I spent 15 minutes trying to find an item . No luck I looked for an employee ( red vest ) to help me Outside of the registers there was no employee to be found ANYWHERE The info kiosk only had my item ONLINE , and could not tell me where it might be in the store or the price The registers had long lines and there was NO ONE at the customer service desk to help out The management here has completely failed the customers !! But Im sure the employee cost margin looks good on paper Time to call Corporate! read more

The worst run target in the area. They will have a long line and one register open. They'll be 20 people in the self serve line which only has 4 registers and one is always broke and they refuse to get a new person on one the regular registers. I don't get it. You see this giant line of people going well into the aisle and target employers walking around laughing and doing nothing and no new register will be open. When this store eventually goes out of business, and trust me a store this poorly run always does, no one will shed a tear. The one time I got into a regular line, the guy at the register was going so slow and it looked like he was talking to the person he was checking out but she didn't seem interested. Then upon further inspection, he was rapping to himself and the lady was super uncomfortsble because it was so unprofessional and he was purposely going super slow while he was rapping Then halfway through he stops to look at some pictures on another employees phone while everyone in line is just standing there. This type of "work ethic" is encouraged at this place I just put my items down and left the store. Never again. read more

I like to come here for a single item whenever I am around, and always enjoyed pressing the button to get an employee to come open up the glass panels to whatever single small item I need. Unfortunately, the glass panels are now gone. Checkout was quicker though, and I was able to find what I needed without issue as usual. read more

Was in here both March 10 and March 11 just after noon both times. Store is absolutely packed. Both times there was one register open. One. There was a giant line for the self serve going all the way down the row past the empty register aisles. Check out my attached picture (from March 11, 2026) You see employees walking all over the store doing nothing. Absolutely nothing. Yet there is one register open. How does this manager keep his job? I have never seen a worse run Target in my life and there are some bad ones. This is absolutely unacceptable. If there is one register open and the self serve line has 15 people in it, get those employees walking around the store texting over to the registers and have them do their job. I won't be back. read more

Target - 3/11/26 - ONE register open. 15 people in line at the self serve. Employees doing nothing all over the store. Unacceptable. - Department Stores Near Me - Pleasant Hill, California

this target is always packed and busy! since it is close to other great shops, it stays busy with traffic and customers. i came for some school supplies, although you will find everything in this larger store. value and service is good! read more

Target - Department Stores Near Me - Pleasant Hill, California

Be prepared to spend 1+ hours shopping here because majority of the time you'll be waiting 10-15 minutes for a staff member to unlock the security glass doors just to get your deodorant. I give them the benefit of the doubt because there could be thousands of reasons for the long wait, but if I have to personally reach out to an employee for help and they roll their eyes and give attitude because they have to do their job, then patience goes out the window. I genuinely just feel so uncomfortable reaching out to any staff member when I need help at this store. I force myself to figure things out on my own unless I'm at the self check-out counter and need assistance to void an item.. in my case, this actually happened to me and the employee who helped me gave an attitude like I was bothering her (this seems like an ongoing pattern with Target staff). She also was obnoxiously chewing gum and that really was just the cherry on top. I don't know if it's just this location that's lacking basic customer service skills, but I'd much rather go out of my way to commute to another Target location just to avoid this one. read more

The food court has the best affordable pizza hut personal pizzas and pastas. For $7 you get your money's worth. Plus it's consistently good.

Had an amazing experience! Kind and warm hearted from Jeremiah! Service is 6 stars! Thank you for a great trip experience! read more

This Target is good for the necessary household items you need. If you are looking to browse and treat yourself, would recommend the Walnut Creek Target. All the workers are friendly but the store is usually pretty busy and stock is hit or miss. I usually do drive up delivery and they're always great. read more

So I come here primarily to hunt for Hotwheels, but as real collector knows, the scalpers get to these cars before we can! Whenever I get to Target the diecast car area is wrecked and totally picked through. It's hard to enjoy searching, when it looks like a tornado hit the toy section! If and when I do find good stuff, other "collectors" will follow me around and harass me to see what I found and try to snag my hand basket. So unfortunately, "hunting" at Target has gotten worse so I try to go here sparingly, to avoid the scalpers. Prices of Hotwheels have gone up drastically too, so it's becoming an expensive hobby. read more

