Located in my new neighborhood. I was looking for plants that attract butterflies. They had a huge…read moreselection but I wasn't feeling them. Nonetheless I will return when I need more things. Staff was ready to assist and very friendly.

Super good customer service, the people here are very knowledgeable. Always are able to help me…read morefind what I need

Needed a live plant for a birthday gift last night. Was headed to another large hardware store but…read moretook a wrong turn:( I then realized there's Ace, the neighborhood place! After a stressful commute home I wondered in to a relaxing setting as soon as I walked in. I went to the garden area, they had exactly what I needed, & more! It was the perfect stop, along the way home, full of plants, garden decor and even a birthday card, at the perfect price! Jim at the register was unbelievably helpful and funny, he was great to interact with. I am happy I was able to visit local businesses and get what I needed and more!

Omgosh the service here is great! As soon as I walked in the door I was greeted and asked if I…read moreneeded assistance and the gentleman was fully aware of his store, where everything was located (not familiar with the Oakley Ace) .

Service was not great. All we needed was a key to be made and the guy who was sitting at his chair…read moreseemingly doing nothing said "I'll be there in a minute". So after fifteen minutes of waiting, we decided to leave.

In my opinion, John is a true asset to Ace Hardware and is deserving of recognition. I strongly…read morebelieve he has earned consideration for a raise and would be an excellent candidate for a management position. His leadership qualities, honorable character, and commitment to excellence align perfectly with Ace Hardware's values. He helped me with my scooter and was very helpful and in my opinion should be the president of ace hardware in Pittsburgh ca

My family and I had a very good experience here at the Home Depot on the Antioch/ Brentwood border…read moretoday. The Customer Service was stellar! Ruby, Eric and Ali were rock stars. They were attentive, present asked if we needed help, walked us to the aisle of the item we were searching for, and knew exactly where everything was. At the checkout Ali noticed that the wooden beams we had chosen were extremely expensive. He checked in with us to make sure they were the ones we wanted. In doing so, we had discovered we chose the wrong beams and had no idea we would've paid so much money! We probably would've figured it out eventually but Ali saved us so much time and money! He actually cared and provided that human touch. He didn't have to do that. Also, when we were walking in, my mom uses the motorized scooter and there was a man coming out that greeted her so cheerfully and made her laugh. There was also another gentleman inside the store that when my mom's motorized scooter got caught on one of the corners when she was making a turn, he stopped to assess the situation and helped us get her scooter free. Again he didn't have to do that. It's nice to know that people still look out for you and smile in your community. Don't count this Home Depot out -- the current staff and clientele still have some good apples! Thanks Home Depot!

I've had two really great experiences at this Home Depot location recently. First, I picked up an…read moreorder at drive up and P.B. brought out our items. She went above and beyond with customer service. She asked how my day was and gave us a water bottle and a cute little bag with candy canes and an air freshener shaped like a tool. I thought that was such a rare gesture of kindness. Then, tonight my mom went on a run to Home Depot for me. It was about 5 minutes until closing when she arrived. We had to have something cut and their saw was down so Jeremiah kindly hand sawed it for us. It took time of course so by the time he was done the registers were already closed. Manager Evan so kindly opened up the registers for my mom so she could check out. The value of customer satisfaction with product and service is something you don't always come by. I'm grateful to have this encounter and would recommend this location to anyone. Thank you Brentwood Home Depot team!

I needed book a rug doctor to do some carpet cleaning. Unfortunately the location in Brentwood does…read morenot carry them for tool rentals. The nearest location is in Pittsburgh. Too bad you cannot reserve it online, but they did listed how many are available in the store. Shoutout to Duke for helping me book the rug doctor. Even though there were instructions by scanning the bar code on the device, he took the time by demonstrating how to use it and what soap I needed. The rug doctor did an amazing job and easy to use. It is now my go to for carpet cleaning.

i came for a specific door knob i needed, and they had it available there. staff was nice and swift…read moreto find my product. this location is large, and has a floral area too

Great service. Great family ran business…read more Employees very helpful to senior citizens Renting dept is very good. Ace handyman excellent .

honestly just amazing! there's this new cash register man, he was AWESOME we were deciding between…read moreyetis and he was giving me all the possible options and being very helpful with everything! thanks ACE!

This company/ manufacturer deserves 0/5 for its lack of customer service…read more WARNING‼‼ Do not make any purchases at this location/company I am beyond frustrated with both GE and Lowe's and feel absolutely disrespected as a customer. I purchased a GE appliance from Lowe's with the expectation of quality, reliability, and support. Instead, I received a defective product and have been caught in a nightmare cycle of poor customer service, long delays, and finger-pointing between the two companies. Lowe's, you were quick to take my money but have done nothing to stand behind the product you sold me. Your "customer support" has been nothing short of dismissive and useless. Every time I've reached out for help, I've been bounced around, left on hold, or told to "contact the manufacturer." GE, your product FAILED. And your response? A technician visit with weeks of delay and zero urgency to fix what should never have been broken in the first place. No accountability, no compassion, and no resolution. The lack of responsibility from both sides is shameful. I am now stuck with a faulty appliance, hours of wasted time, and zero resolution in sight. This is not how customers deserve to be treated -- especially when we trust you with our homes and hard-earned money. If you're considering buying from Lowe's or GE -- DON'T. If you value your time, money, and sanity -- look elsewhere. Been over a month and still no working dishwasher!

