This is our second year coming to this eye center. The manager is so great with kids and the doctors are as well. Well pretty much everyone we've seen has always been amazing! Our last visit was 3 out of 4 family members and each got 2 pairs of glasses. They were all so patient and friendly in helping us. We did have a hiccup in the frames that were ordered but they are fixing the problem with no issues. I don't have anything bad to say about this place. But a plus side to the location is if you need to do some shopping well it's a one stop shop. (Yes Costco has a vision center) but Walmart has kid glasses. Last time we did Costco they didn't have kid frames. The prices are reasonable here. My husband also orders special safety glasses for work off a website and we've compared some of the frames we got at Walmart and Walmart still had a better deal. read more

I've been here twice it's inside a super Walmart. The first time I ordered contacts. It wears so fast prices are reasonable here. I got my contacts delivered to me within a few days to my home. The second time I returned to purchase glasses. They had my prescription in the system so I was in and out. I definitely recommend this place. read more

Walmart Vision Center - Optometrists Near Me - Antioch, California

There is a great female Dr. My fiancé has been going for years and years. She helped him with an eye infection too. They are real nice when ordering contacts and glasses too.:) read more

This is not for all Walmart Vision Centers and is just for the one inside the Antioch California Walmart on Lone Tree. * Jedi Hand Wave * This vision center is NOT inside a "Walmart". Seriously, one of the best vision clinics I have ever used. Just ignore it is inside a Walmart. read more

This is great place is reasonably priced. The customer service is great. My family has been going here for years.

This is my second or third year going to vision center for my contacts and glasses and I only have a great things to say about Dr. Priya Kaura whose office is next door to the vision center at Walmart. The office is warm and accommodating and there's always a very helpful person waiting to help us! The manager at the Walmart vision center - his name is Michael - did everything he could to make sure that I was eligible for my benefits this past December, 2023 into January 2024. He worked diligently to make sure that VSP had me in the system which they did not, and now that I'm with I 'm with eye med vision services, everything is flowing great. Michael also helped me & my husband pick out a really nice pair of glasses as well. Everybody there at the Walmart vision center has offered great customer service to me and my family. I'm giving them five stars just because of the customer service that I get there, although (Michael tends to forget my name at times). He's really a nice guy and he gets the job done in hooking the family up with a great pair of glasses or contacts. I highly recommend going to the Walmart vision center on lone tree in Antioch. You won't be sorry! read more

I really appreciate the staff. Their service is excellent and I will definitely return

My current eye insurance doesn't offer many provider options so I chose one close to home and later hours. The entire experience was amazing due to the friendly and helpful staff in both the physician and retail side. I arrived early and was taken right away for my eye exam. The Dr was very nice, explained every part of the procedure and asked many questions to make sure she helped me get what I needed. The staff on the retail side were just as helpful in explaining all the options, what my insurance would cover and how long to receive my glasses. If you are looking for a wide selection of trendy and designer frames you may be disappointed but it's important to consider the type and location of the eyeglass store. I was more than happy with the selection as I set my expectations and was pleased they had "small face" options in their frames. Insurance is a pain, they were not! Highly recommend read more

So, I've gone to Walmat Vision Center a few times over the last several years and I've never quite had any issues with them. The office is small. The receptionists are nice. The doctors seem to know what they're doing other than the most recent doctor I had. She seemed younger and fresher out of school. I've never had an optometrist actually touch my eyes without the use of an instrument. She was wearing gloves and was gentle but I found it weird as I've never had my eyes touched by any optometrist, not even eye doctors outside of Walmart. Anyway, it's affordable. $50 I think for an eye exam and I believe they do take some forms of insurance. Eye glasses and sunglasses selection is pretty decent with a handful of designer brands including Ray-Bans and Michael Kors. I find it ghetto that the higher end brands are basically bolted to the wall, but hey, it's Walmart. I don't buy glasses from them. I just take my prescription and buy glasses online (Zenni Optical). I just appreciate the price here. It's cheaper than paying a monthly bill for insurance in the long run if you just get your prescription and buy glasses online. read more

I was a walk-in on a Monday, without an appointment and was greeted nicely, had my eyes checked and dilated, met with the optometrist, was questioned and tested quickly, professionally and was on my way in no time at all. I was told it would take 7-10 days to receive my new eyewear, but when I mentioned I was leaving on vacation shortly, I was told by Alma that she would put a RUSH on it. Well, I received a call back by Friday and I'm very happy that I can see this review through my new Ray Ban framed glasses. Thank you. read more

I just had a very disappointing contact with Walmart Vision Center. Refunds for failure to provide needed service can take up to SIX weeks. I bought an insert for my ski goggles and toke them to Walmart to have prescription lens fitted into the insert (frame). The initial contact was very pleasant, professional and helpful. I got everything done and paid in cash (big mistake!) Last week I was notified that the lab was having problems fitting the lens and would be returning the insert to me and refund the money I had paid. Disappointing but no big deal as I know another place that can do this. I heard nothing, no notification that the insert has been returned and ready for pick up. So I went there this morning and found out that the insert has actually been returned. Again, no big deal. Here's the big deal. Because I paid in cash, it has to be refunded with a corporate check and it would take up to SIX WEEKS! This type of delay is NOT acceptable and NOT good customer service. If I ever use this center again, I would NEVER pay in cash. Are other Walmart customers this willing to put up with their corporate policy? read more

Loved how easy it was to order my new glasses but had to wait 45 minutes to get help.

