For starters this review would have been a 1-2 star review had it not been for the last tech that…read morewas sent out, Karina T. Another tech by the name of Kokob was also great. I was having issues my first 2weeks having consistent dropped connections and no service at times. I couldn't switch back to my previous provider because the line was cut! Three or 4 techs later Karina shows up. I explained all the trouble we were having and she assured me that she'd take care of it. Karina was very friendly and professional explaining everything she was doing. Two months later, my family and I are happy with the service. There is occasional buffering but for the most part solid service! Thank you again Karina, you did your thing! Give that lady a raise for going above and beyond! Raphael J Monrovia

Let me start by saying I've been a Sonic customer in few diffrent locations. From Brisbane CA. to…read moreSF and Vallejo Ca. and so point in between. So what to tell you ,I have never been disappointed with Sonic from the office support to field techs its been amazing ride. Like a great many of you I want someone who I can speak with and not have repeat myself 5 times that's not going to happen at Sonic. And on the other hand I don't want the run around. And I have never had that with Sonic. Now let's be clear sadly Sonic is not in every locations but good news its they are growing thank God. Why do I say that ? you can't beat the cost. like I said I've been with them a good while and there has only been one raise and still there cost is low. I've gotten a few friends to jump on this with me and they are happy and why not, low cost great service people who are really nice when you call and ask about something no hanging on the line for 20 minutes. Okay I'm going to stop now. Remember this I always try to respect the person on the other side and in return we both win. Let shut this down by saying go on line and see when they are planing to come to your area. Trust me you will not be disappointed. No, I don't sales use cars I just like nice people and a company that take care of it's people that works for me. That a reason to support in my book.

After six years of being an Unwired customer, I've come to realize it is the gold standard for an…read moreISP, especially with respect to service. A recent story: my internet died. Of course, I called Unwired, to see if the network was down. They quickly determined that the problem was NOT on their end. BUT, instead of hanging up the phone, Unwired helped me solve my problem... on my side. This is a rare and wonderful company. If I could give six stars, I would.

Unwired has saved my Berkeley Hills home from terrible cable internet! For more than a decade other…read morecompanies have refused to extend their data lines and I have lived at 0.1mbs download speeds. No company could offer better because they all claimed that my house was just out of reach of their last node. Unwired solved that problem in less than a week, and even with their least expensive plan our internet speeds are amazing. They were very responsive to emails and calls, and their installation crew was incredibly kind and careful. They helped us set up the router (we purchased) and in less than three hours an age old obstacle to the internet had been removed. Thank you very much Unwired!

Great first-time experience here at this location, w/ America & Vonn…read more We needed to upgrade our phones as well as enter into a new contract w/ T-Mobile, since Sprint pretty much died, and they were incredibly accommodating, and were very helpful with all our questions throughout the entire process.

Terrible experience don't go to this store!!!! An employee of there's added 3 devices in my name…read more Even though they fired him it's been 7 hours and counting and my issues still hasn't been resolved. The management tell lies and didn't handle much. Save the headache and go to a different T-mobile office because YOUR PERSONAL INFORMATION IS NOT SAFE!!!

Hats off to two of THEE BEST PROFESSIONALS I've had the experience to be service by out or all four…read moretimes I visited this location in the last 2 months for the exact same issue!!! I'd been told that the phone# I gave for account look-up wasn't mine..REALLY, however hurriedly the other encounters failed to question their records... Here's the first quality of service I receive, an account professional name Kaylah O., asked me to repeat my # and voila the error was the last digit off by one#. I found they amazing because without controversy I have and still before correction unequivocally received text.‍? Go figure...THANK YOU KAYLAH..for correcting an issue that was continuously overlooked. Additionally Kaylah exhibited concern and care about my account and to ensure accuracy seeing I've been working on this for some time, she illicit the collaboration of an genuine knowledgeable, confident and professional assistant manager DJ P. He was the ultimate epitome of standout talent and quality of service all of the employees should incorporate. HE WAS the optimal in reviewing, explaining and ensuring I'm billed and charge accordingly. I really am so grateful he was there today!!! I received added value and knowledge of potential programs, I may benefit from. I was extremely impressed with their service and ability to quail my anxiety. THANK YOU FOR YOUR SERVICE AND the value of retaining another please customer.