I prefer Lowe's to HD. I like the garden section better. Service is like HD. Prices seem a little…read morelower.

Went there today to wrap up some Christmas shopping and by daddy's (my own) Christmas gift today. I…read morepurchased a new gun safe & I wanted to take a moment & give this TSC some props. I dealt with a girl named Riley & a young fella named Lucas. Those two offered out of this world customer service. I was very impressed with their willingness to help. They were both quite kind & affable, straight up classic, good ole customer service with a smile. So many thanks to those two, they did a fantastic job. I had a hundred questions, I changed my mind once or twice & throughout the entire transaction, they helped me along. The store offers delivery, it was seemingly costly ($189.00 to deliver a 409lb safe around 50MI). However, when one considers the extreme weight of the aforementioned item & the distance, I suppose ultimately the shipping price is reasonable when comparing the grief of the logistics they're saving me. The same day of the purchase (today) I got a text from the guy who does the deliveries. This is the one area that could use a little improvement. I asked him, approximately, when he'd come - unclear. So I asked the guy to give me a timeframe eg: "approximately between 10AM and 1pm"'for example... Bro says "Between 11AM and 5PM, but it's raining so not sure". I have 4 kids to look after, "between 11AM and 5PM" is a large window, wherein I'll be committed to staying home to receive the delivery. That's 7hrs I can't go anywhere & I have to keep these wild children entertained. Suffice to say the ambiguity about the delivery is a bit frustrating, but we will survive. In closing - I mean it's a TSC, who doesn't love a TSC store? They've got the standard stock/inventory. Is worthy to note, I was at another TSC (Los Banos) this morning & the Los Banos TSC had better sales & sale prices than this Brentwood one. Good store either way, love going to the TSC! It's like a toy store for dad!

Great experience every time I visit this location! I stopped…read moreby to pick up some chicken feed and Halloween decorations, and as always, everything was well-organized and easy to find. They have a great selection at excellent prices. I always appreciate the friendly service and consistent quality here. Highly recommend this location for both everyday needs and seasonal items!

I was told they had the best lumber in this area especially compared to the big box stores. I don't…read moreknow if this is true or not as the pieces of wood seemed the same to me honestly. But I am definitely not an expert on wood pieces lol! However, the staff was wonderful and really helpful! It is good they know what they are doing when it comes to measurements and advice what to do with any problems. Victor was friendly and wonderful in our initial asking to pre-order. Then John was absolutely a mathematical genius ( since it was obvious that this wasn't my best subject lol!) as he helped us figure out what we needed to order based on our measurements and checking that we had everything down. He was great and friendly and the BEST! He must have worked in the industry as a builder or contractor bc he knows what is needed in a project, answered my multitude of questions! Big B really has an asset in him working there. Unlike the big box stores, often you have to try to locate someone to help you and often you get that is not my department! So you are in good hands at Big B. And I notice many well known contractors and fencing companies buying from here. This is an ACE store and also makes keys. The only con in this store is it feels dusty and dirty. My skin just breaks into a rash bc I feel the dust and the shopping carts are filthy with layers of dust. Maybe bc they are a lumber yard and cut the wood there so it goes everywhere. They could wash the cart more often. Most people there are construction type of guys, and I didn't see any female customers come to think of it?! So men probably don't care bc they work with this on a daily basis. So the staff and lumber get 5 stars. Tip #1 you can get some cut pieces of leftover wood for free in the back. Tip #2- you bring your measurements and pictures of what you want or your project and they figure out how many you need. If I relied on my own math, we would have been in trouble! So John will help you figure out how much you need as I am sure the others working the desk can do the same thing so rely on them. Tip #3 - they are good about returns. And delivery was free for me which made it so much easier. Thank you, Big B! So 5 stars for service and lumber. One star deducted for dusty/dirty feeling of floor, shopping carts and merchandise.

What a joke this company is!!!! Called spoke to the lady she said she had all the wood I needed in…read morehand called back to pay and they somehow didn't have it anymore!! They're saying 2-3 weeks now no wonder they have 3 stars save your time go somewhere else!

Harbor Freight has been around for years. They have expanded from the Bay Area (where I first…read moreshopped the chain) all the way to Brentwood. The Pittsburg location (in a busy shopping center) was where I shopped for simple, inexpensive tools and tarps. Now, I have closer option in Brentwood which works for me. I only mark them down to 3-star as so much comes from China and is often out of stock. I also don't like fact you have to have their rewards program to get the sale price like a grocery store.

The service was awful the clerk at closing was extremely rude I can't believe audacity of her…read moretreating customers very unprofessional I felt like she just wanted to go home so she tried booting or kicking customers out but there's a polite way of doing it and she was far and I mean far from polite she don't belong there as a clerk she belongs in the back doing inventory or somewhere that doesn't have to interact with customers!!! Ooh the associate guy was very polite but her ooh lord she was something else!!!!