From the first phone interaction to the careful support during eyeglass selection, Pooja distinguished herself by providing us a thorough and knowledgeable explanation of all available features, ensuring that we understood the benefits of each option. She used state-of-the-art lens-measuring technology that our prior provider simply did not use. The entire experience was both seamless and informative. We would highly recommend Delta Vista Optometry. read more

Very nice staff and Dr.Sakata was patient and through with my exam. I've been going there June of 2023 and am pleased with the care and professionalism they display. read more

This review is after multiple visits and this office has been consistent. Doctors are great, Pooja is awesome and we can't forget the rest of the staff who keeps things moving. They are usually running on time which means no absurd waits or rescheduling. Doctor examination doesn't feel rush but yet still respectfully moves along. Frame selection is decent. They do book up but there is always luck by joining their wait list. read more

I called to get a rough idea of what Meta Ray-Ban Gen 2 glasses would cost me with insurance. Simple question. On my first call, the receptionist put me on hold to "check" whether they had them in stock. After about three minutes of waiting, she hung up on me. No callback. So I called a second time. This time I was told the frames are $899, that insurance would only cover the lenses and not the frames, and that she couldn't tell me what my out-of-pocket cost would be unless I came in person. She was happy to take my insurance info over the phone, but apparently couldn't use it to give me an estimate. That makes no sense to me. Between getting hung up on and being brushed off on the second call, the front desk left a bad impression. I can't comment on the doctor since I never got that far, but based on how the staff treats people on the phone, I'm not sure why anyone would choose this location. I'll be taking my business elsewhere. -- Thanks for responding. A couple of things for anyone reading this: After those calls, I went to a local optical shop and bought the Meta Ray-Ban Gen 2 there. The frames were $499, not the $899 I was quoted, and my insurance applied a discount to the frames as well as the lenses. That's the opposite of what I was told on the phone. As for the staff, I'm not the only one who's felt this way. Reading through your Yelp reviews, I found about 10 others describing the front desk as rude. That points to a pattern, not a single miscommunication. I appreciate the explanation, but it doesn't change how I was treated on those calls. read more

Delta Vista Optometry - Optometrists Near Me - Brentwood, California

The entire staff is extremely courteous and professional. I was treated with total respect for the entire exam and all of the additional services. Everything was explained in detail. Excellent care and explanations of the entire process. I absolutely love going to this business. read more

I've been wearing glasses or contacts since I was in grade school and have visited countless optometry offices in different towns I've lived in. Delta Vista has been the easiest, most efficient experience I've had getting my annual eye exam. Their staff is knowledgeable and they have a dialed in process from check in to purchasing glasses or contacts. They work with you to maximize your insurance benefits and any manufacturer rebates. Very friendly staff and a modern, comfortable space. Easy and free downtown parking also helps. Wouldn't go anywhere else as long as I'm in Brentwood for my annual eye exam. read more

Delta Vista Optometry - Nice waiting area - Optometrists Near Me - Brentwood, California

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The first time that I saw my Mom with her new glasses I was taken aback because in all of my years I had never before seen her with glasses that were the perfect size and shape for her head and face. Not only were they perfectly fitted to her face and head, they were stylish and they complimented her face beautifully. She's a petite woman, and it always looked to me like her glasses were made for someone of larger stature, so whoever helped her select her glasses actually took the time to get her into the right size as well as the right shape of glasses for her, and this was the first time since she started wearing glasses that this has happened! So of course I had to see this place for myself. The folks who work the front desk are the sweetest and most professional group of people. We were treated with genuine care, dignity, and kindness with all of our interactions. We saw Dr Scott Sakata. From beginning to end he was informative, attentive, and he patiently listened and thoroughly answered our questions. He even explained the same things in different ways and slowed down for my Mom, and this made her feel heard and understood. I also liked the fact that he didn't press her towards any interventions, instead, he gave her the realistic scenario for her sight situation and what I found to be a compassionate approach for her going forward. I had come in a bit vigilant about how they might charge for services because of other reviews I had read, but I found the pricing to be clearly explained to us. I think it's a matter of communication, really, and we had no troubles in that area with Delta Vista Optometry, in fact, they wanted us to understand everything. This is a well established Optometry office that uses advanced analysis as well as the most current tools to help the community see better. They offer a broad variety of glasses frames to choose from and there's something for every price point. They even have a nice selection for children! The ambiance is serene and stylish, and they even have designer frames! Most importantly, I trust them with my Mom. Check it out. read more