This is your typical Target. It has a large outdoor parking lot shared with multiple businesses, but I've never had an issue finding a spot. It's conveniently located next to In-N-Out, which is a nice bonus. During the egg shortage, this Target still had eggs, which was impressive. I've never had a problem here - overall, a solid and reliable Target. read more

Used to be nice here. Today the short girl with long brown hair with some grey in it says I can't return a deodorant that won't spray from 60 date who when policy is 90 days. They eventually gave it to me. I already dread dealing with customer service and wasting time out my day to return a faulty product. Then they try to deny it. Yall work for a multi million dollar company. And I just wanted my deodorant replaced I don't have money to waste. read more

Target - Within 90 days and on my credit card. And they tried to do anything but help me - Department Stores Near Me - Pleasant Hill, California

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They have combined their pick up and return line. Worst business decision ever if you're trying to compete with Amazon. read more

Target - Department Stores Near Me - Pleasant Hill, California

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I love Target and this one is so easy to access from the freeway. It's so crowded though and kind of sketchy but still fun to shop and get some necessities for the trip home. Way too many people here read more

Target - Department Stores Near Me - Pleasant Hill, California

The security always assumes that if you look black and use self checkout, that you're stealing. I don't go to Target anymore because being followed while I shop, being watched like a sneaky criminal when I'm a paying customer and having the exit blocked with security when I obviously paid is annoying and has ruined any experience I used to have when shopping read more

I was trying to purchase Vicks thrust spray for a sore throat and being a senior citizen the cashier said the that she could not sell the (OTC) medicine unless I handed her my ID. What a loser business. read more

if you enjoy over paying and waiting forever to get toothpaste or shampoo then come here. I was waiting for toothpaste for 15 minutes before I gave up. and I stopped by the tech to try to get a phone charger and there were 7 other people waiting with no employees around at all. I went to Ross and got a phone charger for like 20 dollars cheaper. read more

I went to my local Target at 560 Contra Costa Blvd. Pleasant Hill, CA., this morning to look into buy gaming headphones, but the experience was beyond frustrating. When I needed assistance, I asked an employee, who used her radio to call for a team member. I waited six minutes--nothing. I then asked another employee, mentioned how long I had already been waiting, and he also radioed for help. Another five minutes passed--still no one. At this point, I walked to the front of the store to the cosmetics dept. In that little office / store room there I saw a young lady and asked to speak with a manager. The employee radioed the manager, who instead of coming to address the issue, asked through the radio what was wrong. Really? I explained that I had been waiting over 11 minutes for assistance in electronics and that this was completely unacceptable. To make matters worse, the parking situation at this Target is a nightmare--all day, every day, all year long! This store seriously needs to step up its customer service and overall experience. read more

No organization at checkout. One line going all the way to the back. No signs or people to direct and tell you where to go. And then only 3 checkers. Concord target is getting bad should have just gone to Walnut Creek. read more

0 -STAR I've had many experiences at different Target locations, but this one was by far the worst. I came in to return an item, and the team member at the front insisted it wasn't from Target and couldn't be looked up--despite me showing her proof from Target's website. She called over a manager named Omar, who unfortunately wasn't able to assist. When I asked to speak with the store manager, Omar told me he didn't feel comfortable sharing their name. That's incredibly unprofessional--how does a company not know or disclose its store manager's name? The lack of support and unwillingness to listen to a customer who simply wanted to explain when and where the item was purchased was frustrating. I will not return to this location. If anyone from this Target is reading this, I urge you to train your employees on proper customer service and how to handle returns respectfully. read more

Bad service, hiring people with out the training. They scream at customers and there is no manager available. When you ask for Store Manager they don't feel comfortable giving their name or contact information. Target should be embarrassed to have this store and this kind of service. read more

