Started have vision problems that gradually got worse so I asked around to find an eye doctor, Was referred by several people to Dr Severin and so I booked an appointment. Turns out that I had a cataract that that needed to be removed. All I can asy is that I have received the best possible care from the best possible people and that goes for everyone on his staff. I highly recommend Dr Severin and the East Bay Eye Center. read more

I have been seeing Dr. Severin for the last 4 years for a glaucoma suspect diagnosis. Dr. Severin has been a wonderful glaucoma specialist for me. I followed up with him every 4-6 months in San Ramon office. I give him a 5-star for his care, friendliness and expertise. A zero star for the front desk and scheduler staff. Awful customer service. It was very difficult to get an appointment as a new patient at that time but I patiently waited because of Dr. Severin's reputation. If it's not because of Dr. Severin I won't choose this office. The receptionist and schedulers were racist and very rude. They were full of attitudes and not helpful at all. There were always at least 3-4 staff sitting at the front desk/schedule desk but they never pick up the phone! Try calling them if you don't believe me. Last year, an elderly receptionist bluntly lied and told me Dr. Severin was not in the office and they assigned me another doctor without any notification/heads-up. While sitting in the waiting room I heard Dr. Severin's voice and asked the assistant about it. She told me yes, that was him. I was very upset to be told lies!! The assistant was very nice and apologized. I told her I needed to know the reason why I was told a lie. Very unprofessional! She said an office manager wasn't there and asked me if I wanted a follow-up. I said yes and NOBODY ever called back!! Obviously they didn't give a shit of my concern! My last visit this week, after finishing up seeing Dr. Severin one of the girls (short hair, young) rolled her eyes when I asked "when is the latest time to schedule a follow up appointment?" She looked so annoyed and unbothered with my very simple question. That kind of attitude was not tolerable! I didn't see her treated Caucasian patients like that. Well, now that Dr. Severin is retiring then this office has no value for me to continue my eye care. I will find another glaucoma specialist who has decent, helpful and friendly staff. It's sad to experience all this mistreatment from a well-known Glaucoma specialist office in East Bay. Very very unfortunate! read more

For over 20 years, my spouse and I have been grateful to be in your care, Doctor Todd Severin. Your skill, professionalism, and kindness have given us not only excellent eye health but also peace of mind. Kristy, Mayela, Brittany, Ariah, Tammy, Jamie, Chris and every member of your staff have consistently gone above and beyond to be helpful, welcoming, and compassionate. It's rare to find a practice where every single person makes you feel valued and cared for, and we feel truly fortunate to have found that with you and staff. Thank you for your dedication, your warmth, and the trust you've built with us over the years.--Margaret read more

Even though I appreciated that they were able to get me in so quickly when I called for an appointment, it is sad to say that I was forever scarred by the experience. I saw Dr. Sanford Severin for a minor eye irritation/infection from wearing contact lens too long, he prescribed me TobraDex, which is notorious for raising eye pressure WITHOUT mentioning any of its potential dangerous side effects to me, that may include permanent nerve damage. During the appointment, I was made to wait in the exam room for 30+ minutes while the doctor went to check on other patients. When he came back, all he did was prescribing me the Tobradex and went over simple use instructions. Not a single word mentioned about the side effects, no follow ups scheduled to monitor my eye changes while on this medication. In fact, the way he talked made the medication sound like a very innocent and gentle eye drop. It was only when my eye conditions started deteriorating, that I went to see another ophthalmologist in Berkeley and found out my eye pressure was dangerously high from using the medication with active nerve bleeding. Unfortunately, irreversible damage was already done to my eyes at that time. I tried to contact this office many time through emails, messages and phones calls, for whatever reason, they just decide to "ghost" me, without ever giving me a chance to explain to them what happened. read more

His office gave me his earliest appointment which was 6 weeks away. Then as I was exiting the freeway to his office after one hours drive they called to call me and tell me that my appointment in 10 minutes had to be cancelled due to the Dr. being ill. Then they said it would be 5 weeks wait before I could get a new appointment. Dr. Severin may be a good doctor, but excessively delayed medical treatment like this can do more harm than good. Better to find a doctor who will actually see you in a timely manner and honor his appointments. read more

Stay away from this place ! Awful! Trust me ! Money machine...period..worse medical experience in my entire life! (I am 66). Zero communication + arrogance = fail! Too many patients for their skill levels and staffing. Again, stay far away...thank you! read more

I called today 4/21, 2:10 PMThis place was referred to me by two of my friends . I called and attempted to make an appointment for eye exam and potential cataract surgery . I had a young gal taking my information , I gave her my insurance info which is a PPO. She put me on hold , came back on line and said "I'm sorry, we do not take your insurance ". I have never had a Dr. say this to me , let alone refuse to call my insurance company and get an understanding of the procedure . It's called Apostrophe , use it all the time . Sad there is such a rude front desk person , unwilling to take 5 min to call the insurance company and further their understanding . I will let my two friends know the treatment I got ! Dr. May be good but when your front desk is the roadblock , lots of business being lost . read more