Horrible service from Edward the manager…read more Scenario: I had issues with activating Peacock Premium which was a service they included to my package for 2 years. We had issues with it for 3 hours yesterday and I was told to go to the Xfinity location nearest me and they can fix it. Fast forward I went to the location and I thought I might be able to get it fixed. The greeter was great. Edward not so much. I was trying to speak to Edward and he was rude, kept cutting me off mid sentence, and said you can cancel your subscription, I'm not giving any discounts. Ive been with the company since 1985. And at my new location for over 11 years. And this is how he treats customers. That is insane. And what's crazy is i was about to get 4 phones at this location. I even told them that on the very beginning but Edward didn't know. Lol. He is very unprofessional

Clean, professional, friendly, and knowledgeable. Samantha is great! Dee is pretty awesome too…read more Thank you so much!!

I went to the Vallejo Verizon store to get info on switching over to them. When I got there the…read moreparking lot was empty but for one car. A guy got out of the car and went into the store while I was parking. I took a call on my phone and then walked over. There was a security guard outside as I reached for the door he told me I had to wait outside. When I asked why, he said the doors were locked. He crossed his arms and stared me down. No "How are you doing", no "They'll be right with you", no "can I have your name and I'll let them know you are here". Just total, non welcoming rudeness.

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!

I am a happy customer and that is saying something. I spoke…read morewith the manager who sold me partial ATT fiber. And bingo, easy set up. Very few hitches. I chose them because I didn't want to deal with ATT. So fat-- a great decision.

Ultimately I didn't go with Brand X. The thing is, their pricing is rather expensive for what you…read moreget. As much as I detest AT&T, I'm getting far faster speed for much less than I would have from Brand X -- they're not even competitive. So you're paying a huge premium to be rid of AT&T customer service -- which is nice, but it's not like you're leaving AT&T. Brand X rents their lines from AT&T. Oh well.

When my solar panels were upgraded they removed my StarLink Gen2 and I put it in storage. I got an…read moreemail in November that I needed to update it or it would be bricked, so I decided to put it up again and pay for standby mode. I called Remo group and before they could show up, my 20+ year old ham antenna was destroyed by a windstorm. So I ordered a new one and guess what? They also can set up ham gear. I installed it the first time, but that was when I was 20 years younger and no way did I feel safe at my age. So The Remo Group to the rescue. Not only are my antennas working, but the wires are much neater than before - they are hidden in the shadows of my vinyl siding. A+ again!

Starlink installation.The Remo experience was great. The response time was very quick. Remo the…read moreowner was very responsive to my whole process. Armando the installer was very attentive to every detail. Armando made sure every aspect of my system was properly functioning and showed me how the StarLink app worked...If you want a top tier local installation done Right...Call the Remo Group.....

We have been using Fiber Internet Center for our small business for about 8 years now and the up…read moretime is truly amazing. If you need carrier grade fiber connectivity, FIC is the company to trust. Once the account was set up and all the connections were routed correctly and tested we have not had one day of outage. They are very responsive if you have a question and the prices are the best around for the bandwidth you receive. Vs Comcast, I cannot think of one reason that you would not go with Fiber Internet Center. Fiber Internet Center is reliable, fast, and has superior customer service. So to Fiber Internet Center, thank you for taking care of our business.

WORST SERVICE EVER. unreliable. their customer-facing website often down. phone waiting times…read moreunbearable. phone reps don't always speak english. comcast mysteriously changed my address. then they changed my billing preference, so of course i incurred late fees. WORST SERVICE EVER.