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I had an appointment at 9:30 AM today and my wife was originally scheduled much later at 1:00 PM. Claudia went above and beyond she checked the schedule and was able to accommodate us both at the same time. This small act made a huge difference for our day. Claudia was professional, kind, and extremely helpful. The entire team at Delta Vista Optometry provides smooth, efficient service and truly cares about their patients. Highly recommended! read more

We've had such a great experience with this office. My son's eye doctor Dr. Seketa he is incredibly detailed, thorough, and knowledgeable--it gives me so much confidence knowing his care is in such good hands. He always takes the time to explain everything clearly and makes sure all of our questions are answered. The staff is just as wonderful--friendly, professional, and always welcoming. They make every visit smooth and comfortable for both of us. We truly appreciate the level of care and attention we receive here. Highly recommend! read more

Wonderful experience here, so professional. Dr. Sakata is terrific, he spent extra time explaining things to me. I learned more about eyes and vision than I had in all my visits to other Optometrists over all my years combined. I was truly impressed by him. The entire staff is great. read more

my family and I have been coming here for years. everyone is very nice and professional. pooja was very helpful and assisted in picking out my new glasses. I love them! read more

We had a wonderful experience at Delta Vista Optometry. Pooja was incredibly thorough and she took the time to explain exam results in simple terms that were easy to understand. Kids were very happy with the treatment. She was very patient while helping my kids to select the perfect frames. Highly recommend for anyone looking for professional and personable eye care!" read more

The Drs, the staff, and Pooja are great!! Very knowledgeable and never feels like a money grab for extra services. Highly recommend!

With the help of Pooja Ashar, I was able to select two pair of glasses! She helped me choose the best sunglasses from my Top 3. Then she provided me with several options for me to choose my second pair of glasses. Excellent custom service and highly recommended! read more

I found the sunglasses I liked very quickly. I asked that my field of vision could Be greater in distance. No problem. Very nice staff at the desk and my person who worked with me. Thank you. read more

Everything went smoothly and I appreciated the thoroughness of the exam and detailed explanations about my eye health. The staff is personable and efficient. Pooja helped me pick out cute frames that fit my face. I appreciated her patience while I considered all the options. read more

Review from my husband. My New patient experience was HORRIBLE. I have good insurance and they asked me to pay $400 out of pocket without explaining any of the fees whatsoever. I paid thinking I'd be reimbursed for partial fees after they billed my insurance. My appt was at 3p the day prior, my wife called the very next day to request an itemized statement, they refused to work with her even though she is the policy holder and was NOT asking for any medical information about my appointment, she simply informed them that we would like to fill the Rx at Costco and asked to cancel the order. The same day, I called to request the itemized statement and after realizing they were charging 1,600.00 for one pair of eye glasses, I asked to cancel the eyeglass order but they refused, stating the lab was already working on the glasses. They continued to refuse to work with us on anything. Please be aware and ASK for an itemized statement prior to agreeing with their extraordinary fees! I will NEVER come back or recommend this practice. Staff are RUDE and they do not care about their patients. We also contacted our insurance company. read more

This office is ran efficiently by a friendly staff. The office is clean, modern and has a great selection of frames. I'm sad to hear that my doctor is retiring but I am confident her associates will take great care of me and my family. read more

I was very impressed with my whole experience. From the front office staff all the way to the doctor, everyone was friendly, professional and an expert in their particular job. I really didn't have a lot of questions because everything was explained as I went along. Pooja even crunched all the numbers, had them written out and explained the difference options clearly. This was my first appointment there and am so happy! Will definitely continue there with my eye care needs and refer them to friends. read more

