Wow! What a cute store! Gifts for every person on your list. Lots of local East Bay area themed…read moregifts. Definitely unique.

Super cute store! It's the perfect spot for speciality gifts and items! I wish I had learned of it…read moresooner!

I had recently dropped my Mixing glass for Cocktail making and had to find a replacement. I had…read morealso "donated" my last mixing glass at my last job so I needed another one. I had stopped by my local C & B and spoke with a gal Ramona, and they were out of my Mixing glass at the store. She had ordered one for me at another store and I had one shipped to the WC location, at no additional shipping charges. The Mixing Glass arrived a little later then anticipated (10 days opposed to 3-5), but they called me when it came in. It was as I exactly what I needed at my work Bar. It was definitely a life saver and when I needed it.

Dru is an exemplary employee! The line was getting long. I stopped him as he passed to inquire…read moreabout the pickup station. He promptly retrieved & sorted out my order which hadn't gone through properly. He was friendly and efficient. He had me bagged and out in minutes A+++ 100% awesome staff member. Unfortunately, I still received a parking ticket upstairs. Valid pickup C&B customers should be off limits w/ designated 10 minute parking -not cool.

We ordered over $10,000 of furniture and they cancelled the cushions for a chair that had been…read moreordered over a month before. When we went to order the cushions when they were back in stock, they were going to charge us a white glove delivery fee of $250 even though they had cancelled on us. Very difficult customer service and while the furniture is nice, I would go to other companies for better customer service and just as nice furniture for the price point.

I am updating this review to 4 stars because they did provide a small credit and the furniture…read moreitself was exactly what I wanted with no issues there other than the prolonged wait.

I normally wouldn't even bother to post a one star review but today I received really terrible…read morecustomer service at the Walnut Creek Pottery Barn and completely understand why this store has a 2 star Yelp rating. The sales associate on the floor seemed like she was actively avoiding eye contact with me and my mom, until I said "hi" - which caused her to say "hi" but keep walking past us until I said we have question about the basket selection. She said "we have plenty of baskets, you can check online or ask the cashiers to pull up the website." ???? I noted there wasn't much selection on their shelves and asked if what they had on the floor was all there was in store (yes). No wonder brick and mortar retail is dying - I'd much rather go to West Elm, CB2 or Crate and Barrel at this price point. I didn't catch the associate's name but she was an older brunette lady. The cashier (Sofia) similarly made us feel unwelcome - "what can I do for you?" (NOT in a friendly way) when I was standing in line holding my purchase, ready to check out. Is it not obvious when customers are ready to pay? I wonder if she was condescending because it was a sale item. Won't be returning to this location and sours me on buying anything from Pottery Barn in general. Train your salespeople, alternatives are abundant.

LINDY was especially great. She took the time to answer my questions, give me design advice, and…read morehelp me achieve my vision. When the price point is high, it's nice when the customer service meets that. I'm surprised by some of the bad reviews. I had a great experience. All of the sales associates were clearly busy with store-related work, but were quick to pause and assist when I had questions.

Had my fears when we went, reading the other reviews. But had a totally different experience -…read moreknowledgeable and welcoming staff, and very attentive. Different selection from the bigger RHs in the area, so probably worth going to even if it's on the smaller side.

Do not, do not, do not. I warn you, do not. There products are BEAUTIFUL, no question BUT are not…read morepractical or reliable. I purchased nearly 30k worth of product from them, faucets, showers etc. for the remodel of my home. I have had nothing but problems. Getting into a wall when a valve or a seal fails is no fun! 6 months into using, two have failed so far and I'm dreading the day the other 6 do. 2/8 have failed. Please please spare yourself the nightmare and give your business to another more reputable company.

I worked with Itay on a complete renovation of my San Francisco condo -- new bathroom, kitchen,…read morefloors, lighting, electrical, and everything else in between. Renovations are never simple, and unexpected things will always come up. What's important is having a contractor that you can trust. I appreciate that Itay does things by the book and is committed to keeping his clients happy. Whenever an issue came up, I knew I could always talk to Itay to figure something out. That made the process much more manageable. I am very happy that I chose Itay and his team to partner with on my project. They did a very high quality job, and I'm very happy with the work they did. Thanks Itay!

I cannot recommend TRD enough! We recently hired them to remodel our kitchen and dining room, which…read moreinvolved knocking down walls to create an open-concept space. From start to finish, the experience was fantastic. What really set them apart was how they handled the "unexpected." As with any major remodel, a few hurdles popped up once the walls came down. Instead of delaying the project or overcharging, Itay and the team came to us with creative, out-of-the-box solutions that actually ended up improving the final design. We are so happy with our new space!

This store has improved its game! It's online ordering…read moresystem, lately, has proved to be extremely efficient and convenient for in-store pickups. And items ordered online for pickup have been scheduled to be ready and waiting in a timely manner. Credit where credit's due. Well done, Container Store!

My wife and I are diehard Container Store fans and when we recently moved to NorCal, we knew where…read morewe needed to head. What we discovered at the Walnut Creek store was Jared Lindenberg who embodies excellence in design and superlative customer service. He even stayed late to finalize our designs without losing an iota of grace. We spent a TON of money but we did so with as much ease as we could muster all thanks to Jared and our fondness for the product we have come to trust for years. From start to finish and way beyond, Jared was awesome. Cheers!

Great finds! Friendly customer service. Clothing, shoes, housewares and books! We purchased a lot!…read moreWill return again soon. My daughter and I enjoyed this new thrift shop find!

I have donated multiple times without issue, numerous staff offered to help, gave me a good rolling…read morecart to bring my items in with, and were very helpful. Not everybody is going to be super pleasant and chatty, I think that's fine tbh. I haven't ever had anyone be rude to me here. It's a huge space and they get in tons of treasures, it's true thrift store with lots of goodies stacked to sift through. It goes to a good cause and a lot of people working hard for the kittens and cats so I always feel good donating and purchasing from here. In order to keep things running they rely on these purchases, so the prices probably have a lot to do with that. I'll always come back. It's way bigger than you'd realize looking from the outside.

Beautifully curated products for home and body care. We were passing through Downtown Danville and…read morewere drawn in by the home goods we saw from the front of the store. I love that their products are handmade from artisans so you know you're getting unique, quality made stuff. A great place to find gifts and decor.

Today I walked into this establishment with my dog and I asked if my dog could have a treat. The…read moresales person said no customers have dog treats. And I said how did you know I'm not a customer. I just wanted door and the customer service person said sorry unless you're buying something you can't have a dog treat . Unbelievably appalling.

Awesome place, room after room of vintage decor and furniture, reasonable prices. Super authentic…read morepieces, hard to find amazing original. It will take you back in time.

I've been a customer of Hudson's Estate Sales for many years and I'm thrilled they've opened a…read moreretail store. The stock is good and moves quickly. Prices are excellent - close to wholesale. Really impressive in the crazy Bay Area market.