I was treated by Dr. Severin in Berkeley for Lasik and was he was absolutely perfect! Gentle, soft spoken, very calming and just AWESOME! I had to visit Dr. Severin on his day off because of trauma I caused during my recovery. I fell in love with his staff and with his professionalism. Therefore, all I need to say is I love Dr. Severin and I plan on going driving all the way to San Ramon to have him be my regular eye doctor even if I have to pay Cash! I do not care he is great! read more

When it comes to ophthalmology, glaucoma specialists, and optical surgery, Dr. Severin and his practice are impeccable. I've been a patient of his for over 15 years, and grew up under his care for my eyes. No matter where I've moved, I always make sure to come and see one of the best eye doctor's I've ever had. His staff is nice and polite, his technicians and doctors are knowledgeable and friendly, and every appointment is nothing short of awesome. He's really one of a kind, and an absolute blessing! read more

I have been going to Dr. Severin for the past year and extremely pleased with the Dr. and his staff. They are caring, knowledgeable and NO WAITING. Right in, moved through the tests and on the Dr. with no delays. read more

If you need a Glaucoma specalist, he's the man. Totally professinal, always POSITIVE, extrememly polite and really cares about YOU! When was the last time you had a Doctor that fits this description? I've been seeing Dr. Severin for years, and he's is the very BEST. I love him, his work, his demeanor & his honesty. His staff is the very best. They are friendly, caring, and absolutely the most professional group of talented people I know. read more

I had cataract surgery about four years ago which improved my vision enormously. Recently my night vision has become a concern. I went back to Dr. Severin, discussed my concerns and was reassured there was a fast and easy solution which would no doubt improve my vision. A simple laser procedure could be done on each eye to remove the film that had developed after the cataract surgery. One eye was done one week and another done yesterday. The improvement has been amazing. Dr. Severin's office staff have that office running like a finely tuned clock, always with a smile and encouragement. I highly recommend Dr. Severin for all concerns eye related. read more

I was referred to Dr. Severin by my opthamoligist for a condition that could've suddenly stolen my eyesight. The initial appointment wait was 3 months, but they called me back to get me in sooner. The staff is efficient with the paperwork ahead of time, and the wait time in the office is minimal. Great support staff of friendly, professional techs to do the pre-testing. Dr. Todd Severin is great- very friendly, knowledgable, explains everything, great sense of humor yet professional. I had 2 laser procedures, 2 weeks apart, and one follow up. Another follow up in 6 months. It was a breeze, no pain, no probs, and now no worries about a lurking issue. Couldn't be happier. This is a great staff, great care! read more

I was kind of upset we had to travel to San Ramon from Antioch but after seeing Dr. Todd and his staff I wouldn't think of going anywhere else....everyone is so friendly and very knowledgable and we have the upmost confidence in them . Thank you for the great care..... read more

Dr. Todd was amazing. Very funny and makes you feel completely comfortable. The staff in the office is very nice and keeps you informed.

Dr Todd Severin is a great doctor. He's very thorough and knowledgeable. His staff is fast and organized. His equipment is state of the art. And his greatest gift is patient education. read more

You must book an appointment well in advance. However, once you arrive at your appointment the staff and Dr. Todd are excellent!

I went to East Bay Eye Clinic for one problem and they found another. Dr. Severin diagnosed the problem and I had two laser procedure for very narrow drainage angle in my eyes. No problems but Dr. Severin, being the nice doctor that he is, offered to take my Warriors tickets if I had any eye discomfort. On the other hand, My medical carrier is United Health Care and they didn't want to pay for the services. East Bay Eye Clinic work with them to justify the procedures and got everything covered with very little effort on my part. In general, a very nice experience. read more

Love Dr. Severin and his staff. I highly recommend his practice for all your eye needs.

Dr Severin has a beautiful office which is good because you will spend a lot of time in it. Having been treated by the doctor for more than 6 years, I have become accustomed to an hour plus wait for an examination. But about half the time it takes more two hours. Today, it was slightly more than 2 1/2 hours! While Dr. Severin might be a competent doctor, his office is anything but. read more

This was my first visit with Dr. Severin. I was nervous about the glaucoma eval. He took time to answer my questions and explain my eye situation. He and his staff are welcoming and professional. The office waiting area is beautiful and comfortable. I have looked at some of the reviews that give low scores for long wait time and that is sad. I work in health care. Specialists that are thorough and really take the time with you when it is your turn in the exam room and genuinely care about you are worth the wait. Dr Severin and his staff are A+. read more

I was referred to Dr. Severin by my optometrist "to be on the safe side." It was a two month wait to see him, but well worth it. His staff is very professional, his technicians are friendly and competent, and Dr. Severin is very knowledgeable in his field. He put me at ease and clearly explained my situation. I left there with a smile on my face and an ease in my heart. Felt very comfortable from beginning to end. Highly recommend for anyone looking for an eye specialist, because he is! :-) read more