If I could give 0 stars I would. I came here earlier to return Target brand clothing and was met with the rudest customer service representative ever. The woman who helped me was treating me with little respect and made faces with every transaction we processed. Every time I pulled a clothing item out she made rude faces and was treating me as if I stole these items. While I clearly had my app open with all of my previous transactions. She also wasn't clearly trained for the returns because she questioned everything I tried to return although I checked the return policy per the website prior to coming in. She questioned me about my form of payments and if I even had them. Please don't come here if you're a person of color, all of the Caucasian customers who were in front of me were treated nicely. This lady eyed me down from the back of the line until I was first in line. read more

Women's bathroom was unsanitary. Several toilets not flushed and the handicap stall had feces on it! Toilet tissue was on the floor in several stalls and it didn't smell fresh. read more

First visit to Pleasant Hill Target since Christmas, and I was surprised to find much of the pharmacy items under lock and key. Is this the result of high rate of theft? I can understand perhaps vitamins and other medicines, but deoderant and shampoo?! It makes reading labels and comparing items difficult, if not impossible. And then there is the hassle of finding a clerk to open the case. I also do not see a consistency or logic in what is locked and what is not. More to come? I recently gave up using my Target credit card as we were getting dinged for missed payments. Not enough notice when the payment was due. So am skipping the 5% off and earning miles on another card. I always save at Target on certain grocery items, especially cereal, coffee, and soup. I was also saving on certain products in pharmacy. But now feel I am better off with Amazon Prime. read more

Impossible to shop in store. Basic items such as socks are locked behind cases that nobody comes to unlock when you request assistance. If I can't shop in store then I might as well just use Amazon. Don't sell the items in store if you refuse to help paying customers and I won't have to waste my time and gas driving there. I refuse to go back until they have a working solution to in store shopping. I'm a paying customer, not a thief. If store's problem becomes the customer's problem I believe it will continue to lose them business. read more

I cant with Target. As the years have gone on I avoid coming here at all costs. Unfortunately my daughter makes me come here because of the make up and skin care selection. I will say that thankfully they don't have everything on lock down like they do at Walmart. Which is nice but will probably start being locked up, thanks to the amount of a**holes that walk our planet and steal from corporate giants who, in reality, don't care about me or you or their employees. The parking lot is the worst thing happening in Contra Costa County. Don't even get me started on the intersection that leads into the parking lot. Some of the worst traffic in the county. You can thank Cal Trans for that. (That should be a whole separate review.) I really hate coming here. Just avoid. read more

It's very sad to see Target failing but it is. They ignore the customer they don't staff correctly. . It's sad to watch but I don't shop there anymore but I really like the CVS pharmacy that's in there . read more

I'M BROKE! I swear I come here for 1 thing and I leave with over $100 in things! Some may say I didn't need those extra things but I kick those nay sayers to the curb! No room for negativity in my life! hahaha Part of the problem might be that I like to stop and get a coffee before I stroll through the store. And you bet that I have to go down every single isle! What if there is a good find that I would miss if I didn't look?! Can't have that thought haunting my conscience can I now! I might never sleep again if there is a corner I don't reach! read more

Target - Time to drain my wallet! - Department Stores Near Me - Pleasant Hill, California

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We pre-ordered groceries. The people at the Customer Service Pickup were knowledgeable, friendly, efficient, and pleasantly determined to identify a minor issue and resolve. Riley was most helpful and did his job quickly, without making you feel rushed. A good start to the holidays! read more

All the prior information still counts. I just had forgotten to mention that Target does price matching and I love it!

Super busy on a Saturday! Imagine that. Specifically sparsely stocked men's department. Good luck finding what you want. I had the pleasure of visiting the bathroom. Indeed, it's not an adventure I recommend. It doesn't seem to be serviced as much as it should with all the traffic this store receives. The cashierer lines are immense and long. I almost walked out at the age sight of it. There are not enough cashiers. Unfortunately, it is a story as old as time. read more

Parking sucks. Bathrooms stinks and is nasty as heck! The layout is very weird and it is hard to find stuff. The app says they have stuff but there is nothing of the search in the store. It is also cramped as well it seems smaller than other target locations. read more