We are very happy with the service we received here. This was our first time here. The front desk staff wa lovely and the office was very clean. The doctor looked over my daughters and my eye. She was very informative and easy to talk to. Look forward to ordering my glasses from them as well read more

Dr. Scott Sakata is a great doctor, we have been going to this doctor for years and I am always pleased with the care. He is very knowledgeable and very detailed. Everyone is friendly and pleasant front office staff. Roberto is very helpful. Look forward to our future appointments. read more

Well, I think the doctors are great. I think they're very nice. Very informative. But the front desk is horrible. I have four family members, including myself that go to this place to have exams by contacts and eyeglasses. But today had me thinking otherwise from buying from them because of the front desk. I called for my prescription and they wouldn't give it to me. They said I had to come pick it up. They couldn't email it and they claim the hippa law Which states I can request my prescription over the phone and they can email it to me, they said they can only mail it or I have to pick it up personally. So there's a couple of things either they're doing it because the doctors or the owner told him that's the way to do it which is not right because I feel that they're just forcing us to buy their glasses by law. They're supposed to give you that prescription. So I have to think about this a little bit more but I may be going somewhere else. I love the doctors, but I'm not gonna try to get screwed by having to buy their merchandise when I can buy it from somewhere else possibly cheaper not that I looked but now I will. I know it's a competitive market out there, but they should be upfront with their patients. I believe if they were more, patient would not be looking at this as a negative. But as a positive because you're upfront and truthful when you try to be sly that ruins your credibility.. Here is a snapshot of the law in California. read more

Delta Vista Optometry - Optometrists Near Me - Brentwood, California

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Well the visit went well nothing to bad but I have been having double vision at night time and headaches, balance issues. So basically the progressive line is to high on my glasses this is why my eyes are a bit worse. I have went back twice maybe a year in a half ago cause the glasses weren't right. So I think they should pay for my new lease and put it in an old pair old frame that I like but I doubt it. read more

AMAZING DOCTOR, AWFUL STAFF. My experience would have been downright horrible if it was not for the only professional and seemingly warm-blooded human in the office-the doctor. Dr. Sakata was fantastic, so much so that I did not have the heart to bring up the negative experiences of the visit. It was not until I came home and talked about the visit that it clicked to me to write a review. First, I want to mention that as I was walking to the entrance, I overheard two people who had just left saying "she was so abrasive".. a moment of foreshadowing. The staff (front desk especially) are unfriendly, rude, and make you feel as if you are an inconvenience! The worst of all was the gentleman who was running the tests. The moment that stands out the most is when I had asked a simple question about what the test was measuring and in the snarkiest way possible he told me that his job "is only to conduct the test, not explain it". Well.. geez.. sorry for asking to know more about the purpose of what I, THE PATIENT, IS DOING in the office!!!? I understand that doctors interpret the results, and that is NOT at all what I was asking from the individual who is CLEARLY not the doctor. To this gentleman: you should not be working in healthcare if this is your attitude and manner. If a patient is asking a question about something YOU ARE ASKING THEM TO DO, you should be able to tell them what the general purpose of the test is, no matter how long or short you have been working the job. I heard him talking on the phone while I was leaving the office, presumably to another patient, with a terrible attitude. Even when I was browsing glasses, I felt so uncomfortable because this staff makes you feel like you are just taking up precious space and making their job harder, when really their job is to help you. Although the primary component of the visit was great (the doctor), the rest of the experience was dreadful and I would not come again and would not recommend this place. read more

It was a great experience thanks to pooja for helping me out. I was able to get 2 pairs of glasses and great customer service she was very attentive and caring. Thank you read more

Horrible, Horrible, Horrible!!!!!!!! If I could give negative 5 stars I would. The lady for lack of better words at the front desk, Maria, or Teresa I think. Is very disrespectful and mean and made some very racially insensitive remarks upon my departure., not knowing that my neighbor was there waiting for an exam. NOT COOL!!!!!!! In this day and age not cool at all. read more

Delta Vista Optometry - Delta Vista optometry - Optometrists Near Me - Brentwood, California

