Jim was awesome. Had a problem with the charging jack on the laptop. Jim promptly identified the issue, gave me a reasonable estimate and timeline, and, most importantly, got the job done within that timeline. Now my laptop is charging just fine thanks to Jim! read more

Jim is amazing at what he does. I wish I could give 10 stars. We have been using Jim for years and he goes above and beyond each time. My son keeps doing upgrades to his gaming computer and Jim never disappoints. The turn around time is amazing. Jim is very reasonably priced, he repaired my sons computer after we took it to geek squad who left it in bad shape, Jim was able to bring it back to life. read more

No one really likes dealing with desktop computer issues, but my experience with INet was great. Jim was very friendly over the phone and gave me clear directions on where to bring both of my desktops. He is extremely knowledgeable and took the time to go over all the issues with my computers in a way that was easy to understand. I truly appreciated his professionalism and helpfulness. I will definitely be using his services again. read more

I can't say enough about Jim & i-Net Computer Service. I called on Christmas Eve seeking a splitter for my daughter's computer since she was upgrading her pc and had ran into a road block. Jim answered the phone and took the time to go to his shop and call me back and say that he found a splitter and that's I could come and pick it up. Jim you saved Christmas!!! Thank you Jim for your valued Customer Service!!! read more

The best; my Go To for Tech. Straight forward, and accurately lets you know timing of your item to be returned. Definitely, no BS. Appreciate when a Business Owner says what he means and means what he says. A BW local (hidden) gem. read more

I just don't learn well. I keep spilling water on my devices. I've taken my laptop to Jim a couple time for repairs. He does the incredible fixing water repairs. Definitely calling i-Net. read more

Jim was great. Explained everything in detail and found additional things that needed repair. The work was done extremely efficient and quickly. Highly recommend his services. read more

I'm grateful for Jim's help to repair my computer. He's knowledgeable,honest and friendly. I highly recommend Jim's services. Thank You Jim.

I had water damage to my laptop in the summer. I had it fixed at another shop. A few months later it slowly started having Blue screen of death(bsod) issues every few days. Over the time of a few more months, the bsod started showing up daily to the point my laptop was unusable. I tried many things myself but no luck in fixing the issue. Jim was able to completely fix the BSOD problems i had and now the laptop runs just as good as when i first bought it! Very thankful and will definitely come to him anytime i have other issues. Highly recommended! read more

Jim did an amazing job replacing my MacBook screen. His communication was fast and efficient as well as the turn around time to get it replaced. Definitely recommend him for all your computer needs! read more

Definitely a life saver!! My 2014 MacBook Air battery finally died on me. I reached out to Jim who said he could help, I dropped off my computer, and he fixed me up quickly. When I got her back, the battery worked, but a couple of days later, she decided to die again. Jim walked me through a few fixes, but nothing was working. I took her back to him and he found the issue (logic board) and got her back up and running! I didn't want to have to spend a couple grand on a new laptop, so Jim gave the old girl new life! I cannot recommend enough! read more

I recently moved, and after that move, I found that my older Windows 7 desktop would no longer recognize my USB mouse, nor any other mouse I tried. I determined that it had something to do with a driver, but I was unable to successfully apply any driver to get it to work. I contacted Jim and met with him to describe my situation, including what I had already tried. He spent quite a while on it, and in the end, ended up having to reinstall Windows and apply all the updates to bring it up to current (as current as MS gets Windows 7 these days). As a part of that, he suggested transferring my C: drive to a SSD, which I agreed to, and now my system is working again and is noticeably quicker thanks to the SSD. He described to me what he found and did, some of which was over my head, but in the end, he was able to successfully (and pretty quickly) get my desktop working better than it was before. It's been several months with no issues, so I'm very happy and appreciative with what Jim was able to do. If I have future computer issues, Jim is the first call I will be making. read more

Earlier this week I needed to get out a bunch of very important forms and such sent to me and my printer was not printing when requested from my computer via wi-fi or cable. I called Jim and he helped me resolve my problem by getting into my computer and resolving the issue. It took quite a bit of time but he fixed it. I rushed a check over to him the next day with my thanks. Great value for excellent work. Thanks again Jim. If you need help, call Jim. read more

