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    AT&T Store

    3.5 (8 reviews)
    Open 10:00 am - 8:00 pm
    Updated 2 weeks ago

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    Smart Tech Ready

    Smart Tech Ready

    2.2(19 reviews)
    1.4 mi

    We went to ATandT and Best Buy and then finally here. I was getting estimates on how much to repair…read moremy cell phone. Apparently, it was just the screen although Best Buy did leave it open once they diagnose it, it may cost more than the 200. original estimate. AT and T where I bought the iPhone didn't even have techs to fix it. Best Buy was booked for the next two days and had to wait for the Apple tech and not the Geek Squad. So I remembered a place I went to last time in Brentwood's little shopping mall. This place fixed it in 20 minutes! Did it for almost 1/3 of the other estimate. I fixed two phones and looked brand new. They were so great that I bought the covers too to give a small business some business during Covid times where most businesses are struggling I am sure. It saved me a couple of thousand dollars from buying a new iPhone which I was dreading or at least 600.( total estimate from Best Buy for 2 cells)! So I am happy, I paid 1/3 of the Best Buy estimate. It made me a bit nervous going to a small place as opposed to a big box store, but they did a great job! Plus I could observe them fixing it whereas the big box store takes it away to fix and you don't know if info can be compromised! So I liked this much better! Very nice place and friendly staff! Afterwards, I went to check other reviews and was surprised. They did say it was different ownership than before because I mentioned I went there before and they were different people from what I remember. So maybe go by the newer reviews. But also always go by your own gut feeling when you go to a store- I took the chance compared to the other places I went to( mainly because of the price and convenience and that he fixed it in front of me), andI am happy with the outcome!

    Fast and cheap, but you get what you pay for. Replaced…read moreiPhone X screen in ten minutes for $87. Yay! Screen malfunctioned three weeks later. Boo! Kept receipt and came back for a replacement. First - they accused me of dropping it. Pulled off pristine screen protector to show ZERO damage underneath. Then - they stated only a SEVEN day warranty, and refused to fix their faulty hardware. Went to more reputable shop that had a ONE YEAR warranty, and they were dumbfounded at the hardware (screen) that Smart Tech Ready tried to use for a repair. Said the LCD was "leaking" and this happens with junk hardware. Don't buy anything here. They will be out of business soon, and they deserve to be...

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    AT&T Store

    AT&T Store

    2.2(160 reviews)
    1.2 mi
    $$

    Thank you Kyle. You are the absolute greatest example of kindness and customer service. I am…read morestaying with AT&T because of you!!! 10 stars to you and your customer service.. #TEAMKYLE

    I upgraded my devices at Best Buy yesterday and was told I could return my old devices at the…read morecorporate store to complete the current offer. I verified with AT&T customer service and made an appt with this location. Cristina was very helpful and professional, but stated she couldn't accept the devices because employees were notified by management recently that if the new devices weren't purchased at this location they couldn't accept them. I requested to speak to the manager, CJ, who took over 20 minutes BEFORE coming over to assist us. He explained that a recent policy change from ATT prevents returns of devices bought online or from authorized retailers, but he could accept my husband's device as his was previously on "ATT next". He claimed he couldn't process mine due to system restrictions. After some back and forth, he eventually accepted both phones. The takeaway: Don't let a manager refuse service based on where you purchased your device. AT&T corporate office states as long as you go to a "corporate store" they will take care of your needs, even if the device is purchased from an authorized dealer. Because of CJ's refusal in the beginning, we wasted just about an hour of our time while other customers were waiting to be helped. **BEWARE OF THE RULES THE MANAGEMENT IS MAKING AT THIS STORE ON THEIR OWN THAT ARE NOT NECESSARILY FROM ATT CORPORATE OFFICE NATIONWIDE**

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    AT&T Store - A happy customer !!!!

    A happy customer !!!!

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    Metro By T-mobile

    Metro By T-mobile

    2.4(16 reviews)
    0.1 mi
    $$

    I tried to cancel my credit card off my father's account, and they refused to help me. The card is…read morenot in his name. Very disappointed with their customer service. I asked for the corporate phone number, and the representative gave me the wrong number.

    Do NOT buy a phone here! They will find any reason not to refund u even with a valid reason! I got…read moremy 85 yr old grandfather a phone here and was told i could return the phone within 14 if it didn't work out for him. My grandpa just couldn't learn to use the phone so I went to return the phone 12 days later but they wouldn't give me a refund! First the lady at the desk tells me it's because we changed the number which makes NO sense because we changed the number the same day we got the phone and was told we couldn't return the phone then the lady says it's because the phone isn't active! We had to reactivate my grandpa's old phone in case of an emergency in case he falls or has a medical emergency so because we didn't keep the phone active we don't get the refund so what happens when u return a phone!? It is then deactivated! I'm beyond upset!! Very very poor customer service! Shame on them for taking from the elderly! I could see if we weren't in the 14 day period or if our reasoning wasn't legit but that wasn't the case and we had our receipt! Definitely will NEVER be doing business here again! Also I asked for the corporate number because the lady says she was the manager and she gave me the wrong number! Crooked!? Smh

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    AT&T Store - mobilephones - Updated May 2026

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