The owner offers professional services for phones, tablets, iPads, MacBooks, etc; who listens to…read morethe needs of his customers and responds accordingly. They even offer a as mobile service for special scenarios.

Very professional, prompt, courteous, fair price. Highly recommended…read more Even threw in a free screen protector.

Had my iPhone 6S screen replaced today. I called ahead to see what the price was, quoted me…read moreinstantly and the price was great! 45 minutes later my phone is back and 100% functional. They also offer a 30 day warranty which is nice.

They didn't fix my phone either, but I appreciated their customer service…read more I was referred over to them from that AT&T store because I had dropped my iPhone ); Being a post-grad student on a budget I was happy to hear their policy that if they couldn't fix the phone, I wouldn't be obligated to pay the $25 "open phone" fee. After I left the phone with Mario for a bit, he was able to half-fix it (he managed to turn it on and diagnose the digitizer broken), and offered to charge only $10 for his time spent. Mario also did a good job describing what happened, what to do next, and how he wouldn't scam me by charging for a new phone part when I may need another, etc. etc. He recommended to buy another phone. I thought this was exceptional and professional customer service. His manager, Matt, was also very understanding and helpful. All in all, I would recommend going to them. Definitely one of those hole-in-the wall businesses that need to be appreciated in the spotlight.

If you want the best deals! And a great laugh You have to go to Martin! Not to mention the best…read moreMUSIC! I will be coming back to this metro!keep rocking Martin!

You walk in there and you feel harassed by all 3 cashiers there with a big attitude no experience…read morewith costumer service at all, and the old lady Name "MARIA" always has the worst attitude, none professional there's this other guy that hits his vape right in front of the store when kids are near by I'm never coming back they aren't helpful at all they just tell you to Call customer service for anything, you walk in there and feel rushed to leave cause they don't want to work or help you out I was patently waiting in line with my mom while the old lady "Maria " was helping another customer and the two other workers weren't busy just standing there and she was like "what do you need" smh I walked in there with my mom and she forgot her pin so they needed to id her and she didn't have her id so we told her that when that happens they just sent a temporary pin to access her acc cause we just wanted to add a line to her acc and the old lady was like well go to the location where they do it that way cause we can't help you, or call customer service well we went to another location and they helped us with no problem.

jessica did a great job breaking everything down for me. customer service was nothing short of …read more definitely recommend coming to her store.

Don't go to this location!!! I usually don't write bad reviews, but This place is horrible. I just…read morehave to let people know...I didn't even want to give them a star.I've tried to call them for a customer service prepose, but the phone line is always busy and it just cuts off. I can't get a hold of any staff there to pick up the phone. Plus, the staff is not trustworthy!!! One of them will hacks into your account, so be careful when you go there. IF, you needed to go there for any prepose. I really don't recommend y'all going there though.

Came to return my home internet since it's the only corporate location in the area. The kiosk…read morewasn't working and the associate said he would check me in when he was done with his customer. I was instructed to sit and wait. I patiently waited. A loud and belligerent customer came in and the associate helped her before all the others waiting. Other customers who came after me were helped while I was skipped. Never stepping foot in there again. The only sympathetic one was the security guard! Verizon customer for 15+ years!

I ordered a new phone and when i went to pick it up, i was given a previous order that was…read morecanceled. I returned to the store the next day to get the correct phone with the appropriate order number and found out that this store gave my phone to another customer. I waited till they looked all over for the phone and was then told to come back the next day so they can re-issue another phone and fix it. I finally got a phone two days later and now unable to activate it. Spent hours on the phone with verizon technical support and was told the phone they gave me was locked.

Personally I love Verizon but this store is horrible and a bad representation of Verizon. The…read moresales rep charged me for items we did not discuss and stated "I had to buy a charger and phone case in order to purchase a phone. Clearly lying to get commission and taking advantage of customers. Verizon did make everything right and I'm still a happy Verizon customer but RUN I mean RUN from this store and their shady way of doing business.

This place sucks so bad. Customer service rep (forgot his name) tall skinny white guy with the…read moreweird slick back. Yeah, super condescending and rude. Talked down on me the whole time and didn't even let me speak. He didn't even offer to help me or ask me specifically what was going on. Honestly frustrating and felt uncomfortable. I will not be going to this Verizon location again.

There is nothing "Smart Tech Ready" about this place. I went in with my tablet and laptop in which…read morethe screens had slight cracking. As soon as I walked in the employees made smart remarks to eachother appearing as if they were laughing at me. I tried to excuse it and greeted them nicely. The worker didn't say much as he took my devices to the back only to come back out 30 minutes later with more damage than was already done. As I brought it to his attention he dismissed my concern by making me pay, threatening to call the cops if I did not. Never again. Save your money, and electronics.

Walked in here dude looks at me takes my phone from my pockets immediately starts repairing it. The…read morething is I did not come in for a phone repair I came into buy a case. I don't understand why he didn't even ask me what I wanted. Now I have a phone that doesn't function

I have been with T-Mobile for 22 years. Today, I went to the T-Mobile store on Atlantic Ave and had…read morethe absolutely worst experience with the 2 clowns working in there. They didn't want to help me and only gave me and my broken phone a couple of phone numbers to call. I went to this store and got Andrew as my customer rep. He was amazing. He helped me set up an appointment to get my screen fixed and treated me like a valued customer. Theses guys are really busy on the weekends, but they are worth the wait. I highly recommend this store. Stay away from the store on Atlantic ave in Pittsburg.

5 times to try and switch over my phone, I walk in to turn in the old phone get in line, 4…read moreemployees walk into the back, one guy walks in and head of the line- worst customer service

The service was very good and the staff were very informed and we'll educated about the cricket…read moredeals and promotions. I recommend anyone in search for a wireless service to obtain from Jennah Tech. They are excellent.