Jim is very knowledgeable at what he does. I first called Jim when I tried to upgrade the memory on my Lenovo m70q on my own and it didn't work out the way I hoped. Needless to say I called I-Net because of its high reviews. Jim fixed my computer in a timely manner and a fair price. I wouldn't hesitate to recommend Jim to people needing computer help. He's help me twice now and will continue going to I-net for any computer needs. read more

I have literally called every repair shop all the way to Sacramento with very few call backs. The owner replied to me that same day, cloned my old computer onto a new one! Everyone else quoted more than 100/hr and I would have to be able to drop it off for at least 3-5 business days:/. In other words close my business. The repairs were fast and the price was very reasonable. After using i-Net I will never call another company prior to calling them!!!! read more

For years, Ive always work with Jim evertyime I have problems with my computer or mac. He is really a genuine person to work with and will give you a reasonable price quote. He is good at what he does so I highly recommend him for all your pc and issues read more

Man, way to save me... I broke my screen called all around and right here is where I should have call first. I explained my situation and was told to bring PC by. Was looked at, part ordered, which leas to another scared of the part being delivered. Button how he got it here. Ggixed my PC and I was back up and running. I eill visit again if needed. Thanks so much. read more

My PC laptop last night just shutdown while using it and it was plugged into power. I tried dos commands, read reviews on forums to go through steps to revive it. It showed power was getting to it, but it would not boot up. Today I met Jim @ i-net MAC and PC service. He was so friendly and knowledgeable. Jim was able to confirm, at no cost, that my PC has no future. He recommended many options, none of which was to spend a dime to attempt to fix my dead PC. I recommend anyone needing computer service to first visit i-net and speak with Jim. You will meet a thoughtful, caring, knowledgeable person. Thanks Jim. read more

Jim is great. He is so kind and helpful. My son physically damaged his computer (actually, he blames his brother, but I digress). Jim was so patient with my son and Jim gave me several suggestions on how we can fix it. We tried a couple different tactics and eventually came up with one we were all able to live with. A piece of information that is good to know is that prior to finding Jim, I received a quote from Geek Squad, now they are a complete rip off. They wanted over $500 to fix my son's computer!! Jim charged me $50. This right there is why I will never go back to Geek Squad and will continue to patron i-Net. read more

Awesome service! took the time to diagnose over the phone when he didnt have to and even suggested a work around when he asked me to send in the computer and charge me a diagnostic fee! Honest service and will be a returning customer! read more

Thank you so much, Jim for cleaning up our home computer! Our computer was compromised a month ago. Jim fixed and debugged it for us and did an amazing job! He kept me posted on the progress and finished in a timely manner. He was very kind and assured me that he could take of our mess, and that is exactly what he did. I would highly recommend his computer company for his detail to work, computer knowledge and his kindness. Thank you again, Lisa M read more

I had several problems with my laptop and Jim was able to fix them all in a timely manner and for a reasonable price. If you need computer repairs I highly recommend his services! read more

I brought my computer in simply knowing i had an issue but nothing more. I left it with i-net pc and he diagnosed and fully repaired my pc beyond anything i had expected. Upon arrival to retrieve my pc he asked me to give it a test run to be sure i was happy with its performance and it was running just as good as the day i bought it if not better. I would 100% recommend anyone with a pc or mac problem to bring it into i-net pc to get your machine back up and running good as new! read more

From start to finish it was a great experience. Very reasonable with pricing and he was extremely quick to remove and replace the battery on my MacBook. Thank you! read more