Target - Aislesw - Department Stores Near Me - Pleasant Hill, California

This review is for the women's restroom only. Had to make a pit stop to use a public restroom and since Target was nearby and on the way, stopped here. Let me tell you, the restroom was filthy, ugh. Didn't want to sit on the toilet seat let alone walk in the place, but had to go. The toilet bowl needed cleaning badly and there was toilet seat covers and TP all over the floor. An employee needs to often check on the cleanliness of this restroom. It can be very hazardous should someone slip on the floor and then sue the store. With COVID practices in place, they also need to periodically close the restroom, clean it up top to bottom and disinfect it. A county inspector needs to survey the place. Otherwise, the store is your typical Target, same smell, layout, etc. read more

Target - Women's restroom stall. - Department Stores Near Me - Pleasant Hill, California

The target itself is okay... but the bathroom needs a major cleaning. And yes, that's poop on the wall. read more

Target - Target bathroom, on the wall - Department Stores Near Me - Pleasant Hill, California

I will sometimes drive to target to have lunch because my office is nearby. I'm amazed at how often the snack bar is open with no available staff. The most recent time yesterday I was excited to see a young man at the counter ready to help. I asked for a pizza and he told me that he couldn't make a pizza because he was headed on lunch break. I couldn't believe it. I have found the staff here to be completely useless over the years! I hope he enjoyed his lunch, I didn't. Whatever happened to customer service! It isn't here read more

The worst target experience I've ever had . & I've never had a negative target experience until shopping here. The employees are extremely rude . I was about to go into an aisle but was still looking to see what was down there as a staff person was exiting the aisle with her cart & I then decided I would go down the aisle . So she had to go around me so she rolled her eyes at me dramatically and didn't say anything . Just rude but seemed to nicely answer two other customers who asked her questions after that . Then when I get to the checkout I asked if I can bring the cart into the parking lot & he said " yes but please don't leave your cart in the f****** parking lot " I was completely shocked he spoke to me like this .. I said I wasn't going to then he said " well some people are just lazy " . It was unbelievable that he would have even said that to me ! And to cuss , it was just rude and uncalled for. Never had ill treatment at target until today . Won't be going back there again ! read more

This is one of the cleanest and well-stocked Targets I've been to. Found everything I needed super fast. I hate crowds so love that it is very large and spacious, with lots of parking in this center, but come early if you can. It has a great selection of gift cards towards the front. Also love the holiday dollar items towards the front as you walk in. Great for stocking stuffers or small gifts. Small cafe/Starbucks & restrooms towards the front as you come in, also. Quite a few familis and people were seated. Check-out was fast & friendly. read more

This is the closest target to me but I will avoid at all costs. I would rather drive 20 minutes to another location than deal with this one. The stealing here is so bad. They never have anything in stock especially any toys due to theft. In addition to that, at least the toy and kids clothing sections look TRASHED and absolutely destroyed all the time. Like Black Friday trashed. On top of that, just about anything you need now is locked up in glass cases. I won't be surprised when the entire store becomes locked cases. One time I went and the employees left all the cases open in the aisle leaving a very tiny walkway through the aisles to push a cart through because I'm assuming they got tired of having to come unlock them which I believe because on the occasion that they don't leave them open and you do have to wave your hand under the little censor to alert an employee to come unlock the cases, they take 20 minutes to get there or they don't come at all. Most times I have to go and find an employee to avoid wasting 20 min of my time waiting for someone. And even then, they roll their eyes and are rude as if you've ruined their day by asking them to unlock something. Overall, the employees are rude, everything is either a mess or locked up, not to mention the parking lot is also a mad house. This location absolutely needs to close. One of the worst targets in the area to go to. read more

Hi there, Trey was very helpful and professional while helping me w/in the last week over the weekend on Sun, 6/2! He was extremely patient and doing his best to help me find specific pool-toys for the swimming that look like‍glow stick toys which sink to the bottom of the pool and stay on the floor of the ‍pool as they light up! We never found the pool toys I was looking for. I was disappointed in not finding them as a swim instructor though! However, he was courteous and kind as he tried his best to problem solve So, thank you for wonderful attitude, Trey! Joyce K. read more

Total shit customer service. The customer service desk blocked my number and I had to call two other departments multiple times. What the actual fuck! read more

Target - Department Stores Near Me - Pleasant Hill, California