Friendly, efficient, the Optometrist or Dr. I worked with took her time to allow me to ask questions and explained things patiently. They also inform you of costs beforehand if you ask, especially insurance related costs. Slight mix up when I paid for the appointment, but it was resolved. Number listed isn't correct. Try 978-0296 read more

Alright, so tbh I had low expectations for this vision center. Many moon ago I had an exam and bought glasses from a different Walmart vision center and the prescription was off. But I have no money right now so I gave it a shot! Walked in, scheduled an eye exam, NEXT DAY. Cool. Went in next day, waited about 10 minutes, then had the best eye exam I've ever had. The doctor was relaxed, patiently flipping lenses back and forth, and she was very professional, also, good-looking. I already had frames, I just needed lenses, they would have lost a star here because there was a new (hopefully new) girl working who was semi-incompetent. For example, she was waiting to sit down with me (making me wait, she gets paid regardless), because there was no combination of customer seating and employee seating. (The store was not busy, though, it were friend & family-types taking up a few seats here and there.) As soon as I heard someone ask her to help me and she said "There's no where to sit" I slid an unoccupied seat around and sat in it. A moment later she sat facing me. Next she had a very difficult time helping me pick out lenses, but thankfully she asked a seasoned employee for help. She was nice the whole timed and blamed her cold for her being out of it, and she did seem eager to learn! I came back to pick up the glasses and realized later the tint I asked for was too dark. I went back in fully prepared to pay for new lenses but their 30-day policy covers it! The gentleman working there is nice, has a lot of energy, and is professional, although I overheard him using condescending tones with a young male customer, as if the customer were many years younger. My glasses came back perfect. Overall my experience here was better than my last 4 Lenscrafters visits. I highly recommend this vision center, especially for the doctor. read more

My daughter wanted to get contacts and we decided to go here since it was pretty close to our house. We experience really excellent service and the doctor was fantastic at explaining the exam process. They were very patient with my first time contact user child, and helped understand how to take her contacts off and put them on with a minimum amount of discomfort. read more

I should've read the reviews before going to this place. It was recommended by a family member. Yikes! To start, the front desk lady couldn't figure out my insurance and I'd have to pay for the exam. The tech was not proactive at all (kind of sleepy). She actually left the office to go get a snack inside the store. The eye doctor didn't show up until my actual appt time. They did the pretests on me (puff of air, etc) and took me to the exam chair. After 5 minutes, they came back and asked me to go back to the waiting room as they had someone there that "just needed a follow up. It will only take a few minutes". Well, it too so long that I finally gave up and had them give me my chart back (I didn't trust them with my info). Oh boy, you should've heard all the excuses: "Oh, the doc is late, oh this other patient had an earlier appt time". Nothing but excuses for a totally incompetent run operation. Should've know better than go to Walmart. In my humble opinion, steer clear of this circus. If your time is valuable, don't waste it on this totally incompetent operation. read more

I always get my contacts from here, but I get my glasses from Kaiser. But recently I got all my stuff stolen so I needed glasses for a good price right away and my insurance from kaiser wouldn't cover until 6 months from now. So I came to Walmart vision center. Everytime I come here I am always greeted with a smile. The person who helped us was Alma she was so sweet and helped me out in getting the right pair of glasses for me. She went above and beyond my expectations. read more

Horrible customer service at the customer service center.... but what can you expect from Walmart. Brianna was rude and didn't even acknowledge us as customers. Just wanted to leave my two cents here read more

Went in this morning because my step daughter broke her glasses and her step father super glued the arm which made it so they weren't a pair of functional glasses. The wonderful optical assistant or manager helped me 30 minutes early by switching out the frames since they were still under warranty. He was quick and helpful and totally made my morning. Will not hesitate to recommend the optical center. read more

Dr "Jennifer" is incredibly thorough!!! She is very attentive and sincere when she is completing the eye exam. Previously, I have had reservations regarding using the vision center however, this most recent experience far exceeded my expectations! I opted for both a lens prescription and a contact lens script however, I only purchased glasses on the date of my eye exam. Approximately 2 weeks later, I decided I would prefer contacts (I actually have better vision with contacts). Anticipating strife with the vision center regarding returning / exchanging my lenses for contacts....WHAT A SHOCK!!!! There was NO PROBLEM WHAT SO EVER! The manager "Anton" was MORE THAN HELPFUL AND INFORMATIVE. Anton even went as far as contacting National Vision Center to validate and confirm my transaction. He even helped guide me toward the biggest savings -according to my contact lens purchase. Without hesitation, I HIGHLY RECOMMEND the vision center at this particular Wal Mart!!!! read more