Jim was amazing from start to finish. I had taken my Dell laptop to two repair shops prior to shop and they conducted make shift repairs resulting in a worse situation. Jim made time for me, was extremely personable and took the time to not only repair, but made a custom piece to fix my business laptop for longevity!! I highly recommend him :-) read more

i-Net has literally saved my professional life -- twice. The first time, my water bottle leaked and some of the water got into my bag, which contained my laptop. Even after drying it out, the laptop still wouldn't turn on. I'm from San Francisco and in the area doing consulting work, so I didn't know anyone who I could go to. Thanks to Yelp, I found I-Net and brought it to Jim with low expectations, because when I had already brought it to Apple to see if they could salvage it... they basically laughed at me. Also, he showed me the inside of my laptop and there were numerous large splotches of discoloration in various places due to the water damage. But he performed a miracle. Apparently he manually cleaned some of the damage and ordered replacement parts for the stuff he couldn't. And --comparing it's the Bay Area -- it was MUCH cheaper than what I would have found in SF/the Peninsula. If I could have found anyone like that at all. Then months later, I spilled coffee all over my keyboard. It was bad. I mean really bad. I wiped and tilted my laptop to to drain the coffee as quickly as possible and there was coffee dripping out of my laptop. I schlep out to Jim again and, again, he was able to fix it. This time he used a cleaning machine or something. And, again, it was incredibly reasonable. Jim is really an artisan when it comes to fixing hardware. I don't think anyone at Apple or an Apple supplier has that level of craftsmanship. He really is old school -- I don't think people invest time anymore nowadays to gain that level of expertise. On top of that, he was very patient with me and answered all of my questions as well as gave me some very useful tips about my laptop and other hardware matters. Can't recommend him highly enough. read more

I am very pleased with Jim's service. He is straightforward, knowledgeable and honest. He beefed up my laptop with additional speed and memory, then showed me how to adjust the settings so I can safely use it for deejaying. I've used the laptop for several parties without incident since Jim cleaned and transformed it. read more

It is hard to put into words, the feeling that comes over you when you realize you may have lost all pictures of your son from birth to 2 years when your hard drive fails and you never backed anything up. I could care less about the documents and music that was gone, but the thought of losing pictures was heartbreaking. I found Jim through Yelp and he was extremely responsive and walked me through the process. I drove out to him (about 40 minutes away) because the reviews spoke for themselves and he seemed to really know what he was doing. And, I was not disappointed! Jim is AMAZING! 3 things that stand out about his service: Communicative, knowledgeable, and affordable! Jim was extremely responsive and communicative from start to finish. There was no lag time of me waiting for him to get back to me, because he either answered the phone or called me back immediately, or called me himself to give an update. This is exactly what you need when you have tens of thousands of pictures in limbo. He is also extremely knowledgeable and determined to get you what you need. My computer seemed to be an easy fix at first, but turned out to be a bit of a problem child. He stayed with it and tried different ways to recover the data, and of course kept me updated the entire time. I am convinced that after a week of working with it another company would have given up, but he didn't! He tried another solution to try to get the data I desperately wanted. He is so very affordable! I was quoted 2-3 times as much with other service providers, and went with him because of this. He was worth the 40 minute drive for me - heck, I would drive 2 hours because that is how much money I saved. He gave me an initial quote, and stuck to that quote despite my computer being double (if not triple) the amount of work he expected. He is fair, reasonable, and honest. His estimate to rebuild the computer after was also extremely reasonable and now my computer runs like it is brand new! There is no reason why you shouldn't go to Jim, instead a ton of reasons why you should! If you got this far in this review, please stop now and just call him - you will not be disappointed! PS He ended up being near my home for an appointment when my computer was ready and met me before his appointment to save me the 40 minute drive to him! Now that is just above and beyond customer service! That is unheard of. Thank you Jim!! read more

Jim is an honest and experienced computer repairman with great workmanship and integrity. He installed a new SSD drive, and a fresh copy of windows in my laptop, and had it back to me the next day. His services are incredibly affordable! I am very happy that I have found a local, trustworthy business for all of my computer repair needs. read more

I brought in my late 2013 MacBook Pro, after it started crashing every few minutes. Not only was I sent text messages and photos, updating me during the repair process, but I was given a play-by-play walkthrough of each step when I came in to pick it up. The computer works great now, and I can resume using it for my DJ business without having to worry about a crash. This guy knows his stuff! read more

