Omar installed screen protectors for my new iPhones. He took extra time to meticulously clean each…read morescreen and professionally applied the screen protectors. They are perfectly centered and there were no air bubbles and no bumps from dust particles! That's perfection I appreciate because I couldn't have done as good myself. Omar also offered a good price for my old iPhones, but gave me even more in trade.

I would highly recommend my friends and family to go to this SPOTTTTT!!! They have been nothing but…read moreamazing very sweet! Love the customer service! The prices compared to a lot of other places were the BEST!!! They took good care of me! I would definitely recommend everyone to go there for all your needs! Check them out!

John in appliances helped us order a new double oven today…read more Customer service at its best! That's saying a lot these days for sure. Found a suitable product and scheduled delivery and install for this coming Wednesday! Purchased from Lowes weeks ago and they couldn't tell me when it would even arrive? Thanks for the outstanding service.

I recently visited the Best Buy on Lone Tree Way in Antioch to purchase a refrigerator -- a $500+…read moreappliance, so definitely not a small purchase. I went in knowing exactly what I needed and how I planned to pay (using my own credit card, not applying for Best Buy financing). I was approached by an associate in the appliance section, but the interaction felt very transactional from the start. Having worked at Best Buy myself about 6-8 years ago -- in both the computer and gaming departments -- I remember how important it was to greet customers, acknowledge them, and walk them through their purchase. Unfortunately, that level of service was missing here. The associate rang me up, but there was no effort to ask if I had questions, no explanation of warranty options, no product details, and no guidance on protection plans, delivery, or installation. It was simply "ring up the sale" and move on. I didn't even receive a basic "thank you for shopping with us." I had to drive the conversation myself -- asking about delivery timing, installation process, and associated costs. When I got home, I noticed two different numbers on my receipt versus my order confirmation, and it appeared online that installation had been waived, while my paperwork suggested otherwise. Because of the confusion, I had to return to the store to clarify. After speaking with the same associate and another employee, it turned out I was reviewing the wrong document -- installation had in fact been waived. While I'm glad it was resolved, this confusion could have been avoided entirely with clearer communication at checkout. Even when customers come in prepared and ready to buy, customer service still matters. Walking through key details, confirming charges, and showing appreciation for the purchase goes a long way. This experience felt rushed and disengaged, and it honestly came across as the associate not wanting to provide more information than what was printed on the tag. For a major home purchase, I expected a higher level of service.

Great guy does really good work. Fair pricing. And did i mention great guy. He fixed my one of a…read morekind stereo amp. Cant buy what this one does without breaking the bank. Saved me from heartbreak.

love the work this place does.. i found a place to get these work done for electronics i have a lot…read moreof electronics i need to be fixed vcr, amplifier for a car stereo and a fire for a house stereo in car stereos they were blown out..

DeShannon in the audio section was a huge help. He helped me find everything that I needed. Was…read moresuper friendly and happy to help.

I was really taken aback by my experience with a checkout associate today. I had my daughter with…read moreme and placed about 12 items on the register, along with my reusable Target bag. When I reached the front, I wasn't greeted at all. While I understand that everyone can have an off day, it's still something I notice. The associate moved my bag to the side and scanned all of my items but didn't place anything into the bag, which I found odd. I looked around and saw other cashiers bagging items as they scanned them for their customers. When she finished, she handed me my receipt and left all of my items sitting there, even though everything easily fit into one bag. I asked if bagging items was no longer part of the process. She responded that they do bag items but said she "has a line," and immediately began ringing up the next customer while bagging their items. I pointed out that bagging is part of the job, but she ignored me. When I asked if she heard me, she said she could bag them, but by then I chose to bag my items myself. It didn't make sense that she used having a line as a reason, especially since bagging items would have kept things moving efficiently. What was more frustrating was that she chose not to bag my items but did so for the very next customer. That felt dismissive and disrespectful. I've shopped at this Target for years and have never had an experience like this. The associate's name was Adrianna. I also spoke with a manager, who mentioned that some customers prefer to bag their own items. However, that explanation doesn't apply when the associate doesn't even ask. The manager also didn't seem particularly apologetic, which is why I'm writing this review. I hope this situation is addressed so other customers don't have a similar experience.

Sandra worked on my flat-screen 70" inch TV She did a tremendous job, and she's very straight…read moreforward when she does a diagnostics, very honest, the job was done with great expectations well done job Thank you Sandra & Staff "Gregory "

Sandra just completed another repair for us. As always, the service was excellent! Her expertise is…read morematched by her exceptional professionalism and friendly demeanor. I thought I needed a new TV. But when I called last Wednesday, she quickly diagnosed the problem and ordered the part. Now we have a very new looking TV on Monday! This saved me at least $1500! She's the best!

