A really nice and thorough Service Experience from the moment I walked in the door. It's nice for…read moreour area, especially when other businesses are declining. When price is a key component, it makes it easier to spend money in this economy when employees are genuinely friendly, helpful. knowledgeable about their products and that you can see and observe teamwork with the employees. Leoni, the employee that assisted me was awesome as she was able to answer all my questions and get what I needed. I would hire her in any capacity, she seems willing to learn and be creative to make the the service experience easy and delightful. I also witnessed the other employees all working as a team to make it a collaborative experience for the customers. Must be good leadership there at this location. Thank you,

I was in the area and decided to stop by since I have a bit of an obsession with running shoes. I…read morefigured I'd check and see if they had anything I was looking for. I was greeted, which I appreciated, but unfortunately the experience went downhill from there. I asked about a couple of specific shoes I was interested in, and they didn't have any in stock or even alternative color options. I tried asking about another style, and they offered me a much larger size to try--even though I had already given my correct size, which didn't make much sense. The staff didn't seem very engaged or knowledgeable about the products. Customer service felt lacking, and overall it didn't seem like there was much effort to help. This experience reminded me why I usually go elsewhere--other stores tend to be more knowledgeable and attentive. I'd recommend saving your time and checking out Road Runner Sports in Walnut Creek or Campbell (if you are ever in the area) who have better product knowledge and customer service.

I was in need of sandals and realized I had never been to this particular store. Made a trip and…read morefound several cute pairs of sandals! The checkout process was easy peasy. The store is nice and clean. I did find some sandals online for cheaper. So I would say look for your shoes online, and either have them shipped for free to your home or pick them up at the store! You're also able to use your rewards online super easy as well!

Very disappointing customer service experience at the Brentwood Sand Creek location. The process…read morefor retrieving the matching shoe was unnecessarily inefficient and frustrating. The sales associate had to search through a large number of shoes behind the register just to find the match. When I tried to provide feedback about how the process could be improved, the manager, Kyle, was dismissive and not receptive. His response was that the process came from corporate and was better than the previous process. While that may be true, there is still clearly room for improvement. Management should be more open to customer feedback, especially when it is intended to improve the customer experience.

Great selection of shoes at great prices. Also the inventory of shoes with different sizes was very…read morewell stocked. The store was very clean and the customer service was great. I diffidently would go back.

Cute store. Sad to see it leave Brentwood. Amazing customer service. Great selection on shoes. My…read morehubby was looking for some work shoes. The staff were incredible. Great value.

Wow I am a foot locker fan and two days before Christmas they took all of there sales off to full…read moreprice. Thought that was pretty chicken

Customer service is good. They work diligently to attend to our needs as patrons. I'm not a fan of…read moreshopping for clothes or shoes or anything that reminds me how costly it is to raise children (just kidding...not really). Anyhow, whatever we could or find due to size or style in the store we were able to order and have shipped to the house. Personal customer service is very important and now vital due to the monopolizing of online retail. Thanks for making this experience fun guys! Oh! And we were able to match prices locally so yeah...that's always a plus in my book.

What can I say? Mark was such a patient man. Awesome customer service! Very polite, calm, will and…read morecan answer questions about orthotics and insoles. I've never met anyone like him. From making an appointment, to giving you directions to the store, to sizing and fitting. Everything went smoothly. When I came back to pick up the shoes and put them on...wow! The shoes are not bad looking shoes for orthotics. Light on the feet. I felt like I was walking in air. Thanks Mark for being patient and very helpful. 100 percent recommended if you need orthotics or insoles custom made. I apologize no pictures. Somehow it disappeared on here and did not save.

I called before going in and specifically asked if they had rubber-soled shoes. I told him my shoe…read moresize and my situation as a disabled person who is afraid of slipping. When I arrived at the store it turned out that every single shoe had plastic soles--not rubber. Worse than that, he said my feet were too small and too wide and that no shoes were available. I wear a size 6 wide, so I can't believe this is true. Anyway, it was a wasted trip, a half hour each way, and I did not appreciate being lied to about the material the shoes were made of. The selection at the store is small, and the salesperson did not seem very interested in being helpful. Don't bother!

