internet - Is Fiber waterproof?

    AT&T Internet

    (1.7k reviews)

    SoMa

    I switched from Spectrum, because they are trying to sneak in higher fees without the customer…read morenoticing. AT&T ... fast internet for a good price. That's about it .. the customer service is horrible. The techs need to learn how to install properly. They tried to get me to switch my phone service, but like the other services they offer, it's only half-assed, they don't fully do everything, they only do just enough. I'd rather pay more with someone else, than be stuck with their phone service too ... because whenever you'll need help, there's not a REAL PERSON to be found! Only this a.i. that never understands the human element!! My recent internet problem ... they kept apologizing, but that's ridiculous .. it doesn't ever help anything! They needed to get my service back asap. Stop apologizing! Techs finally came out and didn't fully do the install .. only parts, so it'll probably go out again. The only thing this company was good at were their welcome gifts ... better than most , they gave 2 good gifts within the first month ... but everything else ..

    I KNEW IT! I pulled up to my 84 year old mom's house in Rancho Cordova, CA and an ATT person was…read morethere in person telling my mom she HAD to accept their new broadband high speed service (new wiring to her house.) One week after their install... ZERO service for four days and no fix in sight. Absolutely horrible Ai only customer service for the first 2 days and then someone who could only schedule a tech. Then a tech who could not fix the problem , "oh I think it's the controller/relay from the other block, I will put in a work order." Shame on you ATT; the entire street has been in disarray with broken pavement for two years and this is the outcome? Stay away from my mom, you bad predatory company!

    Best Buy - Pleasant Hill - To the original one

    Best Buy - Pleasant Hill

    (729 reviews)

    $$

    Geek Squad review. Christy was outstanding. Dropped off a laptop for a family member who is not…read moretech savvy. Christy was extremely patient and helpful, both during drop off and pickup. Thank you for your professionalism!

    Tried calling store with a question about computer printer repair…read more 15 minutes later the new AI answering program would not/ could not let me connect I went to store in person ( faster) I asked a Customer service agent about printer repairs at their big repair desk He pointed and said get in line there I did After waiting in line 10 minutes later the geek squad repair guy asked me what I wanted I told him He said "We don't repair printers " I told him the Customer Service guy told me to get in line after I said I wanted my printer repaired He looked at me, shrugged his shoulders, and walked away I ask the customer service guy for the manager to make a complaint 15 minutes later, a woman walks up, does not identify herself as the manager, and he asks me what I want I told her about the Customer Service guy and the repair guy She says you should've called first I told her I tried and she said everyone in the store knows you can't call into the store for help. It's a corporate decision. We have nothing to do with it. She said the division managers have all complained to the store manager about the AI voice, but nothing is being done ever because of a corporate decision I told her YELP recommended this store for Repairs and she said sorry I asked her if she could tell me where I could get my printer repaired and she said no I can't. Would you like to buy a new one? After this long conversation, I asked her who's the manager here and she said I am she had not identified herself as a manager before that Verdict ; Absolute failure, trying to reach at the store by phone and the people who work there know it Service at the store? Clock in-do as little as possible Clock out Conclusion? No one at corporate or at the store gives a damn about customers And I'm still looking to get my prayer repaired

    Verizon - mobilephones - Updated May 2026

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