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    Best Buy

    2.7 (292 reviews)
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

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    Best Buy has been my go-to toe all electronics since we lost Good Guys and Circuit City. But my most recent experience is unfortunately, leading me to finding alternative options. I recently purchased a BRAND NEW Canon - EOS R100 4K Video Mirrorless Camera Double Zoom Lens Kit with RF-S18-45mm and RF75-300mm Lenses - Black. The item was originally $829, and on sale for $650. I waited a few weeks to open it, understanding there would be a learning curve and wanting to have a dedicated time to fully invest in learning to properly use the camera. But to my SURPRISE, when I opened the box, the camera was covered in dirt, hair, dust and grim. And NO this was NOT an open box purchase. It was a BRAND NEW item, that was packaged as a special bundle sales promotion. So that means that someone packaged this bundle with previously used items instead of the new items that should have been placed into the package. This is the most DISGUSTING experience I've ever had. Be mindful of where you purchase your electronics, INTEGRITY is ESSENTIALS. Oh and because I waited to open the camera I was outside of the original 14 day return period by 1 day, and the store originally refused to allow me to return the newly purchased item, even after seeing the images of the dirt, hair and grim on the device. This was a very disappointing experience. See images below.

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    4 months ago

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    8 months ago

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    3 years ago

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    11 months ago

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    1 year ago

    The woman working the store pick up line was very rude and inconsiderate to me and multiple people in front of me. Do not recommend

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    2 years ago

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    2 years ago

    The Geek folks were wonderful! Knowledgeable, Fast and so very helpful! Terrific experience!

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    2 years ago

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    2 years ago

    Why are all the video games gone? It's now blank papers with tiny letters to see what's in stock. Super hard to see what you're looking at.

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    3 years ago

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    3 years ago

    WTF would put a barcode sticker on the face of a brand new flat screen TV, just drives me bonkers that they would do that...

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    Page 1 of 8

    Ask the Community - Best Buy

    Has anyone had their iMac serviced here? What was your experience and how fair were the prices?

    Both of my system are covered under an annual fee through their Geek Squad which I believe is less than $200 annually. As for my experience with them, I would strongly recommend you double check what they've done as they are not honest, I.e I… Read more

    Do they have the Xbox one power cord?

    They had it when my brother needed one about a month ago, But it was like 40 or 50 bucks (honestly can't remember witch one) so we checked Amazon and they had it for about 25 and we were able to price match it because it was sold by Amazon, I… Read more

    View All 4 Questions

    Review Highlights - Best Buy

    I want to give a wonderful shout out to Mario who has helped me getting my cell plan figured out and the purchase of a new TV.

    Mentioned in 4 reviews

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    Target

    Target

    3.0(280 reviews)
    0.1 mi
    $$

    DeShannon in the audio section was a huge help. He helped me find everything that I needed. Was…read moresuper friendly and happy to help.

    I was really taken aback by my experience with a checkout associate today. I had my daughter with…read moreme and placed about 12 items on the register, along with my reusable Target bag. When I reached the front, I wasn't greeted at all. While I understand that everyone can have an off day, it's still something I notice. The associate moved my bag to the side and scanned all of my items but didn't place anything into the bag, which I found odd. I looked around and saw other cashiers bagging items as they scanned them for their customers. When she finished, she handed me my receipt and left all of my items sitting there, even though everything easily fit into one bag. I asked if bagging items was no longer part of the process. She responded that they do bag items but said she "has a line," and immediately began ringing up the next customer while bagging their items. I pointed out that bagging is part of the job, but she ignored me. When I asked if she heard me, she said she could bag them, but by then I chose to bag my items myself. It didn't make sense that she used having a line as a reason, especially since bagging items would have kept things moving efficiently. What was more frustrating was that she chose not to bag my items but did so for the very next customer. That felt dismissive and disrespectful. I've shopped at this Target for years and have never had an experience like this. The associate's name was Adrianna. I also spoke with a manager, who mentioned that some customers prefer to bag their own items. However, that explanation doesn't apply when the associate doesn't even ask. The manager also didn't seem particularly apologetic, which is why I'm writing this review. I hope this situation is addressed so other customers don't have a similar experience.

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    Smart Tech Ready

    Smart Tech Ready

    2.2(19 reviews)
    1.6 mi

    We went to ATandT and Best Buy and then finally here. I was getting estimates on how much to repair…read moremy cell phone. Apparently, it was just the screen although Best Buy did leave it open once they diagnose it, it may cost more than the 200. original estimate. AT and T where I bought the iPhone didn't even have techs to fix it. Best Buy was booked for the next two days and had to wait for the Apple tech and not the Geek Squad. So I remembered a place I went to last time in Brentwood's little shopping mall. This place fixed it in 20 minutes! Did it for almost 1/3 of the other estimate. I fixed two phones and looked brand new. They were so great that I bought the covers too to give a small business some business during Covid times where most businesses are struggling I am sure. It saved me a couple of thousand dollars from buying a new iPhone which I was dreading or at least 600.( total estimate from Best Buy for 2 cells)! So I am happy, I paid 1/3 of the Best Buy estimate. It made me a bit nervous going to a small place as opposed to a big box store, but they did a great job! Plus I could observe them fixing it whereas the big box store takes it away to fix and you don't know if info can be compromised! So I liked this much better! Very nice place and friendly staff! Afterwards, I went to check other reviews and was surprised. They did say it was different ownership than before because I mentioned I went there before and they were different people from what I remember. So maybe go by the newer reviews. But also always go by your own gut feeling when you go to a store- I took the chance compared to the other places I went to( mainly because of the price and convenience and that he fixed it in front of me), andI am happy with the outcome!

    Fast and cheap, but you get what you pay for. Replaced…read moreiPhone X screen in ten minutes for $87. Yay! Screen malfunctioned three weeks later. Boo! Kept receipt and came back for a replacement. First - they accused me of dropping it. Pulled off pristine screen protector to show ZERO damage underneath. Then - they stated only a SEVEN day warranty, and refused to fix their faulty hardware. Went to more reputable shop that had a ONE YEAR warranty, and they were dumbfounded at the hardware (screen) that Smart Tech Ready tried to use for a repair. Said the LCD was "leaking" and this happens with junk hardware. Don't buy anything here. They will be out of business soon, and they deserve to be...

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    Best Buy - electronics - Updated May 2026

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