Matt responded quickly to my request. Gave me some helpful advice on the phone and then came here…read moreto help with one problem that I could not resolve myself. His rate was completely reasonable. I will absolutely call him again for future in-home network needs. I recommend him to anyone needing network help - especially as this stuff gets more and more complicated! Thanks, Matt!

Professional, affordable and fast! Matt was great, figured out my son's laptop issue, replaced a…read morebroken hard drive and now my son can go back to do his favorite thing, gaming! Thank you Matt!

I had inquired to neighbors and an Interior Designer for a reference on an excellent home audio…read moresystem that included upscaled systems and installation. After several quotes and on-site interviews at my home I settled on Beyond Sound. Mike, the Owner and another employee did a thorough walk-thru and discussion of what I was expecting along with my budget. The system was purchased from several distributors who inventoried upscale audio & video products. The installation started in about two weeks, per Mike's estimated schedule. The install took a couple days including wiring up in the hot attic and down the inside of walls. When completed Mike took lots of time explaining the remote system along with my iPhone connection. Wow, what a sound system with the beautiful TV. Who needs to go to the theater for the perfect sound and picture. I have it all. The finished product and install was on time, within budget, and I actually like Mike, the owner and his employee, who treated my Wife and I like the valued customers we are. I've called the company a couple times for software assistance when I've upgraded my WiFi with quick response. Save yourself some time and effort and request a quote from this company.

Mike McKinley super easy going guy. Installed 3 of my nest cams, looks super sweet! Very polite…read moreand professional and his installs a reasonably priced. We are very pleased with his work. We'll be calling hopefully soon when we get our dream surround sound.

We went to ATandT and Best Buy and then finally here. I was getting estimates on how much to repair…read moremy cell phone. Apparently, it was just the screen although Best Buy did leave it open once they diagnose it, it may cost more than the 200. original estimate. AT and T where I bought the iPhone didn't even have techs to fix it. Best Buy was booked for the next two days and had to wait for the Apple tech and not the Geek Squad. So I remembered a place I went to last time in Brentwood's little shopping mall. This place fixed it in 20 minutes! Did it for almost 1/3 of the other estimate. I fixed two phones and looked brand new. They were so great that I bought the covers too to give a small business some business during Covid times where most businesses are struggling I am sure. It saved me a couple of thousand dollars from buying a new iPhone which I was dreading or at least 600.( total estimate from Best Buy for 2 cells)! So I am happy, I paid 1/3 of the Best Buy estimate. It made me a bit nervous going to a small place as opposed to a big box store, but they did a great job! Plus I could observe them fixing it whereas the big box store takes it away to fix and you don't know if info can be compromised! So I liked this much better! Very nice place and friendly staff! Afterwards, I went to check other reviews and was surprised. They did say it was different ownership than before because I mentioned I went there before and they were different people from what I remember. So maybe go by the newer reviews. But also always go by your own gut feeling when you go to a store- I took the chance compared to the other places I went to( mainly because of the price and convenience and that he fixed it in front of me), andI am happy with the outcome!

Fast and cheap, but you get what you pay for. Replaced…read moreiPhone X screen in ten minutes for $87. Yay! Screen malfunctioned three weeks later. Boo! Kept receipt and came back for a replacement. First - they accused me of dropping it. Pulled off pristine screen protector to show ZERO damage underneath. Then - they stated only a SEVEN day warranty, and refused to fix their faulty hardware. Went to more reputable shop that had a ONE YEAR warranty, and they were dumbfounded at the hardware (screen) that Smart Tech Ready tried to use for a repair. Said the LCD was "leaking" and this happens with junk hardware. Don't buy anything here. They will be out of business soon, and they deserve to be...

Super easy process. Had a couple of old computers. Easy to access. Paid $5 to dispose of a monitor…read more The laptop and CPU were free to drop.

So glad to have found this place. They charge a reasonable amount for e-waste versus Pleasanton…read moreWaste.

Outstanding service. I called Brad to wire in some outdoor speakers and he not only did a great…read morejob, but did it for a reasonable price. I would highly recommend this company.

This review I long overdue. I hired this company to install a home theater in a new home. They were…read morevery knowledgeable, and very fair priced. The work was done on time and within budget, but most importantly 3 years later the system is working flawlessly. Highly recommend these guys!