Best shoe store in Antioch! This is my favorite shoe store and the staff and manager are always…read moreamazing and helpful. They always greet me when I walk in. Any questions I have they are prompt with answering. The staff and manager definitely need a raise because I have been to other boutique sneaker stores and the Shiekh's in Antioch has the best customer service. People complain about Shiekh raffles, but this store has always been fair. I never win on the app drawings but I win In-store raffles here. This is my go to sneaker store. They always have a wide selection of shoes to choose from. A must for the sneakers heads that come to Antioch.

waited from 11 til 12 for them to raise the metal cage wall but they never did, other folks were…read morealso waiting out front talkin' bout "there is someone in there but they can't let us in til' a second employee shows up, an hour later many of us left without getting in, some stayed because they wanted to argue with the staff eventually, pfffft, I'll be back for them damn shoes, but geez y'all, why you gotta be human? lol

I've lived in the area for over four years and have visited Streets of Brentwood several times to…read moreeat and catch a movie. I haven't done much shopping here, but they do have several well-known stores, including Express, Bath & Body Works, Hollister, DSW, Spencer's, and Tillys. There are also a few good dining options, such as BJ's, CreAsian, and Black Angus. In the past, I found the shopping center to be pretty dull compared to some of the other malls and shopping areas I've visited around the Bay Area. However, since it was purchased by a new owner, I've noticed some improvements and renovations that have given the area a much-needed refresh. New additions like Handel's, Vine + Grain, and the upcoming Slice House are making the center feel more lively and promising. I think Streets of Brentwood has a lot of potential and will continue to improve over the next five years. One of my favorite features is the outdoor patio area. It's a nice place to take a stroll, spend time with family, and even bring your dog. Overall, Streets of Brentwood seems to be heading in a positive direction, and I'm looking forward to seeing how much it continues to grow and improve.

It's so much nicer now. The mall has been updated. A few new establishments and the front part of…read morethe AMC Theater has been upgraded. My opinion is that the mall needs to clean the sofa and other seatings in front of the theater and also clean the grounds of the mall.

Found what we needed in place was clean, but clothes were expensive and a little too quietread more

Amazon returns here are easy. Regular return wait has been a little longer, in my experience…read more I've found several good fashion finds and use my Kohl's cash to snag some cute items. The Sephora here is super clutch and there always an attendant available. The baby clothes are precious and they are well stocked with sizes. Decent merchandising and no bare racks/shelves. Sometimes overstocked, but at least everything is accessible. Nobody greeted me but I could locate an associate and security was at the door when I visited at night.

Another Great Experience Worth the Drive!…read more This was my fourth or so visit to Sportsman's Warehouse in Brentwood, and once again, they did not disappoint! I picked up my Mossberg 590 along with a couple of separate ammunition orders, and the entire process was smooth and seamless. A special shoutout to Edwin and Justin, who made everything incredibly easy. Both are knowledgeable, friendly, and genuinely easy to talk to. It's always refreshing to deal with employees who know their products and make customers feel welcome. I make the drive from the East Bay, and it's absolutely worth it. Every visit has been a positive experience, and I've never had an issue. I can't recommend Sportsman's Warehouse in Brentwood enough for your firearms, ammunition, and outdoor gear needs. Great customer service makes all the difference, I'll definitely be back.

Someone should really train these employees on some basic customer service skills like greeting…read moresomeone or asking if they need help. All I got were blank stares. I came in looking to purchase a firearm but I'll spend my money elsewhere, thanks for the waste of time!

I feel torn about how to review this store since I have had both good and bad experiances here in…read moreterms of customer services (which is what I am really reviewing since whether or not I like the style of the clothes is kind of irrelevant) Once I wanted to get a top in a size that they only had on the maniquin, and did they strip the mani so that they could have my buisness-NO. This irratated me to no end and I put back my armload of clothes and left. However, I came back with my son at back to school shopping time and I had a few hundred dollars worth of stuff when I realized that One thing that I didn't have was my debit card. I was way flustered that I wold have to put it all back and do the whole thing again later when they offered to take a check-Yeah! I don't love shopping with my kids (at all) and the fact that they helped me not have to do it twice made my day. I know most clothing store do not take checks and the fact that they had an option for people dumb enough to forget their plastic and paper money like me was a big plus.

The store has a jam song is nice. Everything is organized and you can see what you need. Also the…read morefitting rooms are available. There's also a good amount of Clarence right now 50% off. The lions a very short and great selection.