You guys rock! I wanted replacement glasses and they made the process quick and easy. They knew the glasses I had before, matched them with my new prescription and were able to order them quickly. Easy peasy! I hate wearing glasses but love these! read more

Amazing staff and doctors. Not pushy at all. Been coming here for years for a reason. Great selection of frames. From inexpensive to more well known brands. read more

The person who helped me is Pooja. She is the best! I have new glasses that needed adjusting. Pooja answered all my questions w concise, clear, understandable answers. She gave explanations about the functional differences among frames. Then, she perfectly adjusted my glasses. read more

The staff at Delta vita are all very nice and friendly. Dr. Darnell seems very knowledgeable and caring. Pooja was super helpful with my frame selection. Overall I was very satisfied. read more

I love this office, the doctors are great...This review is strictly for Claudia. It is IMPOSSIBLE to get ahold of anybody here. Once you do get ahold of them, you get Claudia, the last person who should be in customer service. She is incredibly rude, abrasion, rushes to get you off the phone, and doesn't bother to help whatsoever. I wanted to book an appt to have my frames adjusted and you would have thought I'd asked her to cut off her own limbs with a dull saw..I must have been the biggest inconvenience of her life. Not sure how people like this have jobs as the face of a business... read more

The fitting of my new frames was easy. It usually is very annoying to me. Once I found my frame. I was another 15 minutes. The technician new exactly what I needed. It was yes and no. Very professional. read more

I am new to reviews, but our recent experience here was more than deserving. I brought my kid in for their first eye exam, who is on the spectrum and was very nervous, but was treated with such care and patience that the nerves were barely there at the end. Dr. Darnell is a fantastic, patient, and truly personable optometrist. She took the time to make the experience comfortable which is something we don't take for granted. April, who did all the testing before we saw Dr. Darnell, was very kind and had so much patience when directing focus (very appreciated, parents you know what I mean!). We also have to thank Pooja, who made picking out glasses so easy and fun with her clear expertise. We're so grateful to have found an office where the doctors and staff are not only highly skilled but genuinely kind people. That makes all the difference!! read more

Super friendly, professional, and knowledgeable staff! Highly recommend, my family and I will be going back!

I am so thankful Yvonne's help. I always struggled with putting things in my eyes (contacts or eye drops). But Yvonne was patient and helped me successfully put in my contacts. Yvonne is professional and very nice. If you to go this optometrist, Yvonne is the person to go to, and you won't be disappointed! Yvonne is very experienced and knowledgeable. Dr. Darnell was awesome as well. She was also helpful and professional. Yvonne and Dr. Darnell are lifesavers... you have no idea. read more

Great service for eyeglasses. I highly recommend workint with Pooja. She is quick and easy to work with. She also followed up and made sure all my questions were answered. read more

Recently I had my annual eye examination at Delta Vista Optometry in Brentwood, CA. I've had the pleasure of being a patient of Delta Vista Optometry since the early 90's. Every visit I have received detailed exams using the latest technology and equipment. The staff is well trained in all aspects of their duties moving me through the different parts of the exam. Dr Buchanan, along with Dr Darnell, have given me detailed scans of my optic nerve over the years, along with all the other parts of the exam process. This visit I was examed by Dr Sakata, who, along with Dr Darnell, are now the owners of Delta Vista Optometry after Dr Buchanan's retirement. Enjoy your retirement, Dr Buchanan! The staff has many years of experitise, mentioning Claudia and Roberto, along with Pooja, who helped me select new frames and discussed all the various types of lenses, tints, and insurance coverage. She did a great detailed job! Thanks to all at Delta Vista Optometry!! read more

Delta Vista Optometry - Optometrists Near Me - Brentwood, California

The dr was so sweet and understanding, especially when my first contact try ons weren't exactly the right script! She took me back in and rechecked and i felt very at home. Great prices and great discounts when ordering a year supply. read more

Thank you for answering Doctor. We appreciate the call back and doing what needed to get done, so that my son can see.

Delta Vista Optometry has the loveliest staff. I went there this afternoon and was blown away at how positive and personable my experience was at every point in my appointment! I can't wait for my new glasses to come in! Thank you, Dr. Sakata and team! read more