I usually visit the Pittsburg Wal-Mart, I've only been to this Wal-Mart a handful of times but during all of my visits I've experience nothing but awesome customer service, it's very very big which makes it easier to find things and get outa there it's a but confusing because of how big it is but I find everything I need with no problem whenever i decide drop by. Parking lot is very small for this store to be a supercenter, I recommend this Wal-Mart if you're ever in the area take a few minutes to stop by and check them out be sure to wear some walking shoes this place is huge lol I can't say it enough overall I always enjoy myself here and the experience is very pleasant s/o to Hillcrest Wal-Mart. read more

This is the place to go.... I had went to a very nearby optical office .. they were so rude , I so hapy I went into walmart, the staff - and the Dr was so friendly - helpful and thorough... I ended up getting both glasses and Contacts .. they helped me to put them in and out and had the patience when i couldnt do it , not to mention they were so kind to my daughter - they put a movie on for her - let her color while she waited - although they were short staffed - they service wasnt inpacted .. I recommend this to my friends and family many times over ...... read more

I could not be happier - My daughters age 20/17 both went for an exam and the Dr called and explained everything to me. They were professional and helpful. And Heck it was Walmart so the glasses were so reasonable Thanks for the GREAT service - read more

Don't go here unless you want to get scammed! I was quoted prices in person and over the phone then later charged 5x as much more for basic eye services. The customer service is meh. They'll try to charge you and upcharge with as much as they can. I usually go to JCPenny's in Antioch, clearly it was huge mistake to go here. read more

I've been going here since 2006 . Great staff, clean environment, their selection of eyeglass wear has broadened over the years. Since the remodel of Walmart their location is more open on the floor. Another plus for me is they have complimentary eyeglass tightening whenever I need it! That's makes it super convenient when I am shopping . read more

As a customer working with Walmart for the very first time Michelle the cashier was helping me very kind doing her job but I needed a return for a cash a relative didn't pickup I didn't have my receipt but the issue was... I was told to call money gram to get a refund then I called money gram they said that if it's store to store meaning Walmart to Walmart it needs to be done in the store at the Walmart if Walmart to money gram then they could help in this case it was Walmart to Walmart I went back in the long line to have money gram and Walmart associates figure this out finally she spoke with money gram nothing they could do and then she issue my refund...? Why did I get a hassle if she could of took care of this in the first place... I guess this was just a mistake... read more

Have bought several glasses at this establishment over the last couple of years. Have had good success with it. Would go back again.

I Purchased an I phone through Walmart.com . Tried to activate phone and it is locked you cannot activate it. Called Walmart and directed my to 3rd party vendor Quick wireless. Have been in contact with them for 3 weeks through email and phone and at the end of they directed me back to Walmart. On Monday night after work ( very tired) came into the store and asked for a manager . 3 of them came and said to bring item back and they would refund me my money. It not a cheap phone either. The cost was 206.00. I am right now standing at Walmart for the last hour and half on the phone with the escalating department because the managers cannot help me . This is total BS. I ordered the phone through Walmart. I expect Walmart to stand behind their vendors and take care of the customer. Take care of me and then go fight with your vendors. Not my that you made a bad choice by using Quick Wireless as a vendor. You are a big company and be responsible and stand behind your products and vendors. I hope corporate reads this SHIT. And responds even if it gets handled now. read more

So I had gone to another optometrist for glasses and contacts. Got my prescription for contacts and figured I'd try Walmart to fill it. All I had wanted was a price, so I waited 10 minutes at the front desk for someone to acknowledge me. When a young woman finally did approach me and ask me what I was needing help with, she listened, walked to a desk and opened a book obviously looking at a price for what I asked for. She proceeded to then come back to the desk and tell me that I would have to wait "a few minutes" and she would go over my options. What options?? I already gave her the brand that I wanted and she obviously looked it up. Was not given the price. So I proceeded to wait another half hour while she proceeded to wait on another person. Finally I got frustrated enough and left. Needless to say, will not be going back into the store to take care of this. Found better service and an actual price for what I'm needing online. Will do my stuff online from now on. read more

Walmart Vision Center optician scratched glass of my glasses in multiple places while replacing the nose pads. What should I do?

THIS IS THE WORST OPTICAL OFFICE...I took my exam and ordered a pair of glasses last month. For some reason the office made my glasses wrong 2 times and still to date the office has not been able to place the correct prescription. The doctor has seen me every time and can't figure out what has gone wrong. I have given up on WALMART VISION CENTER...I requested for a refund on the glasses and the exam because obviously the prescription that was take and given was INCORRECT...The front desk ladies refused to give me the refund and began to over talk me as if I was in the wrong. I then spoke with a man whom refunded me for the glasses but couldn't help me with the refund for the prescription. I called back and spoke with another lady who said speak with the corp. office which I did. They where of no help either, the rep I spoke with could only say the exam is not refundable because the doctor has already been PAID..! As if that is my problem. I paid WALMART VISION CENTER for an exam expecting the to get the correct prescription. Mind you the exam is only $58.00, as if that is really going to hurt the doctor. I now have to pay for another exam because mind you I still haven't gotten any glasses. Don't waste your time going to the ANTIOCH WALMART-VISION CENTER..!!! Thank you, Exequiel M. read more