I had, what I thought, was the simple task of having my computer's CPU fan replaced. I went out and purchased the new fan after making sure it was compatible and was just looking to have him within 24-48 hours switch out the units. I even expressed that money wasn't my concern, just time. While perfectly nice over the phone, when I had my girlfriend take in my computer tower to them, they inspected but neither booked me for a date, or returned my call to set an appointment. I guess they didn't want my business. Additionally, when I got my unit back after their inspection, they accidentally (I presume) unseated the RAM installed in my motherboard. My computer didn't boot and thankfully, that was an easy fix. I eventually just went elsewhere and had my simple problem resolved. read more

Thank you Yelp for showing this company as Jim is awesome and went over and beyond to fix my lap top that the ATT support team ruined. He also picked it up and brought it back to me. He was awesome and the price was very reasonable and he really knows what he is doing. So thanks to Yelp, I have a new Computer service!!! I promise you will not be disappointed. He also installed a great anit virus program that is free and is suppose to be one ot the best. So thank you JIm and I-Net!!!! read more

My family moved from So. Ca. a year ago. I had a "go to" computer guy back there. When I got a computer virus a couple of days ago, and I followed through the steps that I knew of to delete it, I needed a professional to give me the "green light". I immediately went to Yelp and the Nextdoor App and found that " I-Net Computer Servicel was highly rated. I emailed the Owner, Jim, about my situation and he emailed me back so quickly! (Gold Star!!). I went there the next day and he thoroughly went through my computer to see if there were issues which I might have missed which would affect the future protection of my computer. He was extremely knowledgeable about computer viruses and I felt confident when he said everything looks good, BUT, I should update my Malware program. (It has been a year and a half since I have done so ! ) He said that in lieu of paying him for labor involved in going through my computer, I should spend the money to upgrade my Malware program. Who does that these days?? Jim is SO honest and informative! Should there be any issues with my Kids' computer, I will DEFINITELY be back to see Jim!!! A++ read more

Drove over to I-Net and thanks to Jim, he had some helpful information. Best part, he didn't even charge me! Thanks Jim!

BEST customer service EVER! I had been traveling for work for 2 weeks straight. It was Sunday afternoon and I had to log on to check email and prepare for an early Monday morning meeting...my Outlook had CRASHED. I thought to myself "who is going to help my on a Sunday afternoon?" I called I-Net Computers and Jim answered the phone and within 2 hours fixed my computer without me ever even leaving my house! Looking for reliable, FRIENDLY and affordable computer repair..I-Net Computers is your place! read more

I swear Jim must have invented these computers because he has yet to be stumped in the 20 plus years that I have used his service. He knows computers better than anyone that I have met and I am in the computer biz. His services are priced fair and results are in a timely fashion. He is our go to guy even for our Macs. I bet on I net read more

My computer needed repair, so I went onto YELP to find a computer repair business. The one that caught my eye was i-Net Computer because it was the highest rated on the list, receiving almost ALL perfect scores. The best part about this company, is that the Computer Technician comes to you! I did not want to go to best buy and pay top price, and I didn't want to mess with taking my computer into a store, where who knows what they are really doing with your computer. Jim, from i-Net Computer, came over to my house the same day that I called him, fixed the problem, and was half the price of everyone else. He is an honest guy that is genuinely trying to help and won't rip you off. If you want great computer repair service, for a very affordable price, without even having to leave your house. Then i-Net Computer is the place to call! Im never paying high prices or leaving my house again, Thanks i-Net Computer ! A+++++++++++ read more

If you're looking for an honest repair guy inet is the place to go. Jim was able to identify and help me understand what my options were to fix my slowing laptop. I'm so grateful to finally have someone who won't charge me an arm and a leg to diagnose and repair my computers. read more

Feels like new! i got water damage on my Macbook air 13 inch. He's not apple certified however the parts he uses are authentic and my laptop feels like new. He didn't charge too much either. Highly recommend! read more

My Macbook had major water damage. Jim was quick to respond in my time of need. I had my MacBook back one week later like nothing had happened. Reasonable service fees, great communication and very reliable. I will be back, hopefully not because of more water damage. Thanks, Jim! read more