Amazing service! My…read morehusband and I went to Geo Wireless because my iphone 12 pro max was on the fritz could not turn on at all. At first I thought it was a issue with the firm ware. When we went into the store it was clean and organized. A man by the name of Eric helped us. My husband explained the issue and Eric took my phone examined it and he figured out what the problem was. It was the POWER BUTTON that was messed up. Eric fixed it on the spot free of charge. He recommended me getting a new phone which I bought from there at a great price. Highly recommended! Thank you so much for saving my phone Eric

Really nice ppl! Honestly I drove 30 mins just to get a phone and they had reasonably priced phones…read morewith no sim restrictions! This is a place I would totally recommend for someone who needs a phone

Fair price and cool accessories its kinda hidden so be ready to look for the entranceread more

Came in with my phone screen completely shattered. The glass was smashed and the screen itself had…read morethose awful colorful lines. I was able to get it fixed in about 30 minutes at a VERY reasonable price. Highly recommend!

There is nothing "Smart Tech Ready" about this place. I went in with my tablet and laptop in which…read morethe screens had slight cracking. As soon as I walked in the employees made smart remarks to eachother appearing as if they were laughing at me. I tried to excuse it and greeted them nicely. The worker didn't say much as he took my devices to the back only to come back out 30 minutes later with more damage than was already done. As I brought it to his attention he dismissed my concern by making me pay, threatening to call the cops if I did not. Never again. Save your money, and electronics.

Walked in here dude looks at me takes my phone from my pockets immediately starts repairing it. The…read morething is I did not come in for a phone repair I came into buy a case. I don't understand why he didn't even ask me what I wanted. Now I have a phone that doesn't function

Fast and cheap, but you get what you pay for. Replaced…read moreiPhone X screen in ten minutes for $87. Yay! Screen malfunctioned three weeks later. Boo! Kept receipt and came back for a replacement. First - they accused me of dropping it. Pulled off pristine screen protector to show ZERO damage underneath. Then - they stated only a SEVEN day warranty, and refused to fix their faulty hardware. Went to more reputable shop that had a ONE YEAR warranty, and they were dumbfounded at the hardware (screen) that Smart Tech Ready tried to use for a repair. Said the LCD was "leaking" and this happens with junk hardware. Don't buy anything here. They will be out of business soon, and they deserve to be...

We went to ATandT and Best Buy and then finally here. I was getting estimates on how much to repair…read moremy cell phone. Apparently, it was just the screen although Best Buy did leave it open once they diagnose it, it may cost more than the 200. original estimate. AT and T where I bought the iPhone didn't even have techs to fix it. Best Buy was booked for the next two days and had to wait for the Apple tech and not the Geek Squad. So I remembered a place I went to last time in Brentwood's little shopping mall. This place fixed it in 20 minutes! Did it for almost 1/3 of the other estimate. I fixed two phones and looked brand new. They were so great that I bought the covers too to give a small business some business during Covid times where most businesses are struggling I am sure. It saved me a couple of thousand dollars from buying a new iPhone which I was dreading or at least 600.( total estimate from Best Buy for 2 cells)! So I am happy, I paid 1/3 of the Best Buy estimate. It made me a bit nervous going to a small place as opposed to a big box store, but they did a great job! Plus I could observe them fixing it whereas the big box store takes it away to fix and you don't know if info can be compromised! So I liked this much better! Very nice place and friendly staff! Afterwards, I went to check other reviews and was surprised. They did say it was different ownership than before because I mentioned I went there before and they were different people from what I remember. So maybe go by the newer reviews. But also always go by your own gut feeling when you go to a store- I took the chance compared to the other places I went to( mainly because of the price and convenience and that he fixed it in front of me), andI am happy with the outcome!

Just left here and Silvia was probably one of the best customer service situations I've ever been…read morein in my life. As soon as I walked through the door she jumped up, smiled and helped me out.. she even helped me get my bill where I felt comfortable. I've had AT&T 16 years and this was the first time I felt they actually CARED ABOUT A CUSTOMER. I'm glad she was there becuase normally everyone in here acts like they hate it :( Anyway Silvia thank you!

Rosa was amazing, very hands on. Very welcoming! Knows…read moreexactly what she is doing. Helped me with my trade in and the process was so easy. She says hi to every customer that comes in and definitely does assure you on how things will go and how the process is. She made my experience very good. Her customer service is amazing.

Went to store to replace my wife's and my old phones with new. Chris helped us with choosing which…read morephones were right for each of us. Once decided, he expertly installed the new screen protectors, helped us choose the perfect phone case for each phone and installed them, set our phones up by transferring all the data from the old phones to the new, explained the new features to us and showed us how to use them. All said and done, we had a great experience shopping at this store and it was a pleasure to meet and be served by Chris. He is quite the expert and a great person to deal with. Thank You.

Extremely disappointing customer service. We had to visit this Verizon location two days in a row,…read moreand both times the associates were completely useless and unable to resolve our issue. Zach seemed more interested in tending to his beard than acknowledging customers or doing his job. We wasted our time making two separate trips and still received no real help or solution. Verizon seriously needs to improve the customer service and professionalism at this location. I wish I could give this negative stars but here we are. Dont go here unless you want your whole day wasted.

Never have what is needed mainly screen protectors also never been helpful this is what i walk into…read morewhile the customers are currently in the store

Their website says they are open until 8:00 pm. I got there at 7:50, 10 minutes before they closed…read morebut their door was locked and the "customer service" agent just looked up and shrugged his shoulders. He wouldn't even give me the curtesy of coming to the door. Do better T-Mobile. So if you ever need to get assistance with your T-Mobile device, don't go to this one. There is another store at Century Plaza, 5 min away...

They have great customer service, fast and the lowest prices in Walnut Creek. They fix Water damage…read morephones, back glass screen and iPads as well.

Exceptional Service This Is the Place to Go for iPhone…read moreRepairs I've now been to iPhone Repair in Walnut Creek more than five times, and every single experience has been nothing short of exceptional. At this point, I don't even think twice about where I'm going when I need my phone repaired I already know exactly who I can trust. From the moment you walk in, the entire experience feels professional, organized, welcoming, and genuinely customer-focused. The communication is excellent, the technicians are knowledgeable, and the quality of the work consistently speaks for itself. Every time I've brought my phone in for a screen replacement or other service, the process has been straightforward, hassle-free, and handled with care. The technicians are top tier, and the customer service is equally impressive. They demonstrate professionalism, integrity, courtesy, patience, and genuine appreciation for their customers. Those qualities matter, especially when you're handing someone an expensive device that you depend on every day. I've had the opportunity to experience their service over five different times, and I can honestly say I've been completely satisfied every single time. That consistency is what separates a good repair shop from an outstanding one. If you're looking for a place in Walnut Creek where you can bring your iPhone and feel confident that you're going to receive quality workmanship, honest communication, excellent customer service, and respect for your time and property, I highly recommend this place. Five stars doesn't really capture how consistently positive my experiences have been. These guys have earned my trust, and whenever I need a repair, this is the first place I think of. Thank you to the entire team for continuing to provide such an outstanding level of service. Keep doing what you're doing you've built something worth recognizing.

Horrible customer service Brain answer today 10/25/2020. I asked for the Iphone 11 and he gave me a…read moreprice and I said so does apple have it cheaper all said was "sure" who ever the owner is needs to fire this guy. you will not have sales with his fool

Adan and Balal were very helpful, patient and friendly. Great phone recommendation for exactly what…read morephone I needed. I even got a phone case with my deal! Thank you so much for your help guys!!!