Great guy does really good work. Fair pricing. And did i mention great guy. He fixed my one of a…read morekind stereo amp. Cant buy what this one does without breaking the bank. Saved me from heartbreak.

on top of not being punctual my tv was not repaired. I'm almost certain nothing was done to it. I…read moretook his word for it & didn't verify, now I'm out the fee he charged & still no working tv.

I have a couple old turntables, one in particular a technics Japanese made from the 80's that…read morestopped working, made annoying humming sound and controls stopped working. Started to try to fix myself but decided to give it up to an expert. Brought it in and Mr waterman knew exactly what was wrong and repaired/serviced and picked it up next day!

Dion may or may not be a gifted stereo/video repair person, I'll never know. Like others have…read moredescribed, his interpersonal communication skills are terrible. I called to inquire about repairing a high end component. From the moment he answered the phone, he seemed annoyed. I said, "Hello, I ..." and he interrupted, "who is this?" and I started to introduce myself. He interrupted again, "why are you calling, do you know it's a Saturday!?". I acknowledged I did know what day it was and decided I had no desire to entrust this person with my equipment or my time. I suspect he may be on the ASD spectrum. Not that there's anything wrong with that, however is sure is off putting and not conducive for working with others. Additionally, after reading other reviews & replies, Mr. Waterman should consider staying at his workbench and having a 'front office' person handle his customers.

Kelly and Josiah were very helpul in the tv section. Josiah helped me with specing out a 55" tv and…read moredeciding between the LG and Sony. I prefer Sony due to natural colors but LG is closer to Sony than it used to be. Sony's UI has always been problematic, and their new google tv interface makes it harder to operate as a dumb monitor to avoid the huge privacy invasions of these smart tvs, including listening to your conversation. Went with an LG for the first time ever due to price difference on Mem Day of $500 and ability to easily operate as dumb monitor. Got Geek squad because I'm in a smaller space and don't want to hassle with storing boxes, mail returns etc. Got tv only installation. I usually do my own, but 55 inch is a little too big for me to deal with. Lead installer was great and done the next day. I had a more uneven interaction with another employee in the tv section. Beware that Best Buy triggers fraud alerts due to ability to resell and 5G does not work well there, making it difficult to resolve since authorization texts don't arrive and calls drop out. Try LTE vs, 5G. I understand this is due to congestion. Deducted a star due to uneven employee and purchase hassle.

Tried calling store with a question about computer printer repair…read more 15 minutes later the new AI answering program would not/ could not let me connect I went to store in person ( faster) I asked a Customer service agent about printer repairs at their big repair desk He pointed and said get in line there I did After waiting in line 10 minutes later the geek squad repair guy asked me what I wanted I told him He said "We don't repair printers " I told him the Customer Service guy told me to get in line after I said I wanted my printer repaired He looked at me, shrugged his shoulders, and walked away I ask the customer service guy for the manager to make a complaint 15 minutes later, a woman walks up, does not identify herself as the manager, and he asks me what I want I told her about the Customer Service guy and the repair guy She says you should've called first I told her I tried and she said everyone in the store knows you can't call into the store for help. It's a corporate decision. We have nothing to do with it. She said the division managers have all complained to the store manager about the AI voice, but nothing is being done ever because of a corporate decision I told her YELP recommended this store for Repairs and she said sorry I asked her if she could tell me where I could get my printer repaired and she said no I can't. Would you like to buy a new one? After this long conversation, I asked her who's the manager here and she said I am she had not identified herself as a manager before that Verdict ; Absolute failure, trying to reach at the store by phone and the people who work there know it Service at the store? Clock in-do as little as possible Clock out Conclusion? No one at corporate or at the store gives a damn about customers And I'm still looking to get my prayer repaired

The world is hard for so many right now. Finding friendly, supportive, and professional customer…read moreservice is getting even harder. Not at Staples in Concord, tho: Michelle, manager Dayna, and staff make this Staples an oasis of easy in a hard world. I needed flyers for a tenant organization finished - I did what I could on my own, but needed an expert to get my project over the finish line. Michelle was super patient and kind when I told her I was paying for everything myself and generously created an order I could afford. The flyers look awesome, and I left Staples with a huge smile and the knowledge that there are a whole lot of good people still in the world, humans who share their power rather than steal yours. Thank you, Michelle - you are awesome!

Five stars to John the printer guru. Great service Very knowledgeable, patient and helpful. An…read moreasset to your store

I like to come here for a single item whenever I am around, and always enjoyed pressing the button…read moreto get an employee to come open up the glass panels to whatever single small item I need. Unfortunately, the glass panels are now gone. Checkout was quicker though, and I was able to find what I needed without issue as usual.

I spent 15 minutes trying to find an item …read more No luck I looked for an employee ( red vest ) to help me Outside of the registers there was no employee to be found ANYWHERE The info kiosk only had my item ONLINE , and could not tell me where it might be in the store or the price The registers had long lines and there was NO ONE at the customer service desk to help out The management here has completely failed the customers !! But Im sure the employee cost margin looks good on paper Time to call Corporate!

Just had my RAV4 alarm installed on time. Brought back cause doors light turns on Every time when…read moremakes turn. Turns out it wasn't the system but the door it self, they fix it for free. Highly recommends this place Very professional, helpful and friendly

They are officially the best guys, I had my windows tinted and have bought multiple radio…read moreaccessories and I can officially say they are very high quality and stand by there work. Hands down one of the very few places I trust with my window and audio needs and they always get it done right. There the best!!!

Sandra worked on my flat-screen 70" inch TV She did a tremendous job, and she's very straight…read moreforward when she does a diagnostics, very honest, the job was done with great expectations well done job Thank you Sandra & Staff "Gregory "

Sandra just completed another repair for us. As always, the service was excellent! Her expertise is…read morematched by her exceptional professionalism and friendly demeanor. I thought I needed a new TV. But when I called last Wednesday, she quickly diagnosed the problem and ordered the part. Now we have a very new looking TV on Monday! This saved me at least $1500! She's the best!

Ed in Electronics is an upbeat pro who would do any organization proud. He patiently helped me…read moredecide which webcam to buy; Logitech 1080 Pro Stream on special, as it turned out. Then, my girl pondering which bicycle tire pump to get, seeing a fellow at some distance from that section of the store wearing a red Target shirt, motioned to him that we needed help, before realizing it was Ed. Wonder of wonders, Ed carefully explained the difference. Target really should make Ed not just store manager, but regional manager, in charge of training. Ed's genuineness is infectious, his range of knowledge remarkable, his casual intellect makes shopping a breeze. Ed would be a welcomed addition in Target's corporate offices. Anyone long in business knows people are quick to complain, slow to praise. So please let my words of appreciation for this cheerful, savvy soul serve as proxy for all the Target customers Ed has helped but who never bothered thanking him for his thoughtful help, for going the extra mile. Shopping and its decisions at Walnut Creek, CA Target,1871 North Main Street, are both pleasurable and illuminating thanks to a rare gentleman like Ed.

Not happy. Just signed up circle 360,…read more Ordered, selected food delivery. They I mean Shipt, delivered perishable foods to wrong house! Thanks!